Always enjoy my visit at Samstown Great location, competitive prices
No Service while stayin on property no housekeeping avaliable
King bed smoke free room was clean and comfortable. Hotel, casino and restaurant staff personnel were very friendly and accommodating.
Great place for a last minute getaway. All of the staff are awesome.
Rooms dirty. Took 2 hours check 2 dirty rooms and toilet bloody dirty and bed un sanitary.
Reception at check in was poor at best. Was told room not ready @ check in time. Came back 45 mins later told room still not readyI asked what room number went to the room no one cleaning it. Went back 30 mins told again room not ready. I asked person at desk to go check it and it was ready after all, was ready the whole time. Asked why delay. Told it was ready whole time. System not updated. Inept, acted as though I was a bother not worthy of their attention, even though my stay was 5 days. Bad service, showed bad attitude, rude.
Nice view over the pool. Gambling was fun and the hot ham and cheese in the cafe was excellent
So much to discuss. I will be contacting to corporate office.
The room was clean. Could not keep the room temp comfortable and the whole building was hot inside on the resident side. Staff was not friendly or inviting at all sort of short and more interested in chatting with friends that were present.
It was all right.Lobby had a strong smell of cigar smoke.
I filtered (when booking) and enjoyed the outdoor pool and hot tub. The front desk let me Check-In early and was quick. The room was nice for the price and suited my needs. The halls were very warm and lunch/dinner (there was roast beef at dinner) buffet was weak and disappointing in a way. Not what I expected. All-in-all, a good value.
Air not working properly, towels in the bathroom were dingy,im glad i always carry my own.Bed clothes had hair and stains on them. I will never stay there again.
Old behind the times need good remake Needs good restaurants Needs more entertainment
Unfriendly front desk staff gave indication that they were doin a favor for checking you in. Very abrut
Sam's Town Tunica places you within a 5-minute walk of Sam's Town Casino and Sam's Gambling Hall. This 700-room resort has 2 restaurants along with conveniences like a casino and free in-room WiFi.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.
All 700 rooms feature refrigerators, coffee makers, and phones. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also available.
Guests staying at Sam's Town Tunica enjoy access to a casino, a fitness center, and a spa tub. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this golf resort include free WiFi in public areas, conference space, and a seasonal outdoor pool.
Always enjoy my visit at Samstown Great location, competitive prices
No Service while stayin on property no housekeeping avaliable
King bed smoke free room was clean and comfortable. Hotel, casino and restaurant staff personnel were very friendly and accommodating.
Wow! We’re glad you had such a wonderful experience. Please let us know if you have feedback you’d like to share with our team.
Thank you for taking the time to review us. We’d love additional feedback on your experience if you have time!
Great place for a last minute getaway. All of the staff are awesome.
Thank you for visiting us! We’d love to have you visit again.
Rooms dirty. Took 2 hours check 2 dirty rooms and toilet bloody dirty and bed un sanitary.
Reception at check in was poor at best. Was told room not ready @ check in time. Came back 45 mins later told room still not readyI asked what room number went to the room no one cleaning it. Went back 30 mins told again room not ready. I asked person at desk to go check it and it was ready after all, was ready the whole time. Asked why delay. Told it was ready whole time. System not updated. Inept, acted as though I was a bother not worthy of their attention, even though my stay was 5 days. Bad service, showed bad attitude, rude.
Nice view over the pool. Gambling was fun and the hot ham and cheese in the cafe was excellent
Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service, and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all the appropriate departments for review. If you would like to discuss it further, please reach out to us directly. Thank you once again for being our guest.