The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel with free parking, near Peoria Sports Complex

Choose dates to view prices

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Individually furnished, desk, iron/ironing board, free cribs/infant beds
Outdoor pool, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Arrowhead Towne Center
    ‪2 min walk‬
  • Arizona Broadway Theatre
    ‪12 min walk‬
  • Peoria Sports Complex
    ‪15 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪35 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 285 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 297 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Glendale

Located within a 5-minute walk of Arrowhead Towne Center, The Hotel Serene Glendale Peoria, Surestay Collection by BW is within a 15-minute stroll of Arizona Broadway Theatre. This 60-room hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and flat-screen TVs.

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.1 miles
  • Arizona Broadway Theatre - 12 min walk - 0.7 miles
  • Peoria Sports Complex - 15 min walk - 0.8 miles
  • State Farm Stadium - 11 min drive - 10.5 miles
  • Six Flags Hurricane Harbor Phoenix - 13 min drive - 8.7 miles

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Portillo's - ‬5 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel with free parking, near Peoria Sports Complex
Renovated in 2022, The Hotel Serene Glendale Peoria, Surestay Collection by BW offers an outdoor pool, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, a vending machine, and an ATM.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night, plus a deposit of USD 150 per stay
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

What can I see around The Hotel Serene Glendale Peoria, Surestay Collection by BW?

This hotel is located in Glendale, just steps from Arrowhead Towne Center. You'll also find Peoria Sports Complex and Arizona Broadway Theatre less than a mile away.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on Jun 18, 2025 start from $89.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW feature a casino?

No, The Hotel Serene Glendale Peoria, Surestay Collection by BW doesn't have a casino.

Will I find an indoor pool at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Amenities at this hotel that appeal to couples include an outdoor pool and a 24-hour front desk.

Are there hot tubs at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't have a spa tub.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW feature a restaurant that includes a breakfast menu?

The Hotel Serene Glendale Peoria, Surestay Collection by BW offers a full breakfast each morning for a surcharge though there is no restaurant.

Will The Hotel Serene Glendale Peoria, Surestay Collection by BW allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Hotel Serene Glendale Peoria, Surestay Collection by BW for a fee of USD 25 per accommodation, per night. A deposit of USD 150 per stay is collected.

Are there connecting rooms at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Hotel Serene Glendale Peoria, Surestay Collection by BW?

The closest major airport to The Hotel Serene Glendale Peoria, Surestay Collection by BW is Phoenix Deer Valley Airport (DVT), which is 11.5 mi away (14 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 23.8 mi away (37-minute drive).

Are there rooms with balconies that I can book at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, you won't find guestrooms with balconies at The Hotel Serene Glendale Peoria, Surestay Collection by BW.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 913 reviews
Rating 8 - Good. 216 out of 913 reviews
Rating 6 - Okay. 128 out of 913 reviews
Rating 4 - Poor. 88 out of 913 reviews
Rating 2 - Terrible. 86 out of 913 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crissy

Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Glenn

Business traveler
Disliked: Staff & service, room comfort
Website and property signage offer a work out facility. There is no workout facility. Our room was not cleaned during our stay and the mattress was rock hard. The pillows were so bad I went to Costco to buy new pillows.
Stayed 2 nights in Mar 2025

6/10 Okay

Savanah

Disliked: Cleanliness, property conditions & facilities
Said it had a pull out couch but just a fold down futon that was too small for 1 person. Dirty bathroom, no extras for the futons.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good stay and location

Friendly staff and clean environment
Stayed 1 night in Mar 2025

6/10 Okay

Marquita

Stayed 2 nights in Feb 2025

6/10 Okay

Homero

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Yvette

Room had a funky smell and says sofa bed but it’s actually like a small futon that only fits one person not 2. We had to have one of my sons squeeze in with us on the bed
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Price was good for the area.
Stayed 3 nights in Mar 2025

8/10 Good

NELSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near shopoing
Stayed 1 night in Mar 2025

4/10 Poor

vickie

Traveled with family and small children
Liked: Staff & service
No room cleaner and lack of towels
Stayed 4 nights in Mar 2025

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is in a great location, with close proximity to many restaurants, shops (including Arrowhead Mall), and the freeway. Many people stay in this area for Spring Training and is walkable to the field. Customer service was great- I interacted with 3 different female staffers and all were friendly, attentive, and welcoming. The property itself is average, I didn’t take advantage of the free breakfast or use the heated pool so I can’t speak to those. It was disappointing that the TV in my room didn’t work, but it wasn’t for lack of trying. Hopefully maintenance can ensure all are working before any more check-in’s. The beds weren’t terribly uncomfortable (the bedding was actually great), but there is no box spring. The mattress would move around constantly and the large aluminum bed frame is noisy. Lastly, the floors were filthy. The bottom of my socks turned dark pretty quickly after checking in. I had slippers with me so I managed without a housekeeping call, but figured it was worth mentioning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk went to a lot of trouble to make sure we got the correct room
Stayed 1 night in Mar 2025

6/10 Okay

Robert, Tucson

Liked: Staff & service
Adequate for an overnight bed in a marginally maintained property.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Brad

Location was good. Maintenance of the rooms were not good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nahya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Celia, Watsonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facility were very clean and comfortable. Lots of dining options within walking distance. My only concern was when we checked in I asked if we could change rooms, because the one we got was right by a noisy street. First I was told they couldnt because we reserved a handicapped room. I didn't realize I'd done that. Then we were told that because we booked through Expedia they couldn't accommodate our request. News to me. Fortunately, it wasn't too noisy.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alysia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Stay

Hotel was in a nice area and walkable to multiple restaurants and mall. Continental breakfast was decent. Rooms were nice and clean.
Stayed 2 nights in Feb 2025

2/10 Terrible

Darryl

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

OOPS

This location looks like an old Motel 6 they painted different colors. It is a two star motel at best. There was NO amenities, other than soap and towels. You could hear every car that drove by and when people walked by. The worst part is, I was attacked by bedbugs. I screwed up by staying there.
Stayed 1 night in Feb 2025

8/10 Good

blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Visit to Glendale, AZ

Our stay was fine, all was well. Nothing outstanding. The breakfast was good. Several items to choose from. Very friendly gal who made sure to restock items and keep the area very clean. A couple of slight issues were our tissue box was empty. The location of the hand soap attached to the wall, was awkward to use, as your wet hands dripped all over where the tissue box was placed. Not enough towels. The coffee creamer dispensers were difficult to reach in a tight space between the coffee maker and juice machine. The pumps did not work properly.
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable.
Stayed 2 nights in Feb 2025