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TOP Hotel Ambassador-Zlata Husa

4.0 out of 5.0

Recent guest reviews

Excellent location, close to everything, can get everywhere by foot. excellent spacious old style rooms, we were on the last floor and had a balcony overlooking Vazlav square. The only thing missing was a gym which was disappointing. Will definitely recommend this hotel

Hotel must be nice but 10 years now its an old tired hotel. Size of rooms and bathroom is great but the furniture, lobby and everything including staff is old. Staff doesn't smile much and have soviet looks on their faces all the time which is weird. Breakfast was not 5 star at all but most of all THE HOTEL HAS NO AIR CONDITION which was terrible they say it had air conditioning and that was the reason we opted for the hotel but it didnt work they say its centrally air condition but no its not. the only good thing about the hotel is its location and that it. Never again!

Ambassador Hotel in Prague was horrible, 90 degrees outside & no AC in room, beds were harder than a wooden table, bathroom had stains on tub & hair & dirt in sink area. Had to ask for a fan & leave window open to get any air & birds were making noise constantly, got no sleep. Hotel claimed it was central air & was at the max. Stuck here for 2 days as it was part of a tour I was on. Avoid it at all costs!

Nice hotel although I'm not it is qualified to being calls a 5 stars hotel. The location is the best part, I was satisfied with the service, the restaurant is good but a bit slow. In overall a good experience.

The hotel is ageing, but my room was clean. The room was small, but the bed was comfortable. The shower stall was extremely small! Well located and reasonably priced. The breakfast was good, but there were a lot of tour groups so if you were trying to get a seat a breakfast or use the elevator when the group was on the move you had a big problem. Next door to Casino and "gentlemen's club". Really did not enjoy being hassled by the promoters outside trying to get you to go into the club when you were trying to enter the hotel.

The location of this hotel is perfect for all things that you would like to see in Prague and it is very close to the metro for outside of the city. The hotel itself is musty and smells like smoke throughout the hotel. The rooms are nice and big but they also smell, The curtains do not block out ANY light and so when the sun rose at 6, it was super bright in the room. The hotel will also not turn on any air unless it calls for it with the weather and let's face it.....how warm does Prague get? When I called to ask if the air could be turned on, I was told to open the window. When I told them that I tried and was unable to, they hung up on me. The rooms also had very thin walls and you could hear everything in the room next to you. The staff in the breakfast room were just as warm. They are more busy discussing things in Czech than to making sure you feel welcome. The food, I felt, was great and had a great variety....including an omelet station. I gave the hotel and average because in my opinion it was average. They could have done better but lacked in several areas.

Good location BUT room was small overlooked main wenceslass square, noisy all night as Casino [part of hotel] seems to empty during the small hours [4 a.m] lots of shouting , en suite bathroom with spa bath but spa did not work. This room was bettre than some which had no view,Cleaning staff polite but under the beds had not seem a hoover for years, disgusting, full [I mean FULL] of dust and dirt with old flipflop. Bar staff very rude, so complained, my first time I had ever had to call managment anywhere in the world. Resteraunt [if you can find it... hard seats but food was really good except I had my main oarse delivered 15 minutes before my wife had hers. Leaving we were accused of having used minibar which we had not, eventually they capitulated but no apology. I see 5 stars given by some, 2 is my best and only due to the position and quality of the food [when you get it] Smoking in the bar area and at one end of resteraunt surprised us and it was not pleasant to smell the smoke.Would not stay again

The location of the hotel is amazing. Right by the centre, everything you would want to see in Prague is within walking distance. The staff at the hotel is very helpful, and very friendly. They work efficiently and effectively at solving whatever your needs are. The hotel itself is very old and rather odd. The room resembles more an apartment than a hotel room. The bed is ok, sheets are clean, floors and bathroom are clean. There is a turn down service. However, the whole hotel smells of cigarette smoke and cleaning products. I understand that change doesn't happen over night and Prague is just transitioning into non smoking but please be aware that it is an issue if you are sensitive to smells. Breakfast is terrible, lots of options, nothing is edible. Coffee is terrible. In my opinion this is not a five star hotel. If you are looking for a good three star hotel in the city centre that's a great place to choose.

I was accommodated in this hotel for 3 nights. I was satisfied with all services offered me. The location of the hotel is in the heart of Wenceslas Square so connection to trams and tube is perfect. If you want to use a tube - station of line A and B is in opposite site of the hotel and on the corner. Most of attractions is few minutes on foot from the hotel. The services were perfect. The room was clean everyday, new towels every day. We get voucher for welcome drink in lobby bar :P. The receptionists speak Czech, English, German and Russian. Breafast was perfect as well. In the hotel you can visit restaurant, lobby bar or you can go wellness. I recommed you this hotel when you are planning a stay in Prague.

I spent only one day in this hotel and have not seen the rooms. Parking was full, so I had to leave the car in parking some 500m away. The place has its historical beauty, but it is visible that not much was invested in renovations through out the time. The place is certainly not 5* property standard, but old 4*. Cheap solutions everythere, poor sound at conference hall, smelly restrooms.. Average food. I only see advantage in the central location, especially if you want to walk the city and do not need to park the car, though there are plenty of other more recommendable options near by.

Vaclavske Namesti 5-7 Prague

Hotel highlights

  • Walking distance to Mucha Museum and Estates Theatre
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Nove Mesto, TOP Hotel Ambassador-Zlata Husa is within a 5-minute walk of popular attractions such as Mucha Museum and Estates Theatre. This 162-room, 4-star hotel welcomes guests with free breakfast, a casino, and free in-room WiFi. It's in central Prague and also a short walk from Wenceslas Square and Old Town Square.


Dining

Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All 162 air-conditioned rooms provide fireplaces, minibars, and safes. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.


Property features

TOP Hotel Ambassador-Zlata Husa features a casino, a nightclub, and a health club. Self parking is available for CZK 600 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Junior Suite

King 1 | Twin 2 | Sleeps 3

Standard, Two Twin Beds

Twin 2 | Sleeps 2

Triple Room

King 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 854 reviews