Grand Suka Hotel3.0 out of 5.0
Recent guest reviews
Room was smoking room even though non-smoking was requested. Had to get another pillow because my first one had blood stains on it. Then found more blood on Doona cover and bedhead. Ordered a beef hamburger and got something that had freezer burn enough to be half solid. Could have used it as a door stop. There was no beer available, even though both Bintang and Heineken were featured on the menu. Overall I had a very poor experience.
Grand suka is ex ibis hotel. Complete facility. Friendly staff. Swimming pool, bussiness center, hot shower, international channel on 32 inch flat tv, complete breakfast for 3star hotel, in room dining, spa n massage, strong ac lol. I just have to wait 5 minutes for checkin. 10 minutes walk to ska mall. I just get old room. But it is fair.
I am bagpacker looking a for budget hotel to stay in Pekanbaru. I was doubt to look for a hotel at first, then came through my mind that Grand Suka Hotel offers Paket Sumo and then finally I chose Grand Suka Hotel Pekanbaru. As I came, they gave me Paket Sumo which the price and location are very affordable for a bagpacker. Thanks for Sunday Monday promo, Grand Suka Hotel. Keep improving the service and facilities. Thanks a lot.
Back in May the name of the Hotel are Ibis Pekanbaru. The hotel is situated near the SKA Mall of Pekanbaru, just 10 minutes of walking. The Room are decent, quite old fashioned, nevertheless the bed is comfy. No places of interests or dining within walking distance of the hotel (except for SKA Mall), the surrounding during the night are dark no sidewalk lamps/lights. The hotel itself overall is good, but the location and lack of places of interest/dining option near the hotel is a minus. If you want to stay in Pekanbaru or using accor membership, just opted for Novotel Pekanbaru instead.
I stayed in here for 2 days on business. The breakfast is good, the shuttle service is great but the room need to be improved. I stayed in a smoking room as I requested, but it doesn't mean the room smells like a smoking room. The room should be smelled fresh, buy some room perfume :)
Stayed here for 8 days on business. The hotel itself has changed its name to Grand Suka Hotel formally Ibis. Service here is very bad. Rooms are not well service daily i.e coffee, creamer etc not replaced, no towels, not cleaned daily. Electronic locks do not work, I traveled up and down the 5th floor to reception 5 times because key did not work. When they have a large group of guests they tend to look after them rather than the other guests i.e Bar lounge closed for 5 days because large group wanted to use the area for classroom. Room service is provided but food arrives at your room cold and the serves are "kids" size only. On a positive note- breakfast is good with good choices and the staff are friendly.
Me and my Wife visited pekanbaru at July 2nd from jakarta. Best service I get is airport pick up at 9pm because i had night flight (it is not schedule pick up hotel so they give help for me this time). When I get room in 4th floor (that I remembered), I have spacious space and I like that. But for cleaning and bed, I felt not satisfied because not comfort and has stain in few things. Cause it still Ramadhan, Me and my Wife took "Sahur" at 4 am. I think food was not variative and also make me not satisfied for taste. So thats my opinion for one single night at Ibis Hotel Pekanbaru. I hope this opinion will be considered for further services. Thank you
I stayed in here from Accorhotels group member and it was located near to pekan baru mall, just walk about 200m. I get good rate with standard 3 stars facility, good breakfast menu and good receptionist staff
I would like recommended this hotel to my family... Great service staff.. Friendly staff... Look like at my home.. Feeling comfortable.. In so cozy been stay here... Hope that i can get low prize..... Fyi this hotel design like my home...so when i stay feel like at home
I stayed in this hotel by booked on accorhotels web. Located near to airport and SKA pekanbaru were the good point. The breakfast also good with tradisional food. The rest of thing are standard corelate with their budget rate.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 194 reviews