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Hotel Astor

3.0 star property
Hotel in Retalhuleu with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Astor

Front of property
Front of property
Property grounds
Standard Single Room | Desk, rollaway beds, bed sheets
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Breakfast included

Explore the area

Map
5ta. Calle 4-60 Zona 1, Retalhuleu
  • San Antonio de Padua Church
    ‪2 min walk‬
  • Xetulul Theme Park
    ‪16 min drive‬
  • Xocomil Waterpark
    ‪16 min drive‬
  • Retalhuleu (RER)
    ‪3 min drive‬

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Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, rollaway beds, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Desk, rollaway beds, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, rollaway beds, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, rollaway beds, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

About the neighborhood

Retalhuleu

Hotel Astor places you next to San Antonio de Padua Church and Museum of Archeology and Ethnology. This 20-room, 3-star hotel has free breakfast, an outdoor pool, and free self parking.

What's nearby

  • San Antonio de Padua Church - 2 min walk - 0.1 miles
  • Dino Park - 12 min drive - 5.6 miles
  • Xetulul Theme Park - 16 min drive - 7.6 miles
  • Xocomil Waterpark - 16 min drive - 8.1 miles
  • Parque de Aventura Xejuyup - 17 min drive - 7.6 miles

Getting around

  • Retalhuleu (RER) - 4 min drive

Restaurants

  • ‪Papa John’s - ‬14 min walk
  • ‪Carnitas Rosy Retalhuleu - ‬10 min walk
  • ‪Burguer King Retalhuleu - ‬6 min drive
  • ‪Tacobell La Trinidad - ‬12 min walk
  • ‪Café Barista - ‬12 min walk

About this property

Hotel Astor

Hotel in Retalhuleu with free breakfast and a 24-hour front desk
Guests of Hotel Astor enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for USD 10 per person roundtrip. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include a banquet hall and a garden.
Guests can expect to find 24-inch flat-screen TVs with cable channels. Ceiling fans, desks, and free toiletries are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Bodegones

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids, 10 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Frequently asked questions

Is a free cancellation option available at Hotel Astor?

Hotel Astor offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Astor?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Astor on Jun 10, 2025 start from $75.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Astor?

This hotel is located in Retalhuleu, just steps from San Antonio de Padua Church and Museum of Archeology and Ethnology, and within a short walk of Museo de Arqueología y Etnología. You'll also find Dino Park and Parque de Aventura Xejuyup nearby.

Is there parking available at Hotel Astor?

Yes, self parking is offered for free at the hotel.

Does Hotel Astor feature a casino?

No, Hotel Astor doesn't have a casino.

Will I find an indoor pool at Hotel Astor?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Astor?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Astor?

No, this hotel doesn't have a spa tub.

Does Hotel Astor have a restaurant with a breakfast menu?

Yes, Hotel Astor serves free full breakfasts at Los Bodegones each morning.

Will Hotel Astor allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Astor.

Are there connecting rooms at Hotel Astor?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Astor?

The closest major airport to Hotel Astor is Retalhuleu (RER), which is 1.5 mi away (4 minutes by car). Another top airport is Quetzaltenango (AAZ-Los Altos), which is around 25.2 mi away.

Are there rooms with balconies that I can book at Hotel Astor?

No, you won't find guestrooms with balconies at Hotel Astor.

Hotel Astor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerem Susana

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

eduardo, Calhoun

Liked: Amenities
Buena atención
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019

8/10 Good

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities

Business trip Hotel

Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel to stay

Very nice hotel, I would def stay here if I come back again.
Stayed 5 nights in Oct 2017

8/10 Good

TETZE, MARYLAND U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Stayed 1 night in Aug 2017

2/10 Terrible

Mehdi, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

On the verge of scam.

So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Stayed 2 nights in Aug 2017

2/10 Terrible

Justiniano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Traveled with family and small children
Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice please the bar was amazing good service !!!
Stayed 3 nights in Jun 2023

8/10 Good

Jorge

Stayed 1 night in Jun 2023

2/10 Terrible

Wison

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Stayed 1 night in Dec 2021

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Itzam Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio y muy agradable.

Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.