The Old Phuket - Karon Beach Resort4.0 out of 5.0
Recent guest reviews
We have just returned from a holiday staying in this hotel and we were very pleased with it. We found the staff to be friendly and the hotel to be very clean. Judging by the other hotels we saw there and the pictures we have seen on line, it is not the biggest hotel and it doesn't have the biggest pools but we were very happy with our choice. An advantage of being slightly smaller is that it isn't too busy or impersonal but more friendly and laid back. We always managed to get a lounger at the pool and sometimes had the pool to ourselves which was great. There are 2 pools but we never bothered with the larger pool which was next to the more expensive rooms as we preferred the pool which was by rooms, in fact it was at the end of our corridor which was great. The breakfast which was included in our stay was great with ample choice for everyone and was available from 6.30 to 10.30 which was fantastic. The hotel had a slightly old world feel to it which we really liked, but still had modern rooms which were a great size and had everything you need. There are still parts of the hotel which could be improved/changed like the lawn for example which could be made into tennis courts or have oversize games like connect 4 etc on it but overall it is a lovely relaxed place and we really enjoyed our stay here.
We enjoyed our stay at Old Phuket it was so handy to everything shops restaurants markets massages etc large room great service but I think the towels need an upgrade. They were very thin apart from that it was great .
This is our second stay at the old Phuket resort in Karon Beach (last time was around 2013). Overall our stay was amazing. Breakfast was great - bird netting around the breakfast restaurant has been a new addition since our last trip to keep the birds out. Room was amazing, we stayed in a pool access room. It was clean, spacious and beautiful. The only downfalls were the reception staff! We arranged with the hotel for a driver to pick us up from the airport, we had to wait for over an hour as no one was there, we were forgotten about. I tried to call via a payphone but I couldn't get through, tried to email numerous times but no response, we finally found another driver who was kind enough to call the hotel for us, and then the hotel said the driver was waiting (which they were not). A lady came up to us who had quickly scribbled our names on paper and then sent us with another driver, arrived at hotel, no apology or any acknowledgement from reception and then we still had to pay the 800baht for driver. Upon checkout, I had to wait 20 mins to checkout, standing at reception and getting ignored whilst everyone else - singles and tour guide group- were being served (a tour guide was pushing in to check her group out, I understand they may have been on a time schedule but once again, no apology or explaining or anything). The pool staff, cleaners, breakfast staff and grounds staff were amazing and friendly, the guy who was at breakfast every morning as well as running the restaurant chilli was also amazing, but the reception staff were a down fall. We are hoping to come back next year and bring our children, this would be the perfect to bring our kids back to, i just hope the reception staff can be a bit more friendly and welcoming.
The hotel is very beautiful and complete. Great and nice pool and rooms are big and clean.I miss my bed at hotel hahah...Service is correct.But the best is Phuket island,is amazing as all Thailand !!!
I loved this place from the first second. The personnel have been nice, kind and smiley all the time. Our room was very big with a nice balcony and huge shower. Everything was modern and at the highest standards. The facilities were good too, the pools were not busy and nice, I even tried the free yoga session. The location is great too, very quiet place with many restaurants nearby, cocktails are quite cheap too! Breakfast was good too, lots of different foods. The only things I didn't appreciate were that the gym was too small and without air conditioning plus the air con of the bedroom was quite noisy.
We stayed here for 3 nights, paid extra for a pool access room which was brilliant. We didn't pay for breakfast here so made up for the extra. The room was great, spacious, clean with cool bathroom. Having the deck and pool and bar right there was sooo good, we sat, swam, drunk and ate and Relaxed! The staff we're all very friendly. The bar food was yummmy and priced good. The location of resort great with a stroll down the alley to lots of restaurants, bars and shops. Beach across the road. Tho lots of people there.
We stayed in the older Sino Wing in a Spa Deluxe room by choice as it is quieter than the modern Serene Wing. Room was spotless and spacious. The restaurants around the hotel were convenient to walk to and food was excellent and very good value. We found the hotel staff a bit abrupt - our early check-in wasnt ready - but on the whole it is a nice hotel conveniently situated to all amenities.
Hotel is in nice position, over the road from the beach and close to some very nice restaurants. Stayed in the poolside room 2016 which is in a good position. Items that need fixing are: towels in the room are the worst i've ever encountered. WiFi is terrible, travellers use wifi for many needs now from taxi pick ups to holding all info from bookings etc. wi fi is crucial and made guest experience stressful. Front of house staff to way to long to work out whats going happening (Lack of knowledge about there business) frustrating for quests. But if these items can be fixed up then this hotel would get a far higher rateing. I hope they read and address.
Excellent service and customer service. They exceeded my expectations. The room I loved and the bathroom didn't speak. Recommended 100%. Near restaurant, beach, spa and little shops. I also liked the decor of the reception.
We had a family room which accommodated our family of 5 comfortably. Large bathroom and easy access to the pool was great. The location of the property is perfect. Very easy walk to the beach and local markets and resturants. I must say the staff at the tour desk were incredibly helpful. They booked a private charter boat for a day trip around the islands. It was a perfect day (see my review Crystal Sea Cruises) Our only disappointment of the stay was that our airport transfer was not not booked correctly. This was despite me confirming the day before and the reception also calling our room the night before to confirm once again. When we check out I again confirmed our transfer for later that day. We returned on time, however no van! When I enquired with the reception desk they said it was ' on the way'. Thirty mins later still no van, again I was assured it was on the way...so it required me to get quite irate with the reception staff to have them call someone to check. It turned out that no booking had been made for us, so no van was on the way. A substitute van, which was in very poor condition was hastily arranged for us. I get it that mistakes can happen, but the reception staff that day were just plain lazy, for not following up on our van when is was not there on time. Frankly, I should have been offered a refund for the transfer (THB 1500) given the poor service, however we were late for our flight by this stage and no time to negotiate. Bad way to end what was otherwise an enjoyable stay.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- 2 outdoor pools
The Old Phuket - Karon Beach Resort places you within a 10-minute stroll of Karon Temple and Karon Market. This 184-room, 4-star resort welcomes guests with 2 outdoor pools, 4 restaurants, and a 24-hour fitness center. In the mountains, it's also near Big Buddha and Chalong Temple.
Enjoy dining at Shark Restaurant, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All of The Old Phuket - Karon Beach Resort's 184 air-conditioned rooms provide sofa beds, refrigerators, and minibars. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free bottled water, and safes are also available.
At The Old Phuket - Karon Beach Resort, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with an airport shuttle during limited hours for THB 800 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and an arcade/game room.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1833 reviews