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Hilton Phoenix Resort at the Peak

4.0 star property

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Photo gallery for Hilton Phoenix Resort at the Peak

7 outdoor pools, pool umbrellas, sun loungers
Poolside bar
Couples treatment rooms, steam room, body treatments, aromatherapy
Property grounds
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
7677 N 16th St, Phoenix, AZ, 85020
  • Place, Arizona Canal
    ‪7 min walk‬
  • Place, Biltmore Fashion Park
    ‪6 min drive‬
  • Place, Camelback Mountain
    ‪24 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪15 min drive‬

Room options

View all photos for AMBASSADOR 1 KING 1 BEDROOM SUITE - 1.5 BATH

Dining | Breakfast, lunch, dinner served; American cuisine, garden views

AMBASSADOR 1 KING 1 BEDROOM SUITE - 1.5 BATH

  • Sleeps 4

View all photos for AMBASSADOR 1 KING BED AGAVE SUITE 1.5 BATH

Dining | Breakfast, lunch, dinner served; American cuisine, garden views

AMBASSADOR 1 KING BED AGAVE SUITE 1.5 BATH

  • Sleeps 4

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

7.2 out of 10
Good
(15 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Agave, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Agave, Roll-in Shower)

7.6 out of 10
Good
(10 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador, Agave)

Suite, 1 King Bed (Ambassador, Agave) | Living area | LCD TV, iPod dock

Suite, 1 King Bed (Ambassador, Agave)

8.0 out of 10
Very good
(16 reviews)
  • 883 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Agave)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Agave)

8.0 out of 10
Very good
(105 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (Agave)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Bathtub (Agave)

  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Agave)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds (Agave)

7.8 out of 10
Good
(122 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Agave Suite)

Presidential Suite, 1 King Bed (Agave Suite) | Premium bedding, down comforters, pillowtop beds, in-room safe

Presidential Suite, 1 King Bed (Agave Suite)

  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

8.2 out of 10
Very good
(192 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds

7.8 out of 10
Good
(133 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King 1 Bedroom Agave Suite At North Pointe

Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

1 King 1 Bedroom Agave Suite At North Pointe

  • Sleeps 4

View all photos for 1 Queen Suite Mobility Hearing Accessible Tub

Interior

1 Queen Suite Mobility Hearing Accessible Tub

  • Sleeps 4

View all photos for 2 QUEEN 1 BEDROOM AGAVE SUITE AT NORTH POINTE

Premium bedding, down comforters, pillowtop beds, in-room safe

2 QUEEN 1 BEDROOM AGAVE SUITE AT NORTH POINTE

  • Sleeps 5

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About the neighborhood

Phoenix

Located in Camelback East, Hilton Phoenix Resort at the Peak is within a few miles (5 km) of sights such as Phoenix Mountains Preserve and Arizona Biltmore Resort - Adobe Course. This 432-room, 4-star resort has 7 outdoor pools along with a full-service spa and a free water park.
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Arizona Canal - 7 min walk - 0.4 miles
  • Biltmore Fashion Park - 6 min drive - 3.5 miles
  • Phoenix Zoo - 16 min drive - 15.2 miles
  • Desert Botanical Garden - 17 min drive - 15.7 miles
  • Camelback Mountain - 24 min drive - 8.7 miles

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 15 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Aunt Chiladas Squaw Peak - ‬5 min walk
  • ‪Panda Express - ‬15 min walk
  • ‪Arizona American Italian Club - ‬14 min walk

About this property

Hilton Phoenix Resort at the Peak

Hilton Phoenix Resort at the Peak features a full-service spa, 7 outdoor pools, and a free water park. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa resort include a lazy river, a children's pool, and a gym.
Guests can expect WiFi and LCD TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also available. Change of bedsheets is available on request.
A health club and a complimentary water park with a lazy river and waterslides are featured at the resort. 7 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tocasierra Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is open daily.

