Excellent property, although a mite distant from the medina.
The check-in process was a bit cumbersome as there were only 2 agents and there was a line of people to get through. Once at the desk my process was pretty smooth. There was also a small issue with getting my room cleaned the first day. The room attendant didn't show up until after 8 pm.
This is the second time I stay here and I am once again disappointed but this time it is much worse because I brought my entire family and some friends and they are all blaming me and asserting that there is no way this hotel is 5 stars as promised. Sadly, I agree for the quality of he place and some of the services are mediocre at best. This hotel is now off my list for good...
Nice hotel in a prime location, many restaurants and shopping within walking distance. The area is very safe and taxis are easy to find. The hotel itself is nice and staff is friendly, sadly the rooms are very hot even after adjusting the thermostat, i had to open the balcony door on both of our room to keep a bearable environment. The facilities are a little dated but i can see some renovation works taking place. The restaurant La Villa was OK and the waiting staff was kind. Overall happy with my stay.
Beautik hotel with good beach access and nice dining. However, long wait to check in. Room was not ready for an hour. My room had an adjoining room and the connecting door was not locked. I had to wait on two different people to come by before they figured out how lock the door between the two rooms. Not very secure. Other than that, hotel is nice. Not worth the hefty bill though.
very good offer and service, Nice food and nice staff
Mövenpick Resort & Marine Spa Sousse places you within a leisurely stroll of Sousse Beach and Casino Veneziano. This 618-room, 5-star hotel has 2 outdoor pools along with a private beach and a full-service spa.
Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, minibars, and coffee makers. Housekeeping is available on request.
Mövenpick Resort & Marine Spa Sousse features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for TND 250 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Excellent property, although a mite distant from the medina.
The check-in process was a bit cumbersome as there were only 2 agents and there was a line of people to get through. Once at the desk my process was pretty smooth. There was also a small issue with getting my room cleaned the first day. The room attendant didn't show up until after 8 pm.
This is the second time I stay here and I am once again disappointed but this time it is much worse because I brought my entire family and some friends and they are all blaming me and asserting that there is no way this hotel is 5 stars as promised. Sadly, I agree for the quality of he place and some of the services are mediocre at best. This hotel is now off my list for good...
Nice hotel in a prime location, many restaurants and shopping within walking distance. The area is very safe and taxis are easy to find. The hotel itself is nice and staff is friendly, sadly the rooms are very hot even after adjusting the thermostat, i had to open the balcony door on both of our room to keep a bearable environment. The facilities are a little dated but i can see some renovation works taking place. The restaurant La Villa was OK and the waiting staff was kind. Overall happy with my stay.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and please accept our sincerest apologies for the inconvenience. We hope to see you again very soon. Sincerely, Hassen Chaouache General Manager
Beautik hotel with good beach access and nice dining. However, long wait to check in. Room was not ready for an hour. My room had an adjoining room and the connecting door was not locked. I had to wait on two different people to come by before they figured out how lock the door between the two rooms. Not very secure. Other than that, hotel is nice. Not worth the hefty bill though.
very good offer and service, Nice food and nice staff
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please accept our sincerest apologies for all the inconveniences which occured during your stay. We hope to welcome you again soon and have a chance to earn back your trust. Sincerely, Hassen Chaouache General Manager