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TOP Hotel Ambassador-Zlata Husa

4.0 out of 5.0

Recent guest reviews

Ac in the rooms does not work and they will tell you that there is a central ac to the entire building.. Food was not good. The room was not clean.. The ceiling is high so they never clean it, and where there are curtains it is full of spider webs.. I spent there 4 nights. Each night at least 2 big spiders went out above our bed.i couldnt sleep i was affraid and when i called the reception for help two workers came and laughed at me. At the first night i wanted to change rooms but they told me that because the building is old all the rooms have this problem. I reccomend to stay away from this hotel.. There are better hotels that treat you better and that are much cleaner

Right on a main square with easy walks to all the tourist stuff. Pleasant staff. Room is fine, but remember this is a large hotel. Bed good. But I was here for four days, and some paper that was in the bathroom on the floor when I arrived, was never removed. Very good breakfasts, included. You will hear neighbours though.

Spent 3 nights at this hotel, staff were friendly and helpful Positive things about this hotel are good location to other bars and restaurants Close to metro station Good selection for breakfast and meals in the evening were ok Free wifi which was relatively quick Safe in the room Small drinking/eating area outside Negative things about this hotel. Very small shower, like on a cruise ship Bed uncomfortable Hotel could do with a lick of paint Very small lift (nightmare with luggage no more then 2 people at a time) No tea or coffee in room Only British tv bbbc world news

Good room on the quiet side of the hotel. View of C&A from the room. Looked after well by staff and never seen so much choice at breakfast. Brought small chocolates to the room when we went out for dinner. Air con wasn't adjustable, but was okay. Lovely big Jacuzzi and shower in bathroom, with good size bath towels.

We are staying 3 days in junior suite room no.515. Bathroom is spacious but not properly equiped. This suite has a dome with direct ligth from the roof,therefore during the nigth we can not slept because of this. We recived 2 vouchers for welcome drink. We are ordering 2 beers at 22,30 at lobby bar but waiter very nasty said the the Vouchers are onlyfor non alcooholic drinks(not specified on the voucher) and said that will be colosed at 23,00. We paid for the beers(no problem) butis a maater of principle.

A charming hotel. An experience to be in such a hotel. Rooms are beautiful and clean. The furniture is antique style. The hotel's location right in the center lies in the main square Wenceslas. Very good service. Breakfast is rich. warmly recommended.

Large room, mine on level 3 overlooked Wencelas Sq which was interesting but not all that quiet at night. There are no porters to carry your bags to your rooms and there are stairs to the lift (one is very old and quaint). Breakfast is substantial and caters for a lot of different tastes. Staff are strangely muted, not particularly friendly which is odd for hospitality! Room service and housekeeping adequate, didn't always change glasses or empty bins. Some towels are frayed, no ice in bar fridge. Biggest gripe no kettle in the room!! Not 5 star for these reasons although the price is! Aircon is poor but you can open the windows so that didn't bother me.

