Zel Punta Cana, All Suites - All inclusive

4.5 star property
Luxury property with 4 restaurants and 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Zel Punta Cana, All Suites - All inclusive

Exterior
Property video
Designer store
2 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
Playa Bavaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Zel Two Bedroom Master Suite Swimup

9.6 out of 10
Exceptional
(4 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Two Bedroom Master

8.4 out of 10
Very good
(17 reviews)
  • 1883 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Zel Suite

8.0 out of 10
Very good
(69 reviews)
  • 796 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 4

Room Standard with Garden View

  • 796 sq ft
  • Sleeps 4

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 4

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 4

Double Suite Master with Garden View

  • 1883 sq ft
  • Sleeps 6

Double Suite Master with Pool View

  • 1883 sq ft
  • Sleeps 6

Zel Swimup Suite

7.2 out of 10
Good
(17 reviews)
  • 807 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Master with Garden View

  • 1076 sq ft
  • Sleeps 1

Suite Standard with Garden View

  • 796 sq ft
  • Sleeps 1

Suite Master with Pool View

  • 1076 sq ft
  • Sleeps 1

Room Deluxe with Pool View

  • 807 sq ft
  • Sleeps 1

Zel Master Suite

8.6 out of 10
Excellent
(27 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Zel Swimup Master Suite

7.4 out of 10
Good
(11 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Casa Zel SwimUp Suite

  • 3531 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Zel Punta Cana, All Suites - All inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 190-room, 4.5-star property has 2 outdoor pools along with outdoor private hot tubs and 4 restaurants.

What's nearby

  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Aromas Museum - 3 min drive - 1.0 mile
  • Cortecito Beach - 5 min drive - 1.7 miles
  • Bavaro Beach - 10 min drive - 2.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Seaside Grill - ‬6 min drive
  • ‪Veranda - ‬17 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪Drifters Lazy River Bar - ‬6 min drive
  • ‪World Cafe - ‬1 min drive

About this property

Zel Punta Cana, All Suites - All inclusive

Luxury property with 4 restaurants and 2 outdoor pools
Zel Punta Cana, All Suites - All inclusive features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and a free beach shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury property include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Outdoor private hot tubs, dining areas, and minibars are other standard amenities. Change of towels is available on request.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 5 outdoor tennis courts. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AUA Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Nokyo
  • Parda
  • Tacorini
  • Volcan

Things to do

  • 2 outdoor pools
  • 27-hole golf course
  • 5 outdoor tennis courts
  • Beach volleyball
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Magnifying mirror
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture
  • Renovated entire property - December 2024

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 3150 per pet, per night
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 3150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Can I book all-inclusive options at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive has all inclusive rates that come with all meals included. Activities include kayaking, volleyball, and water fitness classes.

How much does it cost to stay at Zel Punta Cana, All Suites - All inclusive?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Zel Punta Cana, All Suites - All inclusive on Dec 3, 2025 start from $275.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Zel Punta Cana, All Suites - All inclusive?

Zel Punta Cana, All Suites - All inclusive provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What can I see around Zel Punta Cana, All Suites - All inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Zel Punta Cana, All Suites - All inclusive?

Yes, secured self parking is offered for free at the all-inclusive property.

Is there a spa at Zel Punta Cana, All Suites - All inclusive?

AUA Spa is the property's spa and services include sports massages, hot stone massages, hydrotherapy, and body wraps.

Does Zel Punta Cana, All Suites - All inclusive have a casino?

No, Zel Punta Cana, All Suites - All inclusive doesn't have a casino.

Is there an indoor pool at Zel Punta Cana, All Suites - All inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

Is Zel Punta Cana, All Suites - All inclusive good for couples?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at Zel Punta Cana, All Suites - All inclusive?

Yes, this all-inclusive property features private outdoor spa tubs in all guestrooms.

Does Zel Punta Cana, All Suites - All inclusive have a restaurant with a breakfast menu?

Yes, Zel Punta Cana, All Suites - All inclusive has 4 restaurants, and serves breakfast for a surcharge.

Does Zel Punta Cana, All Suites - All inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Zel Punta Cana, All Suites - All inclusive for a fee of DOP 3150 per pet, per night.

Are there connecting rooms at Zel Punta Cana, All Suites - All inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Zel Punta Cana, All Suites - All inclusive?

The closest major airport to Zel Punta Cana, All Suites - All inclusive is Punta Cana Intl. Airport (PUJ), which is 11.4 mi away (27 minutes by car).

Are there rooms with balconies at Zel Punta Cana, All Suites - All inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Zel Punta Cana, All Suites - All inclusive host weddings?

There are wedding services available at Zel Punta Cana, All Suites - All inclusive if that's in your vacation plans.

