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Oaks Port Douglas Resort

4.5 star property
Luxury hotel with a full-service spa and a 24-hour business center

Choose dates to view prices

Photo gallery for Oaks Port Douglas Resort

Outdoor pool
Exterior
Exterior
Breakfast and dinner served, international cuisine
Breakfast and dinner served, international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
87 Port Douglas Road, Port Douglas, QLD, 4877
  • Place, Four Mile Beach
    ‪14 min walk‬
  • Place, Four Mile Beach Park
    ‪17 min walk‬
  • Place, Wildlife Habitat
    ‪3 min drive‬

Room options

View all photos for Hotel Room Garden View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View

  • Sleeps 2

View all photos for Hotel Room Pool View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Pool View

  • Sleeps 2

View all photos for 1 Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Pool View

  • Sleeps 2

View all photos for Hotel Room, Garden View

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room, Pool View

Outdoor pool

Hotel Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Garden View

View from room

1 Bedroom Garden View

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View

10.0 out of 10
Exceptional
(1 review)
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View

  • 872 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Hotel Room Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View, No Housekeeping

7.6 out of 10
Good
(10 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Garden View, No Housekeeping

View from room

1 Bedroom Garden View, No Housekeeping

8.8 out of 10
Excellent
(6 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Garden View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View, No Housekeeping

8.0 out of 10
Very good
(1 review)
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Hotel Room, Pool View, No Housekeeping

Outdoor pool

Hotel Room, Pool View, No Housekeeping

8.6 out of 10
Excellent
(4 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Pool View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Pool View, No Housekeeping

9.0 out of 10
Wonderful
(2 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Pool View, No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View, No Housekeeping

  • 871 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Pool View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View

  • Sleeps 4

View all photos for Hotel Room Garden View Premier

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View Premier

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room Garden View Premier-No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View Premier-No Housekeeping

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Garden View Premier

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View Premier

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Garden View Premier-No Housekeeping

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View Premier-No Housekeeping

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Garden View Premier

View from room

2 Bedroom Garden View Premier

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Garden View Premier-No Housekeeping

View from room

2 Bedroom Garden View Premier-No Housekeeping

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Premier Room, Pool View

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room, Pool View (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

Premier Room, Pool View (No Housekeeping)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room, 1 Bedroom, Pool View

View from room

Premier Room, 1 Bedroom, Pool View

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room, 1 Bedroom, Pool View (No Housekeeping)

View from room

Premier Room, 1 Bedroom, Pool View (No Housekeeping)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room, 2 Bedrooms, Pool View

In-room safe, desk, iron/ironing board, free WiFi

Premier Room, 2 Bedrooms, Pool View

  • 764 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premier Room, 2 Bedrooms, Pool View (No Housekeeping)

In-room safe, desk, iron/ironing board, free WiFi

Premier Room, 2 Bedrooms, Pool View (No Housekeeping)

  • 764 sq ft
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View

  • Sleeps 4

View all photos for 1 Bedroom Garden View

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View

  • Sleeps 3

View all photos for Hotel Room Garden View Premier

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Garden View Premier

  • Sleeps 2

View all photos for 1 Bedroom Garden View Premier

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Garden View Premier

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for 2 Bedroom Garden View Premier

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Garden View Premier

  • Sleeps 5

View all photos for 2 Bedroom Pool View Premier

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Pool View Premier

  • Sleeps 5

View all photos for Hotel Room Pool View Premier

In-room safe, desk, iron/ironing board, free WiFi

Hotel Room Pool View Premier

  • Sleeps 2

View all photos for 1 Bedroom Pool View Premier

In-room safe, desk, iron/ironing board, free WiFi

1 Bedroom Pool View Premier

  • Sleeps 3

1 Bedroom Garden View, No Housekeeping

  • Sleeps 2

Hotel Room Garden View, No Housekeeping

  • Sleeps 2

1 Bedroom Pool View, No Housekeeping

  • Sleeps 2

Hotel Room With Pool View-No Housekeeping

  • Sleeps 2

1 Bedroom Garden View Premier-No Housekeeping

  • Sleeps 3

Premier Room, Pool View (No Housekeeping)

