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Aparthotel

The Lofts Apartments

3.5 star property

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Photo gallery for The Lofts Apartments

Premium Three Bedroom Apartment | Terrace/patio
Mountain view
One Bedroom Apartment | Individually decorated, individually furnished, blackout drapes
View from room
Front of property - evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Parking available
  • Housekeeping

Explore the area

View in a map
61 Shotover Street, Queenstown, 9300
  • Place, Queenstown Beach
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio

Studio | Individually decorated, individually furnished, blackout drapes

Studio

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

One Bedroom Apartment

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

Concierge desk

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 968 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Individually decorated, individually furnished, blackout drapes

Three Bedroom Apartment

  • 1184 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

About the neighborhood

Queenstown

Located in Queenstown City Centre, The Lofts Apartments is next to Fear Factory Queenstown and SKYCITY Wharf Casino. Each of the 10 rooms at this 3.5-star aparthotel includes a kitchen, a refrigerator, and a microwave.
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What's nearby

  • Steamer Wharf - 2 min walk - 0.1 miles
  • Queenstown Beach - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Skyline Queenstown - 8 min walk - 0.5 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Patagonia Chocolates - ‬2 min walk
  • ‪Finz - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬1 min walk
  • ‪My Thai Lounge - ‬2 min walk

About this property

The Lofts Apartments

At The Lofts Apartments, guests have access to a steam room, free WiFi in public areas, and laundry facilities. If you drive, self parking is NZD 20 per day, and there's also an airport shuttle for a fee. Front-desk staff can assist with luggage storage and tours/tickets. This smoke-free aparthotel also has a reception hall.
Each apartment is individually decorated and features a kitchen with a refrigerator, a microwave, a stovetop, and a kitchen island. Guests can expect to find free WiFi and a 55-inch Smart TV with satellite channels and first-run movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include an electric kettle, free tea bags/instant coffee, and a phone. Change of towels is available on request.
Recreational amenities at the aparthotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Sandy beach nearby

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski shuttle nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured self parking on site (NZD 20 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 55-inch smart TV with premium satellite channels
  • First-run movies
  • Netflix
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of towels on request
  • Daily housekeeping
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In an entertainment district
  • In the city center
  • In the mountains
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the airport
  • Near the bay
  • Near the marina
  • On the boardwalk/promenade

Things to do

  • Bicycle parking
  • Private wine tours
  • Ski storage
  • Snow sports gear
  • Wine tours
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Swimming nearby
  • Water skiing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 10 units
  • 2 buildings
  • 3 floors
  • Bicycle parking
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.15 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels, and store extra beds
Remove personal items, remove leftover food and drinks, and take out the trash
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 45.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
  • Check-in: 3 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Lofts Apartments.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Lofts Apartments Queenstown
Lofts Queenstown
Lofts Apartments Apartment Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
The Lofts Apartments Aparthotel
The Lofts Apartments Queenstown
The Lofts Apartments Aparthotel Queenstown

Frequently asked questions

Is free cancellation available at The Lofts Apartments?

The Lofts Apartments offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Lofts Apartments?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at The Lofts Apartments on Jun 3, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Lofts Apartments?

This aparthotel is situated in Queenstown City Centre, just steps from Steamer Wharf and Queenstown Beach, and within a short walk of Lake Wakatipu. You'll also find TSS Earnslaw Steamship and Queenstown Mall less than a mile away.

Is parking available on site at The Lofts Apartments?

Yes, secured parking is offered for NZD 20 per day. Bicycle parking is also available for guests.

Does The Lofts Apartments include a casino on the premises?

No, The Lofts Apartments doesn't have a casino.

Is there an indoor pool at The Lofts Apartments?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at The Lofts Apartments?

Couples staying at this aparthotel will appreciate amenities like Netflix and a kitchen as well as private wine tours.

Does The Lofts Apartments have a hot tub?

No, but guests can enjoy a steam room at this aparthotel.

Does The Lofts Apartments have a restaurant with a breakfast menu?

No, The Lofts Apartments doesn't have a restaurant that serves breakfast.

Does The Lofts Apartments allow pets to stay for free?

No, pets aren't allowed at The Lofts Apartments though service animals are welcome.

Does The Lofts Apartments have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from The Lofts Apartments?

The closest major airport to The Lofts Apartments is Queenstown Intl. Airport (ZQN), which is 4.9 mi away (9 minutes by car).

