Location, clean, some construction and they are improving the hotels condition.
Motel room was run-down with damaged furniture and sticky floors. For what you get the price should be a lot lower. Would not stay there again.
I resent the notion that i have to pay for a stay that I did not even check in for. I made the reservation after 6:00 PM when I decided to find a place near work so I would not have to drive for a special meeting on the weekend. My wife was going to join me later. When I finally found the place (practically invisible -- no lighting) and very seedy. So I decided to go home. Orbitz tried to help get the reservation removed but because the night manager was so disagreeable (he insisted that since it was after 6:00 PM -- I made the RESERVATION after 6:00 PM) he charged me for a stay I did not even check in for. This was not a company expense. So I doubt I will be using Orbitz or especially this place ever. If my company (it's GLOBAL) has people coming, they will not be staying here.
Is it nice hotel for the price especially around the area a lot of things to do and restaurants
Good stay for the price and location, plenty to do in the area nearby, lots of food, shopping, etc within walking distance, easy access to the freeway although the property itself is located in a bit of a tucked away spot that can be difficult to get to, television selection and quality needs to be updated, overall satisfied and would stay again.
Solid overall, but very bare bones. Didn't have an ice machine, and didn't even have a true breakfast! But, I like the kitchen setup inside the hotel room.
Offered a great rate foe the area the hotel is in. Older building but clean and well kept other than a cleaning towel we found on the floor of the room.
The hotel was in a good area, but the room smelled like dirty socks when I got there and the smell would not go away after airing the room out.
The room was very noisy. The hotel didn’t provide shampoo or conditioner. There was mold in the shower. There was no one at the front desk at check out. However the staff was friendly at check in.
Dear Hotel Manager, My stay at your hotel could have improved in two ways. One, request someone on staff to clean up discarded cigarette butts that were littered about in stairways and outside hall ways. It just looks bad. It is not just one or two butts, but dozens. Two, Housekeeping should have done a better job before room is rented. On the main room work table, there was a sticky spill mark from a previous guest. The mark was circular and larger than the bottom of a soda can. The spot was in the perfect area to use a laptop mouse. Couldn't do this. Summary, Better Cleanliness. Thank you.
No waste paper basket in room. Very hard bed. Rooms very noisy starting at 6:30am
Spring traing in Az. all hotels expensive. This is a bare bones room with a bed, terrible but not nice either. Found old empty whiskey bottle in the closet. Actually closet is a rack with a curtain. Door was very difficult to open. Shower faucett would not shut off, huge leak. Way below normal standards, stayed here for the price $200 per day. I won't make that cheap out mistake again.
Animal hair in the room. Claw marks on the furniture.
When I checked in the lobby smelled a little like urine. This hotel is in a very nice area so I expected more. I found a piece of thick tubing that looked like maybe it was fashioned to smoke something with, but I could be wrong about what it was for. You'd think they would have cleaned it up at some point though. They have 4 washers, 2 of which were broken, the "working" one I used didn't run a spin cycle so my closes were soaking wet so I had to wring them out. They also have 8 dryers, 7 of which are broken, seriously. The only working dryer was in use so I ended up hanging my clothes up all over my room to dry. I can't see every going back here. It was cheap, but I'd rather spend a little more for something better.
no hd, 10 channels, no paper/pen to write messages, dirty walkways they really need to upgrade
Located in North Scottsdale, Extended Stay America - Phoenix - Scottsdale - North is within a 5-minute walk of Scottsdale Quarter and within 15 minutes of other popular attractions like Kierland Commons. This 120-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves.
The 120 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
At Extended Stay America - Phoenix - Scottsdale - North, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage.
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Location, clean, some construction and they are improving the hotels condition.
Thank you for choosing Extended Stay America. We are glad you had an overall pleasant stay, liked your refreshing suite and that our location was ideal for you. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Motel room was run-down with damaged furniture and sticky floors. For what you get the price should be a lot lower. Would not stay there again.
We truly apologize for the many difficulties you faced during your stay with us. The housekeeping and maintenance teams have as been made aware of the in-room problems you described and we will ensure these are taken care of. We will also share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
I resent the notion that i have to pay for a stay that I did not even check in for. I made the reservation after 6:00 PM when I decided to find a place near work so I would not have to drive for a special meeting on the weekend. My wife was going to join me later. When I finally found the place (practically invisible -- no lighting) and very seedy. So I decided to go home. Orbitz tried to help get the reservation removed but because the night manager was so disagreeable (he insisted that since it was after 6:00 PM -- I made the RESERVATION after 6:00 PM) he charged me for a stay I did not even check in for. This was not a company expense. So I doubt I will be using Orbitz or especially this place ever. If my company (it's GLOBAL) has people coming, they will not be staying here.
Thank you for the review of your stay. We are sorry for the issues you experienced while canceling your reservations and regret the inconvenience caused. Please reach out to our front desk so we can review the charges and rectify any billing errors. We hope to accommodate and make it up to you in the future. Sincerely, Hotel Management
Is it nice hotel for the price especially around the area a lot of things to do and restaurants
Thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location at such a great price, and we are fortunate to have so many choices for shopping and dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Good stay for the price and location, plenty to do in the area nearby, lots of food, shopping, etc within walking distance, easy access to the freeway although the property itself is located in a bit of a tucked away spot that can be difficult to get to, television selection and quality needs to be updated, overall satisfied and would stay again.
Thank you for being our guest. We are happy to know our location was perfect for your needs and that you liked our great price. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Solid overall, but very bare bones. Didn't have an ice machine, and didn't even have a true breakfast! But, I like the kitchen setup inside the hotel room.
We appreciate you taking the time to write a review about your stay at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We will make note of your feedback as we plan our breakfast offerings. We hope to see you again soon! Sincerely, Hotel Management
Offered a great rate foe the area the hotel is in. Older building but clean and well kept other than a cleaning towel we found on the floor of the room.
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were happy with our affordable rates. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management