Skip to main content
Beginning of main content

Recent guest reviews

The staff was wonderful. The facilities and equipment are dated and often malfunctioning.

Small room, slight smells with great staff and good price. Good a/c. I was there for four days and the staff was always helpful and friendly and made a homie environment.

They were very friendly and very quick about checking me in and making sure I had everything in needed

its was very quiet and comfortable. I enjoyed my night

The room was big lots of room to move around. The dresser was to close to the bed keep running into it. The floor was sticky and our shoose stuck to the floor. There was only one plug free to use. Love the size of room and the bed was realy nice.

we arrived and checked in no problems the breakfast was small but all we needed

I arrived a little later in the evening at the hotel, the front desk staff was pleasant and courteous. However the key to the room I was assigned did not work. After several attempts I was given another room. I wish the key to that room did not work, it was in very, very poor shape. Again the staff person was understanding and pleasant about my complaint but I decided to not stay at the Super8 in Webster. Even though I was not eligible for a complete refund, Super8 did refund 2 of the 3 nights I had reserved. I appreciate that gesture and I hope they can upgrade the Webster facility or at least attend to room #104 which had some major problems.

For a budget price, this place was decent. Will stay here gain.

Granted we were tired from 7ish hours on the road, but this motel was dirty...just plain dirty...my room was musty smelling and it's the first time in many years that I've had to break out the Sudafed just to do an overnight...my mom's room didn't smell as bad, but the bed was unmade and it looked like someone was staying in that room...the staff were kind and pleasant and found her another room, but this was still unacceptable. I understand that you get what you pay for, so lesson learned, however, I've stayed in inexpensive hotels before and never like this.

We had 5 rooms here 2 years ago and we didn't have any problems. It was pleasant in 2012. This time, the front desk personnel were always courteous and friendly, however it was never clear they knew exactly what was going on. One of my rooms was reserved online, the other was done by phone at the last minute, and we were given a confirmation ID #. Upon arrival the phone reservation was not there. Finally able to book the room for 3 nights, but after the second night they had us down for checking out! One of the nights the desk clerk was knocking on the door to see if the room was occupied! It was 1 a.m. and then some one did it again at 4 a.m.! The check-in was inconsistent. I had to check in, but another didn't. When I went to check out, I was told I already did (But I didn't). They ran out of breakfast food because they didn't plan well enough to accommodate the large crowd of baseball kids. It was simple poor planning. We probably will not stay there again.

Comfortable, quiet, close to family The staff was nice and friendly. Parking was easy. I would like to have some notice ahead of time, it is a quick turn in. Other than that we always stay there.

Not organized at all , front desk issued a room to me , then issued the same room to the next in line . No big deal . My new room had BLACK MOLD on the ceiling in the bathroom . Slept with the window open to get fresh air in to help . Showed the front desk attendant and he was not very interested in the health of his clients . Would highly recommend looking elsewhere !

We had no real issues with this hotel/motel. The staff was courteous. The room was clean. There was no iron/ironing board in the room so we had to call the desk for it; the desk person was unable to get it to our room right away because he got busy and he was the only person working. But he was very apologetic about it.

Very comfortable with a great bed. I really enjoyed staying here. Staff was great. The breakfast area had little to offer and no place to sit, but I wasn't here for the breakfast. Great location and I would definitely return.

We decided at the last minute to stay and they accommodated us to a tee

We paid extra for a "hot tub room," expecting, well, a hot tub room! What we got was a dirty, rusty bathtub that had jets in it in the bathroom. We were afraid to turn the jets on because they looked as if they hadn't been cleaned in quite some time, and because of the rusty water that came out of the faucet. The "free breakfast" was pretty much, make your own toast. Disappointed that we paid so much extra for essentially nothing.

The bathroom has mold, we did tell the staff, hopefully they will remove all of it. I also think it`s time for flat screen T.V`s The one they have in the room is so big, it takes up the mirror so you can`t ck out what your wearing. We like the location, we have stayed there several times in the past. We also think there should be refrigerators in the room. We asked for one, but apparently there wasn`t one available.For what they charge, they need more upgrades. Otherwise lower the price. It`s only Rochester, N.Y

friendy people, clean room ,easy to get round

Empire Blvd Webster NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Super 8 by Wyndham Webster/Rochester is located within a few miles (5 km) of Towne Center at Webster and North Ponds Park. This 42-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

Super 8 by Wyndham Webster/Rochester's 42 rooms are individually furnished and provide coffee makers, free local calls, and safes. Guests can expect to find free WiFi and TVs with cable channels. Desks are also available.


Property features

Super 8 by Wyndham Webster/Rochester features free WiFi in public areas, coffee in a common area, and microwave in a common area. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a water dispenser, a vending machine, and a TV in a common area.

Room options

Room, 1 Double Bed, Accessible, Non Smoking (Mobility)

1 Double Bed | Sleeps 2

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Super 8 by Wyndham Webster/Rochester

Everyone (5) Business (3) Couples (5) Family (11) Other (4)
3
Family Partner Couples Family

The staff was wonderful. The facilities and equipment are dated and often malfunctioning.

By on Jul 16, 2019

1
Everyone

By on May 13, 2019

2
Everyone

By on Oct 16, 2018

4

nice helpful staff, inexpensive, pet friendly but

Everyone

Small room, slight smells with great staff and good price. Good a/c. I was there for four days and the staff was always helpful and friendly and made a homie environment.

By , from pa on Aug 24, 2017

Review comment responded on Aug 29, 2017

Thank you for your review! WE are happy you enjoyed your enjoyed your stay with us.

5

check in

Everyone

They were very friendly and very quick about checking me in and making sure I had everything in needed

By on Mar 18, 2017

4
Everyone

its was very quiet and comfortable. I enjoyed my night

By on Dec 20, 2016

Review comment responded on Feb 7, 2017

Thank you for taking the time out of your busy day to let us know how we are doing. We hope to see you back again if you are in the area. Hotel Staff & Management.

1

my stay at your hotel

Couples

The room was big lots of room to move around. The dresser was to close to the bed keep running into it. The floor was sticky and our shoose stuck to the floor. There was only one plug free to use. Love the size of room and the bed was realy nice.

By on May 11, 2015

4

we were satissified and staff was great

Family

we arrived and checked in no problems the breakfast was small but all we needed

By on Feb 19, 2015

1

not pleased with what i found

Other

I arrived a little later in the evening at the hotel, the front desk staff was pleasant and courteous. However the key to the room I was assigned did not work. After several attempts I was given another room. I wish the key to that room did not work, it was in very, very poor shape. Again the staff person was understanding and pleasant about my complaint but I decided to not stay at the Super8 in Webster. Even though I was not eligible for a complete refund, Super8 did refund 2 of the 3 nights I had reserved. I appreciate that gesture and I hope they can upgrade the Webster facility or at least attend to room #104 which had some major problems.

By on Dec 4, 2014

4

decent stay for the money

Family

For a budget price, this place was decent. Will stay here gain.

By on Sep 1, 2014

Super 8 by Wyndham Webster/Rochester

2450 Empire Blvd, Webster, NY 14580
url importing http://www.orbitz.com/Rochester-Hotels-Super-8-by-Wyndham-Webster/Rochester.h123756-p2.Hotel-Reviews
There was an error importing /Rochester-Hotels-Super-8-by-Wyndham-Webster/Rochester.h123756-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Rochester-Hotels-Super-8-by-Wyndham-Webster/Rochester.h123756-p2.Hotel-Reviews