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Hotel Rio Lagartos

3.0 star property

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Photo gallery for Hotel Rio Lagartos

View from property
Hallway
Property grounds
Deluxe Studio Suite, Sea View | Free WiFi, bed sheets
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Calle 14, 19, Río Lagartos, YUC, 97720
  • Place, Municipal Palace
    ‪3 min walk‬
  • Place, Rio Lagartos Lighthouse
    ‪3 min walk‬
  • Place, Malecón Río Lagartos
    ‪3 min walk‬

Room options

View all photos for Deluxe Studio Suite, Sea View

Deluxe Studio Suite, Sea View | Free WiFi, bed sheets

Deluxe Studio Suite, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Comfort Double Room, Garden View

Free WiFi, bed sheets

Comfort Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Partial Ocean View

Comfort Double Room, Partial Ocean View | Free WiFi, bed sheets

Comfort Double Room, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Garden View

Comfort Triple Room, Garden View | Free WiFi, bed sheets

Comfort Triple Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Triple Room, Partial Sea View

Comfort Triple Room, Partial Sea View | Free WiFi, bed sheets

Comfort Triple Room, Partial Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Río Lagartos

Hotel Rio Lagartos places you within a 5-minute walk of popular attractions such as Municipal Palace and Rio Lagartos Lighthouse. This 3-star hotel has 30 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Municipal Palace - 3 min walk - 0.2 miles
  • Rio Lagartos Lighthouse - 3 min walk - 0.2 miles
  • Malecón Río Lagartos - 3 min walk - 0.2 miles
  • Playa Cancuncito - 17 min drive - 13.2 miles
  • Loche Square - 32 min drive - 18.2 miles

Restaurants

  • ‪La Torreja - ‬5 min walk
  • ‪Restaurante manglar - ‬10 min walk
  • ‪El Perico Marinero - ‬4 min walk
  • ‪Restaurant - Bar Las Gaviotas - ‬4 min walk
  • ‪El Pulpo Maya - ‬5 min walk

About this property

Hotel Rio Lagartos

Guests staying at Hotel Rio Lagartos enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include free use of bicycles, a terrace, and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Free toiletries are also standard.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 28 - Apr 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 150 for adults and MXN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for MXN 100.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 75 for children
  • Crib (infant bed) fee: MXN 100.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 9 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Hotel Rio Lagartos Hotel
Hotel Hotel Rio Lagartos
Hotel Rio Lagartos Rio Lagartos
Rio Lagartos Rio Lagartos
Hotel Rio Lagartos Hotel
Hotel Rio Lagartos Río Lagartos
Hotel Rio Lagartos Hotel Río Lagartos

Frequently asked questions

Are free cancellation options available at Hotel Rio Lagartos?

Hotel Rio Lagartos provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Rio Lagartos?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Hotel Rio Lagartos on Apr 7, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Rio Lagartos?

This hotel is located in Río Lagartos, just steps from Municipal Palace. You'll also find Ría Lagartos Biosphere Reserve and Rio Lagartos Lighthouse within a short drive.

Is parking available on site at Hotel Rio Lagartos?

Yes, self parking is offered for free at the hotel.

Does Hotel Rio Lagartos have a casino?

No, Hotel Rio Lagartos doesn't have a casino.

Is there an indoor pool at Hotel Rio Lagartos?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9 AM and 9 PM.

Is Hotel Rio Lagartos good for couples?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Rio Lagartos have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Rio Lagartos have a restaurant that serves breakfast?

Yes, Hotel Rio Lagartos serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hotel Rio Lagartos allow pets to stay free of charge?

No, pets aren't allowed at Hotel Rio Lagartos though service animals are welcome.

Are there connecting rooms at Hotel Rio Lagartos?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Rio Lagartos?

No, there aren't any guestrooms with balconies at Hotel Rio Lagartos.

Hotel Rio Lagartos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 250 reviews
Rating 8 - Good. 90 out of 250 reviews
Rating 6 - Okay. 20 out of 250 reviews
Rating 4 - Poor. 9 out of 250 reviews
Rating 2 - Terrible. 4 out of 250 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lynee

Liked: Cleanliness, room comfort
Disliked: Staff & service
This hotel has potential but missed the Mark in so many ways. Unorganized staff, that you couldn't recognize as staff, no uniforms no name tags, less than hospitable service. Attention was needed during all 4 nights of our stay to cleaning common areas and the pool. The room was clean and beds comfortable. There was a family of raccoons living in the walls of the hotel which we saw come and go from the holes in our patio roof which made it smell and was very noisy at night. The town itself is fabulous, and this hotel has potential if they would make some improvements.
Stayed 4 nights in Dec 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and spacious
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory, crystal beach

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely place to stay overlooking the water.
Stayed 1 night in Dec 2025

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness
The hotel seem like upgrades were made, but our bed sheets were stained, and also the bathroom shower was clogged.
Stayed 1 night in Jun 2025

10/10 Excellent

Margarita

Stayed 1 night in Jun 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not clean and a lot of noise, need some barriers for the raccoons as they climb the AC boxes and we’re fighting on the balcony of our daughters room (3rd floor) which was frightening
Stayed 2 nights in May 2025

6/10 Okay

Joy

Traveled with family
Liked: Cleanliness, staff & service
No elevator, and the table is not leveled. No cups in the room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. We felt pampered and taken care of.
Stayed 1 night in Mar 2025

10/10 Excellent

Della

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. They went out of their way to make us feel comfortable. The roof top deck was such a great space to have a drink on and to look at the views of the river. The pool with swings and a bar was a great place to hang out in to cool down on a hot day.
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso hotel

Cuartos muy amplios y comodos. Muy accesible. Personal super amable. Limpieza sobretodo.
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and kind they gave me a piece of cake as it was my b-day
Stayed 1 night in Feb 2025

8/10 Good

Qinglin, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is excelent. Staffs are friendly and helpful.room is large.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Biosphere

Great destination
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service
Staff are super helpful and friendly, the hotel is spotlessly clean. I really want to leave a good review as they are trying so hard, but there are shortcomings that could easily be addressed. The rooms are pretty basic and a couple of glasses, a hairdryer, extra towels etc would make a huge difference. Restaurant staff need proper training - they try very hard but seem unsure as to what they should be doing. They didn’t offer us the correct breakfast menu or explain options. There wasn’t much choice on the menu but food was ok.
Stayed 3 nights in Oct 2024

2/10 Terrible

Karen

I asked to cancel this hotel as it was an error. I wanted to book San Felipe in Baja California, not San Felipe in Cancun
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un lindo hotel sencillo pero con una vista espe
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Stayed 1 night in May 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Terry

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the quaintness of the hotel. It was clean and presented well. We didn’t like the food that we had ordered. This is why we give the 4 star review.
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. The wifi was not good at all either in the room or the lobby. Basically non existent

8/10 Good

karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice! The lace was great!
Stayed 1 night in Oct 2023

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