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The Dairy Hotel Queenstown, A Naumi Chapter

4.5 star property
Luxury lodge with free breakfast and a hot tub
VIP Access

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Photo gallery for The Dairy Hotel Queenstown, A Naumi Chapter

Exterior
Property video
Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
21 Brecon St., Queenstown, Otago, 9300
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Place, Skyline Queenstown
    ‪5 min walk‬
  • Place, Queenstown Gardens
    ‪6 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Habitat Rooms

Habitat Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

9.4 out of 10
Exceptional
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Oasis Rooms

Oasis Rooms | 1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

10.0 out of 10
Exceptional
(5 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Harmony Suite

The Harmony Suite | 1 bedroom, free minibar, individually decorated, individually furnished

The Harmony Suite

  • 398 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Habitat Rooms

1 bedroom, free minibar, individually decorated, individually furnished

Habitat Rooms

  • Sleeps 2

View all photos for Oasis Rooms

1 bedroom, free minibar, individually decorated, individually furnished

Oasis Rooms

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, free minibar, individually decorated, individually furnished

Junior Suite

  • Sleeps 2

View all photos for The Harmony Suite

1 bedroom, free minibar, individually decorated, individually furnished

The Harmony Suite

  • Sleeps 4

The Harmony Suite

  • Sleeps 4

Family Room

  • Sleeps 4

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About the neighborhood

Queenstown

Located in Queenstown City Centre within a 5-minute walk of Skyline Queenstown, The Dairy Hotel Queenstown, A Naumi Chapter is within a few miles (5 km) of other popular sights like Ben Lomond Track. This 13-room, 4.5-star lodge welcomes guests with free breakfast, free in-room WiFi, and a hot tub.
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Kiwi and Birdlife Park - 3 min walk - 0.2 miles
  • Queenstown Mall - 3 min walk - 0.2 miles
  • TSS Earnslaw Steamship - 3 min walk - 0.2 miles
  • Skyline Queenstown - 5 min walk - 0.3 miles
  • Queenstown Gardens - 6 min walk - 0.4 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Fergburger - ‬3 min walk
  • ‪Beechtree - ‬5 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪Bella Cucina - ‬3 min walk
  • ‪Gongcha - ‬4 min walk

About this property

The Dairy Hotel Queenstown, A Naumi Chapter

Luxury lodge with free breakfast and a hot tub
Renovated in 2020, The Dairy Hotel Queenstown, A Naumi Chapter offers free WiFi in public areas, a hot tub, and coffee in a common area. Self parking is available for NZD 20 per day. The front desk has multilingual staff that can help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury lodge include express check-in, express check-out, and a garden.
43-inch LED TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Free minibar items, electric kettles, and phones are other standard amenities.
Recreational amenities at the lodge include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 20 per day)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Lounge

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - July 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Dairy Hotel
Dairy Private Hotel
Dairy Private Luxury
Dairy Private Luxury Hotel
Dairy Private Luxury Hotel Queenstown
Dairy Private Luxury Queenstown
Private Luxury Hotel
Dairy Private Queenstown
The Dairy Private Hotel
The Dairy Private Hotel by Naumi Hotels Lodge
The Dairy Private Hotel by Naumi Hotels Queenstown
The Dairy Private Hotel by Naumi Hotels Lodge Queenstown

Frequently asked questions

Is free cancellation available at The Dairy Hotel Queenstown, A Naumi Chapter?

The Dairy Hotel Queenstown, A Naumi Chapter offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at The Dairy Hotel Queenstown, A Naumi Chapter?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at The Dairy Hotel Queenstown, A Naumi Chapter on Dec 8, 2025 start from $221.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Dairy Hotel Queenstown, A Naumi Chapter?

This lodge is situated in Queenstown City Centre, just steps from Kiwi and Birdlife Park and Skycity Queenstown Casino, and within a short walk of Skyline Queenstown. You'll also find Queenstown Beach and Queenstown Mall less than a mile away.

Will I be able to park at The Dairy Hotel Queenstown, A Naumi Chapter?

Yes, parking is offered for NZD 20 per day.

Does The Dairy Hotel Queenstown, A Naumi Chapter have a casino on the premises?

No, The Dairy Hotel Queenstown, A Naumi Chapter doesn't have a casino.

Will I find an indoor pool at The Dairy Hotel Queenstown, A Naumi Chapter?

No, this lodge doesn't have an indoor pool; however, there is a hot tub.

Is The Dairy Hotel Queenstown, A Naumi Chapter good for couples?

Couples will appreciate amenities at this lodge, including a minibar stocked with free items and Netflix in each guestroom with some featuring lake views.

Are there hot tubs at The Dairy Hotel Queenstown, A Naumi Chapter?

Yes, this lodge has a spa tub.

