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Hotel Costa del Mar

3.0 out of 5.0

Recent guest reviews

Although I didn't stay in the hotel I did eat in the restaurant situated on the beach. Passed a couple of hours one afternoon watching the world go by. Had a couple of drinks and chicken tacos which were really good. The place isn't the cheapest but for me to have the carribean ocean literally feet away from your table as you eat is worth the paying the little extra for. Chino the waiter who served me was great, it's not always easy dining alone as a solo travellor but I was welcomed and chatted to as I would of been had I been in a couple. (You would be surprised how you can become invisible as a single diner in restaurants.) Another added bonus to this place is the fantastic massage service literally next door, I had a full massage with Edwardo which was excellent. Again with the Caribbean ocean feet away from you this makes for a great spot for some relaxation, on a final note the restaurant doesn't have the pretentious feel that others can have along this stretch of the beach which again for me is a winner.

Room not ready at arrival 4:00 pm. Told it takes 15 minutes to get hot water for shower. No wifi in the room. Would not recommend. We found new place for the same price much nicer. Staff was rude when I asked at 4:00 pm on the following day when our room was going to be done!

You're not staying at the Taj Mahal - you know that going in. And that's fine. It's like an old roadside motel in the US. On the ocean, yes, but it ain't flashy. I'm OK with that. What I'm not OK with? Pulling back the blankets on the beds and finding dried blood on the sheets. I stripped the bed and took them up to the desk. I got a befuddled look, but was given new ones. We made the bed and sure enough - more blotches of stained blood all over the sheets. Again I took the sheets up. This time? Sheets were good, but we noticed black mold all along the skirt bedding. Again told the management and got a shrug. Why did we stay? Why didn't we just pack up and go? It was cheap and we were only there one night. Great location, though! Haha. By the time the nightclubs next door (yes, there are 3 very loud nightclubs right next door) started the boom-boom bass around midnight, we just had to laugh. But at least it drowned out the constant dripping from the shower. What a god-awful experience.

**Not a patron of the hotel. Discovered the bar just exploring area off Ave. 5 and liked the laid back beach vibe, sadly not many beach bars in Playa. Had 4 beers at $30mxn each, 2 shots of tequila at $80mxn (I think?) and 2 bottles of water at price I can't recall. Asked for bill and waiter just told us "$500mxn, no tip included." We did the math and knew we owed $290 according to the menu, so argued with him and demanded to see the bill written out. He replied "ok tip included," and we still refused to accept paying a $210 tip on a $290 tab, especially without a legit receipt. As we argued, he signaled for the 4 other waiters to come, and as foreign tourists we didn't want to cause trouble so we just left $500 and walked away. DON'T GO HERE.

This is a standard, average motel for a decent price. Nothing fancy, but can't expect for this rate. Last year I paid about $50 a night and this year it was $80 a night, which is little too much for the place. I would say about $50-60 a night is good for this place. Great location right on the beach with free use of beach chairs. It does get noisy from the bar across the street, so bring earplugs if you are a light sleeper. The manager Luiz speak great English (he mentioned that he was brought up in USA), and was really helpful. Wireless was not working in the rooms, so had to go to the lobby to use it.

the hotel is located by the beach which is good but very noisy area in the night with lots of clubs around. The beach is OK, but further to the north the beach is nicer. Never the less, the hotel facility is good, there is parking for the car and the room is clean.

My second visit. Rooms nice and clean and staff very helpful. Lots of noise at night because of near by discos. Not expensive . Parking was available in front of our room. a big plus for Playa, We enjoyed being so close to Playa Central. Playa is now huge with many stores and great beach clubs with live music. Staff wonderful and very helpful.

Well I stay 4 days for halloween in this hotel, the concierge was very rude don't help myself and my daughter with the luggage, the housekeeping give you dirty towels mix with clean towels OMG a mess, they make little things like animals with the towel and my daughter hug she is 7 years old then she eeeelll the towels stink so bad, horrible I don't care if is humble but please clean towels and sheets is a must

Let me start with the Pro's: We were driving back to Belize from our stay at the Royal Islander in Can Cun and so, we decided to spend a night in Playa. As I had stayed at this hotel some 20 years ago, I booked it again since you are able to drive right in and park right directly in front of your room. I stayed on the Eastern portion of the ground floor (2 floors only) which was smack on the beach. I enjoyed the couple meals I had at their restaurant with tables set on the nice sandy beach. We were able to massage our feet on the sand as we overlooked the Caribbean Sea and enjoyed a delicious fish. Their Sangria's were also delish; but unfortunately, that is where my compliments end. The hotel has seriously deteriorated with absolutely no attempts at improvement despite such a great location. There were no hand towels, only 2 bath towels, centipedes in the shower, spider webs on the night lights, and the mattress was hard. To make matters worse, it is smack in the center of about 6 night clubs, so we found sleeping hard to come by. And if you like watching TV, good luck with the 13" TV they have high up against the wall! I will certainly wait another 20 years to stay there again 😁

I paid $40 per night (including taxes). Right on the beach. You can use the beach chairs for free, but can't bring your own food/drinks. You have to purchase them from the beach bar of the hotel. Beers are 30-50 pesos and margaritas are around 70 pesos. Food cost around 150-250 pesos. Beach towels can be requested from the front desk. Safety box (not really a safe) that opens with a key is located in the room. Wifi available in rooms with good signal. Rooms are basic but clean. Newer A/C. No mini-fridge. daily house keeping. Daytime front desk staff speak English, but nighttime staff only speaks Spanish. This was probably the fastest check-in I ever had. When I arrived at night they pointed to a piece of paper with my name on it, I said yes and they took me to the room. So check-in time was like 30 seconds. The major drawback is that it is located in between several nightclubs and really loud at night. The music goes on till about 5-6am. Bring good earplugs.

Between 10th and 12th street Playa del Carmen QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Located within a 5-minute walk of Nuestra Senora del Carmen Catholic Church, Hotel Costa del Mar is within a 15-minute stroll of Quinta Alegria. This 39-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi. It's on the beach and also a short walk from Central Square and Pier Navega.


Dining

Start each morning with full breakfast, available for a fee from 9 AM to 1:00 PM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

Hotel Costa del Mar's 39 rooms are air-conditioned and provide balconies, free bottled water, and ceiling fans. Guests can expect free WiFi and flat-screen TVs with cable channels. Rooms also include free toiletries.


Property features

Guests staying at Hotel Costa del Mar enjoy a nightclub, an outdoor pool, and free WiFi in public areas. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for USD 50 per vehicle. Helpful staff can provide tour or ticket assistance and a safe deposit box at the front desk. This beach hotel also has a garden.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

25% of guests recommend this hotel

Total of 125 reviews