Similar properties

7 outdoor pools, cabanas (surcharge), pool umbrellas
Hilton Phoenix Tapatio Cliffs Resort
North Phoenix
  • Pool
  • Hot tub
  • Spa
  • Waterslide
8.6 out of 10, Excellent, 2,491 reviews
$174 nightly
The price is $197
Apr 12 - Apr 13
Total with taxes and fees
Hilton Phoenix Tapatio Cliffs Resort

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 19 for adults and USD 8.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Hole-in-the-Wall
  • Slim Picken's

Things to do

  • 2 hot tubs
  • 7 outdoor pools
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 meeting rooms
  • Computer station
  • Conference center (49,814 square feet of space)

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1977
  • Communal living room
  • Designated smoking areas
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Pet weight must not exceed 75 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 19.00 for adults and USD 8.75 for children
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Squaw Pointe
Hilton Squaw Resort
Pointe Hilton Squaw Peak
Pointe Hilton Squaw Peak Phoenix
Pointe Hilton Squaw Peak Resort
Pointe Hilton Squaw Peak Resort Phoenix
Pointe Squaw Hilton Resort
Squaw Peak Hilton Resort
Squaw Peak Pointe Hilton
Squaw Peak Resort
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Squaw Peak Hotel Phoenix
Hilton Phoenix At The Peak
Pointe Hilton Squaw Peak Resort
Hilton Phoenix Resort at the Peak Resort
Hilton Phoenix Resort at the Peak Phoenix
Hilton Phoenix Resort at the Peak Resort Phoenix

Frequently asked questions

Are free cancellation options available at Hilton Phoenix Resort at the Peak?

Hilton Phoenix Resort at the Peak offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Phoenix Resort at the Peak?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Hilton Phoenix Resort at the Peak on Apr 12, 2026 start from $233, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilton Phoenix Resort at the Peak?

This resort is situated in Camelback East, close to Biltmore Fashion Park and Camelback Mountain. You'll also find Arizona Biltmore Resort - Links Course and Arizona Biltmore Resort - Adobe Course within a short drive.

Will I be able to park at Hilton Phoenix Resort at the Peak?

Yes, self parking is offered for free at the resort. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hilton Phoenix Resort at the Peak?

Tocasierra Spa is the resort's spa and services include prenatal massages, deep-tissue massages, Ayurvedic treatments, and body wraps.

Does Hilton Phoenix Resort at the Peak feature a casino on the premises?

No, Hilton Phoenix Resort at the Peak doesn't have a casino.

Is there an indoor pool at Hilton Phoenix Resort at the Peak?

No, this resort doesn't have an indoor pool; however, there are 7 outdoor pools and 2 hot tubs.

Is Hilton Phoenix Resort at the Peak good for couples?

There are many amenities for couples at this resort, including a garden-view restaurant plus some guestrooms feature a private hot tub and a fireplace.

Are there hot tubs at Hilton Phoenix Resort at the Peak?

No, but this resort does have a steam room.

Does Hilton Phoenix Resort at the Peak have a restaurant that serves breakfast?

Yes, Hilton Phoenix Resort at the Peak serves a full breakfast for a surcharge each morning at Hole-in-the-Wall.

Does Hilton Phoenix Resort at the Peak allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hilton Phoenix Resort at the Peak for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Hilton Phoenix Resort at the Peak?

Yes, you can book connecting rooms at this resort for your group or family vacation.

How close is the airport from Hilton Phoenix Resort at the Peak?

The closest major airport to Hilton Phoenix Resort at the Peak is Phoenix Sky Harbor Intl. Airport (PHX), which is 10.7 mi away (15 minutes by car). Another top airport is Phoenix Deer Valley Airport (DVT), which is located 15.8 mi away (18-minute drive).

Can I book a room with a balcony at Hilton Phoenix Resort at the Peak?

Yes, some guestrooms at this resort offer either a balcony and a patio.

Does Hilton Phoenix Resort at the Peak offer wedding services?

There are wedding services available at Hilton Phoenix Resort at the Peak if that's in your vacation plans.

Hilton Phoenix Resort at the Peak Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1356 out of 3276 reviews
Rating 8 - Good. 684 out of 3276 reviews
Rating 6 - Okay. 577 out of 3276 reviews
Rating 4 - Poor. 349 out of 3276 reviews
Rating 2 - Terrible. 310 out of 3276 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

8/10 Good

Enggy

Stayed 1 night in Feb 2026

2/10 Terrible

Kelly

Stayed 2 nights in Jan 2026

6/10 Okay

Kelly

Liked: Amenities
Disliked: Cleanliness
Very run down building.
Stayed 2 nights in Jan 2026

4/10 Poor

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property while under renovation should offer a HUGE discount!!!
Stayed 4 nights in Dec 2025

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, amenities
Carpets were stained and wet. Room was nowhere near up to par to photos ahown on website. Outdated and run down. Paid for breakfast online and they had no breakfast bar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tianna

Traveled with family and small children
The staff was very sweet! They have a texting option of anything is needed and their staff replied in a very timely manner and they were very helpful!
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Stayed 4 nights in Dec 2025