Does The Dairy Hotel Queenstown, A Naumi Chapter have a restaurant that serves breakfast?

Yes, The Dairy Hotel Queenstown, A Naumi Chapter serves free continental breakfast at The Lounge each morning.

Will The Dairy Hotel Queenstown, A Naumi Chapter allow pets to stay free of charge?

No, pets aren't allowed at The Dairy Hotel Queenstown, A Naumi Chapter.

Does The Dairy Hotel Queenstown, A Naumi Chapter have connecting rooms?

No, this lodge doesn't feature connecting guestrooms.

How close is the airport from The Dairy Hotel Queenstown, A Naumi Chapter?

The closest major airport to The Dairy Hotel Queenstown, A Naumi Chapter is Queenstown Intl. Airport (ZQN), which is 4.9 mi away (9 minutes by car).

Are there rooms with balconies that I can book at The Dairy Hotel Queenstown, A Naumi Chapter?

Yes, some guestrooms at this lodge offer a balcony where guests can enjoy lake or mountain views.

The Dairy Hotel Queenstown, A Naumi Chapter Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 353 reviews
Rating 8 - Good. 40 out of 353 reviews
Rating 6 - Okay. 10 out of 353 reviews
Rating 4 - Poor. 2 out of 353 reviews
Rating 2 - Terrible. 4 out of 353 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Glen

Stayed 4 nights in Jul 2025

10/10 Excellent

Vasanti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. Staff were friendly, rooms clean and beautiful, convenient location, free happy hour..will definitely stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

M X

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with complimentary mini bar, complimentary happy hour with complimentary wines, which were excellent! Rooms are spacious, pricing very affordable. Onsite parking, 3 mins walk to the Snow Centre. All round excellent stay.
Stairs to rooms
Living room with log fire.
Complimentary Happy Hour at 5pm. 👌
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay at the hotel. We particularly liked ‘happy hour’ catch up with other guests as well as the coziness of the hotel. The location was perfect too!
Stayed 4 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor of the hotel and its proximity to town centre.
Stayed 2 nights in May 2025

6/10 Okay

Ross

Stayed 9 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Amenities
What an amazing place to stay, room was very funky with wallpaper on the ceiling. It was great to have a complimentary mini bar. The free happy hour was a great way to meet other travellers and discuss plans for the upcoming days. I would highly recommend this accomodation!
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a great, easy stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon Stay

Great stay on our honeymoon, the hotel went the extra mile with wine, sweet treats and a lovely note. Happy hour was great, wine, beer, soft drinks and yummy meats and cheeses 5-6pm. Great location, only downside is lack of free parking/only 4 spaces but payable parking is nearby so nothing drastic.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. Located very close to the bus stop, cafes, restaurants and shops. It was very clean and spacious. The complimentary snacks and soft drinks as well as complimentary happy hour was a lovely addition. We felt very comfortable and welcome. We also enjoyed the hot tub with a beautiful view.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the complimentary happy hour, not something normally offered
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dairy Private Hotel was our favourite accommodation of our whole south island trip. The staff were the most helpful, gave us a tour of all the amenities upon arrival, made sure we were well looked after and even gifted us a treat for our honeymoon! They do a happy hour 5-6pm each day and put out snacks and wine for the guests to enjoy in the lounge. Breakfast was simple and of excellent quality. The art deco theme of the hotel made us love returning to it after a day of sightseeing. The only con is the parking situation - there's not a lot of it at the hotel and it costs extra. However, they do have extra spots in the multi level carpark on Man St that we were able to use for the same cost.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class hotel in perfect location. Incredibly attentive staff. THE place to stay in Queenstown.
Stayed 1 night in Jan 2025

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We so enjoyed this hotel. The location, amenities and staff were all tops. It was great having breakfast included as well.Highly recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small boutique hotel

Lovely small boutique hotel, continental breakfast was great, staff were helpful and friendly. Room was nice, included snacks and drinks were welcome. Hot tub with fab mountain view. We recommend you stay here, if you arrive by car make sure you book a space directly with the hotel as parking in area is more tricky (although the is a public car park nearby)
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and highly recommend. Hot tub was fantastic and loved all the lovely attention to detail. We kind of missed happy hour as we didn’t know about it but got the last ten mins and looked fab. Think there was complimentary hams and cheeses etc which would have been a yummy treat. Great hotel, right in the heart of Queenstown. We didn’t realise you need to let them know ahead of booking if you need a parking space but wasn’t an issue for us. It does cost an additional $20, not a negative but just something to be aware of.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most welcoming and comfortable place we stayed in all of New Zealand.
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely small hotel. Great location, gorgeous room, friendly and helpful staff and lovely lounge to have a glass of wine or a cup of tea and meet fellow guests. Would definitely stay here next visit to Qtown
Stayed 4 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience all around!
Stayed 5 nights in Jan 2025

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