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TOP Hotel Ambassador-Zlata Husa

4.0 out of 5.0

Recent guest reviews

Came here for wedding anniversary as Prague one of the most beautiful places you can visit. Sadly this hotel does not justify its surroundings. Very tired inside and breakfast area looks like a hostel. Room was nice but faced on the street and noisy. However biggest let down was staff who were unfriendly at best. We were given drink vouchers when we arrived but just got told we could have a glass of wine or juice and that was it. Tried to put on the room bill and was told they wanted payment in cash. Avoid if you can.

Hotel looks from outside nice. I mean building is cool. But when you will get your room or corridor you can understand that needs urgent renovation. Also very expensive all services. Breakfast area ugly and smelling very bad. Also there is not so much options. Airport transfer is 790 Czech Kron. If you will get normal taxi price is just 350. They need to change something. Wifi has very bad connection. Just location is very good. But is not enough....

Let me start by saying this hotel isn't what you expect from a 5 star hotel, all rooms, corridors and communal areas are very dated and the hotel lacks amenities you would expect such as a gym or swimming pool. The lift even has a manually opening door! However, this has its positives, the rooms are much bigger than you'd have at a more modern hotel. The cleanliness of the room when we arrived was ok, some of the surfaces clearly hadn't been wiped but nothing too bad. The breakfast is good, with a wide variety of cooked options, cereals, breads/pastries, etc, even an omelette station. The location is fantastic and easily the best thing about the hotel. Right in the old town, nothing is more than 10-15 minutes' walk away. However, there is a casino and strip club downstairs which makes for some interesting characters standing outside the front doors at night... There are bouncers in attendance so it doesn't feel threatening, just a bit unusual for a 5 star hotel!

Hotel is located on Wenceslas square, its nice old hotel with a good atmosphere... Staffs were very friendly, helpfully....everything was good during my visit ... ;-) Rooms are very big,nice... Breakfast were standard good. This hotel is good situated that is the biggest advantage... To the old square its less then 5minutes by walk...

This hotel is located in Wenceslas Square, which is a very short walk to the Old Town Square. Our room was very big and the beds are very comfortable. There is plenty of choice at the buffet breakfast but be aware it can get busy and you might have to wait a while for a table. The staff can be very helpful at times, slight problem with our plugs which they changed for us .... no problem and ordering a taxi for us, but didn't offer to carry the bags up the room. We had a massage in the hotel which i would totally recommend especially after a day of walking ......but you need to book.

Me and ny friend stayed at the Ambassador for 3 nights. The hotel claims to be a 5 star hotel but I can not agree with that, it's a 3 star hotel. The rooms were big, breakfast ok, but the hotel was old and needs a touch up. When we arrived the man in the reception was friendly, but when we on our last night asked for help from the concierge with ordering a taxi (from a company we used to get to the hotel) they refused to help us because the hotel was working together with another taxi company. We tried to explain that we just wanted them to call the taxi to make sure the taxi would understand where and when to pick us up, but the concierge (and another person working at the hotel) just said "call yourself". We asked many times but they would not help us. Because of this, I can only give this hotel 2 stars.

The location is perfect. The room was clean. The breakfest is good. They provide us a baby bed. The rooms are average, but be aware that there is no kettle and no iron in the room. Have a good holiday...

Well located hotel with above average rooms. They feature room unit ac in some rooms. Most rooms feature a whirlpool tub. However both tub and shower are smallish and would not fit larger person. That said, after a long day of walking a nice hot bath was a pleasure. The breakfast buffet is first class. The doorman was a tad surly when bringing in the bags for our group. Don't stay on the 6th or first floors. Elevators don't run to them and are very small. They hold only 4 people.

The street front belies the character within this hotel. Privately owned it has been refurbished to a high level , where cost has not been the main criteria when fittings and decoration has been selected. Rooms comfortable and ours was a good size. We stayed for 3 nights with a Titantravel group. This included dinner on the first night. This was a buffet with a good choice, presentation of starters and desserts was fantastic. Breakfast was excellent, again with a good choice. Location is good in Wenceslas square, so only a short walk to all the activity in the Old Town Square.

Their staff was friendly and rooms were average as compared to what they charge you. I would suggest checking online promotions for this hotel, otherwise, this maze like hotel doesn't offer much. The first thing you were given at front desk is a free drink voucher, which in reality is a very small portion of orange juice (not fresh) only.

Vaclavske Namesti 5-7 Prague

Hotel highlights

  • Walking distance to Mucha Museum and Estates Theatre
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Nove Mesto, TOP Hotel Ambassador-Zlata Husa is within a 5-minute walk of popular attractions such as Mucha Museum and Estates Theatre. This 162-room, 4-star hotel welcomes guests with free breakfast, a casino, and free in-room WiFi. It's in central Prague and also a short walk from Wenceslas Square and Old Town Square.


Dining

Free breakfast is included with your stay. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All 162 air-conditioned rooms provide fireplaces, minibars, and safes. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and other amenities include phones and desks.


Property features

TOP Hotel Ambassador-Zlata Husa features a casino, a nightclub, and a health club. Self parking is available for CZK 600 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Junior Suite

King 1 | Twin 2 | Sleeps 3

Standard Double Room

King 1 | Twin 2 | Sleeps 2

Triple Room

King 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 907 reviews