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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property

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Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Outdoor pool, sun loungers
Free breakfast
Reception
Family Room, 2 Queen Beds, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308
  • Place, Arrowhead Towne Center
    ‪2 min walk‬
  • Place, Arizona Broadway Theatre
    ‪14 min walk‬
  • Place, Peoria Sports Complex
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(25 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, individually furnished, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 297 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

A hotel room with a bed, a yellow sofa, a desk with a computer, a television, and a door.

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Glendale

Located within a 5-minute walk of Arrowhead Towne Center, The Hotel Serene Glendale Peoria, Surestay Collection by BW is within a 15-minute stroll of Arizona Broadway Theatre. This 60-room hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Arrowhead Towne Center - 2 min walk - 0.1 miles
  • Arizona Broadway Theatre - 14 min walk - 0.8 miles
  • Peoria Stadium - 15 min walk - 0.8 miles
  • Peoria Sports Complex - 19 min walk - 1.0 mile
  • Arizona Canal - 5 min drive - 2.1 miles

Getting around

  • Phoenix Deer Valley Airport (DVT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Circle K - ‬10 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Renovated in 2022, The Hotel Serene Glendale Peoria, Surestay Collection by BW offers an outdoor pool, free WiFi in public areas, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, a vending machine, and an ATM.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

What can I see around The Hotel Serene Glendale Peoria, Surestay Collection by BW?

This hotel is located in Glendale, just steps from Arrowhead Towne Center. You'll also find Peoria Sports Complex and Arizona Broadway Theatre less than a mile away.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on May 10, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW feature a casino?

No, The Hotel Serene Glendale Peoria, Surestay Collection by BW doesn't have a casino.

Will I find an indoor pool at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't have a spa tub.

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW feature a restaurant that includes a breakfast menu?

The Hotel Serene Glendale Peoria, Surestay Collection by BW offers free breakfast though there is no restaurant.

Will The Hotel Serene Glendale Peoria, Surestay Collection by BW allow pets to stay for free?

No, pets aren't allowed at The Hotel Serene Glendale Peoria, Surestay Collection by BW though service animals are welcome.

Are there connecting rooms at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Hotel Serene Glendale Peoria, Surestay Collection by BW?

The closest major airport to The Hotel Serene Glendale Peoria, Surestay Collection by BW is Phoenix Deer Valley Airport (DVT), which is 11.5 mi away (14 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 23.8 mi away (37-minute drive).

Are there rooms with balconies that I can book at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

No, there aren't any guestrooms at The Hotel Serene Glendale Peoria, Surestay Collection by BW that offer a balcony.

The Hotel Serene Glendale Peoria, Surestay Collection by BW Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Cortrenia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, walkable area to shopping, sporting arena, and restaurants. Breakfast is served daily. The staff was friendly.
Stayed 1 night in Jan 2026

6/10 Okay

Wendy

Traveled with family
Could of been cleaner in the bathroom. There is mold on the top by the shower head. Everyone was nice. The beds were loud and squeaky. Every time you move it made noises.
Stayed 1 night in Jan 2026

6/10 Okay

JODI

Liked: Cleanliness
Staff was great. Front desk waved the deposit. Room was sloppily touched up with paint. Bed creaked. Noisy basket rolled passed our room before 8am. Breaking was sufficient.
Stayed 1 night in Jan 2026

6/10 Okay

Alecsis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Our toilet was broke the entire time ...
Stayed 4 nights in Jan 2026

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you like hot water for showers, DONT stay here! staff very nice, but after a long day of traveling with kids to have a cold shower was the worst!! I gave 3 stars because staff that night was very nice and was very clean... we were accomadated to another room but the water was not as warm as it should be, and after a call to the manager from staff, he claimed it was cold because it was late and everyone was taking showers!!!
Stayed 3 nights in Jan 2026

6/10 Okay

Steven

Business traveler
Liked: Cleanliness
I’ve always been a function over form advocate and from that from that standpoint the room itself is fine. Close to the mall and multiple options for dining are nearby. I only stayed a couple of hours to shower due to plumbing problems, shower too slippery to be safe for anyone especially old people like me.
Stayed 1 night in Jan 2026

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities
Clean. Comfortable and pleasant bed. Spacious. For the money worth it.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the hotel. The staff was very friendly and helpful. This app asked me how I liked the breakfast. *There was NO breakfast available, because it is New Years. I chose this hotel because of the breakfast. I believe I should be given a discount Or a voucher for a future stay.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

ANITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service at check in yesterday and the room was great. Definitely will be back to enjoy the heated pool as it was raining.
Stayed 1 night in Dec 2025

6/10 Okay

Leah

Stayed 1 night in Dec 2025

8/10 Good

Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
I stayed on the first floor it was a bit noisy. But beside that it was ok. I did enjoy my stay
Stayed 2 nights in Dec 2025

6/10 Okay

Irma

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Staff was nice. The hand wash soap bottle was completely empty and the shower bottles were not filled either. There was a smoke smell in the room. Otherwise quiet and good for a 1 night stay
Stayed 1 night in Dec 2025

10/10 Excellent

Lerenzo

Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Ilene

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Yes
Stayed 1 night in Dec 2025

8/10 Good

Eric

Stayed 2 nights in Dec 2025

6/10 Okay

Alexia

Stayed 2 nights in Nov 2025

10/10 Excellent

Leonel

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

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