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Hotel Novo

3.0 star property
Hotel in Ponferrada with free parking

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Photo gallery for Hotel Novo

Exterior
Staircase
Exterior
Towels
Basic Double Room | Desk, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
N-VI 386, Ponferrada, León, 24490
  • Place, Museo de la Energía
    ‪3 min drive‬
  • Place, Castillo de los Templarios
    ‪6 min drive‬
  • Place, Las Medulas
    ‪30 min drive‬

Room options

View all photos for Classic Single Room

Desk, free WiFi, bed sheets

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi, bed sheets

Basic Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Desk, free WiFi, bed sheets

Basic Quadruple Room

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Desk, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Ponferrada

Located within 2 miles (3 km) of Museo de la Energía, Hotel Novo is within 3 miles (5 km) of Plaza del Ayuntamiento. This 50-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Museo de la Energía - 3 min drive - 1.6 miles
  • Castillo de los Templarios - 6 min drive - 2.5 miles
  • Plaza del Ayuntamiento - 6 min drive - 3.6 miles
  • Las Medulas - 30 min drive - 20.3 miles
  • Astorga Cathedral - 34 min drive - 46.6 miles

Getting around

  • Ponferrada Station - 10 min drive

Restaurants

  • ‪La Casita de Mati (Miravalles) - ‬3 min drive
  • ‪Ginos - ‬5 min drive
  • ‪Terraza C.C. El Rosal - ‬3 min drive
  • ‪Bar Compostilla - ‬14 min walk
  • ‪Confiteria Pili (El Rosal) - ‬3 min drive

About this property

Hotel Novo

Hotel in Ponferrada with free parking
Guests staying at Hotel Novo enjoy free WiFi in public areas, express check-in, and a vending machine. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage and concierge services. This smoke-free hotel also has a garden.
28-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Desks are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 5:30 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: noon
  • Check-out: noon
The front desk is available during limited hours, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Hotel Novo Hotel
Hotel Novo Ponferrada
Hotel Novo Hotel Ponferrada

Frequently asked questions

What's there to do close to Hotel Novo?

This hotel is located in Ponferrada, close to Plaza del Ayuntamiento, Castillo de los Templarios, and Basilica de la Encina. You'll also find Museo del Bierzo and Museo de la Radio within a short drive.

Is parking available on site at Hotel Novo?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Novo feature a casino?

No, Hotel Novo doesn't have a casino.

Will I find an indoor pool at Hotel Novo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Novo?

Amenities at this hotel that appeal to couples include concierge services and a garden.

Does Hotel Novo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Novo feature a restaurant that includes a breakfast menu?

No, Hotel Novo doesn't have a restaurant that serves breakfast.

Does Hotel Novo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Novo though service animals are welcome.

Does Hotel Novo have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Novo?

No, there aren't any guestrooms with balconies at Hotel Novo.

Hotel Novo Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

7.2/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pablo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2024

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the Camino De Santiago

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Stayed 2 nights in May 2022

4/10 Poor

Jose Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Joaquin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presunta estafa ( pague tres veces la habitación)

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Es un hostal de carretera no un hotel de 3 estrell

Stayed 1 night in Mar 2024

6/10 Okay

Conchi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Stayed 2 nights in Aug 2022

6/10 Okay

Manuel

Disliked: Amenities
Stayed 2 nights in Aug 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Fanny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
Stayed 1 night in Jul 2022

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021