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Hotel Club Relais Des Alpes

4.0 star property

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Photo gallery for Hotel Club Relais Des Alpes

Indoor pool
Exterior
Unclassified image, 3 of 44, button
Lobby
Balcony

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Restaurant
  • Gym

Explore the area

View in a map
Via Monte Spinale 1, Madonna di Campiglio, TN, 38068
  • Place, Madonna di Campiglio Ski Area
    ‪1 min walk‬
  • Place, 5 Laghi Express Gondola
    ‪3 min walk‬
  • Place, Spinale Gondola
    ‪5 min walk‬
  • Airport, Bolzano (BZO)
    ‪154 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, WiFi

Standard Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, WiFi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, Valley View

Minibar, in-room safe, desk, WiFi

Standard Room, Valley View

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Basic Triple Room

Minibar, in-room safe, desk, WiFi

Basic Triple Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Panoramic Triple Room

View from room

Panoramic Triple Room

  • Valley view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Pinzolo

Hotel Club Relais Des Alpes places you next to Madonna di Campiglio Ski Area and 5 Laghi Express Gondola. This 4-star hotel has 103 guestrooms and offers a full-service spa, an indoor pool, and a gym.

What's nearby

  • Madonna di Campiglio Ski Area - 1 min walk - 0.0 miles
  • 5 Laghi Express Gondola - 3 min walk - 0.2 miles
  • Spinale Gondola - 5 min walk - 0.3 miles
  • Pradalago Gondola - 5 min walk - 0.3 miles
  • Miramonti Ski Lift - 5 min walk - 0.3 miles

Getting around

  • Mezzocorona Station - 68 min drive
  • Bolzano Airport (BZO) - 122 min drive

Restaurants

  • ‪Lab - Aprés Ski - ‬14 min walk
  • ‪Bar 5 Laghi - ‬18 min drive
  • ‪Chalet Spinale - ‬18 min drive
  • ‪Ristorante Rifugio Patascoss - ‬9 min drive
  • ‪Bar Fortini - ‬14 min walk

About this property

Hotel Club Relais Des Alpes

Hotel Club Relais Des Alpes features a full-service spa, an indoor pool, and a gym. If you drive, self parking is EUR 25 per day, or you can take advantage of the airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this ski hotel include 2 hot tubs, meeting rooms, and a business center.
Guests can expect WiFi and LCD TVs. Bathrooms have hair dryers and bidets. Other standard amenities include minibars, safes, and phones.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per week)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.00 per person, per night for adults; EUR 2.00 per night for guests up to 13 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: EUR 10 per week (rates may vary)
  • Covered self parking fee: EUR 25 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 5 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number IT022143A1FK362DHY

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Club Relais Des Alpes
Club Relais Des Alpes Madonna di Campiglio
Hotel Club Relais Des Alpes
Hotel Club Relais Des Alpes Madonna di Campiglio
Hotel Club Relais Alpes Madonna di Campiglio
Hotel Club Relais Alpes
Club Relais Alpes Madonna di Campiglio
Club Relais Alpes
Club Relais Des Alpes Pinzolo
Hotel Club Relais Des Alpes Hotel
Hotel Club Relais Des Alpes Pinzolo
Hotel Club Relais Des Alpes Hotel Pinzolo

Frequently asked questions

Is free cancellation available at Hotel Club Relais Des Alpes?

Hotel Club Relais Des Alpes offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do close to Hotel Club Relais Des Alpes?

This hotel is located in Pinzolo, just steps from Madonna di Campiglio Ski Area and 5 Laghi Express Gondola, and within a short walk of Spinale Gondola. You'll also find Miramonti Ski Lift and Pradalago Gondola less than a mile away.

Is there parking available at Hotel Club Relais Des Alpes?

Yes, covered parking is offered for EUR 25 per day with in/out privileges.

Is there a spa at Hotel Club Relais Des Alpes?

There is a full-service spa available for guests to enjoy and services include facials, body treatments, and massages.

Does Hotel Club Relais Des Alpes have a casino on the premises?

No, Hotel Club Relais Des Alpes doesn't have a casino.

Is there an indoor pool at Hotel Club Relais Des Alpes?

Yes, this hotel has an indoor pool along with 2 hot tubs.

What do couples enjoy most about Hotel Club Relais Des Alpes?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and 2 bars/lounges.

Does Hotel Club Relais Des Alpes have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Club Relais Des Alpes have a restaurant with a breakfast menu?

Yes, Hotel Club Relais Des Alpes serves free buffet breakfast each morning from its restaurant.

Does Hotel Club Relais Des Alpes allow pets to stay for free?

No, pets aren't allowed at Hotel Club Relais Des Alpes.

Does Hotel Club Relais Des Alpes have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Club Relais Des Alpes?

The closest major airport to Hotel Club Relais Des Alpes is Bolzano Airport (BZO), which is about 28.8 mi away.

Are there rooms with balconies at Hotel Club Relais Des Alpes?

No, there aren't any guestrooms with balconies at Hotel Club Relais Des Alpes.

