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Best Western Premier Hotel Royal Santina

4.0 out of 5.0

Recent guest reviews

We spent 4 nights at this hotel and really liked the location. It is close to Termini Station, good restaurants and the hop on hop off bus. The hotel was clean and the staff were very helpful. We were a group of 6 in 3 rooms and would recommend this hotel to anyone staying in Rome.

My husband and I stayed at this hotel for three days prior to a Princess cruise. It was arranged by Princess for us. The hotel is centrally located, one block from the central bus/train/ metro station. The Hop-On Hop-Off bus stopped right across the street from the hotel and made sightseeing so easy. But by far the best part was the helpful, friendly staff! They assisted with directions, making reservations, and anything else we needed. I especially want to thank the woman at the desk, Iolanda, the woman who treated us each morning as we went to the wonderful breakfast buffet, PatriIa, and the Customer Service Director, Roberta. It was a truly wonderful experience!

We checked in to the Hotel Royal Santina Aug 1st 2017 and stayed for five nights The hotel is located across the street and about a block away from the Roma Termini Train station. Even though the Hotel is not close to the airport it is close and within walking distance to all major attractions in Rome if you are in pretty good shape and enjoy walking. We walked to the Trevi Fountain, The Colosseum, Vatican City, Spanish steps, Piazza Navona and Ponte Sant' Angelo.. You can catch a train from the airport very easily or hail a cab to reach the hotel We stayed in room 805 which had a courtyard view. The 8th floor is the highest floor in the hotel. The room is a little small but was more than adequate. The king bed was soft and there is mood lighting which was cool. Colors could be changed manually from Red,Green, Blue or White. Or you could simply turn them off altogether. We had a wonderful rain shower with a handheld wall shower mount in our bathroom. There is Wi-fi and a cell phone that can be used in the room at no extra charge. There was a small fridge with drinks inside that will get charged to your room if you consume those items. We used the fridge to store small food and beverage items The Hotel's breakfast was amazing and super cheap. We paid 3 Euros pp and this could be charged to your room. The breakfast offered plenty of pastries, pancakes, meats, eggs, cereals, fruits, breads etc. The hop on hop off bus as well as other buses were directly across the street from the hotel. The gym was perfect and I was the only person that used it the entire time. Two treadmills, one elyptical and universal gym with a small selection of free weights was perfect. The gym was clean and spacious with a water cooler with cold drinking water. The staff was always very friendly and helpful.. The courtyard is for smokers which was nice for the smokers however if you don't smoke you may not want to try and relax out there even though it was very inviting. The Hotel may not look very inviting on the outside but for what it lacks on outside appearance it is what on the inside that counts.. Close to everything.. Loved it..

We had a group of 25 people stay in May for 2 nights. Rooms are VERY clean and modern. Nice breakfast and great location to many good restaurants within walking distance. 1.5 blocks from train Main train station Termini/metro. Very safe and quiet at night. The group was very pleased with this selection of hotel.Sofia in the sales department was very easy to work with to book the block of rooms and helpful in many ways.

Spent the night on August 5 at this hotel after a Cunard cruise. It was very clean and seemed quite safe. The staff members were fine. The hotel had kind of a cold industrial feel. Bed was comfortable. There was a family staying in the room next door and they got in after midnight and were very loud, shouting slamming doors etc. I could hear the blow dryer as if it were in our room. I could also hear the hangers sliding back and forth on the rack. The family was rude but unfortunately their noise made it obvious that the walls were paper thin.Three stars seemed not enough, four stars seems like too much.

Stayed here for two nights when in transit with out 7 year old daughter. We stayed in a standard room (412) good sized room and bathroom had a huge shower and a deep bath tub. great water pressure and black out curtains. This hotel looks recently renovated. Clean and tidy. They even offer a smart mobile phone in your room for use around Rome. We didn't need one but great idea. In room air dryer but professional dryer and hair straightening units available from reception. Lots of shampoos and consumables in the bath room. Breakfast was included in our fare and as previous comments they could replenish items a little quicker, fair selection and pastries and cakes were good. Bar offers complimentary snacks, crisps chips and pretzels. Also had caviar and salmon one afternoon. Hop on hop off but across the road, main train station 5 min walk. We were Not disturbed by any road noise. Cabs from air port to this hotel were fixed at 48€ Extra towels blankets and little things you may have forgot are all available complimentary at reception. We were recommend to stay here by our travel agent in Australia and he has used this hotel for lots of his clients. We would happily stay again.

After a long hot day walking the streets of Rome, it was a real treat to relax in the ultra modern rooms at this hotel. The bed was so extremely comfortable! The room was large and had a balcony overlooking the city of Rome (7th floor). Very nice. The room was large enough for the king bed plus one extra fold out bed.

This hotel was a luck of the draw since I have never been to Rome. Ok maybe you can get a fancier place to stay and pay a higher price. But folks let me tell ya....this is a gem. When it comes to saving money, there's no other hotel better! Save money how you ask? Well TERMINI is right next door! Buses (Public and Private Tour buses), Trains, the METRO! All these modes of transportation can save you on Taxies. I prefer the Metro to get around Rome...easy to buy tickets and to learn. A and B routes start early and run late. Back to Santina, good comfortable rooms staff is top professionals... Fabrico desk clerk is a real good guy who will help you with anything.... The bartender...Marenlla (Forgive me for misspelled name) the wife and I know that this hotel is lucky to have you working here! Your a wonderful person who took that extra care to make us feel at home ...Molto Milli Salute! Gonna miss the service...You are right up there with the bartender Pedro in Puerto Vallarta! Ok folks that's it...stay here.... enough said!

Well we were scheduled to stay at another property but got sent here instead. It worked out due to the staff being very helpful. Room was very nice and way above our expectations. They gave us a great dinner recommendation and helped us book a car for our 4am trip to the airport. Only issue I had was with night desk guy who it looked like we woke up when checking out at 4am. He pretty much grumbled the whole time. Other than that I would for sure stay here again. The location was great for us to navigate our post cruise one night stay. Termini right across street and hop on hop off busses are all right there.

Came to Rome for two nights prior to going to the Amalfi coast. Staff was not friendly at all, rooms were okay. Close to train station which made it convenient to get train to Amalfi coast. Servers in restaurant were not helpful and overwhelmed with trying to keep the buffet stocked with food. Overall was not a good experience. Would not stay here again.

Via Marsala 22 Rome RM

Hotel highlights

  • Walking distance to Teatro dell'Opera di Roma and Basilica di Santa Maria Maggiore
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Best Western Premier Hotel Royal Santina places you in Esquilino, within a leisurely stroll of popular sights such as Teatro dell'Opera di Roma and Basilica di Santa Maria Maggiore. This 4-star hotel has 118 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's also close to St. Peter's Basilica and Borghese Gallery.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


All 118 air-conditioned rooms feature minibars, coffee makers, and desks. Guests can enjoy LCD TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers.

Property features

Best Western Premier Hotel Royal Santina features a fitness center, free WiFi in public areas, and 5 meeting rooms. There's discounted offsite parking, and an airport shuttle (available 24 hours) for EUR 55 per vehicle one way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Additional amenities include a business center, free newspapers, and a TV in a common area.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, Multiple Beds

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 1074 reviews