Pacific Resort Rarotonga4.0 out of 5.0
Recent guest reviews
We stayed in a Premium Beach front suite which was ideal for our needs though very expensive. Bathroom, particularly shower, needed updating - the latter in particular was very shabby. Very comfortable bed, lovely balcony overlooking the lagoon. Resort was full, so unable to take a cheaper option. The staff were very friendly and helpful. Easy walking distance to shop ,pharmacy, evening market (food) cafes. Easy to catch Bus outside resort - regular service.
You won't find luxury, but you will find character and sheer beauty. Located in a rain forest setting, the rooms are spaced out with the exception of the beach front studios, which are a bit crowded. But whichever room you select it is quiet and tranquil. The sounds heard most are the waves crashing onto the beech. No fighting for a spot on the soft sandy beech. Plenty for all and with privacy. The resort is probably 4 star by western standards. Very clean with efficient and friendly staff. Only negative is the power sockets for charging phones and cameras. Half of them don't work and the other half are doggy. Perhaps because we were in room 13. Most of the beech front rooms are two story. Go for one of the ground floor so you can walk straight into the sea. Room 14 looks the best. If money is no object, then villa 100 by the beech is probably the best of all. Local agent not good at passing room requests to hotel. Check with resort after booking made to ensure you have got the room you want. The food after a while is limiting and you will want to eat elsewhere. The evening food market 5 minute walk is open 4 times every week. Is excellent and inexpensive. Try the culture dance show next door which is good but a bit over priced. Then there is the lagoon cruise for snorkelling and lunch on a private island. The sea is amazing warm for water sport and swimming.
We had a six night stay at Pacific Resort in a beachfront villa. While the room and the amenities at this resort were to a very high standard, the outstanding service and friendliness of the staff set it apart from other resorts. All of the staff ( front desk, restaurant, beach hut and even cleaning ) seemed genuine in their approach to helping and serving guests. This made it such a pleasant stay in stunning surroundings on the lagoon.
We arrived at the Int'l Airport about 6 AM on a a half full Air New Zealand Boeing 777-200 with upgrade to a Business class. The new business class interior allowed individual fully reclined beds at each seat. A courteous crew of flight attendants were very professional and competent. Excellent food provided an exclamation point. The fish I had for a main course (photo) was very tasty with a large portion and garnished by a puree of Rutebega. Since I am somewhat disabled, using a walker, the deplane was via the right side door through a galley and onto the lift used to replenish supplies. A quick trip through immigration and customs led us to our limo I had paid extra for, thus avoiding a long, hot, humid wait for the conventional pickup by shuttle bus. I was happy to pay the upgrades and felt that we got good value. At immigration, you must produce proof of a lodging reservation and a return ticket. Don’t bury the documents where you cannot find them! Our limo (50 bucks NZ each, extra, pre-arranged through the Resort) driver was a tour guide for the trip half way around the island. I never saw so many cemetery plots anywhere else. It is permitted if not expected that each Roratanga family bury their own somewhere on their own property. Even in the carport, we were told. Upon arrival, we were escorted to our room over incredibly difficult rocky paths and a driveway. I might have paid an unplanned extra night for the early check in, but if so, it is a bit of money well spent. I could not imagine waiting around in the reception area for the 2:00 PM regular check in time. My agile wife thought that the walk in was beautiful. Using my walker I found it nearly impossible. Any disabled person should be prepared. If you have a four-wheel walker, you will be fine. Forget the two-wheeler with two sliders. It works in the nicely tiled room but that’s it. After settling in and freshening up, we went to the Sandals Bar with inside and outside seating. We had a nice Caesar salad with chicken for lunch under a canopy on the sand in front of the bar. Delicious but very slow service. Two hours to eat lunch. A great local beer. A pale ale Matutu Kiva. Very smooth with beautiful color. (No added crap, they say). A staff member, Aii, saw my struggle with walker on the rocky path to the bar and obtained a battery powered “Mobility Cart” for me to use. A semi dangerous three-wheeler but what wonderful, caring service. After mastering the controls and suicidal link of speed, direction and center of gravity, I was able to slowly navigate around the beautiful tropical grounds. This unexpected, caring offering, at no charge, made my stay very enjoyable. I would have been isolated without the scooter.For our expeditions I would scooter from our waterfront studio to the reception area where they would store and perform battery charging for my new found steed. Heading for dinner Sunday night, we were in mixed light and heavy rain showers actually very enjoyable to watch from our beachfront deck with big