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Best Western Premier Hotel Royal Santina

4.0 out of 5.0

Recent guest reviews

I spent here 1 day and frankly was enough. the main problem was the bed's mattress...old/broken because the springs were really too soft. Another problem the TV..i don't know but to change channel need every time 5-10 seconds. Anyway...good location, clean and beside the hotel there is a parking for the car.

We stayed 5-8 March, room 807. From the moment we arrived we felt comfortable and welcome. All the reception staff were very helpful, and meeting Patricia (apologies if the spelling is incorrect) in the restaurant at breakfast was a delight. She was very welcoming and greeted us warmly. Our room was very well appointed, comfortable bed, linen and towels refreshed daily, ample toiletries and good tea and coffee making facilities. The location is perfect for Termini station, the tour bus,the buses to the airport and for various tourist attractions. We really enjoyed our stay at the Royal Santina and thank the staff once again for a pleasurable stay.

We love BW Royal Santina. The location is excellent, with the train station / bus terminal / taxi rank / airport shuttles right on the front door, and lots of sights close by. The staff is among the friendliest, we know a lot of them by name and it is a pleasure to see them every time we're back - it also says something that the staff is not constantly changed with underpaid interns. We feel at home when we stay at RS. The breakfast is good, and very well priced for what is on offer - a varied mix of hot and cold dishes, with gluten intolerant people in mind, as well as babies and vegetarians. We have never had lunch or dinner because usually we're out and about. The rooms might not be the biggest in Rome but they are definetely comfortable, clean and tidy, and functional. We got a surprise upgrade on our last stay which made our stay that much more special. The gym is not big but it has enough machines so as not to fill up quickly. Last note, we love the shower!! The ceiling head has a very soothing spray which we always make the most of. Kee it up! We will definetely recommend the estabilishment to our friends and family.

Modern hotel with superb bathroom amenities.Separate shower and commode with artistic mood lighting in the glass walls.Even on a very busy street our room was pleasantly quiet and comfortable.Well located so as to get to attractions.Taxis came frequently and were relatively inexpensive.Restaurant food very good but buffet breakfast was a little disjointed.Otherwise I would still choose this hotel and location

Stayed at the above 22/02-25/02/18. Perfectly located for the Terminal and all transport services. Hotel was great staff wonderfully helpful and pleasant. Good value breakfast €5 though a little basic. Would definitely stay here again.

The rooms were small. The elevators were small. And I’m not talking small like everything in Europe. I’m talking smaller than that. I felt claustrophobic. I would not stay here again. And they had not English channels on their TV. Not cool when you want to unwind after a day of exploring.

Stayed at this hotel a few times when visiting Rome. Its location is extremely convenient. It is next to the main train station, Rome Termini, so it is easy to reach here from the airport by Leonardo Express and to take trains to other places in Italy. It is also an easy walk to several sights in Rome. The breakfast, though not included in the price, is at nominal rates and is quite elaborate. The rooms are comfortable and well maintained. Free Wi Fi is available. There are plenty of good restaurants near by. It is not very expensive or luxurious. But it is a nice hotel for a stay in Rome.

Hotel is located next to rome termini so it is very easy to commute anywhere. Rooms are clean, breakfast should not be missed ( its Euro 10/ person and good spread of buffet). Booked triple room, it is really large.

We stayed at the Royal Santina as part of a package to see the Italy v England 6 Nations rugby match. The hotel is very well located for some things but inconvenient for others. It is very close to the main train terminus in Rome and therefore has excellent transport links to all other parts of Italy, and busses and metro in Rome. We opted for private transfers to and from the airport which took about 40 minutes. Those in our party that opted for the shuttle bus seemed to take considerably longer. Convenient though it is for transport elsewhere the hotel is not especially well situated for access to the major sights and sites of the city which are distributed around other areas of Rome. The one major exception is the excellent Museo Nazionale Romano at Palazzo Massimo alle Terme, about 5 minutes walk away. Being near the station there are many inexpensive eating and drinking options in nearby streets, all of which seem to offer very similar fare. More upmarket eateries are less common and you will probably have to travel further to find them. The hotel has the amenities you would expect from a four star establishment. The bar area was a little small but adequate and served a good range of drinks and food. The restaurant was fine for breakfast, which was fresh, plentiful and varied, but probably a bit antiseptic for evening meals. We did not choose to eat there so cannot comment on the food although others seemed to enjoy it. Our room was on the top (8th) floor which has the disadvantage of being served by only one lift. The room was adequate but slightly on the small side. The Royal Santina sells itself on its “funky” decor and furnishing as well as its high tech approach. This enables guests to alter the colour of secondary lighting around the furniture in the room to suit their mood. The hotel also provides a free smart phone to access local and international calls, internet services and hotel services. I am not the most tech savvy person in the world but I did use the mood lighting, which entertained me for a couple of minutes. I also tried the smartphone but herein was the key problem with it - others may be much better at operating these things but I tried twice without managing to make it function properly. There was then no way I was wasting any more precious time on it and I reverted to my own iPhone and iPad instead (WiFi in the hotel is free, which is good). The other problem with the room was that the air conditioning was not working. We were advised by the management that there was a fault with the aircon on our floor and we should open the window to cool the room. Interestingly this contradicted the environmental advice that came with the room. Furnishings and decor were quite new and reflected the design of the rest of the hotel. Whilst looking good storage space for clothes was quite limited, especially drawer space. Overall as far as the rooms go they are somewhat over designed and maybe they need to ensure the basics work before introducing any more tech or gadgets. Staff were generally very friendly and helpful. Reception organised us an early check in when we arrived before the main party, cleaners were friendly and helpful as were the bar staff and breakfast crew. The only issue we had was with one of the reception staff one night who gave us completely inaccurate information regarding the possibility of a delayed check out on our final day (which was arranged for us the next morning). Overall there was little wrong with the hotel and it served its purpose for us perfectly adequately.

A very convenient hotel in Rome. A short stroll to railway station and metro. Tourist buses stop close by. The hotel provides an excellent breakfast, although we did not sample the dinner menu as we eat at restaurants locally. Bedroom was very clean and of a reasonable size.

Via Marsala 22 Rome RM

Hotel highlights

  • Walking distance to Teatro dell'Opera di Roma and Basilica di Santa Maria Maggiore
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Best Western Premier Hotel Royal Santina places you in Rione XVIII Castro Pretorio, within a leisurely stroll of popular sights such as Teatro dell'Opera di Roma and Basilica di Santa Maria Maggiore. This 4-star hotel has 118 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's also close to St. Peter's Basilica and Trevi Fountain.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


All 118 air-conditioned rooms feature minibars, coffee makers, and desks. Guests can enjoy LCD TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers.

Property features

Best Western Premier Hotel Royal Santina features a fitness center, free WiFi in public areas, and 5 meeting rooms. There's discounted offsite parking, and an airport shuttle (available 24 hours) for EUR 55 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a business center, free newspapers, and a TV in a common area.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, Multiple Beds

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 1169 reviews