  • Sleeps 2

Premier Room, 1 Bedroom, Pool View (No Housekeeping)

  • Sleeps 3

Hotel Room Garden View Premier-No Housekeeping

  • Sleeps 2

About the neighborhood

Port Douglas

Four Mile Beach is within a mile (2 km) of Oaks Port Douglas Resort, and other popular sites like Wildlife Habitat are within a couple of miles (3 km). This 152-room, 4.5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Four Mile Beach - 14 min walk - 0.8 miles
  • Four Mile Beach Park - 17 min walk - 0.9 miles
  • Port Douglas Splash Park - 3 min drive - 2.0 miles
  • Wildlife Habitat - 3 min drive - 1.8 miles
  • Vie Spa Port Douglas - 5 min drive - 2.0 miles

Getting around

  • Cairns Intl. Airport (CNS) - 61 min drive

Restaurants

  • ‪Zinc Port Douglas - ‬3 min drive
  • ‪Lobby Café - ‬15 min walk
  • ‪Aluco - ‬5 min drive
  • ‪Bam Pow - ‬2 min drive
  • ‪Origin Espresso - ‬4 min drive

About this property

Oaks Port Douglas Resort

Luxury hotel with a full-service spa and a 24-hour business center
Guests staying at Oaks Port Douglas Resort enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for AUD 41 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Balconies, iPod docks, and ceiling fans are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, facials, body scrubs, and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oak & Vine
  • The Bar

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 59.0 per night
  • Cribs/infant beds are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately AUD 25 per person
  • Airport shuttle fee: AUD 41 per person (one-way)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Port Douglas QT
QT Hotel Port Douglas
Oaks Resort Port Douglas
Oaks Resort
QT Port Douglas Hotel
Oaks Port Douglas
Oaks Resort Port Douglas
Oaks Port Douglas Resort Hotel
Oaks Port Douglas Resort Port Douglas
Oaks Port Douglas Resort Hotel Port Douglas

Frequently asked questions

Are free cancellation options available at Oaks Port Douglas Resort?

Oaks Port Douglas Resort offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Oaks Port Douglas Resort?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Oaks Port Douglas Resort on Dec 13, 2025 start from $130.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Oaks Port Douglas Resort?

This hotel is located in Port Douglas, a short 15-minute walk from Four Mile Beach and also 18 minutes on foot from Four Mile Beach Park. You'll also find Wildlife Habitat and Macrossan Street within a short drive.

Is there parking available at Oaks Port Douglas Resort?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at Oaks Port Douglas Resort?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, and couples treatments.

Does Oaks Port Douglas Resort have a casino at the property?

No, Oaks Port Douglas Resort doesn't have a casino.

Is there an indoor pool at Oaks Port Douglas Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Oaks Port Douglas Resort?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Oaks Port Douglas Resort?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Oaks Port Douglas Resort have a restaurant that serves breakfast?

Yes, Oaks Port Douglas Resort serves a full breakfast for a surcharge each morning at Oak & Vine.

Does Oaks Port Douglas Resort allow pets to stay for free?

No, pets aren't allowed at Oaks Port Douglas Resort though service animals are welcome.

Are there connecting rooms at Oaks Port Douglas Resort?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Oaks Port Douglas Resort?

Yes, every guestroom at Oaks Port Douglas Resort comes with a balcony with some featuring garden or pool views.

Does Oaks Port Douglas Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Oaks Port Douglas Resort.