Hotel Club Relais Des Alpes Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 5 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

6.2/10

Cleanliness

5.2/10

Staff & service

3.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Guy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were super thin. Property needs refurbishment.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Mauro

Disliked: Staff & service, amenities, property conditions & facilities
La struttura è piuttosto datata ma la posizione è impagabile
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

carole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessimi
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Gabriele

Disliked: Staff & service, property conditions & facilities, room comfort

MAI PIÙ!

Week end di coppia con la morosa terribile,abbiamo prenotato una camera per il sabato sera a 265€ con colazione, parcheggio a pagamento 20€, sauna non compresa 5€ a persona per l’utilizzo(sauna vecchissima ma funzionante, wi-fi non compreso 6€ a persona per l’utilizzo, camere vecchie di trent’anni e con termosifoni che erano bollenti e abbiamo cercato di spegnerli subito alle 6 di pomeriggio ma visto che erano così vecchi non si sono raffreddati prima del mattino alle 7 di domenica quindi dormire è stato pressoché impossibile (abbiamo fatto notare alla reception ma la risposta è stata basta girarli in senso antiorario e si spegneranno, fatto da parte nostra ma non si sono spenti.) piscina e palestra chiusi per covid ma sauna aperta perché gestita da un’azienda esterna. Concludo con discoteca sotto le camere e quindi non abbiamo dormito per nulla. E qui mi chiedo palestra e piscina chiusi per covid ma discoteca aperta??? WTF Fatto presente queste cose alla receptionist lei risponde a non sono problemi nostri… mah! Colazione molto buona. Consiglio a chi vuole andare a Madonna di campiglio (posto magnifico) di non venire in questo hotel perché si rovinerà la vacanza!
Stayed 1 night in Feb 2022
Verified

4/10 Poor

Jelena

Liked: Cleanliness
Disliked: Staff & service, room comfort

below average

We chose the hotel for its Austrian Background, history and perfect location. Even though the lobby is quite nice, the overall experience leaves much to desire. The service in general is mediocre and conformist, the front-desk girls tend to have an attitude (one hang up to me when I called for a room service tea, and another did not want to take my baggage in storage on the last hours of the last day).The front-desk night shifts have no idea of what goes on in the hotel: from the general rules to where to locate a stop or shop in town. THERE IS NO FREE WIFI, one has to pay 6 Euros per device per day. There's also no room service. The hotel is good if you want to party, because PianoBar54 is just below, but for the same reason, the music and the people tend to be noisy at night. Walls are VERY thin, so I kept hearing my next room neighbors TV. The Spa and the restaurant service was the opposite of that of the front-desk. They were kind, friendly and very helpful and the food was good for breakfast and dinner. The Spa massages were great and affordable. Nevertheless, the SAUNA IS NOT FREE (costs 8 Euro PER HOUR) and its super small, there's also no relaxation area, and the pool side is horribly noisy and full of children 24/7. The ski rental was OK, but they don't speak English. In general I would not recommend to stay there and I would not stay there again. It's a good place to visit and eat in, but not to stay. Not even for the perfect location.
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Ionela

Liked: Room comfort

Meddio-buono

L'albergo e centrale, posizione ottima, ristorazione buona, camere spaziose,l'arredamento un po antico.
Verified

4/10 Poor

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star hotel. Location is best thing....

Not a 4 star hotel. Location is best thing as it is right in the centre of MdC. Building is very tired; staff are pretty unfriendly (didn't help that we don't speak Italian however). Plus Eur40 per person for a sauna/Turkish bath is a bit of a joke.
Verified

2/10 Terrible

Gianfranco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quattro stelle cadute da un pezzo

Albergo che ricordavo in gioventù essere il non plus ultra di Campiglio e' oggi una specie di casermone gestito stile villaggio dal gruppo Vacanze. Questo si traduce immediatamente in un servizio pessimo svolto da personale professionalmente inadeguato, camere male arredate, buie, sporche, con letti scomodi e prive di qualsiasi confort. Malgrado la presenza di un minibar rifornito evidentemente da una ditta del Biafra, non c'era neanche un bicchiere. Fattane richiesta alla reception, dopo il secondo sollecito ci viene portata una pila di bicchieri di plastica, consegnata direttamente in mano. In tutta la stanza solo due prese per le ricariche (di cui una quella del phon in bagno). Wi-Fi a pagamento, temperatura torrida e soffocante non regolabile, bagno cieco senza aeratore e sciacquone che trasborda dalla tazza quando si tira l’ acqua sono le altre amenità in stanza. Il garage costa ben 25 € al giorno e non e' nemmeno collegato direttamente all albergo, ne' dispone di un ascensore per salire al piano strada. Unica cosa che si salva e' la colazione, buona e varia malgrado i dilettanti allo sbaraglio che fungono da camerieri. Altra cosa positiva e' la posizione estremamente centrale. Sicuramente non tornerò.
Verified

8/10 Good

Fridrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Verified

4/10 Poor

angelo

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

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