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Wyndham Garden Phoenix Midtown

3.5 out of 5.0

Recent guest reviews

We were given a first-floor room facing the front drive. We found out later the curtains did not close. Other than that hotels was good.

The room and lobby smelled of smoke. The air conditioner in our room was not working.

The staff were great it's just the hotel went under new management so they didn't have shuttle line they originally told me. The pool was okay at first not clean. The room was alright no microwave and the bed was hard

Great place to stay for the con, breakfast was great. My husband wish they would have had bacon also.

Terrible. Staff are elementary professional. Rooms are outdated. Linens show excessive use. Stains on them. Mold under wall paper showing through, toilets literally don't flow, sleep number beds don't work, the cleaning staff are possibly blind. The hotel itself shows ok, but once in the rooms when paying attention to detail, you will see the upkeep and the overall standards are very low.

First, we were given a room that already had people in it! Then, our new room was attached to the elevator mechanics, so it was super loud all night long. That should not be a guest room. There also appeared to be a blood stain in our tub. And they forgot our wake up call. All this and the room was super expensive - the price was really high because it's Spring Training. So we paid a lot of money for a terrible experience.

The staff let us check in a bit early so we could get to our event. ALL of the staff was great! The breakfast buffet was the best and it was free! The rooms were clean as well as the bathroom. It is located close to a light rail station which I used frequently. I highly recommend the restaurant. I had the chicken pot pie and it was fantastic. The bar has a great selection of local breweries.

We enjoyed time ,we had a you couple of time our key would`t work and the staff was very speedy in getting the problem fixed. Staff was always friendly and always greeting us in the morning or evening when we were entering the lobby

I took my wife to Phoenix for a conference amd a getaway. I had booked this hotel because it looked nice and was closer to the venue and the entertainment. We had dtayed at a Wyndam facility on our honeymoon and expected the same quality, however once we got past the front desk my wife was immediately displeased. The hallway to the room stank and the carpet was filthy. Inside the room smelled as bad as the hallway, the stone table top had a big crack in it that was poorly repaired and the desk chair was so old that it did sit straight and the seat was thread bare. The parking garage was filthy and smelled like a series of transients had been living there. We thought that maybe it was isolated to our floor so we took a tour of the building and found that the hallways were just as dirty and stank also so there was no point to asking to change rooms because it seemed to be building wide. On the positive side, the lobby, restaurant and gardens are very nice. The quality of those area needs to be applied to the rest of the facility both inside and out. I had hoped to spark up a little of the romance from our honeymoon but the facility put her right out of the mood. Thanks Wyndham.:(

We had a room in the cabana suites, it was great! Plenty of room for 4 of us. Hotel was very nice I like having a restaurant there it was good. plus there free breakfast was good a real breakfast.

Decent location. A little dated but the room is very clean and the bed is firm and comfortable. The AC unit is quite loud when it runs. The pool is a bit old and the water is okay, not so inviting.

Stayed one night. Ate at the hotel restaurant for dinner and free breakfast - food was good.

My 3 sisters-in-law met me there and we had a fun 5 days together.The pool area

Parking garage needs more lighting and cleaning.

The guest service was extremely helpful and friendly. Gorgeous TV in our room and very comfortable bed. Free parking in the ramp next to the hotel was very convenient. We were surprised there was not a fridge in our room.

Awesome breakfast. There are sleep number beds in the rooms. Unfortunately the one in my room didn't work.

not bad for a one night...needs some work..common areas were outdated and cramped...seemed dated

This hotel is awesome! My husband and I stay here every time we are in town. They offer an amazing free breakfast they have pancakes,eggs, and you can even make your own waffles w/ fruit. The beds are sleep number beds which are so relaxing. When we had problems with our reservation the staff was so helpful. Overall we always enjoy our stay in this hotel. The heated pool is a BIG plus!!!

