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Avista Hideaway Phuket Patong, MGallery by Sofitel

5.0 out of 5.0

Avista Hideaway Phuket Patong, MGallery by Sofitel

5.0 out of 5.0

Recent guest reviews

The hotel itself is beautiful, the views are amazing and we found plenty of room by the gorgeous infinity pools anytime we wanted to go. The breakfast buffet is dope with so many delicious choices. The view from our hotel room was gorgeous and private. The bathtub in our bathroom was deep and luxurious. Lunch and dinner are less tasty. The Thai dishes we had here were our least favorite in our two weeks in Thailand. Other dishes were ok. One frustrating aspect is the price inflation. The hotel is very secluded and the shuttle operates infrequently and at inconvenient times (and is usually over crowded with no AC). Therefore the hotel has a monopoly which appeared a bit exploitative. We paid 60 American dollars to have a small bag of laundry done (what would cost us $5-10 in NYC). The hotel shuttle to the airport is about 500 baht more than other Patong taxi quotes. The food is much more expensive and generally less tasty than what you might get in Patong. The Thai massage is offered somewhere around 1200 baht versus the 250-300 baht rate around Patong. I could understand even a 50% inflation rate for the convenience of it but what on earth warrants a 500% inflation rate? Our room had an unpleasant smell when the air conditioner was left off--like mold and mildew. Small things are off in this hotel but they amount to a lot of nusances especially given what it costs to stay here. Despite our grievances we never complained bc we had a decent experience. Hotel staff is helpful.

We went to Phuket to celebrate our 13th anniversary and decided to stay in a hotel that was near Patong, but not in the middle of the action. This hotel exceded our expectations. The staff was very friendly and answered all of our questions. The room was clean and beautiful with fresh flowers. The bed was very comfortable. What else you can ask for!

The hotel is awesome for romantic getaway but not so much a lone traveler like myself. The hotel is literally a hideaway that is located in the mountain. Everything else is perfect. The best part is the spa. I have been to many different spas and I have to say that this was the best.

Staffs were friendly and room was clean. Everything was at par with what we expected. Spa was excellent.

wonderful pools and kids club, nice restaurant too

This was a nice place, dramatic, overlooking the sea. The staff is kind and tries hard, the facilities require a day or so to figure out how to navigate, but then are a cinch to get around, and the main issue that it takes a 300 BHT (about 10 USD) one-way taxi ride to get to a beach of Patong, about a 5 or so minute drive down a windy road. The tour desk isn't helpful - don't rely on the concierge, who can't speak English very well, to do anything but offer overpriced tours that can be booked easier for less online - she certainly didn't offer any useful info when I was there. Also, the free cocktails from 5-7 that come with 'club' rooms aren't worth it - though club rooms may be for other reasons (their own, nice, kid-free pool + such), the free cocktails were made poorly, and, in addition lacked enough alcohol to make up for it. (Maybe out of coincidence the ones we paid for were better by a lot). I enjoyed my stay here: their staff was kind, their surroundings striking, and this hotel a good place to relax and swim in the several pools that they offered. Recommended.

39/9 Muen Ngern Road Patong Phuket

Hotel highlights

  • Steps from Phuket Island
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Avista Hideaway Phuket Patong, MGallery by Sofitel places you adjacent to Phuket Island. This 150-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 2 restaurants. Located centrally in Patong, it's also close to Patong Beach and Bangla Road.


Dining

Enjoy dining at the resort's 2 onsite restaurants: Sizzle Rooftop Restaurant offers relaxing ocean views; Vista Restaurant specializes in local and international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


Rooms

Guests can expect to find 42-inch an LCD TV with satellite channels and a DVD player, along with free WiFi and wired Internet. The bathroom offers a soaking tub, hair dryers, and designer toiletries. Other standard amenities include a balcony or patio, an iPod dock, and a private yard.


