I checked in at the front desk only to be told they had no record of my reservation. They did absolutely nothing to help me out. The front desk worker was rude and unprofessional, hurrying me along because there was a line.
Very nice property! Affordable and super-close to the stadium and lots of shopping and dining! Took my son down for a Cardinals game and was very impressed by the value for the money.
Comfortable beds. Room was either cold or hot, hard to get balance.
Great hotel! Friendly and accommodating staff! Safe and clean as well!
It was clean quiet and relaxing. I had the King bed suite the room was perfect.
Good sized room
The stay here was pleasant. When we first arrived the room was clean and a nice size. Due to Covid the room was not cleaned on a daily basis but when ever we needed something they provided it right away. Check- in was very easy and fast, and the staff was very friendly and polite. Breakfast was provided for free so I’m not sure why Orbitz wanted to charge $14.99 per day. Once again due to Covid it was a grab and go type breakfast. There were free washers and dryer’s available which was great. The only thing I will say is that the toilet wasn’t the best when we would flush, we had to make sure to hold the handle down. Other than that the stay was great. Oh also there are plenty of restaurants near buy and we were right next to the outlets which was another plus. Great hotel, totally recommend.
Very clean and comfortable hotel. Staff was very helpful in n all regards.
Room had an Oder, TV didn’t work, elevator is slow, no hot breakfast or restaurant.
I liked that the hotel was near so much to do. Even tho the gym was closed, I was able to enjoy a morning walk daily nearby safely.
We were never told the room would not be cleaned each day (3 day stay) and had to leave dirty towels and trash outside of the front door of the room. the complimentary breakfast was a joke. if this is a Hilton save your $ and go to a Motel 6 instead. for almost $200/night this was a ripoff! We will Never stay again.
Very clean hotel with comfortable beds and a good breakfast.
Staff was very friendly and accommodating. Beds and pillows were awful and very uncomfortable.
The hotel policy or company policy did not offer housekeeping on stayovers. This is okay for 2 or 3 nights but no housekeeping for 8 nights, that I stayed was excessive. The breakfast they offered was a bag breakfast which was lame.
Everything was great. Clean and organized. Easy check in.
Located in Glendale Sports and Entertainment District, Hampton Inn & Suites Phoenix Glendale-Westgate is within a 10-minute walk of popular sights such as State Farm Stadium and Gila River Arena. This 149-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.
Free self-serve breakfast is served each morning from 6:00 AM to 10:00 AM.
The 149 rooms have an array of amenities, including refrigerators, coffee makers, and free weekday newspapers. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free local calls, ironing boards, and desks. Housekeeping is available once per stay.
Guests of Hampton Inn & Suites Phoenix Glendale-Westgate have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
I checked in at the front desk only to be told they had no record of my reservation. They did absolutely nothing to help me out. The front desk worker was rude and unprofessional, hurrying me along because there was a line.
Very nice property! Affordable and super-close to the stadium and lots of shopping and dining! Took my son down for a Cardinals game and was very impressed by the value for the money.
Comfortable beds. Room was either cold or hot, hard to get balance.
Thank you for your review, David John! We hope we can welcome you back soon!
Great hotel! Friendly and accommodating staff! Safe and clean as well!
Thank you for staying with us! We are happy to hear you had a great stay! Come back and see us again soon.
It was clean quiet and relaxing. I had the King bed suite the room was perfect.
Thank you for taking the time to review your stay with us. We are thrilled you had a great stay! Please come back and visit us again soon.
Good sized room
The stay here was pleasant. When we first arrived the room was clean and a nice size. Due to Covid the room was not cleaned on a daily basis but when ever we needed something they provided it right away. Check- in was very easy and fast, and the staff was very friendly and polite. Breakfast was provided for free so I’m not sure why Orbitz wanted to charge $14.99 per day. Once again due to Covid it was a grab and go type breakfast. There were free washers and dryer’s available which was great. The only thing I will say is that the toilet wasn’t the best when we would flush, we had to make sure to hold the handle down. Other than that the stay was great. Oh also there are plenty of restaurants near buy and we were right next to the outlets which was another plus. Great hotel, totally recommend.
Thank you for staying with us! We are glad you enjoyed your stay!
Very clean and comfortable hotel. Staff was very helpful in n all regards.
Thank you for your review! We hope to welcome you back again soon!
Room had an Oder, TV didn’t work, elevator is slow, no hot breakfast or restaurant.
We are sorry to hear you didn’t enjoy your stay with us. Thank you for your feedback. We hope to have another chance in the future to have you stay with us!
Hey Bob, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you liked our property and found it affordable, and it's nice to read that our location suited you. We also appreciate you telling us that our hotel offered you great value for money. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Guest Experience Team Hampton Inn & Suites Phoenix Glendale-Westgate