Holiday Inn Prague Congress Centre4.0 out of 5.0
Recent guest reviews
I have booked a room using ihg website or by phone. Looked at website and , as my country is european using euros, the price was in euros. Of course, as usual, they apply the rate in their own currency, which is , of course more dear then the normal exchange rate. This is not fair and , I believe also not legal. I have to ask my lawyer and put the question at brusselles.. The balance infavour of ihg is appx 10% more. Not bad as a gain , considering you are booking directly, without 15% commission of trivago, or one of them. It can be also 20or more if you want highlighted position... This happen mainly in Europa as if you go to china, you pay in their local currency, yuan or remimby , same in most part of the world, but beeing in Europa you maybe charged, also in the uk , with your own currency. One time I was charged in uk, first is Swiss francs, then converted into US dollars, then converted into pounds. Please pay attention , if you want credit or cancelled the payment, they will apply same sistem as the previous one, so ending up with 20% more to pay... very clever. Going to the hotel. Is within the standard of holiday inn. A bit poor breakfast, a lot of confusion and wasting time, if you bump into a bus arriving and served only by one staff. Also few language problems, if they cannot answer properly, cleaver way too. Unfortunately I arrived as above. It took me a bit more then an hour to check-in, also because, and this is not clever or nice, the staff and two bigger bosses, didn’t know the rate of the hotel. I had to open my iPad and show thei hotel prices on thei ihg website, the answer was, very kindly, sorry we may not be able to apply these rates and we don’t know, we have to ask our boss. So I started with miss lucie, she was kind but did not want to understand as I value her English good enough , why she would then get the job? She asked mrs Petra valentova, and she was her boss, difficult to admit that she didn’t know about the website page of the hotel with the prices. Sorry sir I have to ask my boss..she phoned her boss at appx 5 pm Friday mr petr hlavac, which on the phone answerred the same. They do not know their prices and don’t read their web page... Nice? So my wedding anniversary was spoiled, lost my booking at the restaurant and 500 krowns of booking fees. And ending up with a sort of fish and chips. I called ihg rewards club for complaint and assured me, supervisor will check into the matter, all vey kindly and nicely said. After two days nothing. No excuse or whatsoever.. This is not a good service and one of the worse I ever had in one holiday inn. I am spire member for over 20years, that means I spend more then 75 nights per annum . The kindness , which is only from the front, doesn’t pay... sorry. The hotel is , as said within the standards. Location is not centrally, so you have to take a taxi as is difficult to park in the town. Breakfast is poor and , when is full is difficult to get a decent one, as the staff is not enough to keep up serving new plates.. There are a lot of hotel in town , so you do not need to stay there. Inconveniences of getting a normal taxi, there are a lot of cleverdik, specially with tourist. Prague is a beautiful city, very nice, and the number of tourist is huge. Therefore, the demand is high as the prices can be higher too. If I would go back to holiday inn Congress Centre Prague? No Hope you will get a better opinion and stay. Best of luck and happy new year
We stayed here because we were attending the congress centre for an exhibition and conference and we took our baby on his first journey. The hotel provided a cot for us and a family room which was very useful because we needed a lot of space to make it easy for us to look after the baby. The majority of the staff were really good, there were the odd ones that weren't so good. The restaurant had really nice food and the bar was very handy too. The rooms were clean. The proximity to the congress centre was the best thing for us.
Really beautiful hotel modern and clean same as the room. I will recommended to everyone to use restaurant as the food is on point they know what they doing and presentation is on 5* hotels really enjoyed. I will love to say night thank you to Me. Sylvia she make our stay very easy welcome you on breakfast with the biggest smile and really helpful person. What I will change in the hotel is bed and blanket as I have metres and 2 blanket which is not really comfortable. Also it will be nice to have more welcoming reception as i have to wait 5 min to be a knowledge by anyone as one person was on personal phone and other reception counting money. However check out was amazing smile full explanation helpful. This is just only my opinion of the things that could be change a part that my whole experience was very good I will recommede this hotel to others.
About 40 minutes from airport. Couple miles from city centre - few stops on train which there is a station within 5 minute walk. We received a very reasonable price - great savings from hotel on city centre. Reception was friendly and helpful. Stored luggage for us on last day which was very helpful. Didn't suggest train to get to city centre which we discovered the next day and is convenient and low cost. Room was clean and comfortable. Nice large towels, nice lighting and extras. Shower has no door and water gets on the floor no matter how we moved the shower head. My big disappointment with this HI was the food and beverage. Breakfast was pretty good - buffet - but expensive. For dinner I had chicken which was way too salty and my wife had a beef was dry and only one piece of meat and a plate full of sauce with dumplings. For a country that prides itself on beer they had one on tap and one bottled. And again dinner not worth the money. They do have a bistro but we did not a chance to use. TIP: gas station next door has a little coffee shop with pretty good coffee and selection of pastries and cold sandwiches. Plus a good selection of other things for sale. And it's lots less expensive then HI breakfast. There are other choices within walking distance also. Good service, nice hotel just recommend you eat and drink elsewhere.