4/10 Poor

Jamie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s under construction, which wasn’t apparent in the photos or the price at booking. We were expecting a fully equipped resort, and instead got a very underwhelming experience. I’ve no doubt that in a couple years this resort will be nice once it’s redone, but in the meantime, just be prepared for very rundown both outside and inside the rooms (ie cracked tile, carpet and couches sticky and stained, etc). The staff was hit or miss on whether they’d been trained in hospitality. First time at a Hilton resort and likely will stick to Marriott from here on out. The River Ranch waterpark was nice.
Stayed 4 nights in Dec 2025

2/10 Terrible

Diane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They aren't clean rooms, there wasn’t microwave or frige like it states. Also the pools are connected to the hotel. It is a water park next to it and closes early. The hot tub was also broken.
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Stayed 5 nights in Dec 2025

8/10 Good

Peter

Stayed 3 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms.
Stayed 4 nights in Dec 2025

2/10 Terrible

AJ

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paint was peeling in the room, property was dirty, property is under major construction without any communication, amenities outdated and definitely not worth the money.
Stayed 1 night in Dec 2025

2/10 Terrible

Bryan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Hilton Phoenix Resort at the Peak and were very disappointed, primarily due to a serious safety issue. During our stay, part of the shower base/fixture detached and fell, striking my daughter on the leg. Security responded and documented the incident, and maintenance did repair the shower afterward, but the injury had already occurred. Beyond that incident, the room itself felt worn and poorly maintained, with multiple signs of deterioration. For a resort property at this price point, we expected a much higher standard of upkeep and safety. Staff did respond when the issue occurred, which we appreciated, but the overall condition of the room and the severity of the situation significantly impacted our experience. Unfortunately, we would not choose to stay here again and would caution families to be mindful of room conditions.
Stayed 4 nights in Dec 2025

8/10 Good

Sang

Stayed 4 nights in Dec 2025

10/10 Excellent

Yolande Anne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip
Stayed 5 nights in Dec 2025

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service
It was disappointing to have check in at 4 and the pool and all dining onsite closed by 5, seemed very odd.
Stayed 1 night in Dec 2025

4/10 Poor

Jeff

Stayed 1 night in Dec 2025

6/10 Okay

Matthew John, Mauston

Traveled with family
Liked: Amenities
Our room was out dated, but hotel is under remodel.
Stayed 8 nights in Dec 2025

4/10 Poor

vikram

Traveled with family
Disliked: Cleanliness, amenities
Didn’t have an onsite bar . Lot of rooms were under construction. Although the pool and water slides are supposed to be “heated” they really didn’t feel like heated . The room smelled musty and old . But The house keeping staff was nice and prompt
Stayed 6 nights in Dec 2025

8/10 Good

Ed

The room Was
Stayed 3 nights in Dec 2025

8/10 Good

Ashante

Traveled with family
Liked: Cleanliness
Our stay was good overall. The place is under construction so quite a bit of construction equipment etc and we were in the area that is still outdated. The pool and lazy river were really cool. The staff at the pool bar were the BEST!!! Also, the staff throughout were wonderful anything we asked for was accommodated. Actually look forward to visiting again once everything is done and the new spa, etc are built. Again, overall our stay was good and most importantly my family had a great time.
Stayed 4 nights in Nov 2025

4/10 Poor

Faisal Irfan Yar

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mostly good but the property itself seems like it from the 90s or early 2000s. Lacking in proper services like well placed vending machines for snacks. Weird things about the rooms that make you wonder why did they built it this way.
Stayed 7 nights in Dec 2025

2/10 Terrible

Ana And Taher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A horrible, outdated very old property, none of those pictures you see on the website matching or corespondent to this 4 star hotel . The place is filthy, raggedy, flooring and carpeting is from the 80’s . The lobby of the hotel looks like a homeless shelter lobby a tiny desk and couple of small furniture with a printer on top . Inside the lobby you have a flea market style of a vendor offering coffee water and soda. This hotel is advertised as 4 star. It doesn’t worth even 1 star. There’s a huge construction in the back of the building and behind that a swimming pool with lazy river that’s also very outdated. The only and only good thing was the breakfast . They turned the gift shop to a temporarily breakfast corner, the breakfast corner was a very outdated building with old tables and chairs . Actually I was the only person there eating breakfast. They should close down this property immediately and reopen it once it’s ready with fresh new look, new furniture, bed , mattress , flooring, carpet, Entertainment system, an updated lobby. This location is stuck in 70’s . For 3 nights they charged me close to a 1k for a homeless shelter style of accommodation. Very disappointed and I will never ever. go back.
Stayed 3 nights in Dec 2025

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