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Holiday Inn Prague Congress Centre

4.0 out of 5.0

Recent guest reviews

The room is nice and clean, also has free wifi in room but refrigerator is locked, you must use the credit card to guarantee to use it. The breakfast is good. Staffs are polite. These is also a small supermarket near the hotel.

Forget it if you like to keep fit. The ‘mini gym’ is not adequate at all, the equipment is very old and not well maintained. Actually, this is really poor and an embarrassment for ‘IHG hotels. There is a notice in the elevator (pic attached) advising guests at what time to take breakfast, I have never seen this before in a Holiday Inn only in the ‘Hi Express’ brand. In actual fact the breakfast was nothing to fight over :) Otherwise the hotel is okay but certainly not among the best Holiday Inns. If this review was useful, please take a moment moment of your valuable time to give me a helpful vote. Thank you.

Me and my friend booked two rooms for one night . I prefer to stay in Holliday inn always all over world . This time a bad experience . There was the trainee on reception and he know nothing about management . First he took about 35 minutes and after making lot of mistakes he got the help of experienced lady but he gave my friend the room without bed which was changed after complain and took time again . Next day on checkout that guy was again on reception and he could not figure out the 500 Euro and gave me back few Cz crowns. Then I told him that I gave you 500 Euro note .Fortunately the note I given him was present on counter but trainee was not realising what he is doing and what he has to return . Fortunately a experienced lady came and she helped us . This is bad experience indeed. Reputed hotels like Holliday inn must have experienced staff on counter and not let trainees deal their customers . Overall hotel is excellent . Rooms are comfortable . Breakfast was good .

Our flight was delayed due to the snow at Bristol airport so we had to find somewhere quick to stay. We went on to booking.com and this hotel came up as the cheapest so we booked it. We were given a standard room on the first floor but after a while it was very cold and the heating was not working properly so my partner went to reception to say and eventually they sent hotel maintenance and 2 managers as 1 was English speaking. It didn't improve so my partner went to find someone and Lucas was in the corridor talking to another couple so there was obviously a problem with the heating. Within 10 minutes Lucas was knocking on the door offering us an upgrade to an executive room. It was lovely and warm and a very pleasant surprise. The staff at breakfast were cheerful and friendly. The selection at breakfast was great, with cooked as well as continental. The metro was a 3 minute walk away. A bit out of the city but transport was available if needed. There was a Tesco quite local and a lovely traditional pub just across the road.

We were there as a group. Breakfast is really good, but the rooms are not so comfy. Renovation needed. At the time we were there the temperature was above -15 celsius so if u are going in Prague soon be prepared to freeze.

I have been using this hotel chain around the world (dubai abu dhabi johannesburg etc) this is the worst one! Receptionist repeatedly saying I DONT CARE if you have faced an issue in hotel. Not acceptable, I will make a statement about it

There were three of us traveling. As I found out most of hotel in Prague will either limit their rooms to two adults max, or introduce charges for extra person staying. So the only way to avoid paying for 3rd person is to use old IHG trick of extra person charge not applicable when booking on points. Hence this hotel. To be honest, for 2-3 nights stay it is quite adequate - although not centrally located, it is only 3 metro stops to downtown, and there are 200m from hotel door to metro Vyshegrad station. It is also walkable (we were able to walk from Charles bridge to the hotel in about 45 minutes). What makes this hotel interesting is that executive room guests have access to executive lounge that provides some soft drinks, coffee and snacks for free - quite handy. What escapes logic though is why on earth they put executive rooms on 5th floor, but executive lounge on 1st floor? Quite long walk for cup of coffee. For the reasons unknown there was only sparkling water in the fridge. I'd also say they have quite strange hours for providing snacks in the lounge (believe it is 10am to 6pm) - for primarily business hotel most of the guests will be out at that time. Executive rooms are well designed with bathrobes, slippers and water provided. The only problem was heating - it was uncomfortably hot during our stay - all attempts to turn heating off were unsuccessful - clearly the room thermostat was cleverer than us. Other than that - typical holiday inn (seen one seen them all). Would stay again if price is right.

