The room was okay. Staff was nice. The first room they put me in smelled so bad. And as far as the casino they never had any table games open so super disappointing.
Casino,was close.. Did not like paying resort fee when all the extras were closed due to Covid 19
The property is fine, nothing really it's just that it seems this casino and the few left in Tunica will be dead soon. There's not really much to do except relax. There seemed to be only one grill type place to eat and the burgers, etc were expensive. We just drove to Southaven to eat. Also the gift shop was closed while we were there, maybe they just open up everything on the weekend. Anyway it was an ok experience and did rest well.
Always enjoy my visit at Samstown Great location, competitive prices
No Service while stayin on property no housekeeping avaliable
King bed smoke free room was clean and comfortable. Hotel, casino and restaurant staff personnel were very friendly and accommodating.
Great place for a last minute getaway. All of the staff are awesome.
Rooms dirty. Took 2 hours check 2 dirty rooms and toilet bloody dirty and bed un sanitary.
Reception at check in was poor at best. Was told room not ready @ check in time. Came back 45 mins later told room still not readyI asked what room number went to the room no one cleaning it. Went back 30 mins told again room not ready. I asked person at desk to go check it and it was ready after all, was ready the whole time. Asked why delay. Told it was ready whole time. System not updated. Inept, acted as though I was a bother not worthy of their attention, even though my stay was 5 days. Bad service, showed bad attitude, rude.
Nice view over the pool. Gambling was fun and the hot ham and cheese in the cafe was excellent
Sam's Town Tunica places you next to Mississippi River and within a 5-minute walk of Sam's Town Casino. This 350-room resort has 2 restaurants along with conveniences like a casino and free valet parking.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.
All 350 rooms feature refrigerators, coffee makers, and phones. TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also available.
Guests staying at Sam's Town Tunica enjoy access to a casino, a fitness center, and a spa tub. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this golf resort include conference space, a seasonal outdoor pool, and a computer station.
The room was okay. Staff was nice. The first room they put me in smelled so bad. And as far as the casino they never had any table games open so super disappointing.
Casino,was close.. Did not like paying resort fee when all the extras were closed due to Covid 19
We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.
We would love to hear from you on how we can improve our operations. Thanks for your feedback.
The property is fine, nothing really it's just that it seems this casino and the few left in Tunica will be dead soon. There's not really much to do except relax. There seemed to be only one grill type place to eat and the burgers, etc were expensive. We just drove to Southaven to eat. Also the gift shop was closed while we were there, maybe they just open up everything on the weekend. Anyway it was an ok experience and did rest well.
Thank you for taking the time to leave us a review. The health and safety of our guests is our top priority. At this time some of the amenities you previously enjoyed are limited, we hope to bring these back in the future. We appreciate your feedback and will share your comments with our leadership team.
We are disappointed to read what appears to be a response to a less than exceptional experience. We encourage you to contact us directly with details about your visit so that we can address the situation.
Thanks for submitting a rating on our behalf. Hope you will be back to see us again soon!
Thank you for the rating. We appreciate it. Hope to see you on property again soon!
Thank you for visiting us! We’d love to have you visit again.
We appreciate you taking the time to share your rating and we hope to welcome you back in the future for a five-star experience.
Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to have you stay with us again soon.