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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property

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Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Interior detail
Lobby
Outdoor pool, sun loungers
2 restaurants, breakfast served
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
352/430 Phra Tam Nak, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Place, Pattaya
    ‪1 min walk‬
  • Place, Phra Tamnak Beach
    ‪2 min walk‬
  • Place, Dongtan Beach
    ‪7 min walk‬
  • Airport, Utapao (UTP-Utapao Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony, City View

Deluxe Room, 2 Twin Beds, Balcony, City View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, City View (Living Room)

  • City view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room) | In-room safe, desk, laptop workspace, blackout drapes

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Pattaya

Located in Jomtien within a short walk of Dongtan Beach, The Sanctuary Resort Pattaya, BW Signature Collection is within a mile (2 km) of other popular sights such as Jomtien Beach. This 165-room, 5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pattaya - 1 min walk - 0.0 miles
  • Phra Tamnak Beach - 2 min walk - 0.1 miles
  • Yinyom Beach - 2 min walk - 0.1 miles
  • Dongtan Beach - 7 min walk - 0.4 miles
  • Jomtien Beach - 5 min drive - 1.9 miles

Getting around

  • Pattaya Tai Station - 16 min drive
  • Utapao (UTP-Utapao Intl.) - 57 min drive

Restaurants

  • ‪Dom Pizza - ‬9 min walk
  • ‪Chao Doi - ‬6 min walk
  • ‪La Cremerie flagship store - ‬7 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪Nudi Cafe - ‬2 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

At The Sanctuary Resort Pattaya, BW Signature Collection, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a business center, a free kid's club, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Balconies, electric kettles, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Aerial view
The Heritage Pattaya Beachfront Resort
Jomtien
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
8.6 out of 10, Excellent, 187 reviews
$58 nightly
The price is $63
May 10 - May 11
Total with taxes and fees
The Heritage Pattaya Beachfront Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oceana Restaurant
  • Rooftop Bar & Restaurant

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately THB 350 for adults and THB 175 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

What is there to do near The Sanctuary Resort Pattaya, BW Signature Collection?

This hotel is situated in Jomtien, just steps from Pattaya and Phra Tamnak Beach, and within a short walk of Dongtan Beach. You'll also find Jomtien Beach and Walking Street within a short drive.

How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on May 12, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, extended and self parking are offered for free at the hotel.

Does The Sanctuary Resort Pattaya, BW Signature Collection have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and a poolside bar at this hotel.

Does The Sanctuary Resort Pattaya, BW Signature Collection feature a casino on the premises?

No, The Sanctuary Resort Pattaya, BW Signature Collection doesn't have a casino.

Is there an indoor pool at The Sanctuary Resort Pattaya, BW Signature Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at The Sanctuary Resort Pattaya, BW Signature Collection?

This beachfront hotel offers plenty of amenities for couples including an ocean-view restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at The Sanctuary Resort Pattaya, BW Signature Collection?

No, there isn't a spa tub at this hotel.

Does The Sanctuary Resort Pattaya, BW Signature Collection have a restaurant with a breakfast menu?

Yes, The Sanctuary Resort Pattaya, BW Signature Collection has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Sanctuary Resort Pattaya, BW Signature Collection allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Sanctuary Resort Pattaya, BW Signature Collection.

Are there connecting rooms at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to The Sanctuary Resort Pattaya, BW Signature Collection?

The closest major airport to The Sanctuary Resort Pattaya, BW Signature Collection is Utapao (UTP-Utapao Intl.), which is 29.3 mi away (57 minutes by car).

Can I book a room with a balcony at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, every guestroom at The Sanctuary Resort Pattaya, BW Signature Collection comes with a balcony and some offer ocean and city views.

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 152 reviews
Rating 8 - Good. 47 out of 152 reviews
Rating 6 - Okay. 16 out of 152 reviews
Rating 4 - Poor. 12 out of 152 reviews
Rating 2 - Terrible. 6 out of 152 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was old and dirty. Dayly cleaning af was non-existing.
Stayed 4 nights in Dec 2025

10/10 Excellent

Garry

Stayed 5 nights in Jan 2026

10/10 Excellent

Stian

Stayed 3 nights in Jan 2026

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities
Lovely hotel, all staff super friendly :-)
Stayed 3 nights in Dec 2025

8/10 Good

Eirik

Stayed 4 nights in Nov 2025

10/10 Excellent

Graeme, Newark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Good location for beach etc
Stayed 8 nights in Nov 2025

8/10 Good

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is looking a little old. Although this really didn’t change our view of the hotel and surrounding area. The staff were incredibly helpful and provided advice when needed. The area outside of the hotel is very vibrant and has plenty to do. Bars, restaurants, the beach within 2min walk, everything that you need is extremely close to the hotel. What does need to be added at the hotel, is access control between the hotel floors. Anyone can goto whatever level they wish. This will cause a security issue at some point.
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Stayed 3 nights in Nov 2025

8/10 Good

Robert J.

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Tyler

Stayed 1 night in Nov 2025

4/10 Poor

Stephanie

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Checkin was friendly and smooth - then we were led to our room and an assault of mould smell hit us. Walls visibly wet, black mould everywhere and in the aircon vents. We asked to change rooms which was accommodated very quickly and easily with the lovely staff. Crazy however to even try and put guests in that space - it was uninhabitable. Otherwise - VERY comfortable bed, huge space in the family suite.
Stayed 1 night in Oct 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and staff were 110% helpful all around.
Stayed 2 nights in Oct 2025

6/10 Okay

Louis

Liked: Staff & service
The staff are great, as it usually is all over Thailand, but that hotel is showing its age and the location is good but not great. For the same dollar value you could maybe get more or the same for less
Stayed 16 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Sep 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a ocean view room on the 7th floor , this is a excellent hotel , we stayed twice now and will stay again .
Stayed 10 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Stayed 7 nights in Jul 2025

2/10 Terrible

John, Carrollton

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nakream

Stayed 3 nights in Jun 2025

10/10 Excellent

Nakream

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff friendly and professional
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2023

8/10 Good

PRITESH

Liked: Cleanliness, staff & service, room comfort

Overall nice

Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
Stayed 4 nights in Apr 2025

10/10 Excellent

Shayne Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025