See all properties

Intercontinental Dominica Cabrits Resort & Spa by IHG

5.0 star property

Choose dates to view prices

Photo gallery for Intercontinental Dominica Cabrits Resort & Spa by IHG

Exterior
Creator video - submitted by Scottsdale Travel Chick
4 outdoor pools, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bellhall Road, Douglas Bay Cabrits National Park, Portsmouth
  • Place, Cabrits National Park
    ‪9 min walk‬
  • Place, Fort Shirley
    ‪6 min drive‬
  • Place, Coconut Beach
    ‪8 min drive‬
  • Airport, Marigot (DOM-Douglas - Charles)
    ‪35 min drive‬

Room options

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

8.0 out of 10
Very good
(1 review)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Beach/ocean view

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobil, Roll-In Shower)

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobil, Roll-In Shower) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobil, Roll-In Shower)

  • Ocean view
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Cabrits)

Coffee/tea maker, electric kettle

Suite, 1 King Bed (Cabrits)

  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access (Plunge pool access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Pool Access (Plunge pool access)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Kweyol)

Suite, 1 King Bed (Kweyol) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed (Kweyol)

  • Ocean view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Ocean View

Grand Suite, 1 King Bed, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1210 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Multiple Beds (Kalinago)

Villa, Multiple Beds (Kalinago) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Villa, Multiple Beds (Kalinago)

  • Ocean view
  • 4585 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse, Multiple Beds (Cabrits)

Penthouse, Multiple Beds (Cabrits) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Penthouse, Multiple Beds (Cabrits)

  • Ocean view
  • 2809 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Twin Bed (Emerald)

Coffee/tea maker, electric kettle

Suite, 1 Twin Bed (Emerald)

  • Sleeps 4
  • 1 Twin Bed

About the neighborhood

Portsmouth

Within a short walk of Cabrits National Park, Intercontinental Dominica Cabrits Resort & Spa by IHG is within 2 miles (3 km) of Fort Shirley. This 131-room, 5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Cabrits National Park - 9 min walk - 0.5 miles
  • Indian River - 3 min drive - 1.8 miles
  • Fort Shirley - 6 min drive - 1.1 miles
  • Coconut Beach - 8 min drive - 4.0 miles
  • Mero Beach - 33 min drive - 19.5 miles

Getting around

  • Marigot (DOM-Douglas - Charles) - 75 min drive

Restaurants

  • ‪Keepin' It Real - ‬5 min drive
  • ‪Roots Rock Bar & Grill - ‬9 min walk
  • ‪Purple Turtle Beach Club - ‬14 min walk
  • ‪Indian River Bar - ‬7 min drive
  • ‪Bell Hall Beach Spot - ‬8 min walk

About this property

Intercontinental Dominica Cabrits Resort & Spa by IHG

Intercontinental Dominica Cabrits Resort & Spa by IHG features a marina, a full-service spa, and 4 outdoor pools. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for XCD 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with access to locker space, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a 24-hour gym, a steam room, and outdoor tennis courts.
60-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and memory foam beds with Egyptian cotton sheets and down comforters ensure a restful night. Balconies or patios, minibars, and coffee makers are also available.
2 outdoor tennis courts, a marina, and complimentary bicycles are featured at the hotel. 4 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

Exterior
Jungle Bay Dominica
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
10.0 out of 10, Exceptional, 3 reviews
Jungle Bay Dominica

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: XCD 93 for adults and XCD 47 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cabrits Market
  • Kwéyòl Beach Café
  • Rumfire Bar
  • Swim-Up Bar

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool (guest access)
  • Paddleboard
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Snorkeling
  • Steam room
  • Water sports equipment

Family friendly

  • 4 outdoor pools
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,475 square feet of conference space

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • In a national park
  • Marina
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (42 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Mediterranean architecture
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for XCD 250 per pet, per stay, plus a deposit of XCD 250 per stay
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for XCD 322.58 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately XCD 93 for adults and XCD 47 for children
  • Airport shuttle fee: XCD 350 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: XCD 350 (one-way), (up to 12 years old)
  • Pet deposit: XCD 250 per stay
  • Pet fee: XCD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: XCD 322.58 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Intercontinental Dominica Cabrits Resort Spa an IHG Hotel
Intercontinental Dominica Cabrits Resort & Spa by IHG Hotel
Intercontinental Dominica Cabrits Resort & Spa by IHG Portsmouth

Frequently asked questions

Are free cancellation options available at Intercontinental Dominica Cabrits Resort & Spa by IHG?

