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Recent guest reviews

Good area next to plenty of food & grocery.

The room looked nothing like the pictures. It looked very beat up. It was a non-smoking room but it smelled like smoke. The shower door wouldn’t close. The toilet paper holder was broken.

Sign at front desk warns about illegal activity and being evicted by police. From the tone of the sign I assume drug use or prostitution. Room was dirty and had an off putting smell. Only had a bed and desk. No chair or other furniture. Walls were all bare. Door did not latch without considerable effort and then did not appear secure.

It took them over two hours to check us in

We didn't have no TV, maint came at 11:15 am the next day Saturday to look

We stayed here for the Dead at Talking Stick and it was so convenient and easy. Located right off the freeway with plenty of parking. We walked to the amphitheater which was less than 20 minutes away. Check-in went smoothly and the room was ready though there was a bit of a line with the rest of the heads checking in at the same time. All in all, the room was clean and only slightly smelled of smoke (that's all they had when I reserved it). It is extremely well-located and convenient and the price was right. We ate after the show at nearby Waffle House where food was delicious, but wait time was long. They're understaffed and overwhelmed, but basically right next door.

This Hotel was one of the dirtiest I have experienced. Leftover food particles throughout the floor and tables. Bathroom had hairs and dirt on the floor. Several poorly patched wall areas and dirty light switches. The linens were clean, however towels were very skimpy. Early mornings, we were greeted with drills on our headboard wall from the adjacent room. With no warning from check in clerks.

Front desk receptionist unpleasant. As soon as i reached my doorstep. A homeless man approached me for money. Room smells and a baby cockroach appeared by the sink.

If you have too

Scary place Did not stay

Close to highway, good, The room was run down, the nail strips for the carpet was exposed and stepping on the nails is inevitable the carpet is not meeting the tile. the bathroom had black mold on the walls outside the shower on the drywall. The drywall was disengrated enough I could put my hand through it. Snot, burgers, and other bodily fluid on the walls and doors(painted over as some places). The place was very unkept and gross. The lady behind the desk was counting a stack of $20.00 which was easily $1200.00 plus. They do not take cash for room payments supposedly. So what kind of business is getting run on the side for them to be counting monies,

Arrived at 8:00 PM and doors were already closed There was security guard at night but then he was gone Lots of noise from surrounding guests

Okay.

Didn’t like nothing. The air didn’t work. The tv didn’t work. The carpet was horrible smelling like dog urine. They changed my room when I asked for a refund. They said they could only give me another room and that room was horrible. The shower head was broken. The parking lot had trash all over it. When I went down to get another key, the staff had attitude, people who didn’t work there was in the office and was disrespectful. That’s my third time there. The first time the sink was leaking all over the floor. The carpet was horrible and the room smelled like piss and smoke and that’s with every room and they suppose to be non smoking. Worst experience in my life

No comment

I see why it's called the premiere inn. But maintenance man works 24/7 😏

It was worse then anything I could imagine. The bed had crusted body fluid on the sheets. The carpet was black and sticky with stains everything. The walls had giant stains on it. The TV was from the 1990 maybe older. There was no smoke detector, just wires hanging from the ceiling. And yes there was bugs. Please don’t take your family here!

not clean, very limited toiletries, rag-like towels that don't dry, paid internet, area felt unsafe

W Lynwood St. Tolleson AZ

Hotel highlights

  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Business center
  • Laundry facilities

Premier Inns Tolleson places you within a mile (2 km) of Talking Stick Resort Amphitheatre and Ashley Furniture HomeStore Pavilion. This 132-room hotel welcomes guests with conveniences like free self parking, a spa tub, and a business center.


Rooms

LCD TVs come with cable channels, and WiFi keeps guests connected. Desks and free toiletries are other standard amenities.


Property features

Guests of Premier Inns Tolleson enjoy WiFi in public areas, a spa tub, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room, laundry facilities, and an ATM.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Premier Inns Tolleson

Everyone (17) Couples (9) Family (12)
4
Everyone

Good area next to plenty of food & grocery.

By on Mar 8, 2024

Review comment responded on Mar 8, 2024

Hi Tyler,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2
Family

The room looked nothing like the pictures. It looked very beat up. It was a non-smoking room but it smelled like smoke. The shower door wouldn’t close. The toilet paper holder was broken.

By on Mar 3, 2024

Review comment responded on Mar 7, 2024

Hello Sal, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

1
Everyone

Sign at front desk warns about illegal activity and being evicted by police. From the tone of the sign I assume drug use or prostitution. Room was dirty and had an off putting smell. Only had a bed and desk. No chair or other furniture. Walls were all bare. Door did not latch without considerable effort and then did not appear secure.

By , from Clarkston on Mar 2, 2024

Review comment responded on Mar 7, 2024

Hello Orie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

1
Everyone

It took them over two hours to check us in

By on Oct 9, 2023

Review comment responded on Oct 13, 2023

Hello Steven, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

3
Family

We didn't have no TV, maint came at 11:15 am the next day Saturday to look

By on Sep 2, 2023

Review comment responded on Sep 2, 2023

Hello Tina, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

5
Partner Couples

We stayed here for the Dead at Talking Stick and it was so convenient and easy. Located right off the freeway with plenty of parking. We walked to the amphitheater which was less than 20 minutes away. Check-in went smoothly and the room was ready though there was a bit of a line with the rest of the heads checking in at the same time. All in all, the room was clean and only slightly smelled of smoke (that's all they had when I reserved it). It is extremely well-located and convenient and the price was right. We ate after the show at nearby Waffle House where food was delicious, but wait time was long. They're understaffed and overwhelmed, but basically right next door.

By on May 24, 2023

Review comment responded on May 25, 2023

Hi Kimberly,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

1
Family

This Hotel was one of the dirtiest I have experienced. Leftover food particles throughout the floor and tables. Bathroom had hairs and dirt on the floor. Several poorly patched wall areas and dirty light switches. The linens were clean, however towels were very skimpy. Early mornings, we were greeted with drills on our headboard wall from the adjacent room. With no warning from check in clerks.

By on May 9, 2023

Review comment responded on May 9, 2023

Hello Donna, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

1
Business Business

Front desk receptionist unpleasant. As soon as i reached my doorstep. A homeless man approached me for money. Room smells and a baby cockroach appeared by the sink.

By on Apr 17, 2023

Review comment responded on Apr 17, 2023

Hello Albert, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2
Everyone

If you have too

By on Mar 28, 2023

Review comment responded on Mar 28, 2023

Hello Dernal, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

1
Partner Couples

Scary place Did not stay

By on Mar 8, 2023

Review comment responded on Mar 9, 2023

Hello Graham, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

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