Orla Copacabana Hotel

The hotel is really close to the beach which was great, but the rooms are very very average, as is the hotel itself. It was clean, so it was worth staying in giving the low price.

Great location in Copacabana, across from the beach and walk-able to Ipanema. Great view from the rooftop, which includes a pool and small gym. Elevators were a problem as there were only two and one was out of order. Otherwise, the room was nice and the breakfast was your basic spread.

All the staff was very kind and professional. And helpful. I've been to Rio many, many time and was really impressed with this place. I will definitely stay again. Beautiful view from the roof deck. The pool water was a bit cloudy, I would count on it being some great pool but the deck is very nice. There is a bar right there and great fitness center. Breakfast is included and it was very nice. Especially the fruits. Lots of food, lot's of pastries and breads. Look forward to staying there again.

The staff was very friendly. It's not the Marriott, but it is a nice hotel, and the price was right. I think we paid $116 (US) per night, before taxes.

Room was clean, staff was pleasant and helpful. Restaurant was good. Location was fantastic - so close to the beach.

Staff was cool....Location great, right in front of copacabana beach, rooms are small for 3 people. Make sure you book with the actual total people, because they charge you massive rates for overages of people in your room.

Like most hotels in Rio, Orla is grossly overpriced. For over 230$ a night, I could’ve gotten better. This was a decent hotel, but we changed rooms once – the first room we got opened up to a dump. So we changed to a lower floor, facing the side road – so much for a beach front hotel. The hotel has no balcony – a bummer for the location. The rooms are sufficient, but a bit tight. So, no room for the 3rd bed, unless you compromise totally on walking space. Very very slow staff – the check in took over a couple hours. It was painful after a long flight. They charge 25% more off an already inflated price for the 3rd person and we even declined the 3rd bed, for there was no room. That was a rip off. The breakfast was decent, fresh fruits, sufficient bread varieties/ options. The package tours were alright – though I am sure we pay the premium. They have a deal with taxis as well and quote 3x the price when asked at the desk – so go on your own or just hail a taxi off the road/ taxi point. Overall, good location, decent place, but you do pay through your nose for half its worth. If there is a next time in Rio, I’d go with a service apt with a kitchen/ kitchenette.

Excellent location with easy access to Ipanema and Copacabana beaches. Staff was helpful and spoke English. Our superior room was fine with two twin beds made into a king. Bathroom was outdated. Friends stayed in standard room which was basically a shoebox. Would highly recommend the upgrade for the price difference.

Orla was great but it is too expensive for the room I was given. A room with no view facing a wall outside of my window costs as much as some other hotel on the same block with view.

Perfect location! Perfect location! Perfect location!!

Excellent location, helpful staff. Very small pool. Decent breakfast. Clean and comfortable.

I had a "Standard" room with no sea view and I knew it at the time I made the reservation. Prepaid and non-refundable for five days. Rio is expensive and the room came close to $ 200 per night (including safe, wifi in the lobby, and breakfast). But my room gave on an inside shaft with a small window, very little light in, and a lot of air conditioning compressors running (for other rooms and the hotel facilities). It was thus noisy and uncomfortable. The room was also very small, perhaps 10 m2 with a bathroom of about 3 m2. I felt claustrophobia staying in the room for more than 30 minutes, except to try to sleep at night. On the positive side, the location of the hotel (just at the end of Copacabana close to Ipanema) is excellent, the shower worked very well, the breakfast was excellent and the lobby was clean and inviting. I requested on my last day to check-out at 7 pm instead of 12 noon; this cost me an additonal $100. In summary: If I go back to Rio again, I will try a different hotel in Copacabana along Avenida Atlantica or pay a little more for a room at Orla with a sea view.

