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The Quay Boutique Hotel

4.5 out of 5.0

Recent guest reviews

This hotel is in a great location with a number of eating spots, bars, pubs and ATMs within walking distance. The hotel itself is designed to be modern and boutique with minimalist furniture and great views of the river. There only appear to be a handful of staff, but I found all of them to be unfailingly polite and helpful. There are just 16 rooms so requests are handled promptly and its never noisy. Being a small hotel food options are a little limited on the menu and not available around the clock, but what little is there is of excellent value. There is a nice bar / cafe area in the lobby as well a rooftop bar which has very nice views of the river and city. Good value for money. I had the Panorama room for USD 80 per night which included a large balcony to sit out on. Would highly recommend this to fellow travelers.

We cancelled our booking with another hotel after one night and was very happy that we chose to stay at The Quay for the rest of our time here. The location has worked well for us, we are close to everything! Food, sights and market are all a short walk away. Eric Kayser bakery is just next door too which was convenient for us to grab a quick coffee and croissant before an early tour. The view of the Mekong is beautiful, we spent a lot of time sitting on the balcony looking out. Level 4 has a jacuzzi and bar but no gym. Housekeeping replenished toothbrushes, shampoo, body wash and towels every day. Love the room and bathroom too, both very nice, modern and spacious. All up it was only $334 AUD on Agoda for 5 nights which included breakfast!

Musty, stingy and derelict. Watch out for their "free cancellation" policies. Tried to change the booking after checkin in. They charged us 100$ for cancelling then trought us out of the hotel. The location is central but noisy. The place is tatty, the rooftop "pool" is a bath and the roof pool derelict. Definetively overpriced. Some rooms dont even have windows.

The room was the most beautiful we had all holiday. Very very clean with not a speck of dust anywhere. The bathroom was enormous, with the same features of a six star hotel at a fraction of the price. In the heart of the city with the best views.

The photos aren't exactly accurate of the hotel, which is actually rather worn out. It's obvious the hotel was very luxurious when it was first built. However, as time as progressed the hotel has failed to update and maintain their rooms. The pictures were clearly taken quite a while ago and don't reflect the quality of present day rooms. It's a really good location and the staff are very friendly. The three stars purely reflect the quality of the rooms, rather then the location and the staff. The pool is very small (I thought it was a fishpond). Also, they only gave us two pillows for the bed, which was annoying... as I normally sleep with two pillows myself. With the number of large hotels opening in the area, it would be well within the interest of the owners to look to do some updating to stay competitive.

My fiancé and I stayed here for four nights. We had a perfect stay at The Quay. The staff were more than attentive and they created a friendly atmosphere. We enjoyed a relaxed stay and wined and dined on the rooftop terrace. We stayed in the penthouse suite which has a balcony overlooking the river. The hotel and room was spotless and stylishly decorated. There were giant fans in the hotel which kept the temperature cool and breezy, great to escape the heat of the city. Location is perfect too, close to shops and the touristy spots if you want that. We will definitely be returning on our next trip to Phnom Penh!

We felt completely safe ! At first we were apprehensive about coming to Cambodia for a holiday. We were truly relieved that the staff were on their toes when it came to letting people in and out of the hotel. Really clean and roomy hotel. Cool view from the room. We came back really late on our first night, and the manager jumped up straight away and opened the door for us.

This is the only place that we stay. Its the best, hands down. We avoid Phnom Penh like the plaque, but when we have to come up for business, The Quay wins. Always friendly, and comfortable with huge rooms. Central !

The boutique hotels can be "old", but shouldn't be seedy. Here, I liked the design of the rooms (really great), but some rooms had no aircond, other had bad door lock, and not too clean carpets, plus a little ruined furnitures. Otherwise, it was okay for a few days, its location is perfect, the breakfast (except the coffee) is really good, the staff was nice, the wifi was working :). And they have good prices.

This hotel has a good location on the river front, with nice views of the river and the park (ask for a front room). It is surrounded by restaurants, which is good, because you won't want to eat there. The manager opens the doors to the street in the evenings, which changes the temperature of the place from a comfortable 75 to a sticky, noisy 85. Staff is friendly and speak English. Lobby and restaurant floor is dirty - the place has all the charm of the Detroit bus station. Rooms are nice and the AC works. Good roof top bar, if you can take the heat.

277 Sisowath Quay Phnom Penh

Hotel highlights

  • Walking distance to Royal Palace and National Museum of Cambodia
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

The Quay Boutique Hotel places you within a 10-minute stroll of popular attractions such as Royal Palace and National Museum of Cambodia. This 16-room, 4.5-star hotel has conveniences like free in-room WiFi, free self parking, and a spa tub. Located centrally in Phnom Penh, it's also close to Tuol Sleng Genocide Museum and Silver Pagoda.


Dining

Free full breakfast is included with your stay. Enjoy dining at Chow, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of The Quay Boutique Hotel's 16 soundproofed rooms provide minibars, free bottled water, and ceiling fans. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include safes and phones.


Property features

The Quay Boutique Hotel features a spa tub, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 15 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Suite, 1 King Bed

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 413 reviews