Intercontinental Dominica Cabrits Resort & Spa by IHG offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Intercontinental Dominica Cabrits Resort & Spa by IHG?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Intercontinental Dominica Cabrits Resort & Spa by IHG on Mar 8, 2026 start from 359.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Intercontinental Dominica Cabrits Resort & Spa by IHG?

This hotel is located in Portsmouth within a short 10-minute walk of Cabrits National Park. You'll also find Indian River and Toucari Bay within a short drive.

Is there parking available at Intercontinental Dominica Cabrits Resort & Spa by IHG?

Yes, uncovered valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Intercontinental Dominica Cabrits Resort & Spa by IHG?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy. The spa is not open daily but only on select days.

Does Intercontinental Dominica Cabrits Resort & Spa by IHG include a casino on the premises?

No, Intercontinental Dominica Cabrits Resort & Spa by IHG doesn't have a casino.

Is there an indoor pool at Intercontinental Dominica Cabrits Resort & Spa by IHG?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

Is Intercontinental Dominica Cabrits Resort & Spa by IHG a good place to stay for couples?

This beachfront hotel offers many amenities for couples, including Champagne service as well as 4 outdoor pools and a poolside bar.

Are there hot tubs at Intercontinental Dominica Cabrits Resort & Spa by IHG?

No, but this hotel does have a steam room.

Does Intercontinental Dominica Cabrits Resort & Spa by IHG feature a restaurant that includes a breakfast menu?

Yes, Intercontinental Dominica Cabrits Resort & Spa by IHG has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Intercontinental Dominica Cabrits Resort & Spa by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Intercontinental Dominica Cabrits Resort & Spa by IHG for a fee of XCD 250 per pet, per stay. The property also provides food and water bowls. A deposit of XCD 250 per stay is collected.

Are there connecting rooms at Intercontinental Dominica Cabrits Resort & Spa by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Intercontinental Dominica Cabrits Resort & Spa by IHG?

The closest major airport to Intercontinental Dominica Cabrits Resort & Spa by IHG is Marigot (DOM-Douglas - Charles), which is 21.3 mi away (75 minutes by car). Another top airport is Roseau (DCF-Canefield), which is located 26.5 mi away (69-minute drive).

Are there rooms with balconies at Intercontinental Dominica Cabrits Resort & Spa by IHG?

Yes, every guestroom at Intercontinental Dominica Cabrits Resort & Spa by IHG comes with a balcony with some featuring ocean or garden views.

Does Intercontinental Dominica Cabrits Resort & Spa by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Intercontinental Dominica Cabrits Resort & Spa by IHG.

Intercontinental Dominica Cabrits Resort & Spa by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 56 out of 70 reviews
Rating 8 - Good. 12 out of 70 reviews
Rating 6 - Okay. 1 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

anna

Stayed 7 nights in Nov 2025

10/10 Excellent

sally alyse

Traveled with family
Liked: Cleanliness, amenities
Beautiful resort, excellent service and food
Stayed 6 nights in Nov 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible everything!!!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

TEZAR

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely established.
Stayed 1 night in Nov 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, fantastic people always smiling and willing to help anyway they can.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and the staff were very professional. There are several pools on site with a beach view. There are eatery places close by and the restaurant on the premise is very accommodating. The staff are very friendly and the rooms spacious and clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Keri anne

Traveled with partner
Liked: Cleanliness, amenities
This was a beautiful property and the staff was super professional and courteous. Loved loved my room with the infinity pool. Service was topnotched. Overall rating is more than a 5 star🌟 . I would give 100 stars
Stayed 3 nights in Oct 2025

10/10 Excellent

Wade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great week long stay for my honeymoon in mid October 2025. There are a lot of things to love. The setting is breathtaking, surrounded by lush green mountains and beautiful blue ocean. The grounds themselves are impressively maintained with colorful plants everywhere. It's basically a botanical garden. The staff were very kind and attentive. The pools were large and clean. Their shoreline is rocky, but we were able to do some snorkeling near their pier and saw a surprising amount of wildlife. If you want sandy beaches, there are a couple public options close by; they even have a walking trail to one of them. It was not yet peak tourism season on the island, so the resort was pretty slow, with seemingly only a handful of other guests. This meant that even with some live music at nights, the vibe was a bit dead, so we spent more time than expected in our room in the evenings. I assume at a busier time there would be a more lively vibe. Dinners and drinks were good. We also enjoyed a handful of restaurants nearby if you want to change it up. All in all, this resort is a great place to mix in some relaxation and luxury on an island that otherwise calls you to get out and explore.
Stayed 6 nights in Oct 2025