1. excellent location to the beach and restaurants 2. staff is very friendly and helpful 3. room is clean 4. room is very small

I had stayed at this hotel several times between 2001 and 2007. It was never luxurious, but you couldn't beat the location, and it was a reasonable value. My experience this time was distinctly unpleasant. I was never greeted by any hotel staff, except the cleaning ladies, who were top notch. Reception staff started out by refusing to give me the room I had paid for, [...]. After arguing for about 15 minutes with the front desk robot in attendance, he finally gave me a slightly larger room with a lumpy bed facing the street. By the time this pleasant exchange was concluded, there were no bellboys anywhere in sight to help with my luggage. The noise level in the room was about the same as street level in Manhattan. The instruction card next to the bed said to dial 44 to program a wake-up call. There was never any answer at that number. When I called the front desk to complain, I was told to write a message for the management - no "sorry for the inconvenience, our mistake, we will notify management of the problem immediately." The hotel details claim that WIFI is free in guest rooms, but the only free service is throttled down to about dial-up speed. If you want the same WIFI service you normally get for free at 99% of hotels anymore, you have to pay extra. The breakfast buffet, which was marginally decent a few years ago, is now thoroughly mediocre. I came very close to asking them if I could go in the kitchen and teach their staff how to make scrambled eggs. Finally, when I checked out promptly at noon, even though my flight was not till 11pm that night, I asked to be allowed to use the WIFI in the business center so that I could have a productive afternoon. The response was: "sorry but we can't do that since your account is closed, but there is a cyber cafe about 3 blocks away." That's the response I would expect from a Brazilian government bureaucrat, not an alleged "hospitality industry professional." During my entire stay I was never politely greeted by anyone other than the cleaning staff. I was never thanked for staying there. I was never asked how my stay was. I never saw anyone smile. Needless to say, I will not be staying at this property again, and cannot in good conscience recommend it to anyone.

The location could not be better, the staff was incredibly nice and very eager to help, I highly recommend this hotel to anyone traveling to Rio! There was also a great sundeck with a wonderful view of Copcabana beach!

Check-in process was a but cumbersome[...] Once beyond that delay the desk clerks were cordial but not overly friendly. The room was clean and bed was comfortable. Hot water from the bathroom sink was a trickle compared to the cold water but got hot quickly and was sufficient for shaving and washing hands.The free breakfast was offered everyday but I passed over it based on the long waits to get seated. Simplier and speedier to go elsewhere. The breakfast must have been good because each day had the same wait and at various times I stopped by the resturant.Check-out was speedy with a simple thank you for staying with them. Overall not the kind of hotel I would recommend for the price but if your in search of a basic small room and comfortable bed then worth consideration.

The hotel is in a good location if you want to walk to Impanema (sp?) and is at the end of Copacabana. The staff is very nice and housekeeping is honest. The metro is about four or five blocks away, which you're really better off just paying the $5-7 dollars to take a cab to your destination as its easier and faster. You're only saving two or three dollars by taking the metro. The metro is clean and easy to use. The hotel staff was very friendly and knowledgeable. The entry/lobby was very 'european' and modern. The hotel room left a lot to be desired, but was clean and neat. The beds could be nicer, but served their purpose. My room had some problems, the Wi-fi kept going out and the last day the air conditioner developed a buzz rattle. Seeing that it was the last day, wasn't worth bothering with and they did offer to switch my rooms because of the Wi-fi, but they got it fixed before I did so. So, a few things could have been better, and the staff were willing to change my rooms, so I can't really complaining because of my laziness. The breakfast was good with an nice assortment of food, with hot bacon and eggs. Although no potatoes. If you want a nicer hotel, the Sofitel is next door, but if you're just spending time at the beach and sightseeing, this hotel is very good to just drop your bags and a place to put your head, with a good price. If this hotel were more centrally located on Copacabna, I'd stay there again, but its on the 'tip' of the beach, so will probably try something different next time.

good hotel, very good staff. Expected little more in size of rooms and quality of rec area, very small pool-should be a hot tub and 1970s work out equipment. Other than that, rooms are clean, great for tourist neice view from roof top.

I was most disappointed with hotel staff-one night my guest was told he was not allowed to my room without paying an additional charge, nearly the nightly rate.Manager lied, documenting that I was trying to have 3 persons in my room! Outrageous! [...]. Manager never apologized, just left some freebie coupons under my door the next night.Upon checkout,a number of erroneous charges had to be removed from bill. Even charged for breakfast one morning, supposed to be included, and the response was "but you signed for it". Too much!