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Grand Hotel Serre

4.0 star property
Hotel in Rapolano Terme with free breakfast and a 24-hour business center

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Photo gallery for Grand Hotel Serre

Restaurant
Reception
Exterior
Business center
1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Pet friendly

Explore the area

Map
Via Serraia 222, Rapolano Terme, SI, 53040
  • Terme Antica Querciolaia
    ‪3 min drive‬
  • San Giovanni Terme Rapolano
    ‪6 min drive‬
  • Crete Senesi
    ‪11 min drive‬

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Room options

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Serre di Rapolano

Located within a mile (2 km) of Museo dell'Antica Grancia e dell'Olio, Grand Hotel Serre is within 3 miles (5 km) of Pieve Romanica di San Vittore Church. This 4-star hotel has 23 guestrooms and offers free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Terme Antica Querciolaia - 3 min drive - 3.1 miles
  • San Giovanni Terme Rapolano - 6 min drive - 3.2 miles
  • Crete Senesi - 11 min drive - 5.0 miles
  • Valdichiana Outlet Village - 15 min drive - 14.6 miles
  • Monte Oliveto Maggiore Abbey - 22 min drive - 11.8 miles

Getting around

  • Sinalunga Rigomagno Station - 7 min drive

Restaurants

  • ‪Bar Tabacchi La Tranquilla - ‬9 min drive
  • ‪Trattoria Trento di Brogi Alberto - ‬5 min drive
  • ‪Torricelli dal 1963 Ristorante Bar Pizzeria - ‬5 min drive
  • ‪La rumba bar - ‬9 min drive
  • ‪I Pini osteria Braceria e Area Sosta camper - ‬6 min drive

About this property

Grand Hotel Serre

Hotel in Rapolano Terme with free breakfast and a 24-hour business center
Grand Hotel Serre offers free WiFi in public areas and a 24-hour business center. Free parking is included with your stay. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Guests can expect to find free WiFi and flat-screen TVs. Other standard amenities include minibars, hair dryers, and safes.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: EUR 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
  • Check-in: noon—-midnight
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Serre Hotel
Grand Hotel Serre Rapolano Terme
Grand Hotel Serre Hotel Rapolano Terme

Frequently asked questions

Are free cancellation options available at Grand Hotel Serre?

Grand Hotel Serre provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see close to Grand Hotel Serre?

This hotel is located in Rapolano Terme within a short 16-minute walk of Museo dell'Antica Grancia e dell'Olio. You'll also find Terme Antica Querciolaia and San Giovanni Terme Rapolano within a short drive.

Will I be able to park at Grand Hotel Serre?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Grand Hotel Serre have a casino on the premises?

No, Grand Hotel Serre doesn't have a casino.

Is there an indoor pool at Grand Hotel Serre?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Grand Hotel Serre?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does Grand Hotel Serre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Hotel Serre have a restaurant with a breakfast menu?

Yes, Grand Hotel Serre serves free buffet breakfast each morning from its restaurant.

Does Grand Hotel Serre allow pets to stay free of charge?

Yes, pets stay free at Grand Hotel Serre.

Are there connecting rooms at Grand Hotel Serre?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Grand Hotel Serre?

No, there aren't any guestrooms with balconies at Grand Hotel Serre.

Grand Hotel Serre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 51 reviews
Rating 8 - Good. 14 out of 51 reviews
Rating 6 - Okay. 12 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO friendly and hospitable. Lovely breakfast and recommend the restaurant, too!
Stayed 1 night in May 2022

8/10 Good

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Grand hotel Serre

Excellent for a quick visit Friendly staff great service and the restaurant is on site limited menu but good food Only downside is that it needs some t l c and the abandoned pool to be reinstated
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very welcoming, will definitely come back
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Nice and cozy.

The place is amazing, needing a makeover though. The room was big and comfortable. A family runs this place, it has some issues. Nothing serious, but annoying.
Stayed 2 nights in Aug 2020

8/10 Good

Enrico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona la struttura ed il servizio. Da segnalare l'ottimo ristorante. Il Sig. Carlo é sempre molto attento e professionale sia al ristorante che nel servizio colazione. Esperienza da ripetere.
Stayed 1 night in Dec 2019

10/10 Excellent

luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo albergo e ristorante

Ottimo Albergo, proprietari molto accoglienti e professionali. Ristorante adiacente all'albergo veramente eccezionale e a prezzi contenuti per una qualità eccellente dei cibi.
Stayed 2 nights in Apr 2023

10/10 Excellent

Simone

Stayed 1 night in Jan 2023

8/10 Good

Sauro

Stayed 1 night in Jan 2023

2/10 Terrible

FRANCO

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Liked: Room comfort
amplio pero muy desactualizado se ve viejo y un poco deteriorado
Stayed 1 night in Sep 2022

2/10 Terrible

Nathalie

Stayed 1 night in Sep 2022

8/10 Good

Valeria Francesca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto accogliente, struttura pulitissima seppur datata, camere molto grandi, pulizia impeccabile. Ambienti molto ampi. Comoda per i termalisti.
Stayed 1 night in Sep 2022

8/10 Good

Gabriele

Traveled with group
Liked: Cleanliness, staff & service
...
Stayed 1 night in Sep 2022

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

ROBERTO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualità prezzo e personale ottimo.

Locale molto confortevole e tranquillo. Il personale è eccellente e molto cordiale. La struttura non è modernissima ma in compenso il rapporto qualità prezzo è ottimo. Ci ritornerei ad occhi chiusi. Stavo in viaggio con la famiglia e mi serviva un hotel solo per farmi una doccia e dormire.
Stayed 1 night in Jun 2022

6/10 Okay

Enzo Carlo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gentilezza e disponibilità

I titolari sono stati gentilissimi e ci sono venuti incontro per un problema che abbiamo avuto con nostra figlia. Inoltre, il ristorante "La Sosta", oltre che comodissimo, è anche di un alto livello e non troppo dispendioso.
Stayed 6 nights in Jul 2022

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel prenotato per passare una serata alle vicine terme, ottima accoglienza, camera ampia e pulita e colazione ottima. Personale cordiale e disponibile, lo consiglio.
Stayed 1 night in Jul 2022

8/10 Good

MARIA CARLA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Fabrizio

Stayed 2 nights in May 2022

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasi di Tranquillita'

Stayed 1 night in Apr 2022

6/10 Okay

Franco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottimo soggiorno

ottima esperienza, posto incantevole e personale gentilissimo
Stayed 1 night in Feb 2022

8/10 Good

Samanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato solo una notte ed é stato piacevole
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service

Buon servizio al cliente/struttura da ammodernare

Ottimo servizio al cliente svolto con molta cortesia. Struttura nel complesso da ammodernare, ma con rapporto qualità prezzo ancora accettabile.
Stayed 1 night in Jan 2022