Rawai Palm Beach Resort4.0 out of 5.0
Recent guest reviews
We spent 5-6 days at this place it was beautiful every day. The breakfast was tasty and the surrounding areas were great for food and a leisurely walk. The rooms were cosy and the pool bar was great to relax in. Cheap meals around the hotel and you get a discount at the hotel restaurant too. It has it's own man made beach which was great for families.
Just back from a 7 day stay at this hotel. It was a nice place - not too far from a good choose of places to eat, a shuttle bus service to 2 beaches and a fantastic pool. The room was large with a shower and separate free standing bath. The gardens and fish ponds are well kept and clean. But ... the breakfast was average at best and at times just weird. Who on earth has spaghetti carbonara for breakfast? The coffee is terrible, the tea isn't much better and the music ... the same every day a selection of jazz. The towels used to be white but are now grey. The daily room cleaning wasn't thorough. It wasn't dirty as such but could have done with a good dusting. On the whole it was a nice week but any longer and I would have had to go in search of a breakfast that didn't appear to include last night's dinner left overs and without the hideous lift type background music
The front office team were very helpful. All staff were lovely. The large pool is awesome and there is also a shallow, sandy child-friendly pool. There are some ground-level rooms that have access to the pool from the room balcony! The gym is rudimentary but does the job. I enjoyed the buffet breakfast. Earlier in the morning it was very busy with large groups; I chose to come back later rather than share a table with strangers. The room service food was delicious. The TV in the room needed some tuning. The location is a short but sweaty walk to Rawai Beach. Note: Rawai Beach is not a swimming beach, it is where small fishing boats anchor. There is a street along the beach with shops and restaurants on one side and nice views along the other. Take care walking at night.
I booked this hotel through here last minute for a two night break from work. So knew nothing about it. Its a great place the rooms were very nice, reminded me of the good rooms at Hayman Island but a whole lot cheaper. The en suite was very good a centre bath was there to be used. I has a leak in the en-suite ceiling turned out to be someone above overflowing the bath!!! I reported it, within ten minutes the manager came down apologized and moved me to the room next door, offered to have the staff move my clothes etc, not necessary. The pool was very good, if you book a ground floor room you might get access to the pool through your own spa. Breakfasts were good plenty of chice and no fuss. I had dinner there one night good food no problem. I will stay there again for sure
This was our second time staying at the Rawai Palm Beach Hotel and it did not disappoint. My family and I love coming here & plan on visiting again next year – we love it. The staff, room, pool and resort are just wonderful. From the moment we arrived it felt like home. We arrived early in the morning, checked in and were lounging by the pool with a drink in hand in no time at all. All the staff were fantastic throughout the entire stay, always smiling, happy to help and always make you feel welcomed. Our room was perfect. Great views, wonderful king size bed and always clean and tidy. The pool was always clean and welcoming with plenty of lounge chairs for guests to relax on ( I guess it helps when you visit during the low season) – weather was low 30’s the entire time we stayed with only 5 minutes of rain (rained in the morning whilst we were having breakfast & sunshine the rest of the day). Breakfast is always great with plenty of options & a bottomless cups of coffee. Special mention to Pitsanu (Brian) the hotel’s restaurant supervisor. He was fantastic, always helpful, smiling and the food from his kitchen & cocktails his bar staff made were wonderful. The prices were cheap (truly the best food in Rawai and at a fraction of the price). Also another special mention is Mrs Sim the cleaning supervisor (speaks great English). Mrs Sim remembered us from the last time we visited in 2016 and even remembered my wife’s parents (my wife’s parents came with us the last time we visited) she is truly a beautiful lady. Also special mention to Mrs Thitiporn the hotels masseuse (great hands – you must try a 1 hour pool massage from this lady she’s brilliant) – she also remembered us from the 2016 visit. She always has the biggest smile and warmest welcome. We loved our holiday at Rawai. We went on many day & night trips to busier areas of Phuket but always happy to return to the hotel and the little Gypsy village at the end of the day. To the staff at Rawai Palm beach resort my family & I would like to thank you once again for a memorable & wonderful holiday. You have once again given us many wonderful memories. We look forward to coming back again in 2018.
