Best Western London Ilford Hotel

4.0 star property
Suburban hotel in Ilford with a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western London Ilford Hotel

Exterior
Reception
Bar (on property)
Standard Room, 1 Twin Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
3-5 Argyle Road, Ilford, England, IG1 3BH
  • ExCeL Exhibition Centre
    ‪9 min drive‬
  • Westfield Stratford City
    ‪11 min drive‬
  • O2 Arena
    ‪13 min drive‬
  • London (LCY-London City)
    ‪10 min drive‬

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Room options

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 2 Double Beds, Non Smoking

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Twin Beds, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Ilford

Located in Valentines, Best Western London Ilford Hotel is within a 10-minute drive of popular attractions such as ExCeL Exhibition Centre and Thames River. This 65-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and a 24-hour front desk.

What's nearby

  • Queen Elizabeth Olympic Park - 8 min drive - 5.4 miles
  • ExCeL Exhibition Centre - 9 min drive - 5.4 miles
  • Westfield Stratford City - 11 min drive - 6.4 miles
  • London Stadium - 12 min drive - 6.6 miles
  • O2 Arena - 13 min drive - 7.8 miles

Getting around

  • Ilford Station - 3 min walk
  • Gants Hill Underground Station - 3 min drive
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Roosters Piri Piri - ‬2 min walk
  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪Jono's Free House - ‬3 min walk
  • ‪Wazir - ‬3 min walk

About this property

Best Western London Ilford Hotel

Suburban hotel in Ilford with a 24-hour front desk
At Best Western London Ilford Hotel, guests have access to free WiFi in public areas, meeting rooms, and express check-in. You'll find limited parking. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a garden.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers and phones.

Languages

English, French, Lithuanian, Moldovan, Portuguese, Romanian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 5 for adults and GBP 5 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Hotel Ilford
Best Western Ilford
Ilford Best Western
Best Western London Ilford
Best Western Ilford Hotel Ilford
Best Western Ilford Hotel
Best Western London Ilford Hotel Essex
London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel
Best Western London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel Ilford

Frequently asked questions

What's there to see near Best Western London Ilford Hotel?

This hotel is situated in Valentines, close to ExCeL Exhibition Centre, O2 Arena, and Westfield Stratford City. You'll also find Thames River and Queen Elizabeth Olympic Park within a short drive.

Will I be able to park at Best Western London Ilford Hotel?

Yes, there is accessible parking available.

Does Best Western London Ilford Hotel include a casino?

No, Best Western London Ilford Hotel doesn't have a casino.

Will I find an indoor pool at Best Western London Ilford Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western London Ilford Hotel?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a garden and a 24-hour front desk.

Are there hot tubs at Best Western London Ilford Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western London Ilford Hotel have a restaurant with a breakfast menu?

Best Western London Ilford Hotel offers an English breakfast on weekday mornings for a surcharge though there is no restaurant.

Will Best Western London Ilford Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western London Ilford Hotel though service animals are welcome.

Are there connecting rooms at Best Western London Ilford Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western London Ilford Hotel?

The closest major airport to Best Western London Ilford Hotel is London City Airport (LCY), which is 6 mi away (19 minutes by car). Another top airport is Stansted Airport (STN), which is located 28.7 mi away (36-minute drive).

Are there rooms with balconies that I can book at Best Western London Ilford Hotel?

No, at Best Western London Ilford Hotel, there aren't any guestrooms that list a balcony.

Best Western London Ilford Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 200 out of 913 reviews
Rating 8 - Good. 342 out of 913 reviews
Rating 6 - Okay. 183 out of 913 reviews
Rating 4 - Poor. 109 out of 913 reviews
Rating 2 - Terrible. 79 out of 913 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were brilliant. Very happy and helpful. Thank you
Stayed 1 night in Jul 2023

2/10 Terrible

Peter

Stayed 7 nights in Apr 2023

2/10 Terrible

Diane

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel
Stayed 3 nights in Apr 2023

2/10 Terrible

Nisha

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back

8/10 Good

elfrida

Liked: Staff & service
I had an issue with the room and the manager was very kind and polite. The staff are polite
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality for price

Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.
Stayed 2 nights in Nov 2022

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quality for money

Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.
Stayed 2 nights in Nov 2022

4/10 Poor

Peter

Stayed 1 night in Oct 2022

10/10 Excellent

k

Stayed 1 night in Oct 2022

8/10 Good

Christine

Stayed 1 night in Oct 2022

10/10 Excellent

Petr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, all basics included, but wifi signal could be more stable
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

BARON-VAHL

Disliked: Cleanliness

Showering with beetles

I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Room comfort
Stayed 3 nights in Sep 2022

2/10 Terrible

Farzana, London

Stayed 1 night in Sep 2022

6/10 Okay

S J

Stayed 1 night in Sep 2022

6/10 Okay

Stephen

Stayed 1 night in Sep 2022

4/10 Poor

Nic

Disliked: Cleanliness, staff & service, room comfort

If this is Best would hate to stay at the worst!

Incredibly rude staff. 4 payments taken for 2 nights. Ignored by staff at breakfast - not sure they understood us or other guests. All hot food cold including bacon which was fried thin deli ham! Smallest room I have ever stayed in. Parking used by staff, no room for residents. Decor needs more than a refresh. Not what expected from Best Western.
Stayed 2 nights in Sep 2022

2/10 Terrible

Wilf

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Checked in, reception area dirty, my room was in seperate building across the road. When i found my room (At basement level) there was barely any natyral daylight, it was terribly dates, and my neighbours were smoking weed with their door open. I reported this to the hotel and told them.i wakted to check out, i had checked in 5 minutes earlier. They offered me another room but i dodnt feel.comfortable staying. The room wasnt used at all. They refused a refund! Stating as i had checked in they dodnt have to refund me. Shambolic, horrible area, dirty. Do not stay!!!
Stayed 1 night in Jul 2022

6/10 Okay

Ehsanul

Stayed 5 nights in Aug 2022

2/10 Terrible

malachi

Traveled with family
Disliked: Staff & service, room comfort

Total Rubbish

I am totally disappointed with the service given in this place. Its the worst I have ever received. Paid over £110 arrived at 9pm for 1 night stay and was told if I don't pay a deposit I can't stay. Room was so small they told me that's all the have. I challenged it and said thats not what I paid for. The change it to another and I just got fed up can't be asked . Next day can u do my refund. It will come in 3 days. Till now my refund is not back. Its pending on my credit card as they won't claim it nor refund it. Its a total shamble never again. I want a refund back and my deposit back
Stayed 1 night in Jul 2022

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2022

8/10 Good

Jeanette

Stayed 1 night in Jul 2022

2/10 Terrible

JILLUR RAHMAN, DHAKA

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Not value for money even!
Stayed 2 nights in Jul 2022

2/10 Terrible

Ijaz

Traveled with family
Disliked: Staff & service, property conditions & facilities
I booked standard doubleroom on expedia but i was given a small double room and after complaining i was told that i booked small room and i even showed them my booking details but lady at reception called ‘Anna’ just shrugged her shoulders, they gave us bit better room after complaining but it was very hot day and room was boiling and I requested a fan and i was told that they do have fans available and they will send it to our room after few hours of waiting and sitting in hot room i went to reception just tofind out that they don’t have any fans left, i had to go out to buy 1 for myself, awful customer service and not helpful staff
Stayed 2 nights in Jul 2022