After along journey I arrived at the hotel at 11am, just to be informed that my room is not ready. Well without much fuss, I said to the receptionist I'll be in the restaurant having meal and please let me know as soon as my room is ready. Unfortunately, she (forgot the name) didn't action on my request nor cared about it. I went to the reception at 1.57pm and show how unhappy I am, and she gave a room. This shows exactly how inconsiderate human being can be, knowing the long journey I too to reach Prague, the worst she was rude when I ask for explanation. I just walk away.. Housekeeping staff does not speak English, not even a word they understand. All request has to go through reception and when they sent the housekeeping, I could not explain to them. So fortunately the Rooms Service staff assisted with my request and got it done. All happens on the day I arrive, despite all these the restaurant, food and drinks was fantastic, including the staff. Breakfast choices, was great.. I didn't need much assistant on the following days except for couple of request. However I notice there was no water replenished when they make up my room and when I ask for water its chargeable, I have pay 250 Kc for it to be delivered to the room.
Comfortable but not very close to the Center of the City. Metro station some 200 meters away with no escalator and numerous steps up and down to get to the right side of the station. The staff were very friendly and educated. A receptionist's suggestion of a city waliking tour with medieval restaurant in a dark cellar with mediocre food after a long walk was not much appreciated by us. The hotel needs to be more selective on proposing a tour or guiding guests to visit places.
We checked in late on October 20, 2017 at about 10.35 pm. The reception manager Jan helped us to check in within a few minutes. He helped us immensely by guiding us with taxi fare so that we could deal with an unreasonable demand from a non certified taxi driver who demanded almost 3 times the normal fare. The room was clean spacious and had all the promised amenities. Breakfast next day early at 6.30 am was delightful with good variety and fresh foods cooked hot and cold items. The restaurant staff was amenable to prepare special vegetarian items for us that were delicious and we were pleased to dine and lunch at the Hotel restaurant on two different occasions. When we checked out on Oct 23rd the staff helped us with our luggage, taxi bookings and all other help that made our stay in Prague pleasant and easy. A wonderful stay in a nice clean and well appointed hotel in a great location in the fine city of Prague.
Based on several nights in the last couple of years the hotel is ok, rooms are nice and clean, food is ok, breakfast is fine but the hospitality and attitude of the staff should be improved. I faced more times ignorant and rude recepcionist. Not saying hello can be rude, right? Besides these type of things it is good.
I used my IHG reward points to stay for 2 nights in this hotel. The property is located around 30 mins by cab from the airport (500-750 Czech Crowns) and is well connected to the city centre through the metro (station is 5 mins away) or tram (11 mins away). The commute the city centre is about 10 mins. My stay was comfortable and the staff were very courteous and helpful. The rooms are relatively small and compact but clean and good value for the price/redemption points. As a lovely gesture, the GM of the hotel sent a small bottle of wine, a bottle of water and some dry fruits with compliments given my membership of IHG. I really appreciated that gesture - and it is these little things that endear a guest to the properties they stay in. The hotel also offered me a complimentary welcome drink upon arrival - again, much appreciated. If you are a vegetarian, you might find the menu options quite limited. Otherwise, the food that I tried in the restaurant was good fare. There is a 24 hour supermarket store (small) on the -1 level which can offer drinks/snacks/sandwiches etc. at very reasonable prices if you so require.
Located south of the main Prague tourist areas but steps from the Vysehrad metro station and the red line ( ie so don't worry about the location). Actually, the Vysehrad neighbourhood can be a freshing place to stay once you've waded through a few crowds in Old Town and there are some good restaurants within walking distance (eg. Arrosto, Kandelabr, U Kroka ) from the hotel. And take a walk over to the Vysehrad park which has a prominent Prague cemetery and great views of the river & city. The staff are friendly and efficient and checked us in early on our 1st day when we were jet-lagged & needed our room. No language problems. Hotel clean. Breakfast included and ok. No reason not to stay here, unless you don't want to use the metro to get around to the other tourist areas of Prague. Being right on the red metro line makes access easy from the hotel.
- Walking distance to Vysehrad Castle and Prague Congress Centre
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- 24-hour fitness center
Located in Podoli, Holiday Inn Prague Congress Centre is adjacent to Prague Congress Centre and within a 10-minute walk of other popular attractions like Vysehrad Castle. This 254-room, 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. In the historical district, it's also near Old Town Square and Prague Castle.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.
All of Holiday Inn Prague Congress Centre's 254 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. In-room massages are available, and other amenities include phones and desks.
Holiday Inn Prague Congress Centre features a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. Self parking is offered for CZK 500 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a terrace, and laundry facilities.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 761 reviews