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Art Hotel Museo

4.0 out of 5.0

Recent guest reviews

Such a bad experience. In short I will Never recommend this hotel to any one. As we checked in they wanted Euro 5 for Internet . Then another guest told me they got it free. Then I had to check online and booking. Com says free wifi for the hotel . When I showed that they refunded the money. Just basic breakfast was served and hotel said if we want standard breakfast for us to pay extra euro 2 per person. Which we paid and are. Real double standards and we wonder what their selection criteria is.

Stayed here while in Prato for work. Room was clean, spacious and comfortable. Staff were polite and helpful at all times. More healthy options at breakfast would be appreciated. The hotel is located within walking distance of some good places to eat and staff are happy to provide maps and call taxis which was very helpful. Recycling facilities for waste and packaging would also be appreciated, or if these were being used it would be good to know they were available.

This hotel is a simple 3 star hotel ...... We found it a 'value for money' proposition ......... Although it is a little far from Florence City Center, it offers nice comfortable & clean rooms along with large bathrooms ......... Food was good

Been there so many times since 1997 . I always loved the spacious rooms and the fact that if you want to take a quick walk to florence, there is a bus stop 10 minutes walk , it s only 25 min trip . Breakfast is decent, lacks of variety . Excellent prices for the services provided .

Stayed over one nite with group tour. Room is clean and well lit. The aircon a bit tricky to adjust so gave up. Wifi was chargeable unfortunately. Plus point was good shower pressure so nice to take hot shower after a long day.

Stopover a night with tour group, our thoughts of the hotel : The Good ; (1) friendly staff help us with the lift (too many ppl meet small lifts again) luckily the lifts this time is better (2) room was ok, not bad smell, clean overall (3) hot water is prompt and water pressure is good The Bad ; (1) bed is very hard with spring (2 single bed joint to make a king bed) not comfortable (2) shower cubicle drainage is slow (3) room heater doesn't work well (4) shower heater doesn't work too well too (5) breakfast spread is very average, nothing nice Will probably not stay here again if I ever come back

This is a good sized hotel with spacious rooms with good wifi and nice breakfast room. Noise level wasn't bad at the corridors. Location wise it is not so far from the city attractions. Spacious enough hotel lobby and public areas. Breakfast room was a good size and good choices. It also has a Michelin rating.

The hotel itself is normal. Rooms have been renovated quite recently but in my opinion they could have done it better: plugs for charging device are missing in the room (except for one far from the bed), rooms are not isolated therefore you hear any noise or people speaking outside the room and details are not high quality except for the bathroom. A part from this the staff is very nice and friendly and the location itself is perfect for working people as it's really near the exit of the highway.

made a booking for that hotel on the 27/7 with booking .com two nights,two rooms,6-8/9/16, got confirmation. arrived at midnight, after a flight delay, rain outside. the man at the front desk told us that the reservation was cansuled a few hours ago and that they sent an email to booking. com. he was very indifferent, did not even try to help us, satisfied with himself never happened to us before and i hope never will. we had to get in the car and look for a place to sleap at 12:30 am real nightmare

A very good business hotel, just off the motorway. Staff very efficient, polite and helpful. Rooms are very spacious and clean. Excellent breakfast with a big choice of food. Personally not sure about the decorations, but this is a place I'd definitely recommend.

Room options

Standard Double Room Single Use

King 1 | Twin 2 | Sleeps 1

Standard Triple Room

Full 1 | Twin 3 | Sleeps 3

Suite, Jetted Tub

King 1 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 370 reviews