Rawai Palm Beach Resort4.0 out of 5.0
Recent guest reviews
We really enjoyed our stay in this resort. Rawai area is quieter than the other three main tourist beaches and we enjoyed that. We had scooters so that was good for going to the many very good restaurants and cafes in the area. The hotel was great. Very nice setting and an amazing pool. We had a pool access room which was real cool. The only reason I have marked it 4/5 is because the Wifi is absolutely hopeless, the buffet breakfast is average (adequate enough I guess) and room service was poor in the respect that they didn't change towels daily and we had to keep asking for new ones. Staff are very pleasant and the room was good. We would definitely come back.
Our arrival was meet with an incredibly unfriendly reception staff. No drink, no warm smile , just demanding money (ours was prepaid). We didn't understand the deposit but that was fine once someone with better communication skills explained. We were asked for immigration papers and we were like "pardon? "Got through that ,finally given a key and transport to a room with pool Access. It was roomy and nice but generally unclean. The patio and deck chairs were very unclean , I asked for them to be cleaned ... no one came . The layout outside though attractive is not practical, anyone with disability should not go at all. The outside steps around pool are very high and hard to walk around. We arrived at pool bar for cocktails with no one there . We had to find someone , the food was ok but the cocktails weren't good. Sugar fruit syrups are used , not real juice. We tried the hotel restaurant in the evening and were appalled at the stench of raw sewage so string we had to move twice . No real vegetarian options . We could only order spring rolls and fried veggie rice . The long awaited food was virtually unedible . The spring rolls were so greasy you could squeeze the oil out . They asked if we'd like an egg with the rice and we thought , yep mixed in that could be ok. What arrived was a small cup fried rice (main dish ) with a greasy gross fried egg on top. We left. The service got worse, phone service was bad and it felt no one spoke English that we could be understood and we deeply regretted our choice. The only bonus was the breakfast restaurant offered us good fruit and salad options for a healthy start to the day. I could not recommend and that time of the year to quiet to be any fun.
At first sight it seems very luxurious. But,... after being spoiled for a few days, one starts to notice the dust in the room and outside hall. The loose fitting tiles and the ever occurring smile of the staff. That smile appears after the initial surprise of seeing us has vanished.
I stayed here while attending the fitness programme, Phuketfit down the road. It's good proximity to the programme, however I was a little nervous heading home at night due to there being no footpath...soon got over this - 3 minutes max! Good arrival. Staff friendly. Good room. Pool is probably the high point - actually fantastic! Didn't do much pooling around though - however this is a great spot. Cheap laundry across the road, breakfast included in hotel stay, and each access to beach. The hotel does free rides to three different beaches. I wouldn't say it was the cleanest of hotels - I think the staff only really made my bed each day, and kind of left the rest of the room as is. They take a deposit at the beginning of the stay - however it doesn't go off your credit card - it's just held. Free wifi is available - but it's terrible. However, I think that's most of Rawaii, worked when I was on the balcony, but not by the bed. I would stay here if I had young children, family, and they wanted a good pool!
Wow where do I begin. Have just returned from two weeks at Rawai Palm and what a remarkable place. All staff are freindly even with the language barrier. These people cannot do enough for you and anything we requested was done as soon as possible. Breakfast was always delicious with so much choice each of my 14 were different. Had a deluxe pool access room and could not complain of 1 issue.The village of Rawai beach is also fantastic with more than ample bars and restaurants with such freindly pleasant people. Was a little apprehensive as I have never been to Thailand before and a couple of reveiws where not good but will be returning definatly.... thanks to all concerned at the hotel..keep up the good work!!!
