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Cape Panwa Hotel

5.0 out of 5.0

Recent guest reviews

we stayed at the Panwa Hotel for 5 days. In F103 The accomodation was fantastic down to the beach bag you could use. A balcony with a hot tub! a clean room. We were on a bed and breakfast only. There was a shuttle bus down to the village, with a local market for food and gifts, a selection of resteraunts and bars. The best meal we had was in The Panwa House which belonged to the Hotel. Situated on the each in an authentic Malaysian house, Light by subdued lighting from when you take the tram down to the resteraunt. Soo romantic good food excellent service what more could you want? So its time to go home we had to leave early we were given a packed lunch, and on our way. It was not till We boarded the plane that i found I couldn't find my purse. Oh well perhaps I had mispacked it. No, on our return home there was an e mail from the hotel saying that housekeeping had found my purse and handed it in. It held credit cards driving license cash and front door key. I have now received my purse and cannot thank the staff enough ! Honesty is hard to come by especially given peoples wages. So thank you Panwa hotel and staff.

Having stayed at a Kantary hotel in Chang Mai, we trusted that we would get a good stay at a sister hotel in Phuket. Cape Panwa is about an hour’s drive from the Airport in the south east of Phuket. As we were arriving mid-morning we e-mailed asking if we could have our room early which the hotel duly delivered. It was also a special occasion for us and the hotel presented us with a cake, a nice touch! We stayed in a junior suite (in T block) on the third floor with a good sea view. The room was a bit spartan on first appearance but it proved to be very comfortable with efficient air conditioning and a comfortable bed. Toiletries were adequate and everything worked well during our stay with clean towels daily. The room could do with re-decoration but overall we were comfortable. The only thing lacking was an iron in the room although the hotel offered an ironing room and Diva massage just outside the hotel offered a 24hour (turnaround) laundry service at 70 baht per 2Kg. I'm sure we could have got an iron in the room if we wanted one. Breakfasts were good (we have had better in Thailand) but during our stay the dining room was pretty busy every morning and not particularly conducive to a quiet relaxing meal. The juices and coffee were good and the egg station expertly run by the lady members of the kitchen; Well done! We dined most lunchtimes at the Bamboo bar on the beach and found the food excellent. Service is laid back so don’t get upset if it takes a while to sign for/ or pay. Everything we ate was good and were particularly taken by the spinach, ricotta & shrimp pizza. Sandy was entertaining and very efficient. The beach was only really accessible for swimming at or near high tide and only a small area was sandy and free from rocks/ reef. The only place I could find for snorkelling and viewing the fish was from the Hotel’s pier but the swell didn’t look too inviting so I didn’t swim nor did I see anyone else do so. We dined at the Top of the reef restaurant for our special occasion. It is formal dining (men wear long pants & shirts with sleeves & no sandals) with the adjoining Otter’s bar serving pre dinner drinks whilst the hotel’s singer played the piano. There is a fixed or a la carte menu. We chose the a la carte with lobster salad & crab bisque starters. Our mains were lamb & sole. All were beautifully presented and accompanied with amuse bouche & sorbets. This was really up there with the best special occasion meals we have ever had. It is a shame that the restaurant was fairly empty and lacking too much atmosphere. The maître d’hôtel was very formal and he turned out to be quite amusing belying his gruff exterior. I can thoroughly recommend this restaurant with a great view from the balcony & considering what we ate & drank was far less than we would pay in a mediocre restaurant in the UK. If you go to the Cape Panwa I would suggest you visit, even if it for a pre-dinner drink! We ate at the Café Andaman one evening and enjoyed it but for being too close to the hotel trio band who could have played with more decorum. If you dine here I suggest you ask for a table furthest from the band. Their musical ability is ok but they really need a proper singer! We visited the lighthouse bar most evenings & it livened up at happy hour (930-1030) with the same live band relocating here after 10. Thank goodness hotel guests took over some of the singing on a couple of nights. Simon (Mr Chow) was the waiter who amused the guests. We also ate at Laem Panwa in the village & adjoining the sister hotel, Kantary Bay. This provided simple Thai dishes & we enjoyed dining outdoors there. Again don’t expect attentive service after your first order but relax & wait, we found this was consistent in everywhere we ate in Phuket. The hotel runs a constant gratis bus service to the village which is much appreciated as the whole area, hotel, beach access and local access road can be challenging for anyone but especially for those with limited mobility but the hotel do as much as they can to facilitate this including a funicular railway down to the beach. The village is a 5 minute bus ride away with numerous dining options as well as convenience stores. Immediately outside the Hotel is Diva massage that we visited daily and ranged from 300 baht for a foot massage (1 hour) or Aloe Vera massage for 600 baht. Good, polite & efficient we enjoyed this place but we chose to book the next day’s treatment as this place gets pretty busy. The staff were all very polite & obliging & they appreciated our stumbling few words of Thai. Our room was kept clean & well supplied during our stay. Overall, we enjoyed Cape Panwa Hotel & although it didn’t have the wow factor we have seen in previous stays in Thailand it was pretty good. The guests were a mixture of Chinese, Korean, Russian & a minority it seems of Europeans. Never the twain shall meet! Given the obvious popularity of this hotel it takes quite a battering & looks a bit tired in places. It is in a quiet area away from the madness of Phuket in general (which is not a place we would visit again) & for that reason we would say it was good with reservations as stated above.

