4/10 Poor
Jolie
Traveled with family
Oct 21, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival to our room (around 4:30) our smoke detector was beeping. We walked down to the desk and let the person know, he stated that it was probably the battery and he would be right there.
We returned to the room to unpack and my daughter used the bathroom, when she washed her hands the sink stopper was down and it was not connected so the sink would not drain.
We unpacked and were in the room about 45 minutes and no one from the desk came to fix the smoke detector.
We were going to Kings Dominion for Halloween Haunt so we got ready and as we were leaving there was another lady at the desk, we told her about the smoke detector and the sink, she said she would take care of it.
We proceeded over to the park until about 11:30, I was hoping all would be fixed when were arrived back, and it was, thankfully!
We went to bed, however the air conditioner was extremely loud and the walls were very thin, I could hear the room next to us in the morning as their alarm went off as well as every conversation in the hall as if they were standing next to me in the room.
At breakfast in the morning, which was very slim. My daughter got a yogurt and a bagel. There was no packages of cream cheese and the jelly/PB was is big bottles from the grocery store. That is completely unsanitary, you have no idea what was done to do it prior to your use. Walking back to our room since there was no room in the breakfast area to sit, a bug flew out of the bagel.
Also no fridge in room.
Jolie
Stayed 1 night in Oct 2025
