Royal Orchid Golden Suites Pune3.0 out of 5.0
Recent guest reviews
The people were great, the location is amazing, the suites concept is great. Used the business lounge, the service was a bit slow, but the overall experience was amazing. The in room service is also very good.
the service apartments are spacious and luxurios. stress is laid on cleanliness. the staff is both efficent and courteous. the food is excellent and is prepared to suit your palate if required thanks to their executive chef kalpesh and their f & b head pallabh. i happened to be there on my birthday, and the entire staff went out of the way to make me feel special on that day. also special thanks to the gm sujit singh and his team for making sure i have a memorable stay each time i go back there.
We had corporate event on last Friday, and it was an amazing experience to being in Royal Orchids Golden Suite. Specially the staff, food and atmosphere was so great. I would like to give special thanks to Chef Suman & his assistant for making excellent food, every guest of us enjoyed every morsel of food. @ Rohini - You were awesome, thanks for your help in serving food on time. @ Pallabh- Many thanks for helping me in managing the event so well and clicking the pictures. Last but not the least, all staff members [Including Bar staff} were so great and helpful. Your venue will be top in my reference list. :):) Keep it up. All the best!!
Stayed here for a night in the Executive Room during a business trip to Pune Positives 1. Efficient and friendly staff, the check-in was super smooth 2. Huge and expansive rooms with Kitchenette and basic utensils 3. Rooms are well maintained and clean 4. Excellent location, not very far from the Pune Airport and at a walk able distance from the Cerebrum IT Park 5. The Buffet Break Fast at their signature restaurant Kasba. There is an option to have food in an open air ambience Areas of Improvement 1. The entry to this property is not very distinct and there is a possibility to miss it. 2. Minor refurbishments would enhance the beauty of the property Would recommend for extended stays for visitors to Kalyani Nagar Area or short stay for visitors to Cerebrum IT park
Stayed at the hotel for about a month. I found the room to be dirty and under equipped for those staying long-term. They do not provide quality soap - instead they provide cheap and poor quality soap which makes you wonder why they provide any at all. There are barely any kitchen cooking tools. They literally provide only one cooking pot. When it comes to cleaning, I appreciate that they wash your dishes off but despite leaving my dish soap out for them, they don’t always use it. I only know this because I wipe the dishes off to find them quite dirty. Another problem I have with their cleaning is the lack of use of a simple vacuum cleaner. Both the carpet in the room and in the hallway are never cleaned. There seems to be only hot water during the morning and none in the evening which is very inconvenient for the person who either normally or needs to have a shower in the evening. As you will learn from reading my review, there is no consistency in their service. Some days we receive a newspaper, and other days we do not. Sometimes they provide clean bath towels, other days they do not. There have been numerous occasions where we had more than one glass cup in our room as we like to have a drink or invite others hotel residents into our room and the staff always take our glasses and never return them. In fact, we have come back to have the TV turned on. Indeed, they have a napkin holder in the kitchenette that they sometimes keep full and other times they ignore. The food at breakfast is usually a mix of day old food or so it appears. I have been disappointed on numerous occasions that the potatoes are cold half the time and the boiled eggs were not cooked using the proper method leaving the inside looking brownish. Some days they have bacon, some only ham, and others neither. When it comes to ordering, sometimes they cook even a simple plate of eggs in a reasonable time, other times you can wait more than half an hour only to receive the wrong order. No consistency!
I had stopped over in Pune with my wife for a night en route from Shirdi to Bangalore and it happened to be our 31st Wedding Anniversary..once the hotel came to know of this, there were special surprises all along - complimentary dessert during lunch, a rose bouquet, cake & cut fruits placed in our room while we had gone out in the evening ..the Manager and the staff went out of the way to make our stay comfortable & memorable. The food at Kasba was superb.. we tried the Indian and Italian selections on the menu for lunch and dinner and both were prepared very well..on the whole, it is an experience which we will cherish for a long time..
Burned through 02 evenings in Royal Orchid Golden Suites by Bonzo Travel Services. I went for my conferences. The best piece of inn is that they have a decent assortment of ocean depths at their eateries. All individuals from staff were extremely strong. The lodging Rooms are superb, appreciated the complimentary breakfast as well. The lodging is likewise close to airplane terminal and other significant attractions like bar eateries and shopping centers. On account of Bonzo Travel services administrations who orchestrated every one of the offices alongside my remain
My stay at Royal Orchid has been a positive experience. The room has been great and service is excellent. The wifi is fast enough to catch up on your favourite shows. The breakfast is made to a level of competence that you will enjoy. The service is fantastic and they are always on call to help you with whatever you need. Not to mention the friendly smile you receive that makes you feel at home. Royal Orchid was a home away from home and I enjoyed my stay.
My company (not me) paid me a stay for one month here. That's the only reason I couldn't leave this hole. They lost my luggage worth a lot during more than 4 hours. No explanation given. No compensation given either. I tried to talk to the manager, since I called a laundry service and I could only sent a few pieces, since my luggage was lost... They say the will pay the 300 miserable rupees for me. LIARS the next day I had all the trouble in the world and arguments. THEY DIDNT PAY IT. Worst wifi than public one, smelly bathrooms, noisy AC... The location is horrible 5 mins walking from a main road. Bad service, worst management. Never will trust this chain, supposed to be a quality one.
Very good hotel. All Staff are very courteous. Food is good. Buffet breakfast is excellent with lot of options. Hotel nearby the airport and malls, good attractions nearby. Well maintained rooms and good ambience. I am here from more than a week and it is pleasant and comfortable stay. High speed wifi round the clock and no problem even a single time. All at a very competitive price. Strongly recommended for Business travelers.
- Free continental breakfast
- Free in-room WiFi
- Free parking
- Onsite dining
Royal Orchid Golden Suites Pune is located within a mile (2 km) of ABC farms and Rotary Riverside Joggers Park. This 3-star hotel welcomes guests with 71 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking. Aga Khan Palace and Hard Rock Cafe Pune are also close to this Pune hotel.
Free continental breakfast is served each morning from 7 AM to 10 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.
All 71 air-conditioned accommodations feature kitchenettes and space to spread out with separate bedrooms. 32-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms have free toiletries and slippers. Other standard amenities include minibars, coffee makers, and free newspapers.
Royal Orchid Golden Suites Pune offers a 24-hour fitness center, conference space, and a 24-hour business center. There's free parking, and an airport shuttle (available on request) for INR 500 per room one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include express check-in, express check-out, and free newspapers.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 448 reviews