TOP Hotel Ambassador-Zlata Husa4.0 out of 5.0
Recent guest reviews
This is our third time in the Hotel Ambassador. And as regular guests, we were hoping for a warm welcome and upgrade category of Rooms. But! unfortunately our data was not in the computer at the reception desk and instead of a warm welcome, we were invited to walk up to 14 hours or pay 20 euros... “Zhuravlev”. I ask to remember this not difficult surname, which we usually book a hotel in Prague. We were given an ordinary room on the 4th floor. Next to the elevator. Number 402. Every morning we woke up from the elevator. Therefore, if you have a dream in your plans, feel free to ask for another number. :) Staff working is good and friendly atmosphere even gift for us caramel. Thank you :)). We must know rooms don’t have a kettle and tea facilities. Breakfast at the hotel is normal, but economical. Despite the Italian chief. The restaurant for breakfast of needs reconstruction. Huge televisions of the old design must be replaced. To put flowers. Curtains. Invite the designer, gentlemen owners! The hotel is in the heart of the city and must meet the status. We are liked this place, but we don’t know comeback or not.
A lovely hotel. Good reception service. Our room was large with a king size bed, quite comfortable. Has good storage and tasteful furnishings. The bathroom was large with a shower cubicle and a bath with jazzu jets. Bathroom cosmetics provided. Tv and wifi. A mini bar well stocked. The breakfast was a variety of hot and cold buffet. Well presented .
The hotel is clean and accommodating. Rooms are big, the view is on of the best and the location can never be better. The staff could be a little bit more trained about the product and everything would be perfect.
It's my 3rd time in Prague, 2nd time in Ambassador hotel, the hotel was a big huge disappointment, there is one good thing about it which is the proximity to old city, other than that here is a list of cons that really ruined my vacation in this hotel : 1 - Not so friendly hotel staff. 2 - Everything in the room is squeaks or make an annoying sounds (chair, bed, doors) 3 - Everything is unusable, even the shower-head had to be replaced ! 4 - I Specifically asked the staff to give me a room far away from any noise and to make sure i don't smell cigarettes smoke (someone here @ TripAdvisor mentioned that he suffered from it) , so they guaranteed that it won't happen, instead i had to wake up everyday smelling cigarettes from other rooms ! such a disappointment ! 5- Elevators are crappy, they are so slow and they hardly ever work ! I don't recommend this hotel to anyone, and it doesn't deserve a 5 stars that's for sure.
really i cant believe this hotel be 5 star , ofcorse its historical place and renew again but there use not good material on it . staff cant speack english well and its amaizing .....specially in restaurant .... the positive point , room was large and condition of hotel was fantastic .....in heart of city , near to all shopping and famous bridge ....
The rooms were clean and facilities second to none. The location is the best you can ask for in Prague. The staff don't have a great command of the English language and therefore can seem unapproachable, but you get by and the staff do all they can to help at all times. We were put off by the negative hotel reviews, but decided to take the risk and checkin to the hotel instead of re-booking a more expensive hotel in Prague. We were not dissappointed.
Came here for wedding anniversary as Prague one of the most beautiful places you can visit. Sadly this hotel does not justify its surroundings. Very tired inside and breakfast area looks like a hostel. Room was nice but faced on the street and noisy. However biggest let down was staff who were unfriendly at best. We were given drink vouchers when we arrived but just got told we could have a glass of wine or juice and that was it. Tried to put on the room bill and was told they wanted payment in cash. Avoid if you can.
Hotel looks from outside nice. I mean building is cool. But when you will get your room or corridor you can understand that needs urgent renovation. Also very expensive all services. Breakfast area ugly and smelling very bad. Also there is not so much options. Airport transfer is 790 Czech Kron. If you will get normal taxi price is just 350. They need to change something. Wifi has very bad connection. Just location is very good. But is not enough....
Let me start by saying this hotel isn't what you expect from a 5 star hotel, all rooms, corridors and communal areas are very dated and the hotel lacks amenities you would expect such as a gym or swimming pool. The lift even has a manually opening door! However, this has its positives, the rooms are much bigger than you'd have at a more modern hotel. The cleanliness of the room when we arrived was ok, some of the surfaces clearly hadn't been wiped but nothing too bad. The breakfast is good, with a wide variety of cooked options, cereals, breads/pastries, etc, even an omelette station. The location is fantastic and easily the best thing about the hotel. Right in the old town, nothing is more than 10-15 minutes' walk away. However, there is a casino and strip club downstairs which makes for some interesting characters standing outside the front doors at night... There are bouncers in attendance so it doesn't feel threatening, just a bit unusual for a 5 star hotel!
Hotel is located on Wenceslas square, its nice old hotel with a good atmosphere... Staffs were very friendly, helpfully....everything was good during my visit ... ;-) Rooms are very big,nice... Breakfast were standard good. This hotel is good situated that is the biggest advantage... To the old square its less then 5minutes by walk...
- Walking distance to Mucha Museum and Estates Theatre
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Nove Mesto, TOP Hotel Ambassador-Zlata Husa is within a 5-minute walk of popular attractions such as Mucha Museum and Estates Theatre. This 162-room, 4-star hotel welcomes guests with free breakfast, a casino, and free in-room WiFi. It's in central Prague and also a short walk from Wenceslas Square and Old Town Square.
Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.
All 162 air-conditioned rooms provide fireplaces, minibars, and safes. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.
TOP Hotel Ambassador-Zlata Husa features a casino, a nightclub, and a health club. Self parking is available for CZK 600 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a business center.
Reviews from Trip Advisor
68.0% of guests recommend this hotelTotal of 923 reviews