The Old Phuket - Karon Beach Resort4.0 out of 5.0
Recent guest reviews
We have just spent 7 nights at the old phuket hotel on Karon beach. We are a family of 5 with 2 in 40's and 3 early 20's and we had a great time here! For the good points, the rooms are gorgeous with lots of space and lovely bath/shower rooms, the hotel grounds are lovely and the staff are always friendly and talkative. Beds and rooms always very well made up daily! The breakfast is good but for people from the UK not much is really usual breakfast food (no proper sausage or beans) and having a vegan with us who was only able to eat toast and fruit/salad was annoying. The pool is nice but very cold and never really in the sun. Decent food and drink at good prices from the pool bar but they play the same song on repeat which drove us insane. The hotel is pretty much dead after 6pm with nowhere to eat/drink unless you go out towards the beach. The wifi is absolutely terrible and disconnects every couple of minutes which isnt really great in this modern age especially considering one of us was trying to do some Uni work whilst here and couldnt even connect most of the time. Liked the fact we could borrow out DVD's to watch in the room for when it rained/some of us got sick Perfect location for the beach and we enjoyed the bars/restaurants/massage places that were right outside the hotel more than all the others further along the beach. (We recommend Highway curry just out the main hotel entrance for food and Karlsson bar for drinks the opposite way). Great place to stay but nothing to do around the actual hotel and needs a few little tweaks
This hotel is beautiful! Modern and the staff are very friendly! Pool is amazing and rooms are very clean. The location is perfect, right in the middle of everything, short walk to the beach. Many restaurants and cafes close by.
My friend and I stayed at the Old Phuket Hotel over Christmas and New Year 2017. There were good and bad bits. Our late arrival at reception was nice, we were well greeted and received the drink and cool towel. Other good bits were that the location was great, a short walk to Karon Beach. There were enough shops/massage places along the way. It was also a short walk to Karon Markets and a little bit of a longer walk to Kata Beach but doable. Karon Beach was nice, with blue deck chairs at 100 baht a day, which most days were available. Highly recommend the restaurant at the end of the beach "On the Rock", beautifully set among the natural landscape. The staff were friendly and they put on both events over this period well which is normal over this time period, compulsory of course. Although charging high prices for wines and a 'violation fee' if you brought your own (500baht=A$20 per bottle) The breakfast was good. They have 3 restaurants outside of the hotel along the street to the beach which are all ok, Bai Toey was the best. They also had a massage place but found the men at Karma the best. Room cleaning service very good, ladies were friendly and flexible. There was an issue with our key not working when leaving it with reception one day, which they recommend (as they only gave us one) I think it was at a cost for a 2nd key but they fixed it after a 25min wait. The main thing I would not recommend the hotel for was the hard beds. Unless that's what you like! The room floor was also quite slippery, my friend nearly went for a sixer! There was also quite a big 'lost in translation' issue which I've never experience to that degree in an Asian country before and I've travelled to enough. One example, which with the right attitude is very funny was we asked what the weather was going to be like and we were told "pool that way". There was also a lot of Russian's staying which as an Aussie, aren't the friendliest bunch of people, but everyone was fairly well behaved and quiet. I'd say it was more of a family hotel but nice for couples and people wanting a quieter holiday. I found wifi to be ok. The gym wasn't worth it, open windows - no air-con. Did yoga 1 day but once again it was in an open-aired room which was too humid for me and was on a hard tiled floor but was able to use 2 yoga mats. I wouldn't say this was a 4star hotel, won't stay again but overall will give it a good rating.
I can not understand some of the more positive reviews I read on here! I can only presume they have not experienced true Thai hospitality at a quality resort hotel. A world away from what we found at The Old Phuket. I don’t know where to start with this hotel but should have know what was to come following the shambolic reservation process during which I dealt directly with the hotel. Provided 3 separate credit card details all of which they said were declined by the banks. So I contacted the banks on 3 separate occasions to be advised that it was the hotels error in the way they processed the cards that was causing the problem! Eventually we secured our rooms. On arrival we were greeted by the most miserable reception that I have ever experienced at any hotel anywhere! Not just in Thailand! No hello welcome or Sawadee ka, just a brusk “check in” without the hint of a smile! They were more interested in directing us the the Gala dinner desk where we were directed, without being given all our key cards which we had to go back for, to push over priced wine which they informed us would go up by £10 per bottle if not bought and paid for in advance of the compulsory NYE £120 per head gala dinner. Tried charging us again for the gala dinner on the day as they claimed two of our rooms had not paid it despite having the tickets in our hands. Now I have paid more for gala dinners and less and understand that they are generally compulsory in resort hotels and don’t have a problem with that but this one was really very poor value for money, just like pretty much everything in the hotel. No ice sculptures, very poor attempt at a Hawaiian theme and the worst singers you can imagine! And the compare for the evening was straight out of a butlins holiday camp. Got a price from hotel tour desk for a trip to James Bond Island. Walked 100 yards up the road and paid half the price. Was shouted at by the security guard as I walked back into the hotel grounds because he had missed me walking through the gate due to being on his phone so shouted “hey you come back show me your room card” not generally the way you get spoken to as a hotel guest in Thailand or anywhere for that matter. The rooms were shabby and full of mosquitoes! The gym is a joke. The pool is surrounded by buildings so shaded much of the day so very cold and nowhere you can settle down and relax in the sun as it will have moved in 20 minutes. None of the staff throughout the stay smiled or offered the usual Thai greetings you get use to at better run hotels. Tried charging us for a soap dish from bathroom, of all things when we checked out our rooms. There was never one in the bathroom and when we challenged the charge they dropped the claim straight away. Cockroaches in the bathrooms which were basic shabby dirty and very old fashioned. The shower being outside could have been a nice touch apart from the razor sharp stones on the floor and the lack of any attention to the area by housekeeping for many months. I could go on and on but suffice to say we won’t rush back this seems a place lacking in leadership with a very demoralised and demotivated staff. Good luck to anyone unfortunate to visit.