The hotel is beautiful, with excellent facilities. We were on honeymoon and stayed for 6 nights in one of their cape suites. Our room was spacious, the bed was large and comfortable, there was more than suffice space for luggage and the Jacuzzi on the balcony was an added bonus! The private beach was amazing, lots of space, more than enough sunbeds to get a great spot. On thing to watch out for is the coral in sea, can be quite painful to negotiate your way, although on the last day we did find there was a walkway out to smooth ground! We generally at the hotel during the day and the service was good, servers were attentive and the food was very good. Prices for the evening meals (at the hotel) were considerably higher than the local town but that was to be expected. The only meal we ate at the hotel in the evening was the private beach dining, and this was phenomenal, the food was stunning and the service was second-to-none. Would highly recommend. The hotel also runs a number of taxi services to local towns, which are handy and a lot cheaper than a private taxi. We went to the Phuket Weekend Market which was colourful, vibrant and packed full of weird and wonderful things! Overall, the hotel is in a beautiful, secluded area of Phuket - if you are looking for a quiet place to relax and recharge your batteries, I would highly recommend Cape Panwa. Amazing views, beautiful rooms and very good staff.

What a fabulous 5 days we had here as part of our trip. Arrived to a welcome drink and a cool flannel. My travel agent had mentioned we were here as part as my fiancées 30th surprise and they upgraded us to a beautiful suite. The staff were so kind and welcoming. The beach was stunning and loved the bamboo bar. A bit of a pain with the 10% service charge and then added VAT but this was in every hotel so couldn’t be helped. Pineapple frozen daiquiri was one of the best I’ve ever tried. Yes Cape Panwa is a little far out from Phuket town but we were so grateful for this. We went into Phuket town and hated it! Cape Panwa had some lovely restaurants - curry house, sawasdee to name a few and the lovely sunset bar at the bottom of the road. Literally cannot wait to return again. They even packed us a breakfast when we left due to an early flight.

This hotel was the last hotel me and my friend stayed at during our trip to Thailand last month. We chose it for a couple of nights to end all the moving Around we had been doing and due to its reputation and stunning look we wanted to have a lovely end to the holiday. We have looked at coming here before but for the first time to Thailand we wanted to do a few places so thought if we liked it after a few days we could go back. The hotel is situated quite far down a hill which they have a frequent bus up and down but I wouldn’t fancy walking it. At the top of the street there is a lovely market which we got a load of really unique gifts from and they were good price. So if you’re going to a few places then you can get some great stuff here as we hadn’t seen anything eye catching anywhere else. Our room was incredible and could not fault what was inside or the view out of the balcony. We also had a hot tub outside although when we tried to make it work it just soaked the balcony so we gave it a miss. We went for dinner the first night and there was a very large party getting dinner. All attention (about 7 of the staff) was diverted to this table so there was 1 other person serving the rest of us and it took us well into an hour for just a main course and plates to be cleared which took over 20 mins. We didn’t even get the second batch of drinks we had asked for but witnessed the adjacent table with the party get some after ordering after us. I will note that we immediately complained to reception and the man apologised and sorted us something nice for the next days dinner, however just as a general observation it was pretty apparent you needed to have a lot of money to get the level of service you want. (Paid for via tips no doubt) At the end of the day we have all paid to stay at the hotel and just because we weren’t sat at dinner in a Louis Vuitton dress or holding an expensive purse or look like we had money doesn’t mean we shouldn’t be treated with any less attention than another customer. This was the same at the lunch service aswell. The hotel is beautiful, the beach and the pool were very nice also and plenty of availability of sun beds which I know is a big issues for some places. If you’re rich and stuck up then you’ll fit right in. But if you’re like us and just an everyday kinda gals who have saved up hard for a nice treat don’t waste your time. I’m not poor by any stretch I just don’t wear my money on show but felt here you really have to. We only stayed for 2 days and that was enough unless we had confined ourself to the beautiful room we had. Reading the reviews maybe we had just come at a busy time but of all the places I’ve ever stayed and countries and beautiful places I have been, this was by far the place I encountered the most rude staff. Not all of them. But enough to make an impact. I give 3 stars because nothing was dirty or out of place. The rooms are exactly what you get from what you see online and the quality of food was also fabulous. 2 is unfair because not all of the staff deserve to be thought of as rude but 4 is not to the level I have given other hotels.

Can’t really fault this hotel. The gardens, pool area, beach, sun beds, food, room were all excellent. The staff on the whole are attentive but prices for set menu was a little on the expensive side compared to similar meal you can get in the village, about a third the price. Beach bar is beautiful, staff there great. Quirky tram to take you down to beach. Shuttle runs often to take you to village. We had a junior suite at the back of the hotel but views were still good. Room was lovely and large. Air con was very effective and greatly appreciated. Lobby and roundhouse very nice. We were given a pass for panwa lounge on leaving day to shower off etc, good air con and free drinks and nibbles, similar to airport vip lounges, a nice touch. Drinks prices similar to uk I guess so no big shock when paying bill on last day. I would definitely recommend this hotel. It was calm and relaxing and although not adults only as we now like, there were not many children and have to say they were all well behaved! This hotel has a guest list of, Elizabeth taylor', pierce brosnan, leonardo di Caprio, Cathy zeta jones, Jeanne Claude van dame, Bryan Adams, the queen of Bhutan. Would they stay in a mediocre hotel? Well done cape panwa.

My friend and I had the most amazing 2 week holiday in March at this lovely hotel. There is nothing we can fault,all the staff were helpful,friendly and curtious. Nothing was too much trouble for them to help you with. Our junior suite was a lovely room, which housekeeping kept clean,tidy and fully stocked up everyday. We were full board and the only small issue or maybe recommendation is perhaps on the lunch menu they could put on some light bite foods, snack things instead of big meals. Breakfast and evening meals great food and choices.This hotel is well worth a visit, we loved it. Already planning our trip back to The Cape Panwa Hotel for 2019.

Spent 3 weeks at this hotel in February. Had a marvelous time we were in the cape suite overlooking the pool and a floor up from the restaurant, with some mobility problems it was very convienient for us. All the staff were lovely and helpful. The colonial atmosphere no tasteless glass and steel here a nice original hotel. Smart and casual for night time. This was our 2nd visit and we have booked to return again in October.....can’t wait.

Recently returned from another trip to Cape Panwa. What can I add that hasn't already been said. The Panwa is a delightful hotel set in a beautiful setting with its wonderful palm fringed beach. I cannot praise the staff enough, and am struggling to comprehend the negative remarks about them! The choice on offer at breakfast is varied from Thai food to traditional, even two choices of bacon! Only the most picky would complain. I found the housekeeping was done to a high standard with nothing to complain about, I requested some extra hangers and they duly arrived, I guess some people aren't happy unless they are complaining about something. If you are looking for a brand new hotel with whistles and bells then the Panwa is probably not for you, but if you want a relaxing place to unwind and are not looking for every little item to complain about you won't go wrong. The hotel lays on buses to Patong and Phuket town at a very reasonable cost, both are worth a visit, but it is lovely to return to the tranquility of The Panwa. Best place to change your money is on the corner at the bottom of the hill, you will get a better rate than in the UK.

Just come home after a 14 night stay at the Panwa Hotel. Excellent flight with Tui and we found Phuket Airport first class, efficient, air conditioned and spotlessly clean. We took a private taxi to the Hotel and were received by a very kind reception team. The cape panwa suite that we had was huge and offered superb views and was kept to high standard by housekeeping staff. We had a full board arrangement which offered different set meals every night for dinner in any of the 5 Panwa Hotel's restaurants or main menu options up to 800 baht. Lunch could be taken in the Andaman restaurant with the same arrangement as dinner. The beach 🏖 was beautiful with a fab infinity pool and handy bar/ restaurant. I could say so many great things about this Hotel. Like so many fabulous hotels the staff make the difference. The Hotel can be proud of them all. My wife and I will certainly be returning. Our first visit to Thailand and we are both so pleased we went. If you hav'nt been go you will love it

27, 27/2 Mu 8, Sakdidej Road Wichit Phuket

Hotel highlights

  • Walking distance to Phuket Aquarium
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Cape Panwa Hotel places you within a 10-minute walk of Phuket Aquarium. This 205-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a marina. Panwa Beach and Khao Khad Views Tower are also close to this Wichit resort.


Dining

Get your fill of international cuisine for breakfast, lunch, or dinner at Cafe Andaman, one of 10 onsite restaurants, or enjoy the ocean views at Panwa House. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 4 coffee shops/cafés. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Cape Panwa Hotel's 205 recently renovated rooms provide coffee makers, free bottled water, and safes. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include phones and desks.


Property features

Cape Panwa Hotel features a private beach, a marina, and a full-service spa. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1200.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include 2 outdoor pools, a children's pool, and a fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 2808 reviews