sheltering overhang. I drove the scooter into the Sandals Bar foyer and we ordered inside from the everyday menu. Fish of the day was yellowfin tuna. We each order it at $27. Jean requested medium and I asked for medium rare. A very large piece of beautiful fish cooked to perfection. The surprise was the excellent small side salad. Small cubes of watermelon made it special in an oil and vinegar dressing. Very nice! I scootered back to our room in the dark but did not fall off. This resort is in real need of meaningful path lighting! First morning there, we showered and dressed. The bathroom is spacious with dual sink and a walk in shower stall. All looked very nice but proved to be dangerously slippery. No anti-slip mat in the shower and only a very small cloth mat for the floor. Only two very nice towels but no options for safe footing. The resort needs to look into this and make rudimentary improvements at the very least. We had a nice buffet breakfast in the Sandals Restaurant, price included in room rate. A nice assortment of fruit and pastries with extremely potent coffee in a coffee press. Do it yourself. Surroundings were beautiful tropical plants, a small creek running through the property with a balcony seating. All teak furniture and spacious and comfortable. The tables were bussed quickly as we worked our way through the buffet selection. We would have preferred ready made coffee with much less dark roast strength, but it got us going. Jean trekked over to the swimming pool area where we are allowed to refill water containers with filtered aqua. The reception had advised us not to drink the tap water. If you buy pre-bottled filtered water is is quite expensive. This is a great resort. Outstanding lagoon front room on the sand with a nice deck. Absolutely the most caring and friendly staff we have ever encountered. Beautiful room. However, bathroom is dangerously slippery. So, bring your own bathmat - would easily layer into the suitcase. If you walk (or scooter) at night within the property, bring a flashlight. Simple solar pathway lighting like from Home Depot would be a great addition. WiFi charges is outrageous, but apparently is also the same elsewhere on the island. AT&T overseas billing help is hopeless for texting or voice. They don't know where the Cook islands are. Lagoon access was wonderful. Lots of family with little kids were having a great time. Kayaking and paddle boarding for everyone. Bring shoes for the water - sharp coral and rocks can hurt your feet. Muri Lagoon is beautiful with nice warm water. We would stay there again in spite of the minor shortcomings. It isn't cheap, but fr an old couple, we had all we needed for a great holiday. A family destination for sure.
My family of four stayed at Pacific Resort in March/April 2017 and loved it. The facilities were great, we had a Premium Family Room (near-ish to the pool) and it was very nice indeed. We liked the facilities, the pool was great - we particularly liked the poolside drinks service. Not sure why they don't do poolside food service tho! The food and drinks were good quality and reasonable value for money - not too inflated, given it's a resort. We had a nice couple of meals in the restaurant, nice ambience and lovely food. Bianca and the staff were a delight. In fact, all the staff we encountered were great. I recommend Vili's Burgers - huge and great value for money - and the Muri Night Market.
Just back from a 10 night stay in the best resort on the best beach in Rarotonga. Pacific Resort has wonderful staff who are so helpful, They can organize everything from babysitting to hair braiding not forgetting service with a smile always.Sandals restaurant food was excellent even for fussy eaters (children) Bianca and her team made sure everything was perfect and if you think sitting in a restaurant on the sand with a wonderful view is for you, then try this resort. The rooms are clean and well appointed with the best beds and pillows ever. I would love to find those over sized pillows at home. Complementary breakfast was of a very good standard with lovely fresh fruit cereals etc not forgetting the freshly made muffins and banana bread we had each day. kayaks snorkeling gear and other equipment were there for your use.I think the only thing that you had to pay for were the stand up paddle boards. There are two laundry s with driers which are free along with free soap powder. The pool has been refurbed and is at the back of the resort in a plant filled oasis. Again sun loungers as on the beach, and although no swim up bar there is a phone available for a quick call to the restaurant or bar. The gardens in the resort are a stand out and for any gardening buffs the staff are keen to tell you about the plants. The night food markets are just a short stroll from the main gate and great for a cheap meal,.and there is also a shop just across the road selling every thing from chocolate to bug spray for me the Pacific Resort is in the best position on the island with everything you need handy, even the bus stop out side the entrance which goes each 1/2 hour. Even though we were there in school holidays we didn't feel over run with children this I think is because of the layout and privacy planting. Its . good for family or just couples. For us it was a third return visit and it just keeps getting better.