I arrived by taxi at the hotel, the location of which I was well aware, having been to Karon two years previously. Since it was 10.30 am with rooms not available until 2pm, all I expected was to be able to drop my case and go for a walk. I was greeted with an ice cold towel and drink and duly told when my room would be available. No problem at all. As I slowly wandered away, I was called back and told my room was available! What a bonus. I was located in the Sino wing which I would guess is the older part, on the fourth floor and I was shown to my room next to the lift. I was concerned about any noise from the lift but did not want to start making any demands before I had given it a chance. As I subsequently found, I never heard the lift and for that matter anything else as the walls were so thick. It was ideal for my needs. The hotel is located down a quiet road about 200 yards long, full of restaurants and massage parlours with a back entrance several hundred yards long with just trees. Security guards are based at each entrance. There is no passing traffic and I did not hear any music or entertainment sounds. For once I opted to stay room only and find my own breakfast if I needed any. I found Karon Beach considerably changed since my last visit. At that time, all parasols and sunbed vendors were banned on beaches on Phuket Island meaning that the only shade was under the trees at the back of the beach. Because of the sun and heat, the beaches seemed to be quiet but beach accessory vendors are now allowed on the beaches, I believe for a trial period and the whole area is considerably busier with Russian voices being very evident. I have to admit that the quieter environment of Karon Beach was the main reason for my return. I had little contact with Reception but when I checked out of my room and waited for my taxi, they did ask for the expected pick up time and once the 15 minute 'window' had passed, they asked for the taxi number and were immediately on the phone asking where he was. He duly turned up a couple of minutes later, but what service! I would imagine there can be nothing worse than waiting for a taxi pick up in a foreign country with an aircraft to catch, only for the taxi to fail to tun up. It is not as if the airport is nearby, it is an hour's drive. The only issue I had was when the towel rail fell of the bathroom wall but after reporting it, rather than just leaving it on the floor, a man visited within minutes with a screwdriver and duly carried out the work. I did not find wifi reception on my tablet particularly good. Despite the service, I won't be returning to Phuket, I have seen what I want and this once quiet location is now too busy for me.
I had the opportunity to say in both the sino and serene wings. I must say that the room in the sino wing was a bit disappointing, bathroom was small and dark, the room didn’t smell well, and the overall condition of furniture was quite old and inna way not according to a 4*. However I had a pleasant surprise when I stayed in the serene wing room. Location of the Hotel: just perfect. One block away from the beach, bars, restaurants and shops makes this place super attractive. Breakfast was okay, the best was definitively the location of the restaurant that was open in the middle of gardens and nature.
The old hotel is well maintained with good rooms. It’s locted in front of the beach near good places to get food even to be consumed in the room or near facilities. We have took a nice trip to visit Phang Nga and near islands, including James Bond island. Take the regular boat, not an sppedy one.
Coming to the end of our two week stay here very impressed with the hotel nothing to much trouble wasn't really happy with room to start with but up graded to sino deluxe spa and so glad we did out side spa very private shower out back again private and big bath with shower was really nice very clean maids in every day towel's changed every day there really isn't anything I can say that isn't bad ..food very good too only had breakfast but loads to choose from close to shops and beach nice quiet every one very friendly will defo come back here
Deluxe Pool View with Bathtub and Balcony. Delicious varied breakfasts. Very beautiful hotel area, large swimming pool. Daily room cleaning. The hotel really liked. I will recommend it to friends. My parents are now resting in this hotel. I hope and we will come again.
We stayed here for 10 nights and cannot fault it. The service was great and the location was ideal for what we wanted. There we always spare sun loungers and the pool was never too full. Breakfast was perfect for what we wanted each day and we enjoyed the restaurants attached to the hotel brand. The staff were really helpful and couldn't do enough for us. Definitely recommend this hotel and would love to visit again.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 2 outdoor pools
The Old Phuket - Karon Beach Resort places you within a 10-minute stroll of Karon Temple and Karon Market. This 184-room, 4-star resort welcomes guests with 2 outdoor pools, 4 restaurants, and a 24-hour fitness center. In the mountains, it's also near Big Buddha and Chalong Temple.
Enjoy dining at Shark Restaurant, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of The Old Phuket - Karon Beach Resort's 184 air-conditioned rooms provide sofa beds, refrigerators, and minibars. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and safes are also available.
At The Old Phuket - Karon Beach Resort, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with an airport shuttle during limited hours for THB 800 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and an arcade/game room.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1926 reviews