10/10 Excellent

Esdra

Stayed 6 nights in Sep 2025

10/10 Excellent

Alicia

Stayed 3 nights in Oct 2025

10/10 Excellent

Davina Delicia Y

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, grounds and rooms are beautiful and clean. Great get away from the hectic of life. Spa is amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdullah, Bridgetown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 4 nights in Aug 2025

10/10 Excellent

Eva, Fort Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful place to relax. Staff was amazing attending to every little detail.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandria, bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful, lush, and peaceful. The resort feels secluded without feeling isolated. Everything is clean, modern, and well-designed. The staff? Incredible. Everyone we encountered was warm, attentive, and genuinely welcoming. You can tell they care about the guest experience. The food was one of the biggest surprises of all. Every single meal was incredible. Breakfast each morning felt like a treat with options like saltfish, corned beef and Johnny cakes, Trinidadian doubles, and traditional American breakfast too. The lunch and dinner menus also delivered. The rooms were clean, stylish, and very comfortable. But the real standout for me was the spa. It was absolutely stunning. The treatment rooms are set up like individual private bungalows, almost like little spa villas. You actually walk outside to get to your room, which adds to the tropical luxury feel. Inside, the rooms are spacious and serene with high-end touches. Another great feature was being able to charge taxis to the room, which made things so easy when I didn’t have enough cash on hand. One review I read claimed this resort was a “far second” to Secret Bay. I have to strongly disagree. I visited Secret Bay during my trip and while it’s beautiful, the InterContinental’s pool is way better, the grounds are easier to get around, and the level of service is just as high. This resort is a gem. I would 100% come back and I recommend it to everyone. If you’re on the fence, go. You won’t regret it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Athlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was great.
Breakfast area
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nature Island

Beautiful property on an amazing island. Very friendly and helpful staff. Would absolutely return.
Stayed 6 nights in Jun 2025

10/10 Excellent

Ciera

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristine Myers

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel and staff! Everyone is so friendly and the grounds are beautiful
Stayed 4 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort staff very good food very good. I would go back
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the friendliness of the staff.
Stayed 4 nights in Apr 2025

8/10 Good

lori

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Restaurant service was terrible.

The hotel is stunningly beautiful, clean and accommodating. The main issue was food and beverage service. The staff had no clue on how to wait on tables, present menus, serve beverage or food. We waited 45 minutes for 4 drinks only to be brought one, told two weren’t available and had to wait again for the last. It was disappointing at best. Food was good but they need training in their restaurants!
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 12 nights in Jan 2025

10/10 Excellent

ken godwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very stressed until I got to the property. I was able to chill out and decompress. My best 10days I have ever spent at an hotel. X
Stayed 11 nights in Jan 2025

2/10 Terrible

Precious

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The resort is beautiful but the price is so high only 10 peope there. The staff don't know customer service and I was informed by the locals up the street that none of the staff were trained at the hotel and was just thrown into their position, so if i were you, i wouldn't bother wasting money or time. They don't have any events at the hotel but a sunday brunch gathering. The pool closes at 6pm everyday and only one restaurant is open with the beach restaurant only open for 5 hours. Fries are $10 US and they burnt our fries til the point they were not edible. Everything and everyone is very inconsistent. Nothing is the same the next day, which includes service, food, etc. I will never stay at this hotel again especially because I love to stay in nice hotels, and this was suppose to be a 5 star hotel but was more like 1 star. I am begging you to save your money. We travel a lot and have never experience this at a hotel or resort. All of the food should automtically be included in your stay because that is how bad the service is, how much food they lack at the restaurant, and how they are overpricing the hotel because they refuse to promote it. They were out of wings and theu are unable to give timeframe for when they will have again. They are unable to give timeframe for anything and do not accompdate in any area. The wings were out the whole 2 weeks. The wifi was out which is connected to TV service in room and for you to use your personal phone. They were very rude.
Stayed 9 nights in Jan 2025