Green Tulum3.0 out of 5.0
Recent guest reviews
We loved staying at Green Tulum. It is a green enclave on the very edge of town, not quite in the jungle but it feels like you are, with thatched, wooden cabins among trees around a central pool. The rooms are basic but charming (sea shells for faucets) and very clean, with "four poster" beds equiped with good mosquito nets. It is a little walk into town and not all of the taxi drivers know where it is but the payoff for this is that it is very secluded and away from the noise of the traffic. Top tip; 2 great cenotes just down the road (Crystal & Escondido) about 1 mile out of town on the main road, one entry fee covers both.
My boyfriend and I LOVED this hotel. The cottage is adorable, conch shells as the faucets in the bathrooms. There are mosquito nets for the beds, hot water. The furniture is great. Its about 2 miles from the beach and about a mile to the main strip. We walked almost everywhere from the hotel. The pool is nice, nothing fancy but clean and refreshing. If your looking for a fancy 1st world air conditioned rooms with cable tv and room service this is NOT the place for you. It really annoys me to see such bad reviews. Its about 30$ a night in a very bohemian town, I don't understand the complaints. Yes there are bugs, yes some of the rooms don't have AC or tv, But whats the problem??? Your in beautiful Tulum; enjoy mother earth for once.
Hotel is at best 2 star, far from center. Rooms 2nd floor no airco. Had to negotiate long and pay extra to get 1st floor room with airco. Room spacious, but poorly furnished. Several rooms already condemned and closed off. Pool not clean and many nasty mosquito's Poor service at hotel desk There are many better options in Tulum
Avoid at all costs! The rooms are dark and a magnet for huge spiders and roaches. The water in the pool was gross and seemed like it hadn't been changed in weeks. There was a constant layer of grime on the top, just disgusting. The owner puts on a fake smile and shakes your hand, but he isn't as friendly as it seems and tries to get your money wherever he can. The wifi was terrible, but apparently that's normal for Tulum. The rooms are way too overpriced for what you get, it's not close to the town centre and far away from the beach. I seriously regret going there.
Close to the main road in Tulum, this property is not on the beach. This is an eco enviroment friendly property, so thin walls in the rooms, so expect some noise from other guests. Also can be very cold at night, so bring your PJ and a fleece jumper, and ofcourse no air con. Bathrooms are basic and small. Great hammocks on balconies.
Overall, I would say it just isn't worth the money. It's much more like a hostel than a hotel. There's minimal privacy between rooms. You hear absolutely everything in the room either below or above you. The whole property is cramped around the pool. The panko roof and poorly done door frames don't do anything to keep Mosquitos out. It's generally loud all night. Some of the fans do not work. They had some of the rooms taken apart and the mattresses thrown outside for days. It made the place look pretty janky. I would recommend somewhere else in town.
I stayed at Green Tulum for 3 nights in March 2016. The cabins were nice, the pool is pretty, but the breakfast was sustenance and nothing more, the bar seemed to be closed as I never saw anyone there, working or otherwise. The surroundings of this hotel are beautiful because it is set back from the road with flowers and trees all around, but you can hear your upstairs neighbors moving in any way, and there isn't really sound-proofing of any kind. That's cool because you can hear the birds and wildlife at night, but that's not cool because you hear your neighbors, anyone talking, etc. We had AC and hot water, so that was nice. My biggest disappointment comes actually with the front desk help. We wanted to know about tours in the area- the receptionist only knew of one that was quite expensive. We wanted to know if we could have a hammock on our porch like the other cabins- he said yes of course, but one never came. We wanted to know how far away the beach is, he didn't really know. I emailed the hotel before coming to ask if they could print our boarding passes at the front for our departing flight and was told in the email- certainly! The email wasn't signed with a name so we don't know who responded. When I asked the receptionist about printing them, he told me no, not possible. We came back the next day and the manager was able to print them, thankfully. Honestly, the place seemed abandoned most of the time we were there, and the front desk was anything but helpful. Next time, I will just splurge on a nicer hotel with more customer service features.
We stayed here only a night and enjoyed the pool, the dinner at the restaurant and a bar. The hotel itself is a bit hard to find as it is inside town of Tulum but fenced and is really situated in a jungle. The rooms are located in small two-story small houses, one room on each floor. The houses are built out of wood or bamboo and in general the furniture inside has a very rustic and wild look that does look cool and very different. However it was clearly built in hurry so the bathroom has open seals every where and when our neighbors above were taking a shower some water leaks down into our shower, oops (thankfully we were not taking a shower at that time but we have heard the water sound and thought it is our own water but it was clearly leaking thru the ceiling seals...) So the hotel should get 4* for the uniqueness but this shower problem and a bunch of bugs in the bathroom due to poor construction really degrades the experience... The food at the restaurant was good for breakfast and dinner but overall the hotel is overpriced.
forget the beach. Stay here and save your money. Cabs are cheap and plentiful. Your only a short drive away. The rooms are rustic but spacious and clean. The beds are good. The pool is amazing. Only a short walk to town. You can negotiate your rate!!!
Stayed four nights and it was ok. As the roofs and windows were open you could hear both the jungle and all the animals which was fun, but you also heard your neighbors talking, snoring, arguing among many things. Very simple equipped. No hangers, nowhere to put the suitcase but on the floor. No hangers in the bathroom. Breakfast was great though. Very nice American breakfast with everything. Many other things on the menue as well. A bit far away from town and in the end no streetlights so pitch dark.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 156 reviews