We booked this hotel because we wanted to be away from the bustle of Patong and have access to the quieter beaches of Laem Ka (25 minute walk), Ya Nui (free shuttle bus) etc. The reviews were, for the most part very positive, and rightly so. The pool is excellent, it's huge, it's kept as clean as it can be with the variety of trees and foliage growing around it, and the bar serves good cocktails. Better than some of the local bars and at the same price. We were in low season so the hotel was quiet, but there's a huge space there so I can't imagine there being fights for sun beds even in peak season. The rooms were kept exceptionally clean, and ours (1514) was massive in size. We were going to upgrade to a swim out room but it became apparent that they get little to no sun, I'm not sure if that's the case year round. The bath as you walk in is a slightly abstract setup, but we had no privacy issues as a result. A few of the negative complaints have been about staff and their attitude. We only have positive things to say of them. They were friendly, accommodating and helpful, from the front desk to the taxi drivers. I feel we should mention 'Chon' who took us to to Patong for an evening out. He offered us a tour guide service as well as driving us to and from, stopping at a number of spots for photos and recommending us other worthwhile trips and areas of interest. He was a great help. Food (breakfast) is a tough one as my fiancée and I are about as difficult a couple as it gets when it comes to food. She is a coeliac but was fine with the variety of eggs and bacon etc. I don't eat meat, fish or dairy so was quite limited as to what I could have, I ended up eating salad for the most part. To be honest you expect difficulty with dietary requests as we have, especially where much of the local diet is geared around seafood. I found that locally it was easy to find options on menu that were vegan friendly, almost without fail the waiting staff were aware of what I was asking and would accommodate that. There's a lot to do locally. Phi Phi is a must (the guys on the waterfront are great, we paid 1800 for a day trip to Maya Bay, monkey Beach, Viking Cove, Phi Phi don and khai island which included snorkelling and lunch), night market in Phuket town is brilliant for food, big Buddha, Patong is only 1000 baht return, Kata beach and Karon beach have a slightly less hectic feel about them and are closer. The local Beaches are hidden gems, small but quiet and we were able to swim with no issue at laem ka. Nai harn and ya Nui were quite rough on the days we visited. The only improvement I could suggest would be a bar within the resort that stayed open slightly later, that being said there are so many within walking distance this isn't really an issue. My final point is around weather. I know he climate is unpredictable, the forecast changes almost hourly, but do not think that June will bring rain and nothing else. We arrived to two hours of downpours and feared the worst, but I can only recall two other periods of actual rain, lasting no more than an hour. It was beaming 90% of the time, 30+ degrees regularly, just very humid. We would definitely go back in low season based on what we experienced this trip.
The Rawai Palm Beach Resort is well located in Rawai. The staff are friendly and helpful. We had the pool access room, which was very spacious .and the pool area great. We had our own little court yard type area of the pool so it was private. The buffet breakfast could have been a bit better, but that sort of thing is personal taste. over all a great place to stay and yes we will stay there again.
So once again I have chosen to stay with Rawai Palm Beach Resort. Whilst I dont mind staying at less in need places, Rawai Palm Beach is a place I feel comfortable. Staff members are always accommodating and treat you almost like family. They are familiar with faces and not afraid to engage in conversation which is a nice touch. I have no faults with this place but as far as the other resort goers can be testing at times. I unfortunately have had a multiple bus load of people who seem to not know that apart from them, other people are staying here. That is out of the resorts hands I understand. Also I found a school of 40 here on a camp, hmmm not sure its the place for a camp. Its a resort. People come here to relax not have to wait in line at breakfast whilst 40 children are running around grabbing every little bit of food at the buffet breakfast. Luckily Im a patient person. Apart from other people the place is beautiful and sitting by the picture perfect pool is magic. Food is excellent, I recommend the pizza's. Once again my stay has not dissapointed me, just the people in it. Tip. If you stay at a resort please always be mindful of other people you're not at home.
Will finish this review after leaving, however just saw a 1m long cobra on the path next to the pool. Told staff but not sure if they found it. Told guests at pool to be careful. It went into the raised garden bed next to the main pool. Bit disconcerting.
Arrived after an awfully long trip, almost 26 hours in total. Staff were so welcoming and friendly. Amazing room, comfy bed, gorgeous bath and very spacious (Stayed in the pool view superior) we were worried as people had said it was noisy, but it wasn't at all. Rooms were cleaned every day and you had a choice of when to have your sheets and towels changed, every day if you wished. Lovely breakfast, staff again very accommodating and on hand with the coffee. Amazing swimming pool, loads of sun loungers and good swim up pool bar - reasonably priced. Food at the hotel was again reasonably priced. Wifi was awful, would connect with full strength but barely ever worked! Was so disappointed with Rawai Beach, it looked amazing in photos but it has been ruined by the boats parking up. Although there were some nice Beach front local restaurants. We LOVED Ya Nui and Nai Harn Beach (fave) the hotel offered a free bus to and from both. We took taxis to Kata Beach and Patong Beach both cost around 500/600bht one way. Enjoyed bartering with the Thai locals. All in all an amazing trip! Would visit again.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Rawai Palm Beach Resort places you next to Rawai Beach and within a mile (2 km) of Seashell Museum. This 196-room, 4-star resort has 3 outdoor pools along with a full-service spa and 3 restaurants. Also near this Rawai resort are Promthep Cape and Yanui Beach.
Enjoy dining at Raja Palm, one of 3 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All of Rawai Palm Beach Resort's 196 air-conditioned rooms provide balconies, minibars, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are other standard amenities.
Guests of Rawai Palm Beach Resort have access to a full-service spa, 3 outdoor pools, and a children's pool. There's free parking and a free beach shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach resort include a fitness center, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 609 reviews