Unfortunately we were extremely disappointed on arrival at the Rawai Palm Beach Resort. To begin with check in was very slow as the on duty Manager kept answering and receiving phone calls and attending to other guests at the same time. The accommodation was totally unsatisfactory. The basin, bath, sealant were extremely dirty, mouldy, stained and cracked. Extremely unhygienic. There were stains, dust and cobwebs on the furniture, walls, shelves. There was a terrible musty smell in the room. The flannels were dirty. The bottles of shampoo, etc were dirty. The glasses were dirty. There were dirty marks and burn marks on the furniture. We have stayed in numerous 4 and 5 star hotels all over the world and have never complained before. We expected that the accommodation would be of a standard of cleanliness and quality reasonably expected from this type and price of hotel. We returned to the front desk, the On Duty Manager did not recognise us after only 20 minutes. We explained about the room, she did not seem shocked. She said she would try to find another room for us but we would have to wait. We returned later and were shown to another room. We were shown a room which was not much better but did not smell as much. I contacted who we booked through to check the possibility of choosing a different hotel for the rest of our stay. We really did not want to be spending Christmas in this kind of hotel. The agency contacted the hotel and the On Duty Manager had informed them that they were willing to provide a new room the next day. We slept fully clothed on the top of the bed as the bedding, pillows, etc smelled extremely musty. We used clothes to cover the pillows. I have read similar comments on review websites since. However, when attending Reception the next day, we were told that there were no other rooms available and, yet again, she constantly interrupted our conversation with telephone calls and talking to other guests and staff. We decided the only thing we could do was to find another hotel and check out. Apart from the above experience, their website photos are obviously from when it first opened as the rooms and grounds are in need of renovation. There are not enough sun loungers for the amount of rooms. Children were diving and jumping into the pool despite signs saying not to and the staff did not bother. There were wet floors with no warning, cleaning trolleys left in corridors with dirty glasses, etc. , beer bottles in the corridors. There are stairs, steps everywhere which is not stated making it very unsuitable for disabled or elderly people. At breakfast there was food spilled on the floor and seats. Staff were standing around doing nothing about this. We heard shouting from the room next door as there were several staff outside shouting and giggling.
We stayed there for a week, it is cheaper than other hotels near by but the facilities and services are great, nearby Rawai beach is not sutable for swimming but Niharn beach about 10 minutes ride from the resort which the hotel provides schedule bus ride for free is wanderful, all in all it is very much worthy of our money so we can recommend this place.
I spent 2 weeks at this hotel on my own. Every day, the beauty of it took my breath away. There is something special about the whole experience. Rooms were huge and the view was fabulous. The swimming pool was luxurious and the staff were incredibly helpful. Met some friends there who I know I will see again.
Great place to stay, far enough away from the bustle of Kata and patong but still close enough to grab a taxi and go for a busy night out . Staff were very good. If you spend the extra money on Delux pool access your stay will be much more comfortable. Day trips to other secluded islands are readily available just 1 min walk from the hotle . An amazing restaurant situated opposite the hotle called my home....since 1983 . Very friendly service . Hotle staff could not be any more helpful and so polite . Breakfast is a mix of western an Thai and the cater for all tastes if you want a chicken curry for breakfast that's no problem! So much to do in rawai but everything is a short travel away , which isn't a problem because the views are stunning which ever way you go . Highly recommend the palm beach resort
We stayed for more than 20 days and we enjoyed so much! It is a 4 star resort with a good service and polite staff. Rooms are quite large and have a very exquisite bathroom which is in fact behind the king sized bed! Spacious room and great amenities. With a shower and a big bath tube, where you can have a relaxing bath after visiting the island, not only the beach! Products are very convenient and good. Room service is very good which means the staff respond to your request the faster they can. Very spacious the restaurant where we have the great buffet breakfast. Lots of choices to start your day! Natural fruit juices, tropical fruits, fruit salads, green salads, lots of thai options and some european options too. Hot foods. Cold foods. Cereals. They bake the bread, so there are varied types of bread. European and local pastries. Delicious yogurts and local homemade jams. Honey and maple syrup, sugar cane... Thats why I am describing meticulously...because it is one of the best services here. All meals are the best you can imagine with lots of options available. Healthy choices. This resort has a great outdoor pool resembling the huge caribben pools in front of the beach, with palm trees, bridges, and small corners where you can have your "hidden moment". Several cannals lead you to swim around this huge torquoise pool! Amazing the small beach created here!!!! Yes...there's also a beach in this pool! A beach with sand and a waterfall ! What a great spot for relaxing...and it is a quite hotel, not noisy. And that is definitely a plus! A great surprise at the end of the road of Rawai beach, it really worths the all walking from the center of Rawai. Recommend this resort for big families too :-)
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a 5-minute walk of Rawai Beach, Rawai Palm Beach Resort is within a mile (2 km) of Seashell Museum. This 196-room, 4-star resort has 3 outdoor pools along with a full-service spa and 3 restaurants. Also near this Rawai resort are Promthep Cape and Yanui Beach.
Enjoy dining at Raja Palm, one of 3 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Rawai Palm Beach Resort's 196 air-conditioned rooms provide balconies, minibars, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are other standard amenities.
Guests of Rawai Palm Beach Resort have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and a free beach shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a fitness center, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 648 reviews