Are there rooms with balconies that I can book at The Lofts Apartments?

No, there aren't any apartments at The Lofts Apartments that offer a balcony.

The Lofts Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 173 out of 739 reviews
Rating 8 - Good. 266 out of 739 reviews
Rating 6 - Okay. 179 out of 739 reviews
Rating 4 - Poor. 78 out of 739 reviews
Rating 2 - Terrible. 43 out of 739 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very helpful.
Stayed 3 nights in Feb 2026

8/10 Good

James

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb central location
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities
Spotlessly clean. Central location. Staff helpful and friendly. Excellent value.
Stayed 1 night in Jan 2026

6/10 Okay

Pradeep

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
centrally located, walking distance to everything in town, great customer service, units need an upgrade
Stayed 2 nights in Jan 2026

2/10 Terrible

Venkat

Disliked: Cleanliness, amenities
The staff were friendly and helpful, but the room was disgusting! Stained sofa, old and smelly carpet, bathroom was old and broken. There wasn't even a proper entrance - you enter thru the patio doors. We couldn't wait to get out of the place. Will never stay there again!
Stayed 1 night in Dec 2025

8/10 Good

Nithya

Liked: Cleanliness
Great location and amenities! Very convenient to access 24 hour store, nearby retail, restaurants and tour spots. The apartments are older but updated. There was no in unit laundry in ours, the staff helped to wash in a nearby unit.
Stayed 3 nights in Dec 2025

6/10 Okay

Mayank

room was unclean, especially the lounge, was promised a
Stayed 2 nights in Dec 2025

10/10 Excellent

Freddy

Stayed 2 nights in Dec 2025

10/10 Excellent

Karen M

Stayed 2 nights in Dec 2025

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness
Basic property in a great location. Clean. People were very nice. Great access to restaurants, shops and water
Stayed 1 night in Dec 2025

8/10 Good

Patricia

Stayed 5 nights in Nov 2025

10/10 Excellent

xiufen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a one night stop. Maintenance needed,
Mouldy silicone and grouting
Patched, unpainted walls
Dirty furniture
Chipped and worn laminex
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Traveled with family and small children
Spacious, clean room, approachable staff, good amenities.
Stayed 1 night in Nov 2025

6/10 Okay

Gavin

Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 3 nights in Nov 2025

10/10 Excellent

Debra

Stayed 1 night in Nov 2025

8/10 Good

Heather

Liked: Cleanliness
Not bad. Bit older. Not sure worth the $500 per night though
Stayed 1 night in Oct 2025

2/10 Terrible

Lance

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. Wet soggy carpet in the living room (smell of puke), food scraps under the furniture, mould in the fridge. Towels, tea towls etc were all damp like they had previously been used. Doors dont shut. Then to top it all off i paid for two days parking only to be re charged again at the parking building. So we checked out a day early. I have not been refunded for the night i did not stay nor for the parking i was charged twice for.
Stayed 2 nights in Oct 2025

6/10 Okay

Dianne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property has gone downhill. Needs a lot of work doing to it. Housekeeping needs a lot of work doing with the staff. Excellent location. Beds very comfortable.
Stayed 5 nights in Oct 2025

4/10 Poor

Heidi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were good good communication but room out dated dirty mould growing in bathroom shower beds uncomfortable pillows
Stayed 4 nights in Sep 2025

4/10 Poor

Stephen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Was given a street-front room, it was very noisy and sleep was challenging. Door to unit was stiff and difficult to open, no rack in the bathroom to hang towels, heat pump was on 31 degrees during the stay but room didn't warm up. Property didn't look like the photos on the site.
Stayed 2 nights in Sep 2025

2/10 Terrible

Timothy

Stayed 3 nights in Sep 2025

6/10 Okay

Lisa

Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The most disgusting place we have ever stayed at. Water leaks from the ceiling all over our clothes, urine on the walls, dirty AC filters sitting on top of the AC, old mattresses, dirty sheets and linen with stains all over them. Black mould everywhere, a birds nest in the range hood, doors handles falling off, no hanging rails, broken chairs, the TV bracket on the wall was about to fall off which could have killed one of our kids. Changed us to another room which was still dirty, found a used pregnancy test in the bathroom and will not give us a refund. Avoid this place at all costs.
Stayed 10 nights in Aug 2025

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