You will never be able to forget The Ambassador in Prague. For all the wrong reasons. Perhaps this used to be a great hotel during the cold war. Things haven't been upgraded since 1989, even the hostile communist attitute is preserved. If you wanna go back in time and experience the dirty, poverty-stricken communist-Czechoslovakia first hand, in the mid-eighties behind the iron curtain, Hotel Ambassador in Prague might be something for you. It is a communist museum. If you’re looking for the smell of old cigarette smoke, you’ve come to the right place. The hotel enourage smoking in the lobby, in the bar area and in the rooms. Yes, it’s actually OK to smoke in all the rooms! The rooms are dirty. Very dirty. Many years ago, when the mattresses were new, the bathrooms were without stains from blood and urine, the sink was without hair and without dirt that pile up under the beds, this might have been a nice hotel. But that was of course a long time ago. This is a two-star hotel, and what saves them from the one-star status is the location. It’s central, but very tacky. They don't deserve the five stars they've put up on the wall in the lobby. I stayed three nights in this hellhole. Every night, in the middle of the night, I was woken up by laughter, shouting and horseplay in the corridors. This was not the usual unruly, drunken German guests on the booze. This was the staff! One of these nights they ran a kind of a machine back and forth in the corridor, making a dreadful noise. It was impossible to sleep. I woke up every night from the totally unnessecarry noise made by the staff. The check-in took 40 minutes, because they couldn’t find my reservation. I was a little bit surprised (and glad) when they offered me a cup of coffee while I was sitting there, waiting for them to sort out their own mess. After 40 minutes, they finally found my reservation, and presented a bill of CZK 72 for the coffee. In any other place in the World, it would of course have been complimentary. Breakfast is pretty awful. In fact, it’s the worst I’ve ever had at a hotel. I’m 52 years old and have been travelling all over the World for the last 30 years. In a way, I felt sorry for the breakfast staff, having to work under such awful management. The rooms are big, filled with uncomfortable and impractical furniture. I would not recommend this hotel to anyone and would not like to go back. What is the matter with the staff? They are extremely rude. Bar staff is unhelpful, breakfast staff is unpleasant but the reception staff is unbelieveable arrogant. None of them speak English very well, so it’s hard to talk to them. The staff seem to prefer to relate to each other. When checking in and out, the staff were joking and laughing to each other and didn’t seem to recognise the customers in front of the desk. The rooms have no A/C. The corridors are gloomy, The Shining style. The two small elevators are scary, I may have gotten a souvenir: Tics. My skin is itching. The housekeeping is terrible: They didn’t change the linen on the beds during my stay. They didn’t vacuum at all. The TV has 28 Czech channels, five Slovak channels and two English channels. That doesn’t matter, because the wildlife in your room will bring you plenty of entertainment: Never mind the flies, they’ve taken care of that by placing spiders around in the corners and in the laughable chandelers. You see the web, right? If you are faint at heart, please don’t look under the beds. They haven’t vacuumed under the bed for years, and the bugs live here. Me, and a number of guests here at TripAdvisor, have identified these bugs as cockroaches, but the hotel manager denies this. Bugs, yes. Cockroaches, no. He informs us that these big bugs are harmless bugs from the trees outside, and that there is no reason to kill them. Live and let live is their motto, isn’t that great? If you bring your kids, they can pick up some valueable lessons about drug dealing, hustling, gambling, stripping and prostitution. It can get quite busy outside the hotel at night: Bouncers try to steer hotel guests towards the strip club («Goldfingers»), drug dealers are pushing whatever they’re selling and prostitutes are promoting, well, themselves. There is a brothel under the hotel, and at the ground floor there is the strip club and something pathetic called a «casino», which has little to do with the glamourous gambling venues you see in James Bond movies. Fortunately, police is everywhere, for good reasons. If Hotel Ambassador was the only hotel in Prague and if it was free to stay there, I would have turned it down.

I the hotel .. the employees very kind and friendly. I recommend it so much and defenetly I will only stay in this hotel in my next trip . Easy access to all the sights and very comfortable from all the aspects. 👍👍👍

A good hotel that is located in the centre of Barcelona. Descent food as well as relatively good service. A very good venue for a small sized conference, which is what I was there for in June of 2017.

Vaclavske Namesti 5-7 Prague

Hotel highlights

  • Walking distance to Mucha Museum and Estates Theatre
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Nove Mesto, TOP Hotel Ambassador-Zlata Husa is within a 5-minute walk of popular attractions such as Mucha Museum and Estates Theatre. This 162-room, 4-star hotel welcomes guests with free breakfast, a casino, and free in-room WiFi. It's in central Prague and also a short walk from Wenceslas Square and Old Town Square.


Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


All 162 air-conditioned rooms provide fireplaces, minibars, and safes. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.

Property features

TOP Hotel Ambassador-Zlata Husa features a casino, a nightclub, and a health club. Self parking is available for CZK 600 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Junior Suite

King 1 | Twin 2 | Sleeps 3

Standard Double Room

King 1 | Twin 2 | Sleeps 2

Triple Room

King 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 874 reviews