Zel Punta Cana, All Suites - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 407 reviews
Rating 8 - Good. 76 out of 407 reviews
Rating 6 - Okay. 31 out of 407 reviews
Rating 4 - Poor. 17 out of 407 reviews
Rating 2 - Terrible. 14 out of 407 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Darreis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. They couldn't give me a room with a king bed. That was a big let down in my book. Points deducted. Grounds are beautiful. Staff was nice. Lobby smelled good. Beach club was the highlight.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gildelita

Traveled with family
Liked: Property conditions & facilities
Great
Stayed 4 nights in Oct 2025

2/10 Terrible

Wilson

Traveled with family
Disliked: Staff & service, amenities
Garbage
Stayed 2 nights in Aug 2025

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is just as beautiful as the photos. The room was clean, well designed with amazing interior design. I really liked to kitchenette, separate dining and living space. The balcony overlooking the palm tree tops was a great place to drink morning coffee. The outdoor jacquzzi tub was a nice perk. The shuttle was always readily available to take you to the beach, gift shop, or front gate. Restaurants though limited had a great menu, was pretty tasty and all were beautifully designed. The spa was also beautiful and staff great. On the whole, I enjoyed the food and the selection. My partner, whose stomach is a little more sensitive, had some trouble with dining. Some things that could use tweaking: 1. A designated hotel check-in like most hotels. After being harassed at the airport by taxi services, our feet touched hotel grounds and immediately we were separated from our luggage and brought to sit on a couch to await staff assistance. It all just felt slightly shady as we were not accustomed to this type of check in. 2. Better room service: we ordered breakfast and waited almost two hours. Then we ordered dessert one night and waited over 1.5h, called and waited about an hour more before canceling. 3. Buffet room temperature was very warm and made me reluctant to try anything raw as it seemed optimal temp for bacterial growth. Would I book it again? Most definitely.
Stayed 5 nights in Aug 2025

4/10 Poor

Flavius

Traveled with family
Liked: Cleanliness
Zel punta cana hit or miss The hotel is well-maintained and appears to be in good condition at present. However, I cannot recommend it due to its subpar food quality. The breakfast and lunch were mediocre, earning a rating of -5. Another reason I cannot recommend this hotel is its limited activities and entertainment options. This is purely a personal preference, and it may not be relevant to everyone. If you are not concerned about food and prefer a quiet and secluded location, this hotel could be suitable for you. Please note that access to the beach is only possible by walking 15 minutes or by waiting for a golf cart.
Stayed 7 nights in Aug 2025

8/10 Good

Zeinab

Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very respectful, friendly a and hepfull staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Yajahira

Liked: Amenities, property conditions & facilities
Desde que llegas al hotel se siente una paz. El check in fue rapido y placentero. Los chicos de la recepcion son muy amables. Carlos nuestro botones, es muy atento, servicial y educado. El hotel y la decoración es unica. La habitacion es muy amlia y en buen estado. Definitivamente recomiendo este hotel! Gracias!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Hyon oo Kweon, Mana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Elvin

Stayed 2 nights in Aug 2025

10/10 Excellent

Jerilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is was a very nice resort. Has a great time!
Stayed 5 nights in Apr 2025

10/10 Excellent

Luisalma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, peacefulness, spa
Stayed 3 nights in Aug 2025

8/10 Good

Resmi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was very nice with lots of pool area. However, not a look of activities to entertain adults or kids. The food was good but catered more towards the European tourist and older kids
Stayed 5 nights in Aug 2025

8/10 Good

Tasania Sashae

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet . Restful. Clean over all. Decent food.
Stayed 3 nights in Aug 2025

8/10 Good

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little bit better food options in certain areas/ events
Stayed 5 nights in Aug 2025

8/10 Good

Tofik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place . Very clean and the food was excellent.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nilson D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I can say bad, we had a wonderful experience, everyone is just so friendly, so helpful and overall great people. Food was amazing, pools were amazing, bars are amazing, room is amazing, and overall a great place to take your vacation.
Stayed 5 nights in Aug 2025

10/10 Excellent

eiryne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Karina

Traveled with family
Liked: Staff & service, property conditions & facilities
Not crowded, if you want rest no shows or activities, plenty of cabanas and chairs by the pool and beach. The beach is a bit far, golf cart brings you back and forth. The food is like at any other all inclusive, limited. Soda either flat or tastes like diet. Not much for younger kids. Overall very relaxing stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mikayel

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Shehbaz

Stayed 7 nights in Aug 2025

8/10 Good

Kiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with beautiful pools and places to eat. Loved the quietness and wellness portion of it. Service was a little slow at most times though.
Stayed 4 nights in Aug 2025

6/10 Okay

Hayley Jane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a beautiful property and it appeared to be a great location to celebrate our wedding anniversary. However, there were a few issues that really let it down for us. The check in process was really unorganized and took far too long since we were encouraged to take a tour of some other rooms in consideration of an upgrade (conveniently our allocated room only had twin beds and there were no other king beds available). Long story short everything seems so unorganized as though the left hand doesn’t know what the right hand is doing. Excluding a small handful of individuals the customer service from staff was lacking in warmth and friendliness and there was a vibe that they didn’t enjoy working there. Too many disappointments to list here so I don’t think we’d go back to this resort.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool service
Stayed 8 nights in Jul 2025