JW Marriott Hotel Rio de Janeiro5.0 out of 5.0
Recent guest reviews
We stayed here for 5 nights earlier this month.The staff here are superb. We are Marriott Platinum members and we were upgraded to a great room overlooking Copacabana beach. The executive lounge was excellent and we had the choice of breakfast in there or in the main restaurant. The food & service in there again excellent with special thanks to Vagner and Arthur who looked after us very well. Great hotel and great location for anyone visiting Rio.
The hotel is good and in a great location. The service is outstanding, particularly Youseff at the bar ... he is very good, friendly and knows the city very well. Highly recommend folks visiting to ask for him
The hotel is too noisy, if your room faces the inside of the hotel, you hear everything from the lobby. Terrible service, starting from the reception and the bar/restaurant. Extra expensive and low quality.
I had the pleasure of a terrific stay at the J.W. Marriott on the Copacabana. Room service was excellent, breakfast selections were outstanding and with a lovely view of the ocean, and the room was modern, well-appointed, and cozy (bonus points for a really good hairdryer!). I took advantage of the spa for a massage, and it was the perfect end to a busy trip. I would recommend the hotel for business or pleasure stays!
JW Marriott is in the center of Copacabana beach. Check in staff were friendly and attentive, we were shown both ocean view on a higher floor and a suite on the lower floor overlooking the lobby to choose from, we choose the suite for the space. Very spacious with a huge full bath and 1/2 bath which was very convenient, separate sitting area with TV. Another TV in bedroom too. Clean room with comfy bed. Executive lounge on 9th floor was great, overlooking the beach/promenade. Breakfast on 2nd floor was good, lots to choose from. Concierge was awesome, they helped us check in for our flight while we were on a tour. Overall, I would highly recommend this Marriott for friendly excellent service all around, great location- you can walk all along the promenade to restaurants, beach etc....
In town for business and staying here for a number of nights. This JW Marriott is a very nice hotel and I have been going back and forth on whether or not it is deserving of 5 stars. There are several characteristics that are deserving of a 5 star rating, but there are a few things I have seen or experienced that could use improvement. For me, there is one aspect about the hotel that is undoubtedly deserving of 5 stars, the restaurant service. Specifically, the services provided by Vagner and his assistant, Arthur. When I ponder about the services I have experienced over the years staying at some of the nicest hotels and dining at some of the most recognized restaurants, I firmly believe that Vagner and Arthur would be amongst the greatest. After dining with them a few times, it is apparent that service is their passion and they have worked meticulously on their craft. They welcome you by name; remember your drink orders from previous visits and have those drinks waiting at your table; retrieve your made-to-order food so you can peruse the other foods or wait comfortably at your table; refill your drinks when you leave the table so you have fresh juices/drinks when you return; have the biggest smiles and kindest hearts; and explain with great detail the items you are unfamiliar with so that you can make informed decisions. Vagner and Arthur have created an experience that allow you to escape the reality around you and feel like a King even for just a moment in time. It is the services, kindness, and professionalism of Vagner and Arthur that have tipped the needle, for me, to a 5 star experience. When I think about where to stay on my next trip to Rio, it will be Vagner that I most remember from this trip.
If you are thinking of staying at Copacabana then the JW Marriott is the place. The rooms are spacious,the location is in the centre of the prmanade. If you are there on a Saturday, then consider watching the Samba show. You can choose of you want the show with or without dinner
Upscale hotel at the heart of the famous Copacabana Beach. Warm and professional staff treats you very well and helps to make your stay pleasant. Great breakfast is served at the restaurant on the 2nd floor. The executive lounge on the 9th floor overlooks the beach and features beer and wines among other warm food and deserts in the evenings. Treated very well here and look forward to returning.
This is one of the best hotels I stay in my life. The staff is the best specially Arthur and Vagner they took care of me every time I when to eat breakfast 👌🏻. Also Juliana Fonseca was very helpful with everything. Overall the hotel is great the staff is one of the best I seen and I will come back for sure.
Hotel personell were very helpfull and happy to take care of you. The Bartenders Alberto and Yousef were extremely friendly and helpful they both gave us excellent restaurants, and directions to various places we wanted to go. The hotel should be proud to have such great employees. As a business traveler our needs are different than tourist and its great to have a place were they can provide information along with satisfying our particular needs.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 2208 reviews