The Pacific is ideally located right on Muri beach and has all the 'resort' amenities you could hope for. The staff are all lovely, smiling and helpful at any hour of the day or night, and the rooms (we stayed in beachfront room 212 and it was amazing) have all the mod cons (and free movies)! Brekky in the morning is standard with lovely fresh fruit and changing muffin flavours, and you can order hot options for an additional cost (my poached eggs was spot on). Bianca and her team at the restaurant do everything they can to ensure you have a great meal for lunch and dinner - I advise taking advantage of the happy hours. Our best meal was at Sandals - yes even better than Tamarind House! In terms of reviewing things other people may not, the resort has two laundries that are free to use, including the dryers, and they provide free washing powder at reception. Kayaks and all other snorkelling gear, including reef shoes, is free, with SUP only $10 per hour from memory. There was always gear ready to use whenever we wanted it. If you're after a swim up pool bar or a beachfront pool, the Pacific isn't for you. The pool is more a relaxing space that is fantastic to chill in when it's a bit windier at the beach. Other foodie recommendations? Personally I think you'll have a hard time finding a decent coffee on the entire island. Nautilus does a cracking espresso martini, which makes me think it's the long life milk that made my morning latte a bit unpalatable. Couples or families, this place makes relaxing easy and you don't need to travel far to get the very best of everything. It's 10/10 in my opinion.
I cannot rate this place enough. Everything from the staff and service, to the rooms, the restaurant and the kids club. We LOVED it! We were in a family room at the back end of the resort (furthest from the beach) and near the pool. It was spacious, clean, classy, and well thought out. The service in the rooms was amazing and they are immaculate. The pool is great and the kids loved it - it was a little deep but we put a life jacket on our 5 year old and she was happy floating around. The barefoot bar is great and the staff are lovely. The menu does need a little more variety - particularly the kids menu as there are only a few choices. There could also be more healthier options for kids. The menu is also a little expensive, but we expected this on an isolated island. The beach is amazing and kayaking over to the island is a must! We snorkelled, drank cocktails, went to the night market and ate burgers in Muri. Pacific resort is well situated and the bus is local and tours the island every hour. We were surprised by the number of young children and babies at the resort - it's really family friendly without being too noisy with lots of kids running around. This is because the place is so well thought out in terms of layout. Kids club staff were great and our kids loved it. They are flexible and adapt what they are doing based on the kids they have. Our kids cried when they had to leave because of the lovely friends they made whilst we were there. We created heaps of amazing family memories and will be back to this place. Highly recommended!
We stayed at Pacific Resort Rarotonga for 9 nights in April 2017. We were impressed by the level of service we recieved. The reception staff, restaurant staff and beach hut staff were all very helpful. The grounds and gardens were well kept. The breakfast buffet had a good selection of fresh food to choose from. The rooms was well presented and house keeping did a great job at keeping the room clean throughout our stay. Our wedding went smoothly. Tutu (our wedding coordinator) was amazing. She made sure our day went smoothly without any stress. We would highly recommend Pacific Resort for your wedding or holiday!
Great place to stay staff helpful and friendly as are all cook islanders, beach has the best lagoon on the island, try the food markets for good local cuisine, if you get the chance take the day trip to Aitutaki, its absolutely beautiful. will definitely return.
Pacific Resort Rarotonga places you next to Te Vara Nui Village and within 2 miles (3 km) of Tikioki Marine Sanctuary. This 64-room, 4-star hotel has a private beach, a full-service spa, and free breakfast. On the waterfront, the hotel is also a short drive from Beachcomber Pearl Market and Para O Tane Palace.
Free continental breakfast is served each morning from 7:30 AM to 11 AM. This hotel is home to a restaurant and a bar/lounge.
The 64 air-conditioned accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Guests can expect WiFi and 32-inch LCD TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Microwaves, refrigerators, and minibars are also standard.
Guests of Pacific Resort Rarotonga have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available on request) for NZD 40 per person roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include WiFi in public areas, a free kid's club, and a computer station.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 1077 reviews