Cape Panwa Hotel5.0 out of 5.0
Recent guest reviews
We stayed at Cape Panwa in the off season, in early June, there were not many guests around and it was nice and quiet. CAfe Andaman provided us with an awesome buffet breakfast every morning, with plenty of choices and good service. We decided one night to visit Otters Bar but unfortunately we were the only ones there other than the staff and the piano player, I did feel for her having to play for a limited audience, but it was the quiet season. Our suite was very nice with a spa on the balcony and nicely appointed but it needed some ongoing maintenance in the bathroom, and housekeeping let the team down, each day we had to ask for things to be restocked. It is for these reasons that I have given the resort four stars. You can hop on the shuttle any time of the day and up to midnight I think and wander around the village overlooking the bay, the food trucks are along the roads' edge at night and there are plenty of restaurants to choose from that are far cheaper than the hotel. As always the staff at any resort are what make or break your holiday, and here it is no different, from guest services in reception, to the shuttle bus driver, to the wait staff, the pool staff, all very friendly, however, we found, at times, the language barrier somewhat challenging, things were getting lost in translation, but we got through. I must make special mention of the hotel nurse, whose name I did not get, and Jonas, James and others who helped out when my husband became very ill and required hospitalisation, the assistance with travelling to and from Bangkok Hospital was invaluable. The view from the suites across the garden to the ocean is beautiful and relaxing, with cruise ships coming and going regularly, it is a beautiful resort set away from the hustle and bustle, so if you are looking for peace and quiet, this is it, and thanks so much for an extra late checkout as my husband was still very sick and it was much appreciated.
Cape Panwa Hotel is our favourite place in Thailand - we stay here every time we are in Phuket and we're never disappointed. The staff are like family and truly care that you are well and having a good time - and all food, drinks, service and the like are delivered with similarly good aplomb. There are a number of restaurants and 'zones' to the hotel, including a prviate beach down a hill which is served by a furnicular railway (as well as steps) and a variety of rooms from standards to superiors with a view to private villas with their own infinity pools. So all in all a most amazing place to stay - with other local bars, spas and a handy convenience store nearby accessible either by foot or via the coplimentary songatrew (open mini bus) that goes up and down the very steep road hill during the day and into the evening. The spa at the hotel also comes highly recommended and the couples spa days are an amazing way to spend a day together (or the morning before you fly back to help you through the journey home) and again the staff can't do enough for you. The multiple swimming pools never seem overloaded with people and you can get a sun lounger on the beach under the palm trees without much effort (and there's the beachside bar for drinks and nibbles while you're there). There's even a private jetty and yacht for rental should you be so inclined. The rooms (we take a superior room) are very spacious, clean and well appointed with balconies, twin sinks, a roomy shower, efficient air conditioning and plenty of space to unpack your clothes into along with some of the most comfortable beds we've slept on in the various hotels we've stayed in around the planet - the in room minibar, free wifi and dining options are all at sensible prices too. If there's any feedback we'd give to the hotel, it would be that while the law in Thailand permits smoking in bars and restuarants, the hotel should follow the European model and ban smoking - when you come from that environment it is off-putting in the extreme to sit next to someone smoking and unexpectedly choke during dinner losing the beautiful tastes of the food which is really very well prepared and cooked. The hotel could also convert the downstairs chilout/kids playroom in the roundhouse area into a coffee shop selling high quality coffees (the breakfast coffee is that awful American style "joe" coffee which you'll scream to change to a lovely latte or macchiato after a day). The fine dining option could do with some changes so that you don't need to wear trousers and a full length shirt to enter it (that feels snobbish - a smart dress code there for sure, but full length chinos and a short sleeve shirt look fine while on holiday) - and the lighthouse bar needs better offers and a cheaper price to stop people drifing down the hill to (the excellent) Russell's Sunset Bar. That all said, we're suggesting these things because we love it here and we can see the potential for some small changes to make it even better than it is. Go ahead and stay here, you will not be disappointed.
We had a wonderful holiday in this beautiful hotel, using their private beach almost every day. The room was very spacious with a beautiful view over the water (we upgraded to a cape suite and it was well worth the added expense), the staff were wonderful and the breakfasts sumptuous. Cape Panwa is very quiet, so there is little to do there other than relax on the small hotel beach or by one of their two pools (one is on the beach) or do tours. In one week we took only one tour because relaxing by the water with a good book was just our speed. Take thongs or plastic shoes because at low tide, the water line is rocky, so you're walking over stones to get into the deeper water. It's no issue, just take something like crocs or thongs to cross over those stones. Beyond them, it's fine. There are a few restaurants in the little township (and it is very little). The hotel complementary bus takes you there every 20 minutes and takes you back of course. Our favourite restaurant was Swasadee and we always sat overlooking the water. Their food and service were both good and prices reasonable.
We visited Cape Panwa on a scoopon deal and were very happy with the resort and facilities. We upgraded our package to a room with a spa on the balcony, which was lovely if you have had enough beach or pool for the day. Heaps of sun beds - but it is low season. Breakfast was good. We used all of our scoopon tokens except for the trip to coral island. After we had walked up and down multiple stairs out to the jetty, we were expected to Jump/step down onto the bow of a boat which was next to the pier, and then jump from that into the boat - I was not able to do this - so we waved the boat farewell! It would be good if the resort advised the mobility/agility requirements on booking of this trip. The shuttle bus to the bottom of the road is great and the restaurants around kantary bay are worth a visit. The staff were lovely, very polite and helpful. I would definitely stay again and recommend.
