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Luciana Hotel & Beach Club

3.0 star property

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Photo gallery for Luciana Hotel & Beach Club

Smart TV
Exterior
In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Deluxe Room, Partial Sea View | Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Outdoor Space

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

  • Partial sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

  • Partial sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Luciana Hotel & Beach Club is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Maritime Terminal. This 22-room, 3-star aparthotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 6 min walk - 0.4 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Fah Restaurant Bar - ‬2 min walk
  • ‪Zenzi Beach Club - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Restaurante Tropical - ‬2 min walk
  • ‪Inti Beach - ‬3 min walk

About this property

Luciana Hotel & Beach Club

Guests of Luciana Hotel & Beach Club enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Each apartment is air-conditioned and has an array of amenities, including a coffee maker, a safe, and an ironing board. A Smart TV comes with satellite channels, and guests can stay connected with free WiFi. Each apartment also includes a hair dryer. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.

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Sofía by Bunik
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Total with taxes and fees
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Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Free beach club

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Free beach club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 22 units
  • 3 floors
  • Bed sheets changed on request
  • Built in 2002
  • Housekeeping (on request)
  • Renovated - January 2025
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 280 for adults and MXN 280 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 008-007-006973/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

Is free cancellation available at Luciana Hotel & Beach Club?

Luciana Hotel & Beach Club offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Luciana Hotel & Beach Club?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Luciana Hotel & Beach Club on Apr 27, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Luciana Hotel & Beach Club?

This aparthotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. You'll also find Playacar Beach and Mamitas Beach less than a mile away.

Is there parking available at this aparthotel?

No, there isn't parking at this aparthotel.

Does Luciana Hotel & Beach Club include a casino at the property?

No, Luciana Hotel & Beach Club doesn't have a casino.

Is there an indoor pool at Luciana Hotel & Beach Club?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is Luciana Hotel & Beach Club a good place to stay for couples?

This beachfront aparthotel offers plenty of amenities for couples including an outdoor pool, a bar, and a beachfront restaurant.

Are there hot tubs at Luciana Hotel & Beach Club?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Luciana Hotel & Beach Club have a restaurant with a breakfast menu?

Yes, Luciana Hotel & Beach Club serves a cooked-to-order breakfast for a surcharge each morning at Restaurant Playa Maya.

Does Luciana Hotel & Beach Club allow pets to stay free of charge?

No, pets aren't allowed at Luciana Hotel & Beach Club though service animals are welcome.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How far is the airport from Luciana Hotel & Beach Club?

The closest major airport to Luciana Hotel & Beach Club is Cozumel Intl. Airport (CZM), which is 21.2 mi away (256 minutes by car).

Can I book a room with a balcony at Luciana Hotel & Beach Club?

Yes, some apartments at this aparthotel offer either a balcony or a terrace where guests can enjoy ocean or pool views.

Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 302 out of 634 reviews
Rating 8 - Good. 178 out of 634 reviews
Rating 6 - Okay. 74 out of 634 reviews
Rating 4 - Poor. 34 out of 634 reviews
Rating 2 - Terrible. 46 out of 634 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Layla

Traveled with family
Liked: Cleanliness
You don't come here for the pool when the beach is literally 30 seconds outside your door. Breakfast at the bar was nice and convenient. Trouble getting a lounge chair if you don't go out early, but there's other spots down the way if you ask them. I enjoyed that they didn't start music until later in the morning and that it was stopped at a decent hour of the night.
Stayed 5 nights in Dec 2025

6/10 Okay

Adriana Isabe

Stayed 1 night in Dec 2025

2/10 Terrible

Wendy

Traveled with family
Disliked: Amenities
Front desk staff is excellent, the hotel on the other is not. Door had no lock on it and was direct to the outside. Kids everywhere, setup was terrible. Needless to say we stayed at the sister property The Carmen, which was wonderful.
Stayed 1 night in Dec 2025

8/10 Good

Gabriel, Dunkirk

Liked: Cleanliness, amenities
Room was spotless but had an adjoining balcony to the next room
Adjoining balcony
Stayed 1 night in Dec 2025

8/10 Good

William Murray

Liked: Cleanliness, property conditions & facilities
Room was clean , staff were exceptional , amenities were decent.
Stayed 21 nights in Nov 2025

10/10 Excellent

Arif

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return.
Stayed 6 nights in Dec 2025

2/10 Terrible

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

scott

Traveled with group
Liked: Cleanliness, amenities
The gentelman who helped qith our bags was really nice as well as the ladies working at the bar by the beach
Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Great value for the price! Want to keep this place a secret to myself!
Stayed 4 nights in Nov 2025

10/10 Excellent

Martha

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie Ann-Marie

Stayed 4 nights in Nov 2025

6/10 Okay

JIM

Traveled with partner
Yes, everyone was kind and efficient. Check in was from a desk at the neighboring hotel. Way to the room was a little funky walking across decking and sand. We would have enjoyed this more had we been in our 20's and partying. Loud music started at 9 a.m. and lasted until 9 p.m. We don't drink heavy so this was way to loud for our liking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, amenities
great rooms very clean and very nice outdoor sitting area
Stayed 2 nights in Nov 2025

6/10 Okay

Randall K.

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Initially the room assigned to us was smelly and musty, so we upgraded to a different room, but only for 4 days. We ultimately returned to the musty smelly room on the final day because we were told there was no more rooms available. Probably won’t be back to this hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

Pia

Traveled with family
Liked: Cleanliness, amenities
Everything was nice
Stayed 9 nights in Nov 2025

10/10 Excellent

Neil

Stayed 1 night in Nov 2025

6/10 Okay

Noriam

Disliked: Cleanliness, property conditions & facilities
The water shower was cold
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Great room hot tub private in Back was great
Stayed 1 night in Oct 2025

10/10 Excellent

JUAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended
Stayed 4 nights in Nov 2025

8/10 Good

JORGE FERNANDO DIAZ

Stayed 4 nights in Nov 2025

2/10 Terrible

Nikolay

Disliked: Cleanliness, amenities
Hot water worked once for a few mins during my 1 week stay. Roaches in my room. Had property taken from my day bed when I was in the ocean and when I spoke to the desk they told me the beach club was not affiliated with the hotel (the beach club is called Luciana) . Staff was dismissive and generally unfriendly. Highly recommend going elsewhere for your stay.
Stayed 6 nights in Oct 2025

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, room comfort
our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome. the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis Fernando

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Todo muy bien
Stayed 1 night in Oct 2025

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