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Recent guest reviews

Rooms were clean and staff was helpful. Only drawback is they need to put USB power adapters in

The Hotel was very nice and clean. However Autum at the front desk was very short and rude with us.

It was clean and comfortable

Nice hotel with a decent breakfast buffet (not continental). Friendly staff, clean rooms and good location. Closer to all the restaurants and but far from the Waterfront. This will be my go to place when I'm going home to see my family.

The room was clean comfortable and nice. I would recommend the Holiday Inn Express to a friend. thanks

at breakfast, they ran out very fast of eggs, bacon, coffee, orange juice, bagels, yogurt and napkins. only one person was working on making all of this available again, took more than half hour to put out eggs, bacon and coffee. Never refilled orange juice, or put out bagels and yougurt Very disappointing

Nice hotel. Good breakfast. Nice parking area and well lit

Remodel, which is great, but loud and poor timing in am, disrupts morning meal. Exterior very poor looking, bad landscaping sloppy curb appeal . Staff very apathetic, not very engaging or friendly.

The check in was smooth and the front desk called the room after we arrived to make sure we were satisfied with our room

Best, best. Breakfast and clean rooms, shopping and restaurant close by

I was to have 2 Queen Beds, and ended up with 1 King. That didn't work for 3 people. Went to the front desk, and they had NO other rooms w/ double beds. So, they had to put us in a room w/ Smoking, and it was HORRIBLE smelling, and w/ a pull - out couch which was no better then sleeping on the FLOOR. They said that this is a common occurence w/ your Company, and other online services, that they over book the rooms. I was DISGUSTED!! I use your Compnay a lot for our Travels, and will consider NOT using you again. BAD EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!

Only spent two nights here, was pretty clean and neat and staff membrs were very nice and helpful. Price was a litte high in my opinion for what you got but not too out of the ordinary for the area.

Would have like to have seen nicer amenities for the price. First room stank like cigarettes, although it was labeled non-smoking. Receptionist was very friendly and changed our room right away. Sofa was uncomfortable, and bed linens smelled strongly of commercial grade detergent. Elevator had stron fast food odor. Aside from a 7-eleven, not much in walking distance.

Just stayed one night to visit family over holidays. Very helpful staff, good breakfast.

Hotel is right off main road with little to do/eat walking distance, but near lots of food chains. Lobby cute and renovated, remainder of hotel decent but worn. Stayed here overnight and was fine for that. Area is pretty pricey for hotels, but thought for the price should have been a bit nicer. Breakfast is included, but I slept through it. Roomate said person taking care of breakfast area was noisy and talking over TV a lot--not professional. Night check in (8:30pm) desk clerk (only one) was off doing errands and had to wait for him (there was a sign). Very pleasant when he returned. In sum, as a wayside hotel looking for overnight stay this is fine...but nothing fancy.

I stayed here over the Labor Day 2011 weekend (Friday-Monday). The first night was fine. The room was actually nice and comfortable. The next day our room was never cleaned. We had to ask for clean towels because of this and they ASSUMED that we didn't want the room cleaned because we didn't ask for them to do so. I thought that was a daily occurence, but evidently not at this location. In addition, it took some time to get the clean towels because they could not spare any due to a broken dryer. After that first day, our room was never cleaned again and we had to continue to ask for towels. When going down to the front desk to report this issue, they gave an excuse and said their cleaning team was gone for the day. Only one person remained, so we could not get service. Ther person at the front desk began to get an attitude when we were trying to explain what was happening, so I had to just walk away before it got heated.

The services and conditions are pretty good. It was a challenge to drive to this hotel from interstate highways.

We showed up at our hotel and checked the bathroom. The shower floor was filthy and there was a large black spot on the bed. The shower could have been fixed by just running it, however the sheet needed the attention of the front desk. We called the front desk and were told that they didn't have any housekeeping at the moment and could upgrade us to a suite. We go down to the front desk and get the key to "our" new room. We walk back upstairs, open the room and oh look! theres someone already in the bed. We then go down to the front desk and tell them this and they insist that there isn't anyone in the room.............. We then get another room that was "recently cleaned". It was sufficient other than again the shower being filthy. Also, the coffee pot was still half full and had grounds in it, but there was no way in h*** that we were going to have coffee in any of the rooms we were given. The next morning we talk to the front desk and are told that there currently isn't a housekeeping manager and they are planning on replacing a large chunk of the housekeeping staff. I can only assume that a lot of them know the end is nigh and have stopped caring. Also, there currently is not a general manager for the hotel and it is being 'over seen' (I think over looked is more appropriate) by the president of the company. Long story short don't stay here if you can help it. The staff are incompetent.

Lebanon Church Rd West Mifflin PA

Hotel highlights

  • Free buffet breakfast
  • Free in-room wired Internet
  • Free parking
  • 24-hour fitness center

Located 1.6 mi (2.6 km) from Century III Mall, Holiday Inn Express Hotel & Suites Pittsburgh West Mifflin, an IHG Hotel is within a 10-minute drive of Youghiogheny River. This hotel has 91 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free self parking.


Dining

Start your day off right with a free buffet breakfast.


Rooms

Guests can expect free wired Internet and 42-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Holiday Inn Express Hotel & Suites Pittsburgh West Mifflin, an IHG Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Comm, Mobil Tub)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Pittsburgh West Mifflin, an IHG Hotel

Everyone (8) Business (4) Couples (5) Family (6) Friends (1) Other (3)
5
Everyone

Rooms were clean and staff was helpful. Only drawback is they need to put USB power adapters in

By on Feb 21, 2022

3
Everyone

The Hotel was very nice and clean. However Autum at the front desk was very short and rude with us.

By on Aug 30, 2021

5
Everyone

It was clean and comfortable

By on Jul 27, 2021

3
Everyone

By on Dec 14, 2019

5
Everyone

By on Nov 11, 2019

5
Family Family

Nice hotel with a decent breakfast buffet (not continental). Friendly staff, clean rooms and good location. Closer to all the restaurants and but far from the Waterfront. This will be my go to place when I'm going home to see my family.

By on Mar 18, 2019

5
Everyone

The room was clean comfortable and nice. I would recommend the Holiday Inn Express to a friend. thanks

By , from PA on Jul 8, 2018

3

problems with breakfast, otherwise better than ave

Everyone

at breakfast, they ran out very fast of eggs, bacon, coffee, orange juice, bagels, yogurt and napkins. only one person was working on making all of this available again, took more than half hour to put out eggs, bacon and coffee. Never refilled orange juice, or put out bagels and yougurt Very disappointing

By , from NJ on Oct 10, 2017

5

there for work

Everyone

Nice hotel. Good breakfast. Nice parking area and well lit

By , from pa on Mar 26, 2017

4

biz

Business

Remodel, which is great, but loud and poor timing in am, disrupts morning meal. Exterior very poor looking, bad landscaping sloppy curb appeal . Staff very apathetic, not very engaging or friendly.

By on Jul 26, 2015

Holiday Inn Express Hotel & Suites Pittsburgh West Mifflin, an IHG Hotel

3122 Lebanon Church Rd, West Mifflin, PA 15122
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