They want a $100 deposit when you check in even if you pay in advance. It gets held for 5 days on your account. There are no vending amenities. They are remodeling at this time.
It was alright .... It is in a decent location and just pretty standard
The ac unit in the originally assigned room was not operating properly. The unit was incredibly loud and did not shut off when powered off. Was given upgraded room in exchange for the inconvenience.
The property was dirty the staff was incompetent the only good thing about this place was there was a Room available besides that this place is trash Not to mention I was double booked And the double booking froze my debit card leaving me stranded with no gas at this horrible hotel
The women at the desk at check in was honestly amazing! Really liked it here
Would not stay again. Didn’t mind the property being dated but no excuse for lack of cleanliness. Found parts of old food from prev. guests in my room and several of my wash cloths were heavily stained. The beds are also way too soft and in need of new mattresses. The best thing was the cookies.
The staff, all of them, were very friendly and made me feel at home. I'll come back here because of them.
They ran out of coffee filters so there was no coffee on our second day
Excellent value for the money. Nice bed, TV had HBO, everything clean and fresh. In a good area. Enjoyed my short stay.
Large and roomy with comfortable bed. The only negative I could find was a very slow draining sink.
Property seemed dingy. The inside was old and the furniture was chipped and damaged. Also. They charge a $5.00 resort fee when this is, clearly not a resort.
Liked that it was 'green' when it came to amenities. Enjoyed the water machine and free cookies. But it wasn't 'green' when it came to the disposible utensils and dishware. The breakfast area had an inconvenient layout and the serving trays were dirty. Stayed on the first floor and had people talking outside the window through the night until 5 a.m.
The Hotel was very dirty. Stained sheets, towels, and the wall was splattered with some type of liquid...the toilet overflowed twice and I had to carry the plunger to the room by myself.
It was clean friendly staff easy check in just overall a good experience!
Mk Hotels Mesa places you within 2 miles (3 km) of Mesa Community College and Golfland Sunsplash. This 65-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Savor a meal from the comfort of your room with room service.
All 65 recently renovated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Other amenities include free weekday newspapers, free local calls, and hair dryers.
At Mk Hotels Mesa, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
They want a $100 deposit when you check in even if you pay in advance. It gets held for 5 days on your account. There are no vending amenities. They are remodeling at this time.
It was alright .... It is in a decent location and just pretty standard
Thank you for your review and comments regarding our location. We are always looking for ways to improve upon the guest experience so thank you for sharing.
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
The ac unit in the originally assigned room was not operating properly. The unit was incredibly loud and did not shut off when powered off. Was given upgraded room in exchange for the inconvenience.
Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.
Thank you for your honest feedback. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
The property was dirty the staff was incompetent the only good thing about this place was there was a Room available besides that this place is trash Not to mention I was double booked And the double booking froze my debit card leaving me stranded with no gas at this horrible hotel
We value your feedback and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We regret discovering that you weren't thoroughly impressed with us during your most recent stay. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. Thank you so much for bringing this matter to our attention.
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.