I paid extra for a cabana pool room. Turns out these rooms are a quarter of a mile walk across the 5th floor next to a huge empty pool that looks like a bathtub. That pool closed 2 years ago was barked at me when I questioned the advertising. Shame on me for not knowing that from out of state. Many of us had keys that didn't work after a single use (it was a regular topic of conversation in the elevator). I called to have someone make the hike to my room with a new key, as I was carrying many things, and was told that the man at the front desk was the only employee and I'd have to hike back down to get a new key. I asked to speak with the manager. Sorry, he's not in until 9am. I asked to check out immediately. Can't do that either without a manager. Hostage in an under-staffed, under-caring, over-advertised room. In his defense, the 9am manager was shocked at my story and attempted to rectify the situation. But my relaxing weekend by the pool that I had splurged for was already ruined at that point.

Excellent hotel. Will stay there again in a few weeks when I visit Phoenix again. Thank you

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, 1 Queen Bed with Sofa bed, Accessible

Queen 1 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for Wyndham Garden Phoenix Midtown

Everyone (13) Couples (22) Business (18) Family (22) Other (22) Friends (6)
4

just a few things

Everyone

We were given a first-floor room facing the front drive. We found out later the curtains did not close. Other than that hotels was good.

By , from Las Vegas on Sep 16, 2017

2
Everyone

The room and lobby smelled of smoke. The air conditioner in our room was not working.

By on Aug 24, 2017

3
Everyone

The staff were great it's just the hotel went under new management so they didn't have shuttle line they originally told me. The pool was okay at first not clean. The room was alright no microwave and the bed was hard

By on Jun 26, 2017

3

phoenix comic con

Everyone

Great place to stay for the con, breakfast was great. My husband wish they would have had bacon also.

By , from Tucson on Jun 12, 2017

2

they are under new management.

Everyone

Terrible. Staff are elementary professional. Rooms are outdated. Linens show excessive use. Stains on them. Mold under wall paper showing through, toilets literally don't flow, sleep number beds don't work, the cleaning staff are possibly blind. The hotel itself shows ok, but once in the rooms when paying attention to detail, you will see the upkeep and the overall standards are very low.

By on May 14, 2017

1

didn't sleep a wink!

Everyone

First, we were given a room that already had people in it! Then, our new room was attached to the elevator mechanics, so it was super loud all night long. That should not be a guest room. There also appeared to be a blood stain in our tub. And they forgot our wake up call. All this and the room was super expensive - the price was really high because it's Spring Training. So we paid a lot of money for a terrible experience.

By on Mar 28, 2017

4

a great place to stay in phoenix!

Everyone

The staff let us check in a bit early so we could get to our event. ALL of the staff was great! The breakfast buffet was the best and it was free! The rooms were clean as well as the bathroom. It is located close to a light rail station which I used frequently. I highly recommend the restaurant. I had the chicken pot pie and it was fantastic. The bar has a great selection of local breweries.

By , from Fort Worth, Texas on Mar 8, 2017

4

nice and centrally located for our trip.

Everyone

We enjoyed time ,we had a you couple of time our key would`t work and the staff was very speedy in getting the problem fixed. Staff was always friendly and always greeting us in the morning or evening when we were entering the lobby

By , from Iowa on Feb 21, 2017

2

needs to be cleaned and updated

Everyone

I took my wife to Phoenix for a conference amd a getaway. I had booked this hotel because it looked nice and was closer to the venue and the entertainment. We had dtayed at a Wyndam facility on our honeymoon and expected the same quality, however once we got past the front desk my wife was immediately displeased. The hallway to the room stank and the carpet was filthy. Inside the room smelled as bad as the hallway, the stone table top had a big crack in it that was poorly repaired and the desk chair was so old that it did sit straight and the seat was thread bare. The parking garage was filthy and smelled like a series of transients had been living there. We thought that maybe it was isolated to our floor so we took a tour of the building and found that the hallways were just as dirty and stank also so there was no point to asking to change rooms because it seemed to be building wide. On the positive side, the lobby, restaurant and gardens are very nice. The quality of those area needs to be applied to the rest of the facility both inside and out. I had hoped to spark up a little of the romance from our honeymoon but the facility put her right out of the mood. Thanks Wyndham.:(

By , from North Dakota and Utah on Feb 12, 2017

4

very nice

Everyone

We had a room in the cabana suites, it was great! Plenty of room for 4 of us. Hotel was very nice I like having a restaurant there it was good. plus there free breakfast was good a real breakfast.

By , from Ca on Jan 17, 2017