Close to riverside convention center and downtown.
The property in general is great, pet friendly is a plus. Breakfast was delicious and a great assortment. Downsides: Parking charge is $22 and the beds and pillows are Super uncomfortable
UPDATE: Three months after my stay, they are charging my card again!! HORRIBLE ORIGINAL REVIEW: Do not recommend. Shocked that this is considered 3-star hotel. Comparable to a Comfort Inn level hotel. Room was covered in stains. Couch was ripped and stained with dog urine. Eww. Turned on air unit and immediately smell of mold. Wood in room had been chewed by dog. Bathroom door covered in something sticky. There were bugs in the bathroom we were having to kill all week long. They do not have regular blankets for people with allergies to down feathers. We only had sheets all week long. One upside was a comfortable bed, BUT... If you have the misfortune of staying on the Northeast side of the building, there is an industrial laundry facility on 1st or 2nd floor of this Hyatt that will run all day and into the night. You can hear and literally feel every bump of the spin cycles and tumbles of the dryer. We barely got any sleep because our bed was actually shaking!! If there had been any other hotels with vacancies, I would have left after the first night. Will never stay here again.
The parking is nice because its not super far. Very convenient... if you get parking.. the lot is pretty small. Our last night we were unable to park in the lot when we got back to the room. They did take off the parking fee for that night but i would have rather paid than had to walk across the street. The room was ok. A lot of wasted space and very basic. I was def expecting something a bit more up to date. It was clean and comfortable though. Marriot across the street is where we usually stay. I would stay here again when we come to town if Marriott is sold out but not my 1st choice.
The rooms and plumbing should be updated.
In the heart of downtown
Loved the large room. Traveling with teenage boys for basketball, the extra space was much needed and appreciated.
Things were ok trask was outside the rooms for over 24 hours very quiet at night
My stay was decent. Pleasantly quiet. It was nice to have snack bags in the morning
The front desk staff was welcoming and helpful at first, but after forgetting my UE Boom bluetooth speaker in the room and trying multiple times over the phone to arrange to get it back, the staff and/or management never called me back. I am sorry to write this review and I wish the Hyatt Place would step up and replace my item rather than give me the cold shoulder. When looking to reserve a room downtown Riverside, LOOK ELSE WHERE.
The room appointments/amenities left something to be desired, but service was very good and courteous.
Conveniently located and VERY well maintained. My only complaint is that there's a lot of street noise (... but of course they have no control over 4AM weekend street idiots).
Located in Downtown Riverside, Hyatt Place Riverside Downtown is adjacent to Riverside Convention Center and within a 5-minute walk of other popular sights like Fox Performing Arts Center. This 125-room, 3-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.
Guests can expect 42-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other amenities include sofa beds, refrigerators, and coffee makers.
Guests of Hyatt Place Riverside Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 23 per night. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Close to riverside convention center and downtown.
The property in general is great, pet friendly is a plus. Breakfast was delicious and a great assortment. Downsides: Parking charge is $22 and the beds and pillows are Super uncomfortable
Thank you for the 4-star rating, Veronica! It's great your time at Hyatt Place Riverside/Downtown was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience. Thanks again for the feedback!
UPDATE: Three months after my stay, they are charging my card again!! HORRIBLE ORIGINAL REVIEW: Do not recommend. Shocked that this is considered 3-star hotel. Comparable to a Comfort Inn level hotel. Room was covered in stains. Couch was ripped and stained with dog urine. Eww. Turned on air unit and immediately smell of mold. Wood in room had been chewed by dog. Bathroom door covered in something sticky. There were bugs in the bathroom we were having to kill all week long. They do not have regular blankets for people with allergies to down feathers. We only had sheets all week long. One upside was a comfortable bed, BUT... If you have the misfortune of staying on the Northeast side of the building, there is an industrial laundry facility on 1st or 2nd floor of this Hyatt that will run all day and into the night. You can hear and literally feel every bump of the spin cycles and tumbles of the dryer. We barely got any sleep because our bed was actually shaking!! If there had been any other hotels with vacancies, I would have left after the first night. Will never stay here again.
Andrew, thank you for reaching out. We are concerned to read your review. Could you please contact our hotel directly and ask to speak with our General Manager, Johnny. We would provide you with his email address, however, Expedia does not allow us to put email addresses in our response. Please reach out to us so we can look into this further with you. Thank you.
The parking is nice because its not super far. Very convenient... if you get parking.. the lot is pretty small. Our last night we were unable to park in the lot when we got back to the room. They did take off the parking fee for that night but i would have rather paid than had to walk across the street. The room was ok. A lot of wasted space and very basic. I was def expecting something a bit more up to date. It was clean and comfortable though. Marriot across the street is where we usually stay. I would stay here again when we come to town if Marriott is sold out but not my 1st choice.
Thank you for the 4/5 rating, Kayla! We're happy you had a pleasant stay with us and appreciated our cleanliness and comfortable accommodations. It's unfortunate you had such challenges with our parking lot and rooms. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!
The rooms and plumbing should be updated.
We appreciate you taking the time to share your concerns with us, Jennifer. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
In the heart of downtown
Loved the large room. Traveling with teenage boys for basketball, the extra space was much needed and appreciated.
Things were ok trask was outside the rooms for over 24 hours very quiet at night
Thanks for the fantastic review, Melanie! We're happy you enjoyed your time with us so much at Hyatt Place Riverside/Downtown! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon!