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Avista Hideaway Phuket Patong, MGallery by Sofitel

5.0 out of 5.0

Recent guest reviews

We recently returned from a stay at Avista. From Alberto the manager to Marky at the front desk to a beautiful beautiful birthday cake for my husband - Service was outstanding and the rooms are nicely set out. Lovely lovely hotel, highly recommend.

Supposed to be a quiet hide away booked a room with a pool view and got a view of a shanty town under construction, lots of banging and sawing of wood and tin sheets , the hotel rooms are lovely, pools are small with not enough beds, spa/overpriced, gym unused and roof top bar is only open for a short period each evening leaving you with no option than to venture into Patong ( free shuttle bus though ) Patong is not for the front hearted, a combination of ping pong sex shows and massage parlours, mainly on Bangor walking road but the town in more suited to the young and old men with the horn

We were recommended this resort and it fulfilled all our expectations. The room was spacious and beautifullly serviced, with its own upstairs balcony. The pools and grounds were a delight, the staff were friendly and helpful. The food was superb from breakfast through to dinner.

Stayed here 4 nights, got in very late from ten hour flight. Staff very attentive, nothing a problem. buggy ride to our room. OMG it was beautiful. King bed, massive private outside spa bath and large bathroom. Typical of Thailand bed very firm and lighting more romantic than functional. Whole complex spotless. breakfast amazing, pools fantastic, very quiet location just five minutes out of patong centre and numerous free shuttles throughout the day. Do yourself a favour!!!

My last hotel stop of 3 hotels. Le Meridien in Bangkok, Avista Hideaway in Chiang Mai and finally Avista. I was in awe by my 1st hotel and was eager to see what my last stop had to offer. I traveled with my spouse and another couple. First impressed by the drinks and towels given to us at check-in. Then the rooms....amazing. What impressed me the most was the digital pad that made it simple to toggle the lights or even the servicing of the rooms. The staff wonderful, not an unhappy face anywhere. The laundry service had my clothes coming back smelling like heaven. We also had unlimited cocktails from 5-7pm which was a dope attribute to the room booked. I don't remember their names but there were 2 Philippine bartenders/Servers that were around 22-25 years old (Male & Female) that either made amazing drinks or instructed the bartender to make them potent. Whatever they did it worked! We got really tired of tipping massive amounts for the same type of drinks so those 2 really added to our stay. The kid also had a great taste in hip-hop music. Kudos to you both! We had a hiccup with the other couple that joined us. There was a leak in their room that soaked their duffel bag and also lead to destroying their GoPro. The hotel quickly resolved the matter and made everything right. Sent my laundry out a day before checkout, had to leave the hotel by 10am, laundry wasn't supposed to get it back until the afternoon. They made the calls and got my laundry back before I checked-out. Clutch! The shuttle to the mall was very convenient, The pool areas were serene. My only complaints...the restaurant and lounges. Overpriced food that doesn't even come with a free water, which is also terribly expensive! Oh and the lounge needs to be more lively instead of elevator music that attracts only the elderly. Overall my experience of this hotel was great. Great rooms, great design, and most importantly...Amazing Staff! Until next time Avista!

We came here for our honeymoon in November. The lobby is spectacular. Gym is well equipped. 3 pools to choose from and they weren’t that busy. Convenient drop off and pick up in town. We loved the breakfast buffet and felt there was lots to choose from. Room was clean and staff were very friendly. Would definitely recommend!

The place is clean and accommodating. All is expected of an Accor hotel. As my friend is a Platinum Accor member, we got free upgrades to pool access rooms. The rooms were great, pool was good, facilities are lacking like children's room and indoor golf. My only complaint is food. They really need to improve in the food choices and even Thai food. The menus are limited and doesn't commensurate a 5 star resort's offerings. Nevertheless overall it's a good experience.

Trendy, clean and very good service. I really like this place, big room very clean and modern. My type of place i would recommend for lovers, honeymoon or travellers that like trendy hotel. Close to Patong center but you need a taxi. Amazing sundown when i was there in October.

Once you get check in the golf cart will take you to your room. The room are very big , with 50 " TV. The room are very nice with large king size bed and refrigerate. The breakfast is off the hook with many selection to chose from; egg and french toast many types of bread toast. After you eat you would like to go into town the hotel has shuttle that will take you on the hours. You can walk down to town it take you 15 minutes. I rent a moped for the time I was there. The pools are great with chair in the water for tanning. From the hotel you can go to paradise beach about 5 minutes ride by moped. The Con's: Finding your way back to the room it is maze to get to your room. No phone at the main pool to get the towels; this a safety issue for the guest if anything would happen to guest. Driving up to the club at night time no street lights to light up the road to the hotel.

Great hotel away from hustle and buswell of Patong beach but a shuttle bus from the hotel takes you to Jung Ceylon shopping centre, a bus schedule is supplied when checking in. Upgrade your room and enjoy complimentary cocktails between 5 and 7 Restuarant supplying great food, great breakfast and attentive staff. 3 beautiful pools. Enjoyed our 2nd stay at Avista. This hotel has lots of stairs and would be difficult for someone who has mobility issues.

Room options

Executive Room, 1 King Bed

King 1 | Sleeps 2

Executive Suite, 1 King Bed

King 1 | Sleeps 2

Suite, 1 King Bed

King 1 | Sleeps 2

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 2035 reviews