For sure looks the same as in photos, good service, many things for breakfast, would not say it's super tasty, but ok :) Very nice breakfast restaurant stuff and Polina in the reception :) P.S. Leave deposit in cash, if you'll not spend it you'll receive cash back during check out.

I stayed here for a couple nights and it is a really nice hotel. It is convenient to the local rail station that takes you all over town. For the price, I thought it was an excellent value. I had the breakfast there they day I left and it was also excellent.

I have booked a room using ihg website or by phone. Looked at website and , as my country is european using euros, the price was in euros. Of course, as usual, they apply the rate in their own currency, which is , of course more dear then the normal exchange rate. This is not fair and , I believe also not legal. I have to ask my lawyer and put the question at brusselles.. The balance infavour of ihg is appx 10% more. Not bad as a gain , considering you are booking directly, without 15% commission of trivago, or one of them. It can be also 20or more if you want highlighted position... This happen mainly in Europa as if you go to china, you pay in their local currency, yuan or remimby , same in most part of the world, but beeing in Europa you maybe charged, also in the uk , with your own currency. One time I was charged in uk, first is Swiss francs, then converted into US dollars, then converted into pounds. Please pay attention , if you want credit or cancelled the payment, they will apply same sistem as the previous one, so ending up with 20% more to pay... very clever. Going to the hotel. Is within the standard of holiday inn. A bit poor breakfast, a lot of confusion and wasting time, if you bump into a bus arriving and served only by one staff. Also few language problems, if they cannot answer properly, cleaver way too. Unfortunately I arrived as above. It took me a bit more then an hour to check-in, also because, and this is not clever or nice, the staff and two bigger bosses, didn’t know the rate of the hotel. I had to open my iPad and show thei hotel prices on thei ihg website, the answer was, very kindly, sorry we may not be able to apply these rates and we don’t know, we have to ask our boss. So I started with miss lucie, she was kind but did not want to understand as I value her English good enough , why she would then get the job? She asked mrs Petra valentova, and she was her boss, difficult to admit that she didn’t know about the website page of the hotel with the prices. Sorry sir I have to ask my boss..she phoned her boss at appx 5 pm Friday mr petr hlavac, which on the phone answerred the same. They do not know their prices and don’t read their web page... Nice? So my wedding anniversary was spoiled, lost my booking at the restaurant and 500 krowns of booking fees. And ending up with a sort of fish and chips. I called ihg rewards club for complaint and assured me, supervisor will check into the matter, all vey kindly and nicely said. After two days nothing. No excuse or whatsoever.. This is not a good service and one of the worse I ever had in one holiday inn. I am spire member for over 20years, that means I spend more then 75 nights per annum . The kindness , which is only from the front, doesn’t pay... sorry. The hotel is , as said within the standards. Location is not centrally, so you have to take a taxi as is difficult to park in the town. Breakfast is poor and , when is full is difficult to get a decent one, as the staff is not enough to keep up serving new plates.. There are a lot of hotel in town , so you do not need to stay there. Inconveniences of getting a normal taxi, there are a lot of cleverdik, specially with tourist. Prague is a beautiful city, very nice, and the number of tourist is huge. Therefore, the demand is high as the prices can be higher too. If I would go back to holiday inn Congress Centre Prague? No Hope you will get a better opinion and stay. Best of luck and happy new year

Na Pankraci 15/1684 Prague

Hotel highlights

  • Walking distance to Vysehrad Castle and Prague Congress Centre
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Podoli, Holiday Inn Prague Congress Centre is adjacent to Prague Congress Centre and within a 10-minute walk of other popular attractions like Vysehrad Castle. This 254-room, 4-star hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. In the historical district, it's also near Old Town Square and Prague Castle.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All of Holiday Inn Prague Congress Centre's 254 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers. In-room massages are available, and other amenities include phones and desks.


Property features

Holiday Inn Prague Congress Centre features a 24-hour fitness center, free WiFi in public areas, and 5 meeting rooms. Self parking is offered for CZK 500 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a terrace, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 784 reviews