The rooms, the staff, the food and the service is simply amazing. This is our second time staying at Windsor and we will definitely stay in this hotel again. Obrigado Windsor plaza!
Excellent location, great staff, accommodated all of my request.
The room was as described and it was nice to have the option of buffet breakfast. The staff were nice and friendly.
There is nothing special about this hotel in the first place. Just wondering why it is labeled as VIP? The hotel is okay. The bed was not comfortable for me. It feels hard . They only gave me cookies for a free bufffet due to my early flight. The swimming pool was small on the 6th floor. I will never stay again in this hotel.
Nice hotel close to mayor attractions, will recommend to friends
What can I say! I stayed at this hotel at least 10 times. The staff is very nice and pleasant and the Buffet Breakfast is incredible. It is close enough to Copacabana beach and there is plenty of choices for bars and restaurants. Cheers!
Stayed during the World Cup so price was extortionate but ignoring that, the hotel was good and in a great location, although without the view of the Copacabana. The night we stayed was the night of Brazil's 1-7 humiliation to Germany when afterwards the heavens opened, flooding the Avenida Atlantica so everyone was traipsing through the hotel lobby soaked to the skin yet the staff remained gracious and helpful as they did their best to keep up with our mess. Incredible.
Stayed the night of Brazil's worst ever football humiliation when God made his view of the team's performance as clear as possible by opening the heavens and all-but flooding the Copacobana. Despite that though, the hotel staff remained courteous and helpful, not raising any concerns at all at my wringing my clothes out, outside the hotel and then paddling through the lobby to my room still soaking wet during their very darkest hour. The location is perfect during the day. albeit without the view enjoyed by the Ocean front hotels but, be warned, at night, it seems to be in the heart of the Rio Red light district. On the whole a pretty great hotel even if the price we paid was massively inflated (I hope) because of World cup demand for rooms.
Great , no complaints, everything went well! Did not stay in room much but staff was wonderul
If you're from the USA you see airport shuttle in a hotel listing you think oh they have a shuttle. In this hotel You must reserve a pick up according to the time you arrive. I didn't think I had to because the website does not specify it. Make sure you reserve it well in advance and the first one is at 8:00 am. So if your flight is early.... Well you get the point. Also if you book it book the return to airport leg as well. But the blue bus works very well too. Other than that the breakfast was way better than I've ever gotten in a hotel in the US for the same price. The staff was extremely helpful and helped with information of things to do there. So I'd highly recommend this location for anyone who's in Rio for fun or business.
I have stayed at the Windsor Plaza before. I chose to stay here again because of its location, cleanliness and good food. Although the Front Desk personnel is not the most friendly in the world, I let it slide because I get everything else that I need in my short stay.
Great location, decent room size, clean enough, delicious breakfast! A bit pricey but it's expected when you go to a place like Copacabana.
Located in Copacabana, Windsor Plaza Hotel is adjacent to Rua Barata Ribeiro and within a 5-minute walk of Avenida Atlantica. This 237-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:30 AM.
All 237 soundproofed rooms provide minibars, free newspapers, and safes. 32-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Phones and desks are also standard.
Guests of Windsor Plaza Hotel have access to an outdoor pool, a gym, and a sauna. Valet parking is BRL 57.58 per day if you plan to drive, or hop aboard the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.
The rooms, the staff, the food and the service is simply amazing. This is our second time staying at Windsor and we will definitely stay in this hotel again. Obrigado Windsor plaza!
Dear guest, Thank you for your fantastic feedback about the Windsor Plaza Hotel. Our goal is to provide every guest an outstanding experience through our passionate team, and we love knowing we exceeded your expectations - we appreciate your generous comments. We hope you will choose us every time your travels bring you to Rio de Janeiro! Kind regards, Julierme Barbosa
Dear guest, Thank you for sharing some of your experience at the Windsor Plaza. We are very pleased to know that you enjoyed you stay with us and thank you for your preference. We pride ourselves in delivering exceptional guest service and I am glad that we could meet your expectations. We hope to have the chance to greet you again the next time you travel in Rio de Janeiro city. Kind regards, Julierme Barbosa
Excellent location, great staff, accommodated all of my request.
Dear guest, Thank you so much for taking the time to share your kind words to us. We all work very hard, and as a team, to provide our guests with an enjoyable and comfortable stay. I am thrilled to read that you had a great stay and were able to make the most out of our location. We hope to get the pleasure to welcome you back should your travels bring you back to Rio de Janeiro! Kind regards, Julierme Barbosa
Dear guest, Thank you for taking the time to share your comments on your recent stay at Windsor Plaza Hotel. I am glad we could meet your expectations and that you had a great time with us! We have been delighted to have you here with us, and we are looking forward to welcoming you again. Kind regards, Julierme Barbosa
The room was as described and it was nice to have the option of buffet breakfast. The staff were nice and friendly.
Dear guest, Thank you for your recent visit to our hotel and for providing a review. We are committed to offering every one of our guests an exceptional stay. Thank you for your candid feedback and we really hope to have the opportunity to have you as our guest again. Kind regards, Julierme Barbosa
There is nothing special about this hotel in the first place. Just wondering why it is labeled as VIP? The hotel is okay. The bed was not comfortable for me. It feels hard . They only gave me cookies for a free bufffet due to my early flight. The swimming pool was small on the 6th floor. I will never stay again in this hotel.
Dear Mr. Charles, I would like to thank you for sharing your impressions with us. It`s really important to understand our guests perception about what we are offering. We work hard to provide the best product and service for our guests. I apologize if we have not met your expectations. It would be interesting to clarify a doubt. Our pool is not on the 6th floor and I was in doubt if we talked about the Windsor Plaza. I am available for further information. Best regards, Flávio Castro General Manager
Nice hotel close to mayor attractions, will recommend to friends
Dear Mr. Carlos, We thank you for choosing Windsor Plaza Hotel as your lodging destination in Rio de Janeiro. All the comments regarding your experience will serve as motivation for our continuous improvement. We hope have you back soon. Best regards, Flávio Castro General Manager
What can I say! I stayed at this hotel at least 10 times. The staff is very nice and pleasant and the Buffet Breakfast is incredible. It is close enough to Copacabana beach and there is plenty of choices for bars and restaurants. Cheers!
Stayed during the World Cup so price was extortionate but ignoring that, the hotel was good and in a great location, although without the view of the Copacabana. The night we stayed was the night of Brazil's 1-7 humiliation to Germany when afterwards the heavens opened, flooding the Avenida Atlantica so everyone was traipsing through the hotel lobby soaked to the skin yet the staff remained gracious and helpful as they did their best to keep up with our mess. Incredible.
Dear guest, thank you for taking the time to share your comments on your recent stay at Windsor Plaza Hotel. I am glad we could meet your expectations and that you had a great time with us! We have been delighted to have you here with us, and we are looking forward to welcoming you again. Kind regards, Julierme Barbosa