Oaks Port Douglas Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 436 out of 1003 reviews
Rating 8 - Good. 337 out of 1003 reviews
Rating 6 - Okay. 158 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and towels were changed daily. Reception staff helpful and pleasant Bar and restaurant staff weren’t so helpful, very limited wine choices Pool was clean and warm
Stayed 2 nights in Aug 2025

10/10 Excellent

Steaven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

All way a great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Azlynn

Stayed 1 night in Aug 2025

8/10 Good

Theo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were excellent. Bed was far too soft. Carpet area in bedroom not clean as evidenced by dirt on soles of feet and socks after walking in area.
Stayed 8 nights in Jul 2025

6/10 Okay

Vafa

Liked: Cleanliness, staff & service
A bit dated, need to increase their maintenance budget.
Stayed 1 night in Jul 2025

8/10 Good

Mary

Traveled with partner
They have restaurant at the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the hero here- Barstaff and cook in morning, short quick chats make it so pleasant. Great check in by the young lady having rooms with kids split, accommodated us well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A great resort for kids. Plenty to do and a very nice pool.
Stayed 7 nights in Jul 2025

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy - a great experience
Stayed 2 nights in Jun 2025

6/10 Okay

Sue

Liked: Staff & service, room comfort
Our first room was very tired with stained carpets and old tvs. They were kind enough to move us to a refurbished unit which was much better though no wifi for the whole stay unless you were close to the main area. It looked nice for families with a nice big pool.
Stayed 4 nights in Jul 2025

8/10 Good

Rosina

Liked: Cleanliness, amenities, property conditions & facilities
I loved the restaurant and pool area. Few isues with apartment phone wasnt working. Mattress needs replacing Step into bathroom is a ohs issue
Stayed 6 nights in Jun 2025

10/10 Excellent

Lilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Danielle

Very comfortable rooms. Handy having a separate bedroom and living area with a baby. Same with having a washer/dryer and a kitchen. Fun games area with pool, table tennis and darts. Pool was nice. Where the property could be improved is the food. Breakfast was fine but lunch and dinner lacked a bit. Was a a bit disappointing. But the stay was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Geoff

Stayed 6 nights in Jun 2025

8/10 Good

Tracey

Traveled with partner
Liked: Amenities
Oaks Resort overall was good, unfortunately the towels and sheets were dirty, but the hotel staff were fabulous and organised house keeping to replace the towels and change the sheets very promptly. The pool area was fabulous as was the gardens surrounding Oaks Resort. We would no hesitate to stay there again.
Stayed 10 nights in Jun 2025

8/10 Good

Natasha

Liked: Cleanliness, amenities
Atmosphere was great. We had a broken tv and the shower caused a l
Stayed 2 nights in Jun 2025

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were wonderful as was the food and accommodation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanna

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location excellent service and the rooms are of high standard also restaurant was of high standard and staff were friendly Thoroughly recommend staying there
Stayed 1 night in Jun 2025

10/10 Excellent

Gensuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Tino

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

8/10 Good

Madeline

Liked: Cleanliness
It was very adequate for my visit
Stayed 2 nights in May 2025

2/10 Terrible

Faye

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I stayed here for one night for work, having stayed in other oaks resorts, I thought I would be comfortable and refreshed for work. I know the hotel is in port Douglas so you can expect some insects but my room genuinely looked like it hadn’t been cleaned in weeks. They put me in a room on the side of the property that clearly hadn’t been refurbished. There were spiders and cobwebs in every corner of the room, an ant trap behind the kitchen sink, no draft blocker under the door so insects were just walking straight under the door (in a 4 star resort just put draft blocker tape under the front door). There were hundreds of ants eating dead Beatles on the kitchen floor but no ant spray or bug spray. But the final straw was there were ants in the BED!! For hours I just kept finding ants crawling on me in bed so I finally moved furniture around and right behind the bedside table was a hole in the wall with hundreds of ants just crawling the wall. I called reception and they had to move me at 12:30 in the morning, the middle of the night before I had work at 7 the next morning! The next room was one of the refurbished rooms so it was better, it had been cleaned in the last month. But yet again ants in the bed… same exact problem. Ants just crawling through the wall onto the bed. I stay in hotels for work all over QLD and NSW every week and this was one of the worse stays I’ve had. I’ve stayed in safari tents and camp sites that were cleaner and more comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Ian David

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 6 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

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