Econo Lodge Airport2.0 out of 5.0
Recent guest reviews
The girl at the desk was nice and pleasant however that was the extent of the good comments. Hall smelled bad, room was dirty, bed was saggy, towels old and the t.v. was ancient. Our window was broken (not the glass) but the frame, I could not get it open or lock it and we were on the ground floor. Our view was the fenced in garbage dumpster right outside the window. I was a little nervous to eat breakfast there, just had a coffee and piece of toast.
The place is just disgusting. If I had an option to leave 0 stars, I would. Dirty is an understatement. There were 3 of us staying at the hotel, including my young daughter and an elderly mother. There was one dirty towel in the room. I had to fight to get more towels. Eventually, the guy threw another dirty towel in my face. I ended up using paper towels that I had in my car. There was no linens on the bed. When I asked for linens, the guy brought 1 dirty stained sheet. We had 2 beds!!!! The blankets were burned through with holes in them and no sheets to cover them. I am surprised the place is still in business. We ran the next morning, didn't even bother checking out their free breakfast.
First off, motel is now an EconoLodge, but still same chain. When I arrived, I was told that the hotel was pet friendly for DOGS only, evidenced by the dog draped over at various times, all over every piece of furniture. I had a cat with me. I wasn't told this until after I had paid cash for the entre stay. When I asked for my money back so I could find somewhere else to stay, all of a sudden the cat was OK "for this time". Due to mobility issues, I cannot navigate stairs, and ask for a first-floor or handicap accessible room. I was told that my room was on the second floor, with no elevator. I was also told that the motel had NO ADA compliant rooms. After (again) asking for y money back, A first-floor room suddenly became available. The room was filthy. Carpet was stained, and smelled old and musty. There were no towels in the room. The ice bucket had only the inner liner, and the lid had dried food on it, as if someone used it for a plate or to cook something in the microwave. When I asked for towels for the room, I was told that there were towels in the room. Ten I was told that someone had to check the room to make sure I wasn't lying. When the staff came and confirmed that the room had no towels, I FINALLY got towels for the room. During my stay, there was no housekeeping. Someone had come into the room, and turned off the air conditioning unit. The bed was not even freshened. I cannot comment on the breakfast, as it was packed up by 9:00 AM There is no way I would stay there again.
Came in late with two small children, the man couldn't get his computer working. There was a dog laying on the couch in the lobby. Finally, after 20 min. I just paid cash...$72. The 1st room the heat didn't work, the cowling on the heater was broken. The 2nd room the carpet was dirty, the lock on the door (chain) was broken...I hope the sheet were clean but I wouldn't have bet on it. The guy acted like I was a major inconvenience even though I didn't say anything. If I didn't have my grand kids with me I would have left. The carpet throughout was dirty. The breakfast in the morning was terrible. QUALITY INN? seriously, this can't be allowed to be a chain hotel. I should get my money back!
I found this to be a very accommodating hotel. All of the desk people where attentive to me needs be it a simple good morning, good afternoon or good evening. Room was a gem for the price and very comfortable. It still holds the environment from years ago when this complex was considered elite. True, it can use some modernization but all in all, I would not hesitate to stay here again should I need to be in the area. Hats off to AJ and the efforts he is making. The only negative would be some upgraded TV's.
I'm not a picky person but this was just 'bad'... The only nice thing is the front desk lady was very kind. The smell of cigarette was so strong in the hallway. The sheets on the bed weren't clean and this place should not be in business. I am a choice privilege member and I am ashamed to have used my hard earned points for this dump. They were replacing the roof and I still can't figure out why. I still smell like cigarette and I don't smoke. Sad place to stay.
This is by far the worst place we ever stayed. We checked in and when we opened the door and the smell was terrible. We noticed the carpet outside the bathroom was wet. When we opened the bathroom door we found the tub filled with water. There was a bar of soap in the toilet. We asked for a different room and they told me none was available or should I say none were cleaned. The girl down the hall was somehow associated with the hotel because she found us another room that smelled the same, so we thought it was no use. There was an empty receptacle box on the ceiling where the smoke detector was suppose to be. We spent the night, because we were only staying there because of a night out and only a few hours spent in the room. The girl down the hall gave us a candle to try to make the room smell better. While we were gone we left the heat on high and the window open to air it out. We booked through Choice Hotels, so we did not even deal with the hotel owners. We filed a complaint with Choice Privileges and they gave us enough point to get another room another time. Sent Choice Hotels of pics of the missing smoke detectors. Choice hotels would not tell me what they found out with the hotel since I did not deal directly with the hotel. You would think if it is in their chain, they would do something about this place! A little advice: Sleep in their parking lot and use the bathroom at the local convenience store you will be better off
Choice usually has marginally acceptable properties, but the price is right. This hotel however is on my bottom 10 list. Same issues as others... Moldy shower curtain, gross outlets, years of dust layered on the bathroom vent, unpainted dry wall repairs above the shower (which will also mold very soon). Maybe they are remodeling? It seemed like the workman doing it were staying there also - it was very loud until late at night and the breakfast scene was a bunch of tattooed guys who seemed to think blasting gangster rap on their iphone speaker was something everyone enjoys at a meal. It is also very difficult to find and is attached to several abandoned restaurant and conference looking type spaces. Don't go here.
Filth Mold on shower curtain. Dust/mold growing on the shower exhaust vent. Took pictures sent to general manager. No response. Called quality inn corp. no response. Front desk person Tam was very unfriendly. Would not accept Our triple A card.
This is a tough one because I truly the to write a bad review. But in this case, I can't see where the staff or management are even trying a little to improve the property or provide a reasonable guest experience. About the most I can say for our room (2nd floor smoking...yuk) was that walls may have been pained in the last couple of years. Everything else was a disaster. Cigarette burns in the covers. Stained mattresses Burnt out sockets. Missing light bulbs. Spiders in the window. Carpet that was just gross. Mold in the shower. Stains all over the guest amenities list. Crap laying around everywhere outside. Junk air conditioners stacked under stairwells (one with a mouse nest still in it...). Sandpaper towels. Headboard attached directly to the wall. Just take a look at the pics I have uploaded to ensure that I am not exaggerating. We saw the room of two other couples and they were not nearly as bad, but certainly not up to a standard hotel room quality. The little bald guy (Anthony) on "Hotel Impossible" would go nuts here. The room was quiet and it is close to the Reading Airport - not that anyone ever flys out of there. There is a Holiday Inn Express about a mile up the road which must be killing this facility on occupancy.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Econo Lodge Airport places you within a few miles (5 km) of Berkshire Mall and FirstEnergy Stadium. This 43-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also near VF Outlet Center and Greater Reading Expo Center.
Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
The 43 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.
Guests of Econo Lodge Airport enjoy free WiFi in public areas, coffee in a common area, and free newspapers. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include laundry facilities and a TV in a common area.
Reviews from Trip Advisor
12.0% of guests recommend this hotelTotal of 39 reviews