Avista Hideaway Phuket Patong, MGallery by Sofitel

This hotel is amazing. The staff went above and beyond to make this a holiday of a lifetime. All 3 pools were fantastic. The food was fab and location great to main town Patong with free transfers. Will definitely be going back!

According to many excellent reviews on TripAdvisor and in order to go to Freedom Beach, so we decided to stay in this resort for 2 nights. The facilities are perfect, that including three swimming pools in different areas, spacious hotel room and clean bathroom for our well sleep. Some problems were that I dialed 0 to front desk but no one answered and for a long time. I was wondering why the map of resort was written by receptionist if you had any questions to dial 0. But it’s no way, which made me feel very sad. And there was not enough staff in buffet breakfast, no staff at the entrance to lead for guest seats, even if a few guests at 7:30 a.m. The chopsticks was under-supply, we had to ask staff to provide. We just looked at the main chef was hard working around the restaurant. Anyway, the quality of the food was ordinary and not many kind of food.

We stayed at Avista Hideaway for a week and we did not want to leave. Everything was beyond perfect. The hotel was super clean and stylish, they really think of everything to make you comfortable and happy. Both restaurants in the hotel are one of the best restaurants in Patong, so we ended up eating in the hotel quite a few times. The swimming pools are amazing we could not even choose a favourite as all three are really nice. Now the best of all was the service, all the staff are really lovely we fell in love with all of them. Super recommend it it's definitely a 5 star hotel, you won't be disappointed.

My wife and myself wanted to to spend six nights in Patong but didn't want to stay in the hustle and bustle of Patong itself so we decided to stay at the Avista Hideaway Phuket right next to Freedom beach just a five minute shuttle ride outside of the center of Patong. We stay in a Executive Suite with private pool if you can afford it by all means go for it you will not regard it , the hotel itself is not that old and is well maintained it has two shuttle buses to take you in the center of Patong. First shuttle leaves for Patong roughly 11.00 and last shuttle back from Patong was 22.00. The thing that impressed me most was the staff and there wellness to please....especially the floor managers at the reception and breakfast if you needed something special they would go out of his way to get it.. nothing was to much trouble,food at breakfast was plentiful, couple pools scattered around different parts of the hotel I would highly recommend this hotel but the one and only thing that is a bit of a let down is the Wi-Fi it was a bit hit and miss at times ,

Stayed here for a week, Rooms are nice and clean, with a friendly and warm accommodating staffs but the highlight of all is the the warm service of our favorite in Sizzle rooftop extending our special thanks to Reyand who always give us warm smile and excellent service.

This was family vacation.We booked 2 rooms and stayed for 5 nights with my 80 years old parents.the Charles at reception is friendly and attentive and accommodated us by the elevator that much easy for my parents up and down the stairs. We take all the breakfasts and 3 dinners in hotel during we stayed.food and service are good.the staffs are smiling all the time.we ere really enjoy our stay. We will back again. We wanna say thank you again. We have good memories there.

Nice cosy place... We stayed in a Deluxe Pool access room, which was very spacious & comfortable. Parinay was very helpful to check us in & take care of our needs / queries. The Spa is worth visiting. Hotel is close to Patong Beach (pay THB 300 away by taxi or take the complimentary hotel shuttle), yet away from the hustle bustle. Would stay again.

We stayed for 5 nights and it was beautiful. The staff were very attentive and smiling all the time. The shuttle bus down to the center was very useful, would have been nice if there was one slightly later. The views are beautiful. Go to freedom beach, just up the hill. The pools are very well kept, but the entire time we were there we were unable to get a lounger, at any point. More seating is needed. We were celebrating an 30th birthday and they gave us a bottle of wine, which was nice. Unfortunately the view from the balcony was what looked like a building site, so we didn't spend any time out there. The bathroom was lovely. Breakfast selection was very good. We tried the sizzle restaurant which stunning at sunset but incredibly over priced, well over £200 for two mains, a starter and 3 glasses of wine. Everything at the hotel was spotless, beautifully presented and immaculate at all times.The only one negative would be the price of the return taxi to the airport, the hotel taxi was double the price, and was a run down van, whilst our taxi on the way up from the airport was a lovely Mercedes that was 900baht cheaper, I would suggest ordering your own. The hotel itself is amazing and I would definitely recommend

We spent 5 nights at the Avista Hideway Phuket, in a 1 bedroom executive suite with a private pool and we could not fault the resort. Our stay was right in the middle of Thai New Year / Songkran (unplanned!) Traveling with my wife and 9 year old son, our accommodation had to be clean, modern and family friendly. And this resort achieved all 3 quite well. The physical location plus the views of the mountains in the backdrop and Andaman Sea were breathtaking. Patong beach and the main tourist strip were only a short taxi ride ($12-14). It was great to be away from Songkran madness. Our suite was very clean and spacious. My wife loved the makeup room area and we utilised the private pool each morning and evening! The buffet breakfast quality & extensive spread was what you would expect from the Sofitel brand. My son (and I) especially enjoyed the freshly made waffles & pancakes! There was the usual egg ordering station, plus Western & Asian dishes. The waiting staff in the breakfast restaurant were very attentive to our needs. The front desk staff in the lobby were professional and always pleasant to deal with, especially a young lady called Nan. She was a great help in advising and arranging our daily activities. Another staff member who truely made our stay an unforgettable experience was Mr. Parinay Singh. During the pre- booking process I was in touch with Parinay, and out of the 3 or 4 hotels I contacted directly for rates / accomodation requirements - he was the most professional and knowledgeable. He would answer my queries via emails & phone calls promptly. Once we checked into the resort, Parinay went over and beyond to ensure our stay was pleasant & that my family were comfortable & enjoying the resort facilities. His knowledge of the local region and recommendations of activities, tours, restaurants were very helpful. A special thanks to Parinay and the entire Sofitel team. We will definitely be back. Hope to see you all sooner than later!