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Pullman Port Douglas Sea Temple Resort and Spa

5.0 out of 5.0

Recent guest reviews

My wife and i absolutely love this Sea temple and we stay approximately 10 times each year. we also appreciated the personal service we receive from the front desk on arrival , particularly the ever efficient Young man called LEE , who manages our bookings and ensures a platinum experience. We stayed in a modern spacious 2 bdrm apartment with direct access to the absolutely awesome lagoon pool, which we used on many occasions now the water temperature is around 30C ! The Buffet breakfast has improved in presentation and quality since our last stay and it was very good with a wide choice of quality breakfast items served in Beautiful surroundings thank you, and we look foreword to seeing the team next week Kevin & Diana

Beautiful hotel. Large pool area with lots of seats. Rooms are very spacious and well maintained - the swim up rooms are especially nice! The hotel staff were all very helpful and friendly, assisting us in booking some tours and arranging transportation to Port Douglas and giving recommendations for good local restaurants. Couldn't ask for more.

We enjoyed a lovely 4 nights at the Pullman Sea Temple Resort, in a spacious 2 bedroom upstairs apartment overlooking the pool (this would be very comfortable for a family or 2 couples), with modern kitchen facilities, washing machine and dryer which was handy. The bathroom was adequate with a shower with good drainage and pressure although the tub itself was a bit high and I had to be careful getting in and out each time. Guests can also park their cars inside the resort at no additional cost. Service at reception was friendly and courteous. Other reviews have mentioned that the hotel itself seemed a little run down and could use some renovating. A highlight though was the outdoor area and spiral staircase leading up to the jacuzzi and barbecue area, complete with sun beds where we enjoyed our afternoons sunbathing. You can also access this area from outside. The Sea Temple is perfect for families with young children with child-lock gates everywhere so it can also get a bit noisy with all the children outside. I am dazzled by the pool which was described to us as the 3rd largest in the southern hemisphere. This is not in the town centre but is only a short drive and I believe much better than other offerings in town. We tried the restaurant one night and it was OK but there are many restaurants in town as well, which seemed to be better. At almost $400 a night for a very spacious apartment it seemed expensive but we did have a pleasant and relaxing stay.

We stayed here on the back end of our honeymoon after spending a week in Hamilton Island and while this was a good resort it lacks the little touches of a true 5 star class place. We had a penthouse room with bbq and spa on the roof with sun beds (main selling point for us) - no major issues with them besides the bbq ignition not working (needed a match to use it) and the spa was a little old but we used both. Our penthouse was great, couldn’t fault the actual room in any way. The pool at the resort is brilliant, other rooms open up onto the pool which is cool albeit lacking privacy. What stops it from being a true 5 star resort is little things like no free wifi, sometimes the cleaners take a while to get to your room, basic hotel tv (free to air and a couple of Foxtel channels only), small bathroom, etc.

I really loved this hotel because of our upgrade to a two-bedroom unit located on the pool. The entire unit was very modern with complete kitchen, dining room, living room, and small bath. The one bedroom units are very small but have a large 4 person hotter in a large bathroom. Our bathroom was very small and had a skinning tub. Everything was extremely clean and the staff is fabulous. They will even transport you to the main buildings if you are away. This is an entirely large resort with a giant swimming pool and very large kids pool. Food was excellent. Need more housekeeping staff - our room was not cleaned until 5:45 which is way too late.

I really cannot fault anything about this fantastic resort. The rooms are incredibly large and have all the mod cons you could possibly ask for -Wifi, fully functioning kitchen,spa bath indoor and outand very comfortable beds. Its also nice to see a good old DVD player beside the entertainment unit. So rare these days but essential for when you can’t get your Netflix fix. The staff at the resource are super friendly and very helpful and seem to genuinely care about your experience. The massive pool is the centrepiece of the complex and is fantastic. As I say I can’t find a negative and because of that I will be back.

Can not fault this place, it is stunning, form the grounds to the pool, to the rooms!! Everything is amazing. We have stayed in both apartment an swim out and we will always stay in swim out, it was so handy with the kids and they loved every minute of it. The breakfast was awesome - kids loved pushing the button and watching their pancake be made. Very spacious rooms and great kitchen facilities! We just got home from our ten day trip an I have already booked again for next year - most relaxing holiday we have ever had with our three young kids!!

The Pullman Port Douglas offers really spacious rooms on beautiful grounds. The pool is beautiful, the rooms clean and ours had a washing machine and dryer. All the elements to make your stay a bit easier with a family. There is also a microwave, large fridge,toaster etc if you want to make your own food. The jacuzzi upstairs and entertaining area was a really nice touch. Unfortunately wifi isn't automatically included, you have to join/ or be an Accor member to access this. This isn't a dig at the Pullman but I don't know why so many hotels in the world offer free wifi but so many in Australia don't. Anyway I guess I was a bit disappointed about the wifi for the price I paid for the night. The resort is located a few kms away from town so use of a hire car was handy. Check out staff were super friendly but on check in unfortunately I didn't get the same vibe. Overall it was a nice stay and I think lovely for families.

Friends booked us in here to one of the appartments in the same complex through an organisation called "Boutique Collection". The facilities in the apartment were great with everything provided except food. We went into the resort a few times and can't say enough about the staff. I would recommend anyone to stay here. Just to mention prices were not over the top. I found them to be equivalent to the restaurant prices in Port Douglas township.

We stayed in a penthouse suite while attending a wedding at this resort in late September. Although I found the staff very friendly and helpful, others in our group had problems with the parking of camper vans and response from management to their concerns. Karley was very welcoming on arrival and during the check in procedure. Andrew (bar manager?) was particularly personable and helpful whenever I visited the restaurant or had a question. I found the meals overall were average at best with the exception of dinner one night when I had the barramundi along with exceptional service by Ele - felt like I was eating at a 5 star restaurant. This hotel is some distance out of Port Douglas so you need a car or to catch the shuttle ($9 return). You cannot swim in the beach because of crocodiles. If you enjoy hotel swimming pools this hotel has great access from a number of swim out rooms. It is great for families.

Mitre Street Craiglie QLD

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Outdoor pool

Pullman Port Douglas Sea Temple Resort and Spa is located 1.2 mi (1.9 km) from Wildlife Habitat and within a 10-minute drive of Court House Museum. This 5-star apartment has 112 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Great Barrier Reef and Mossman Gorge are also within a 30-minute drive.


Dining

This apartment is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Pullman Port Douglas Sea Temple Resort and Spa's 112 air-conditioned apartments provide patios, minibars, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include free newspapers, ceiling fans, and safes.


Property features

Pullman Port Douglas Sea Temple Resort and Spa features a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle for AUD 41.00 per person one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury apartment include a 24-hour fitness center, a spa tub, and WiFi in public areas.

Room options

2 Bedroom 1 Bathroom Penthouse

Full 2 | Sleeps 5

Penthouse, 2 Queen Beds

Queen 2 | Sleeps 7

Room, Multiple Beds

Full 3 | Sleeps 7

Apartment, 2 Queen Beds (Penthouse)

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 1778 reviews