I can't comment on the property at all since my travel plans changed and I never was able to stay there. However, I can comment on the hotel's Customer Service or lack thereof. It was next to impossible to get a live person at the hotel to cancel or rebook the reservation, whether emailing the hotel or calling various phone numbers directly or trying to coordinate communications through Orbitz Customer Service. I have yet to receive a reply to my inquiry.
Dislike: Far away from an ATM. Like: Good restaurant with buffet on the property and ones nearby.
Only problam is the ants in the room and the Wi-Fi . Wi-Fi is so weak in the room you can't even use it
This is an excellent resort in a beautiful area of Palawan. The staff are very friendly, and the room was big and spacious. The beach here is beautiful and very clean. Water is warm and inviting. My only complaint was that it's a 90 minute ride from the airport. Other than that, we had many wonderful memories and experiences here.
Our stay at Sheridan was amazing. The food at south sea restaurant was great. Staff at the resort were all hospitable, accommodating and provided us with good service. At night they have performers such as acoustic singers and fire dancers, fun times! Victor our server made sure we were taken cared of at the restaurant. On my next visit in the Philippines I will come back to this place.
My wife and I enjoyed everything about the Sheraton Resort and Spa food pool beach activities you name it we enjoyed it
Sheridan Beach Resort & Spa places you next to Sabang Beach and within a mile (2 km) of other popular attractions like Puerto Princesa Subterranean River National Park. This 4-star resort has 168 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:00 AM.
Sheridan Beach Resort & Spa's 168 rooms are air-conditioned and provide minibars, free newspapers, and free bottled water. LCD TVs come with digital channels and DVD players. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.
At Sheridan Beach Resort & Spa, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for PHP 500 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this beach resort include a fitness center, free WiFi in public areas, and a conference center.
I can't comment on the property at all since my travel plans changed and I never was able to stay there. However, I can comment on the hotel's Customer Service or lack thereof. It was next to impossible to get a live person at the hotel to cancel or rebook the reservation, whether emailing the hotel or calling various phone numbers directly or trying to coordinate communications through Orbitz Customer Service. I have yet to receive a reply to my inquiry.
Dislike: Far away from an ATM. Like: Good restaurant with buffet on the property and ones nearby.
Only problam is the ants in the room and the Wi-Fi . Wi-Fi is so weak in the room you can't even use it
Dear Valued Guest, Thank you for sharing your experience at Sheridan Beach Resort & Spa. Your opinion is very important to us. Rest assured, we will look into your concerns and discuss these matters with our resort team.
Thannk You for staying at the Sheridan Beach Resort and Spa. We appreciate your feedback.
Thank You for choosing Sheridan Beach Resort and Spa. We appreciate your review.
Thank you for staying with us. Hope to see you in the future.
This is an excellent resort in a beautiful area of Palawan. The staff are very friendly, and the room was big and spacious. The beach here is beautiful and very clean. Water is warm and inviting. My only complaint was that it's a 90 minute ride from the airport. Other than that, we had many wonderful memories and experiences here.
Our stay at Sheridan was amazing. The food at south sea restaurant was great. Staff at the resort were all hospitable, accommodating and provided us with good service. At night they have performers such as acoustic singers and fire dancers, fun times! Victor our server made sure we were taken cared of at the restaurant. On my next visit in the Philippines I will come back to this place.
Dear Valued Guest, Thank you for your lovely thoughts about our resort. We are overwhelmed to hear that our service has reached your standards. We will make sure that Sheridan Beach Resort and Spa will exceed its standard on your next visit. We are looking forward for your 2nd stay in our resort!
My wife and I enjoyed everything about the Sheraton Resort and Spa food pool beach activities you name it we enjoyed it
Dear Valued Guest, Thank you so much for sharing with us your experience during your stay at Sheridan Beach Resort and Spa. We really appreciate the 5-star review you have given us. Rest assured, we will give our outstanding service for greater guests satisfaction. Thanks again and we look forward to your next visit to the world's 1st Green Resort- Sheridan Beach Resort and Spa. All the best, Epefanio Nakila Jr. Corporate Online Marketing
Thank You for staying at Sheridan Beach Resort and Spa! We appreciate your feedback. We hope to see you again in your next visit so we can give you an improved service. Thank You