The rooms and plumbing should be updated.
In the heart of downtown
Loved the large room. Traveling with teenage boys for basketball, the extra space was much needed and appreciated.
Things were ok trask was outside the rooms for over 24 hours very quiet at night
My stay was decent. Pleasantly quiet. It was nice to have snack bags in the morning
The front desk staff was welcoming and helpful at first, but after forgetting my UE Boom bluetooth speaker in the room and trying multiple times over the phone to arrange to get it back, the staff and/or management never called me back. I am sorry to write this review and I wish the Hyatt Place would step up and replace my item rather than give me the cold shoulder. When looking to reserve a room downtown Riverside, LOOK ELSE WHERE.
The room appointments/amenities left something to be desired, but service was very good and courteous.
Conveniently located and VERY well maintained. My only complaint is that there's a lot of street noise (... but of course they have no control over 4AM weekend street idiots).
Excellent business hotel trip experience- every staff member was very welcoming and attentive. Breakfast was top-notch. I will stay again without hesitation.
Staff was friendly and helpful. Room was clean but windows need to be changed. Heard the train in the evening and in the morning. The faucet/drain seem to have some drip issue so periodically you would hear a dripping sound .
Close to everything down town, within walking distance to all the history of Riverside
Construction across the street was starting at 6:30 in the morning. We extended our stay by one night but the staff deactivated our key so we had to go down to the front desk to get it straightened out. There was not even any bottled water in the room.
This is a safe clean and quiet hotel that we like to stay whenever we visit Riverside.. we also find it convenient to charge our car about 5 minutes away.
Located in Downtown Riverside, Hyatt Place Riverside Downtown is adjacent to Riverside Convention Center and within a 5-minute walk of other popular sights like Fox Performing Arts Center. This 3-star hotel has 125 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 125 individually decorated rooms provide sofa beds, refrigerators, and coffee makers. 42-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, free local calls, and safes.
Guests of Hyatt Place Riverside Downtown have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 18.00 per night. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.
The rooms and plumbing should be updated.
In the heart of downtown
Loved the large room. Traveling with teenage boys for basketball, the extra space was much needed and appreciated.
Things were ok trask was outside the rooms for over 24 hours very quiet at night
My stay was decent. Pleasantly quiet. It was nice to have snack bags in the morning
Thanks for the great review. We hope to have you with us again soon.
Thank you for taking the time to review our hotel. We work hard to meet expectations like yours, Come back and see us soon.
The front desk staff was welcoming and helpful at first, but after forgetting my UE Boom bluetooth speaker in the room and trying multiple times over the phone to arrange to get it back, the staff and/or management never called me back. I am sorry to write this review and I wish the Hyatt Place would step up and replace my item rather than give me the cold shoulder. When looking to reserve a room downtown Riverside, LOOK ELSE WHERE.
We appreciate you taking the time to share your concerns with us, Jennifer. We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.