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Recent guest reviews

Okay.

Didn’t like nothing. The air didn’t work. The tv didn’t work. The carpet was horrible smelling like dog urine. They changed my room when I asked for a refund. They said they could only give me another room and that room was horrible. The shower head was broken. The parking lot had trash all over it. When I went down to get another key, the staff had attitude, people who didn’t work there was in the office and was disrespectful. That’s my third time there. The first time the sink was leaking all over the floor. The carpet was horrible and the room smelled like piss and smoke and that’s with every room and they suppose to be non smoking. Worst experience in my life

No comment

I see why it's called the premiere inn. But maintenance man works 24/7 😏

It was worse then anything I could imagine. The bed had crusted body fluid on the sheets. The carpet was black and sticky with stains everything. The walls had giant stains on it. The TV was from the 1990 maybe older. There was no smoke detector, just wires hanging from the ceiling. And yes there was bugs. Please don’t take your family here!

not clean, very limited toiletries, rag-like towels that don't dry, paid internet, area felt unsafe

Spend more to avoid this place. My girlfriend and I stayed here for Dodgers Spring Training. Unfortunately, we both woke up to bed bug bites on our back and arms. On top of that, the area is really bad and it seems like they are moving “something” out of this place. At all hours there are questionable characters inside and around the hotel. I won’t be back.

Room was dirty. There were huge rust stains in the tub. The baseboard look like it had water damage. Very noisy. Kids outside talking loudly late at night. Sitting in front of their rooms playing rap really loud. And not the fun rap the discussing type. I stayed for a week was never offered clean towels, to have trash removed. I was in the office a few times. Never asked if I needed anything

dirty, smelly and in disrepair

Extremely dirty

Construction should be stated when you first look at the property online. No wifi - no breakfast- no microwave one of the worst places I’ve ever staid at in the world. But the smoke stench was unbearable

Why necessary to have 2 tactical security guys walking around?

I didnt like this property at all. It smelled like sewer and there was no garage bags in trash cans. Scary neighborhood too.

Office locked window service. No coffee no nothing un the room Plain basic. Not for family. Run down

Homeless shelter

This place is a tear down. Disgusting. To register, you go to a bullet proof window in the side of the building. You stand outside, while they pass paper and room keys under the glass. They only good thing about it it the price. If you can afford to go somewhere else, please do so!

This place is dirty and people smoke here 24/7 and the smell gets into the room. I saw sketchy people, crackheads and potentially prostitutes roaming around. Stay away!

Arrived and checked in. Sign reading for staff safety purposes lobby closed. First red flag. Walked to my room, confused because the lights and television was on. Walked in and room had a strong smell of cigarettes, linens stained and restroom not the cleanest. I requested a refund immediately. Let’s not forget the shady people walking around the facility and cops circling the inn.

W Lynwood St. Tolleson AZ

Hotel highlights

  • Free parking
  • WiFi in rooms and public areas (fees apply)
  • Business center
  • Laundry facilities

Premier Inns Tolleson places you within a mile (2 km) of Ak-Chin Pavilion and Ashley Furniture HomeStore Pavilion. This 132-room hotel welcomes guests with conveniences like free self parking, a spa tub, and a business center.


Rooms

LCD TVs come with cable channels, and WiFi keeps guests connected. Desks and free toiletries are other standard amenities.


Property features

Guests of Premier Inns Tolleson enjoy WiFi in public areas, a spa tub, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a meeting room, laundry facilities, and an ATM.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Premier Inns Tolleson

Everyone (18) Couples (9) Family (17)
5
Family

Okay.

By , from Indio on Oct 10, 2022

1
Everyone

Didn’t like nothing. The air didn’t work. The tv didn’t work. The carpet was horrible smelling like dog urine. They changed my room when I asked for a refund. They said they could only give me another room and that room was horrible. The shower head was broken. The parking lot had trash all over it. When I went down to get another key, the staff had attitude, people who didn’t work there was in the office and was disrespectful. That’s my third time there. The first time the sink was leaking all over the floor. The carpet was horrible and the room smelled like piss and smoke and that’s with every room and they suppose to be non smoking. Worst experience in my life

By on Jul 16, 2022

Review comment responded on Jul 28, 2022

Hello Cindy, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

3
Everyone

No comment

By on Jul 8, 2022

Review comment responded on Jul 10, 2022

Hello Cindy, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

3
Everyone

I see why it's called the premiere inn. But maintenance man works 24/7 😏

By on Apr 26, 2022

Review comment responded on May 13, 2022

Thank you for taking the time to review us Quaylon. We'll be sure to give the maintenance man some well deserved rest.

2
Everyone

By on Apr 4, 2022

1
Business Business

It was worse then anything I could imagine. The bed had crusted body fluid on the sheets. The carpet was black and sticky with stains everything. The walls had giant stains on it. The TV was from the 1990 maybe older. There was no smoke detector, just wires hanging from the ceiling. And yes there was bugs. Please don’t take your family here!

By on Apr 1, 2022

Review comment responded on Apr 15, 2022

Thank you for taking the time to review my property Lynda. I am very sorry this was your experience during your stay here. As the new general manager I do have my work cut out for me when it comes to correcting issues like this. I am working hard towards our goal of cleaning up and reinvigorating the property and I feel that it's getter better every day. I hope that, given enough time, you'll come stay with us again and give us another chance to earn a better review.

2
Business Business

not clean, very limited toiletries, rag-like towels that don't dry, paid internet, area felt unsafe

By on Mar 28, 2022

Review comment responded on Apr 24, 2022

I'm sorry that your experience was so bad Patrick. As the new manager I am working to make sure no one else has to have an experience like you did. I hope you'll give us another chance to earn a better review the next time you're in the area.

1
Partner Couples

Spend more to avoid this place. My girlfriend and I stayed here for Dodgers Spring Training. Unfortunately, we both woke up to bed bug bites on our back and arms. On top of that, the area is really bad and it seems like they are moving “something” out of this place. At all hours there are questionable characters inside and around the hotel. I won’t be back.

By on Mar 25, 2022

Review comment responded on Apr 24, 2022

I am sorry that your experience was so negative Daniel. As the new manager I am working hard to improve the property so that no one else has an experience like yours. I cannot speak for the time when you were here as I was not yet on property, but now I can assure you that nothing is being moved out of here, except for garbage and bad guests. I hope that you'll give us another chance to earn a better review the next time you're in the area.

1
Everyone

Room was dirty. There were huge rust stains in the tub. The baseboard look like it had water damage. Very noisy. Kids outside talking loudly late at night. Sitting in front of their rooms playing rap really loud. And not the fun rap the discussing type. I stayed for a week was never offered clean towels, to have trash removed. I was in the office a few times. Never asked if I needed anything

By on Mar 21, 2022

Review comment responded on May 12, 2022

Dear Dena, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

1
Partner Couples

dirty, smelly and in disrepair

By on Mar 18, 2022

Review comment responded on Apr 12, 2022

Thank you for your feedback. We will be addressing your concerns.

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