Property features

Guests of Avista Hideaway Phuket Patong, MGallery by Sofitel have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for THB 1500 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury resort include a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Executive Room

King 1 | Sleeps 2

Suite

King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 2

Superior Room

Full 2 | Sleeps 4

Guest reviews for Avista Hideaway Phuket Patong, MGallery by Sofitel

Everyone (2) Couples (2) Business (1) Family (1)
3

beautiful hotel, very secluded, some wonky aspects

Everyone

The hotel itself is beautiful, the views are amazing and we found plenty of room by the gorgeous infinity pools anytime we wanted to go. The breakfast buffet is dope with so many delicious choices. The view from our hotel room was gorgeous and private. The bathtub in our bathroom was deep and luxurious. Lunch and dinner are less tasty. The Thai dishes we had here were our least favorite in our two weeks in Thailand. Other dishes were ok. One frustrating aspect is the price inflation. The hotel is very secluded and the shuttle operates infrequently and at inconvenient times (and is usually over crowded with no AC). Therefore the hotel has a monopoly which appeared a bit exploitative. We paid 60 American dollars to have a small bag of laundry done (what would cost us $5-10 in NYC). The hotel shuttle to the airport is about 500 baht more than other Patong taxi quotes. The food is much more expensive and generally less tasty than what you might get in Patong. The Thai massage is offered somewhere around 1200 baht versus the 250-300 baht rate around Patong. I could understand even a 50% inflation rate for the convenience of it but what on earth warrants a 500% inflation rate? Our room had an unpleasant smell when the air conditioner was left off--like mold and mildew. Small things are off in this hotel but they amount to a lot of nusances especially given what it costs to stay here. Despite our grievances we never complained bc we had a decent experience. Hotel staff is helpful.

By , from S on Feb 25, 2017

5

second honeymoon

Everyone
Sunset at the hotel Beautiful fresh flowers

We went to Phuket to celebrate our 13th anniversary and decided to stay in a hotel that was near Patong, but not in the middle of the action. This hotel exceded our expectations. The staff was very friendly and answered all of our questions. The room was clean and beautiful with fresh flowers. The bed was very comfortable. What else you can ask for!

By , from Huntington Beach, CA on Feb 17, 2017

5

great hotel for a getaway

Couples

The hotel is awesome for romantic getaway but not so much a lone traveler like myself. The hotel is literally a hideaway that is located in the mountain. Everything else is perfect. The best part is the spa. I have been to many different spas and I have to say that this was the best.

By , from New York on Nov 1, 2016

Review comment responded on Nov 7, 2016

Dear Ken, Greeting from Avista Hideaway Phuket Patong MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. I was absolutely delighted to have read such praise, particularly in regards to our facilities that your experience with us was both pleasant and memorable. Thank you once again for sharing your comments and we look forward to welcoming you once again in the near future, should the opportunity allow. Warm Regards, Avista Management

5

it was good vacation.

Couples

Staffs were friendly and room was clean. Everything was at par with what we expected. Spa was excellent.

By on May 1, 2015

4

gorgeous views

Families

wonderful pools and kids club, nice restaurant too

By on Oct 10, 2013

4

decent hotel

BusinessTravelers

This was a nice place, dramatic, overlooking the sea. The staff is kind and tries hard, the facilities require a day or so to figure out how to navigate, but then are a cinch to get around, and the main issue that it takes a 300 BHT (about 10 USD) one-way taxi ride to get to a beach of Patong, about a 5 or so minute drive down a windy road. The tour desk isn't helpful - don't rely on the concierge, who can't speak English very well, to do anything but offer overpriced tours that can be booked easier for less online - she certainly didn't offer any useful info when I was there. Also, the free cocktails from 5-7 that come with 'club' rooms aren't worth it - though club rooms may be for other reasons (their own, nice, kid-free pool + such), the free cocktails were made poorly, and, in addition lacked enough alcohol to make up for it. (Maybe out of coincidence the ones we paid for were better by a lot). I enjoyed my stay here: their staff was kind, their surroundings striking, and this hotel a good place to relax and swim in the several pools that they offered. Recommended.

By on Aug 18, 2013

Avista Hideaway Phuket Patong, MGallery by Sofitel

39/9 Muen Ngern Road, Patong, Phuket 83150