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Thala Beach Nature Reserve

4.5 out of 5.0

Recent guest reviews

We had a wedding at Thala Beach in December 2017. We had been to a wedding here about 18 years just after the resort opened. We knew what the facilities were and we had lucnhed here a number of times when visiting Cairns. Yet again the resort amazed us by being thoughtful, helpful and offering a great service that made our day and that of our family one to remember. Starts with Diana, the wedding and events coordinator. Great advice and reassuring words made everything easy to organise. No hard sell or pressure but listened to our needs as I had to arrange from interstate. Professional in her drive to make the day great for us. When we finally met a couple of days prior, Diana was helpful and considerate to our thoughts and wishes. Diana had arrange the photographer and the celebrant. Both excellent choices and people very confident in their abilities, providing a great and comfortable service and excellent photography. We had a late lunch after the ceremony and my niece has allergies and for the chef and even service staff, this did not seem to be any issue. For that matter , we changes the order of events as the afternoon flowed and Diana and her staff made it seem like it was always meant to be. As we were visiting family, we did not get a chance to enjoy the accommodation but look forward to making it an option for a future trip. Thanks again Thala, Diana and her staff for a great place for any event.

We loved this place. Accommodation was very good - we were very happy with our chalet and facilities. Food is expensive, but good, however you would need quite an appetite to take full advantage. Portions are a decent size. We had a great breakfast every day and sometimes a light dinner, sometimes just snacks, and generally that sufficed. We could not have coped with half board - just too much for us (and we are pretty energetic). Also note the pools are not large, and for half the year sea swimming is not advised. And yes, it can be a decent walk to your room - but transport is always available if wanted, and we just loved the walks. But the best bits are the grounds, and the staff. Don’t miss out on the entertainment - Bruce with his guided forest walks, Rose stargazing with a really good telescope and knowledge , Nab and the coconut experience. All entertaining, interesting, and bubbling with enthusiasm. Do them all (they are free) then roam the extensive grounds with eyes open (and good paths). Borrow guidebooks and binoculars. Different rainforest types, beaches and headland, huge variety of birds and animals - but nothing venomous, and almost all really fascinating. The staff are very friendly, all locals and knowledgeable, and an interesting part of the experience. If you just want a base to visit the reef there are plenty of cheaper options. But if you really want to enjoy some luxury alongside an excellent insight into rainforest flora and fauna, this place is excellent.

The Thala Beach Nature Reserve is in stunning location, your rooms face the water, the cottages are beautiful and spacious. The main lodge is beautiful. Now lets talk about the not so beautiful things. We ordered dinner the night we arrived, my son had the kids pasta and wanted a bread basket or a dinner roll to eat with it. The waiter offered a dinner roll with butter, which we declined the butter, we only wanted the roll. My other son then decided he also wanted just a roll so we got him one also. When the bill came we were charged $10.00 for the two (white french crusty rolls). This is not acceptable and absurd practice of the restaurant. When we spoke to the waiter, he replied that thats the price of a roll and he has to charge it. When leaving the restaurant the front desk asked us how our experience was and we laughed and told her about the roll, she started laughing as agreed we could have bought a dozen for that price. When we checked out our bill was adjusted and the $10.00 was taken off, but the sad thing is the next person to order a roll will be charged. We have stayed and amazing hotels and never have paid for the bread, this resort is capitalizing on the average persons dining pleasures. Most restaurants put out a free bread basket. The other problem with this resort is the walking distance to the main lodge, although we were very close there is a steep sloop to get up to the lodge, that is uncomfortable to walk when its wet.

We stayed at Thala Beach as a family of four. We had a one-bed tree-view treehouse, which meant our daughters were on bunkbeds in the same room. Positives: - Beautiful setting - you are truly surrounded by nature - Views from the beach and of the beach are divine - Parrots at breakfast - The staff - super-friendly and helpful - Only 15 minutes to Port Douglas - Gorgeous little rock pool to swim in Negatives (for us): - We had wrongly assumed the shuttle bus into Port Douglas was free - it was $80 return for our family of four. Despite the private-level price, one of our bus drivers was rude and surly - he made a point that we all had to hurry up and get up on the bus as he was due to leave, so we rushed and he pulled away at speed one minute ahead of schedule. - The decor and interior of the room is older and tired - our bed sagged slightly in the middle. Towels are bit thin, and the overall feeling of the accommodation is quite dark. - Whilst the food was good, in comparison to the amazing restaurants we've eaten in around the world, it is definitely over-priced. In comparison to similar resorts in the Indian Ocean and Europe, this resort is more 4-star than 5-star. Having said that, we had a lovely stay there, and our overriding impression was positive. It's a great base for exploring the reef and the local area.

Thala was as good as good gets. Roughly 30 mins drive from Port Douglas, my husband and I chose to spend 3 days of our honeymoon in this oasis of calm and quiet (probably because we went in off season). The property is lush and green with its own private beach entry and a swimming pool. They have two restaurants that are serviced by an absolutely delightful and friendly staff. The front desk was extremely nice, helping us with restaurant reccos in Port Douglas and arranging tours. The cottages are perfect. What I really liked about Thala was that they have found the perfect balance between comfortable and fancy (if you know what I mean). We also tested the spa and it was heavenly. Highly recommend this place for all age groups.

Stayed here for 2 nights on a round Australia Trip - the weather was mixed but the hotel certainly wasnt, great location, great food, wonderful atmosphere offers shuttle bus into port douglas as well if you want to explore further affield

What a fantastic location The resort is very well planned and designed to provide its guests maximum privacy The quality of the accommodation is fantastic I loved the design and layout of the reception and dining area It made you feel part of Mother Nature The staff are very friendly and helpful Very efficient in excursion bookings It is a highly recommended location if you want to relax and chill

Thala accommodations are beautiful, scenery breathtaking, and the service is quite friendly and personalized. We especially enjoyed the friendly young man who wheeled us around the grounds on the golf cart! The only reason I do not give Thala the highest ratings is the quality of the food. Our room included breakfast, and we had one dinner at the restaurant. At this price point we expect, for example, freshly squeezed juices and latte/capuccino/espresso. Coffee sits on the warmer and reminded us of the local diner back home. Activities are very good and easily booked at the front desk. We booked barrier reef and rainforest tours and were not disappointed.

Well it didn’t rain all the time and when it did that was okay as there was stuff to do! This isn’t a place who would rather stay on a Marriott or Ramada resort complex - it is different and great for being so. Wonderful week in a fantastic lodge on stilts! There was loads to do and the staff were always there to help. Great nature walks through the forest (on the Hotel site) guides available if you wished. The driftwood beach was just picture postcard perfect! Would we book again - you bet!!!

Wow what a beautiful spot, staff amazing and helpful, accomodation clean, beautiful view and the most comfortable bed, meals very nice. We will be back and recommend for anyone getting away for a few days.

Private Road. 5078 Capt Cook Highway Oak Beach QLD

Hotel highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Thala Beach Nature Reserve is located within a 15-minute drive of Great Barrier Reef and Wildlife Habitat. This 83-room, 4.5-star resort has 2 outdoor pools along with a private beach and a full-service spa. On the waterfront, the resort is also within a 30-minute drive of Mossman Gorge.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

Thala Beach Nature Reserve's 83 air-conditioned rooms provide furnished balconies or patios, refrigerators, and minibars. Flat-screen TVs come with digital channels and DVD players. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ceiling fans, and safes. Limited housekeeping is available.


Property features

Thala Beach Nature Reserve features a private beach, a full-service spa, and 2 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for AUD 45.00 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include free WiFi in public areas, 2 meeting rooms, and a conference center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 1533 reviews