Entire apartment
El Refugio de la Cuenca
4.0 star property
Riverfront apartment with spa services and a 24-hour front desk
Choose dates to view prices
Photo gallery for El Refugio de la Cuenca
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Washer
- Pet friendly
- Kitchen
- 24/7 front desk
- Outdoor Space
- Spa
Explore the area
Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000
- Waterfalls
- Osorno Volcano Peak39 min drive
- Volcan Osorno Ski and Outdoors Center47 min drive
Room options
View all photos for Comfort Apartment, Mountain View
Comfort Apartment, Mountain View
- Mountain view
- 624 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed, 1 Large Twin Bed and 1 Twin Bed
View all photos for Comfort Apartment
Comfort Apartment
- 700 sq ft
- 3 bedrooms
- Sleeps 6
- 1 Queen Bed, 4 Large Twin Beds and 1 Twin Bed
View all photos for Comfort Apartment, Mountain View
Comfort Apartment, Mountain View
- Mountain view
- 700 sq ft
- 3 bedrooms
- Sleeps 6
- 1 Queen Bed, 3 Large Twin Beds and 2 Twin Beds
About the neighborhood
Puerto Octay
Located within a leisurely stroll of Lake Llanquihue, El Refugio de la Cuenca is within a few miles (5 km) of Waterfalls. This 4-room, 4-star apartment building welcomes guests with in-room amenities like kitchens, balconies, and dining areas.
What's nearby
- Lake Llanquihue - 1 min drive - 0.5 miles
- Green Lagoon - 25 min drive - 12.8 miles
- Osorno Volcano Peak - 39 min drive - 20.8 miles
- Petrohue Falls - 40 min drive - 20.6 miles
- Volcan Osorno Ski and Outdoors Center - 47 min drive - 21.3 miles
Restaurants
- Mariajo
- Rincon Aleman, Cascadas - 5 min drive
- Restaurant Nueva Cimarron - 8 min drive
- Donde Pancho - 4 min walk
- Restaurant Girasol - 15 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
El Refugio de la Cuenca
Riverfront apartment with spa services and a 24-hour front desk
Guests of El Refugio de la Cuenca enjoy free WiFi in public areas, spa services, and a communal living room. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers pet-sitting services. Additional amenities include wedding services and a reception hall.
Each apartment is heated and features a kitchen and a balcony or patio, and there's space to spread out with a dining area. Guests can expect to find free WiFi.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Languages
English, Portuguese, Spanish
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Property amenities
Beach
- Black sand beach (direct access)
Pool/Spa
- Massage
- Spa services
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- Free uncovered self parking on site
Family friendly
- Art supplies
- Children's books
- Children's dinnerware
- Children's games
- Musical instrument
- Stroller
- Trampoline
Kitchen
- Cookware, dishware, and utensils
- Microwave
- Mini-fridge
- Stovetop
- Toaster
Dining
- Champagne service
- Couples/private dining
- Private picnics
Bathroom
- 1 private bathroom
- Hair dryer (on request)
- Shower
- Soap
- Toilet paper
- Towels provided
Living spaces
- Communal living room
- Separate dining area
Entertainment
- Games
- TV in common areas
Outdoor areas
- Balcony/patio
- Garden
Laundry
- Dry cleaning/laundry service
- Washing machine
Comfort
- Heating
Pets
- Pet friendly
- Fee: USD 15 per pet per stay
- Service animals exempt from fees
- One-time cleaning fee: USD 15
- Pet sitting services
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible restaurant
Services and conveniences
- 24-hour front desk
- Housekeeping (daily)
- Luggage storage
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Location highlights
- In a national park
- In a rural location
- In a village
- Near the boardwalk/promenade
- On a river
Things to do
- Ecotours nearby
- Fishing nearby
- Free bicycles nearby
- Hiking/biking trails nearby
- Hunting nearby
- Rock climbing nearby
- Ziplining nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 4 units
- Garden
- Reception hall
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Guests will receive key retrieval information
Guests are recommended to download the property's whatsapp mobile app before check-in
Access methods
Staffed front desk, key retrieval
Pets
- This property welcomes pets for USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15
- Pet-sitting services are available
- Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- Cleaning fee: USD 20 per accommodation, per stay (varies based on length of stay)
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Pet fee: USD 15 per pet, per stay plus USD 15 one-time cleaning fee
- Service animals are exempt from fees
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
- Check-in: 2:30 PM—-anytime
- Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, and cash.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for massage services and spa treatments. Contact the apartment at the phone number listed on your booking confirmation.
Property is also known as
Refugio La Cuenca Puerto Octay
El Refugio de la Cuenca Apartment
El Refugio de la Cuenca Puerto Octay
El Refugio de la Cuenca Apartment Puerto Octay
Frequently asked questions
What's there to see around El Refugio de la Cuenca?
This apartment is located in Puerto Octay within a short 13-minute walk of Lake Llanquihue. You'll also find Waterfalls nearby.
How much does it cost to stay at El Refugio de la Cuenca?
As of May 23, 2025, prices found for a 1-night stay for 2 adults at El Refugio de la Cuenca on Jun 2, 2025 start from $39.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available on site at this apartment?
Yes, uncovered self parking is offered for free at the apartment.
Is there a spa available at El Refugio de la Cuenca?
Spa services at the apartment include massages.
Does El Refugio de la Cuenca have a casino?
No, El Refugio de la Cuenca doesn't have a casino.
Will I find an indoor pool at El Refugio de la Cuenca?
No, there is no indoor pool at this apartment.
What amenities will couples enjoy at El Refugio de la Cuenca?
This riverfront apartment offers many amenities for couples, including Champagne service as well as private dining and proposal/romance packages.
Does El Refugio de la Cuenca have a hot tub?
Yes, this apartment offers private spa tubs in some apartments.
Does El Refugio de la Cuenca have a restaurant that serves breakfast?
No, El Refugio de la Cuenca doesn't have a restaurant that serves breakfast.
Will El Refugio de la Cuenca allow pets to stay free of charge?
Although they can't stay for free, pets are welcome at El Refugio de la Cuenca for a fee of USD 15 per pet, per stay. The property also provides pet-sitting services.
Can I book a room with a balcony at El Refugio de la Cuenca?
Yes, every apartment at El Refugio de la Cuenca comes with a balcony with some featuring mountain views.
Does El Refugio de la Cuenca host weddings?
There are wedding services available at El Refugio de la Cuenca if that's in your vacation plans.
El Refugio de la Cuenca Reviews
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