Tortuga Bay Hotel5.0 out of 5.0
Recent guest reviews
Going to this luxurious complex for a R&R 5-day stay, we knew it was not 'all inclusive' as most are in the Dominican Republic. We therefore expected a higher quality of service and discrete but polished and efficient attention from the staff. Except when it comes to the customs we could fly through both ways (!) as the international airport is basically on the property grounds, we cannot say we got the level of service we were expecting. Staff is very gracious and tries their best but clearly is largely undertrained for a 5-star. Another disappointment came with the ridiculous mark-ups we were forced to pay for any item (a very far from extravagant dinner for two ends up above the $120 mark, probably $160 with 2 glasses of wine and some water) as we were basically trapped on the grounds of "Punta Cana". We came to discover -we should have known better- that Punta Cana is not really the name of a town or a village, but more of a marketing concept (with fences around it, though). Too bad, because the natural setting is truly gorgeous, and extremely well preserved too. All in all, yes we had a very restful stay in a great natural environment and well designed and kept hotel. Seclusion however is something you want to decide for yourself, when you want it, rather than it being imposed upon you by design. When this feeling of being trapped is combined with hefty and unjustified prices, it turned into not such a great experience overall...
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free valet parking
- Onsite dining
Tortuga Bay Hotel places you next to La Cana Golf Course and within a 3 miles (5 km) of Indigenous Eyes Ecological Park. This 30-room, 5-star hotel has a private beach, a golf course, and a marina. It's near the airport and also close to Cap Cana Puerto Marina.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 30 air-conditioned accommodations feature kitchenettes and balconies, and there's space to spread out with sitting areas. Guests can expect 37-inch plasma TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Frette Italian sheets. Other standard amenities include minibars, coffee makers, and free newspapers.
Tortuga Bay Hotel features a private beach, a golf course, and a marina. You can take advantage of free valet parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this beach hotel include a full-service spa, a nightclub, and an outdoor pool.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 632 reviews