My boyfriend and I stayed here for just over a week and had the most amazing and relaxing time. We stayed in a superior room which overlooked the sea, it was modern, clean and had everything that we needed. There is a variety of restaurants that serves different cuisines so there is something for everyone but of course is a little bit more pricey than if you go for dinner outside of the hotel. The breakfast buffet is great and varied has everything you could imagine. The staff will go out of their way to make your trip great, not one member of staff made anything seem like too much effort and that was really appreciated. The lighthouse bar is the perfect place to chill for drinks in the evening with happy hour and a live band. The location is a little far from Patong and the main touristy areas but we preferred this as the beach is for the hotel so a lot less crowded. Its not a problem in terms of excursions which we were a bit worried about as the hotel will sort the transportation for you. All in all amazing value for money and would definitely visit again.
We got married here in February 2016 (so sorry for the late review) and it was absolutely perfect. A massive thank you to Aom for helping me make my dream wedding come true. Nothing you ask is too much trouble and they go out of their way to make everything you ask for come to life. From the type of cake, to the BBQ on the beach down to the archway we were married under. We couldn't have asked for a better place to get married and the day was absolute perfection. The rooms are pure luxury here, the food is amazing, the pools and beach were beautiful. Spa was so professional and massages were amazing. Hair, makeup, dress pressing, creating signs, specific drinks, you name it and they have it available. I highly recommend this beautiful hotel and I cannot wait to return.
This was a mixed experience for us. The hotel sits in a relatively attractive location. When we arrived we felt the welcome was underwhelming and the first room (described as a superior room) was very dark, shabby and extremely claustrophobic. We requested an upgrade to a suite and then received a nice bright and much improved room (as you should do given the cost) which was clean and well appointed and we were quite happy with. The room was adequately serviced. There was one small beach that belonged to the hotel and that was fine. The bar on the beach was staffed by unfriendly staff who spoke/shouted to each other whilst serving us and seemed to ignore us. The room service food was good and breakfast ok. The best food by far was to be found in the Panwa House restaurant on the beach. There we experienced the only really genuinely warm and friendly service. We found the hotel was a bit of a hot-potch and seemed in need of refurbishment. The staff in reception failed to pass on messages between us and our tour guide which caused chaos and bad feeling and there was a lack of warmth and certainly understanding in reception and elsewhere. No one at the reception bothered to apologise for this. Some staff seemed to struggle with English and one or two did not make eye contact or spoke to others whilst serving us which we felt to be unprofessional and discourteous. I have never stayed in a hotel where so many of the staff looked unhappy or seemed to begrudge assistance. I think this hotel needs to freshen up its rooms and public areas and spend some time better training the staff regarding customer care! All in all this hotel never ever had the feel good factor that you look for in a holiday abroad and we were actually glad to leave. Certainly, we will not return.
What a spectacular hotel! Cape Panwa is located on a beautiful private beach with gorgeous rooms & stunning views. It is a little Paradise of its own. The Cape Panwa region is quiet, but getting around the island is easy enough, especially with their very affordable shuttle service. We would like to thank Pim & Ken for making us feel like family when checking in, as well Adele & Sandy at the Bamboo Bar on the beach. Overall, this is a gorgeous property where any guest feels like they can break away from the "real world" and sit back, sip on a cocktail and relax. Travel Tip: Wake up early one morning and watch the sunrise from the beach ♡ Thank you!
First, I have to say thank you to Aom and the Cape Panwa Hotel staff for making our wedding go so smoothly. Everything for the wedding was extremely organized. When my wife and I arrived, all we had to do was confirm the final details while having a cocktail by the poolside, and relax. We had our wedding ceremony on their new wedding terrace which overlooked the water. It's an incredibly intimate and beautiful setting. Then after the ceremony we moved down to the Panwa House for the reception, which is right on the beach! We had the barbeque buffet for the reception and the food was much better than the food at the hotel's Cafe Andaman. Not that the food at Cafe Andaman is bad but the buffet's quality blew it away. Our wedding was in the end of May so we were concerned about the weather. Luckily it didn't rain but after seeing the backup indoor venue, The Top of the Reef, we weren't even worried about the rain because the Top of the Reef has these huge windows overlooking the water. So no matter what the weather did, it would have been a good time. The rooms were clean and modern. The location is tucked away in a quiet part of Phuket but it's not difficult to get around. There are a lot of scooter rental shops nearby or if you don't want a scooter you can rent a van really cheaply to go to other beaches, Phuket City, the big buddha, viewpoints, muy thai fights, etc. Transportation was never an issue. Overall, we feel so lucky to have had our wedding at Cape Panwa Hotel. And I recommend anyone planning on having a wedding in Thailand to seriously consider this place! Thanks again to Aom and the staff for everything. -Greg and Zoe
Lovely hotel, amazing breakfast spread and great facilities. Rooms were spotless with junior suite having an enormous bed and lovely bathroom. A little bit remote but transfer options aplenty. Definitely a perfect place to unwind.
- Walking distance to Phuket Aquarium
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Cape Panwa Hotel places you within a 10-minute walk of Phuket Aquarium. This 205-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa. Khao Khad Views Tower is also nearby.
Get your fill of international cuisine for breakfast, lunch, or dinner at Cafe Andaman, one of 10 onsite restaurants, or enjoy the ocean views at Panwa House. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 4 coffee shops/cafés. For your convenience, a buffet breakfast is served each morning for a fee.
Cape Panwa Hotel's 205 recently renovated rooms provide coffee makers, free bottled water, and safes. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include phones and desks.
Cape Panwa Hotel features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1200.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and free WiFi in public areas.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 2539 reviews