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Mercure Phuket Patong Journeyhub

4.0 star property

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Photo gallery for Mercure Phuket Patong Journeyhub

A high-rise hotel with a rooftop infinity pool, surrounded by lush greenery and modern architecture.
A buffet setup with various food items and utensils, a fruit basket, and a view of buildings through the window.
Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds) | Minibar, in-room safe, individually furnished, desk
Minibar, in-room safe, individually furnished, desk
A modern bathroom with a wooden bench, a robe hanging on a rack, a towel, and a small black refrigerator.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
240/8, Pungmuansai Kor Road, Tambon Patong, Kratu District, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪16 min walk‬
  • Place, Bangla Road
    ‪17 min walk‬
  • Place, Jungceylon Shopping Center
    ‪17 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪47 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds)

Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds) | Minibar, in-room safe, individually furnished, desk

Family Suite, 2 Bedrooms (1 Double Bed and 2 Single Beds)

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior room, Mountain View, 2 Single beds

Superior room, Mountain View, 2 Single beds | Minibar, in-room safe, individually furnished, desk

Superior room, Mountain View, 2 Single beds

  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, individually furnished, desk

Classic Room, 1 Double Bed

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Mountain View

Superior Room, 1 Double Bed, Mountain View | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Double Bed, Mountain View

  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Classic Room, 2 Twin Beds

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege Corner Room, 1 Double Bed

Privilege Corner Room, 1 Double Bed | Minibar, in-room safe, individually furnished, desk

Privilege Corner Room, 1 Double Bed

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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Property amenity

Holiday Inn Resort Phuket Surin Beach by IHG

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  • Pool
  • Spa
  • Kids pool
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7.4 out of 10, Good, 115 reviews
$71 nightly
The price is $77
Aug 11 - Aug 12
Total with taxes and fees
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About the neighborhood

Patong

Mercure Phuket Patong Journeyhub places you within a mile (2 km) of popular attractions like Bangla Road and Patong Beach. This 4-star hotel has 196 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Nurul Islam Mosque - 7 min walk - 0.4 miles
  • Patong Beach - 16 min walk - 0.9 miles
  • Bangla Road - 17 min walk - 0.9 miles
  • Jungceylon Shopping Center - 17 min walk - 0.9 miles
  • Banzaan Fresh Market - 17 min walk - 0.9 miles

Getting around

  • Phuket Intl. Airport (HKT) - 55 min drive

Restaurants

  • ‪Skyline - ‬3 min walk
  • ‪Azure Pool Bar - ‬15 min walk
  • ‪สเต็กลุงหนวด สาขาภูเก็ต (ป่าตอง) - ‬2 min walk
  • ‪Coffee World - ‬6 min walk
  • ‪ร้านลาบขอนแก่น 2 - ‬12 min walk

About this property

Mercure Phuket Patong Journeyhub

Mercure Phuket Patong Journeyhub features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for THB 1000 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a terrace, and laundry facilities.
40-inch LCD TVs come with digital channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and electric kettles are other standard amenities.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • First-run movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for THB 500 per pet, per night
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for THB 1000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: THB 1000.0 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 200 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 1000 (one-way), (up to 18 years old)
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Journey Hub Hotel Phuket Patong
Journey Hub Phuket Patong
Oakwood Hotel Journeyhub Phuket Patong
Oakwood Journeyhub Phuket Patong
Oakwood Journeyhub Phuket
Hotel Oakwood Hotel Journeyhub Phuket Patong
Patong Oakwood Hotel Journeyhub Phuket Hotel
Hotel Oakwood Hotel Journeyhub Phuket
Journey Hub Hotel Phuket

Frequently asked questions

What's there to see close to Mercure Phuket Patong Journeyhub?

This hotel is located in Patong, a short 16-minute walk from Bangla Road and also 19 minutes on foot from Patong Beach. You'll also find Karon Beach and Jungceylon Shopping Center within a short drive.

How much does it cost to stay at Mercure Phuket Patong Journeyhub?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Mercure Phuket Patong Journeyhub on Aug 1, 2026 start from $30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Mercure Phuket Patong Journeyhub?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Mercure Phuket Patong Journeyhub include a casino at the property?

No, Mercure Phuket Patong Journeyhub doesn't have a casino.

Will I find an indoor pool at Mercure Phuket Patong Journeyhub?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Mercure Phuket Patong Journeyhub good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Mercure Phuket Patong Journeyhub?

No, there isn't a spa tub at this hotel.

Does Mercure Phuket Patong Journeyhub have a restaurant that serves breakfast?

Yes, Mercure Phuket Patong Journeyhub serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Phuket Patong Journeyhub allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Phuket Patong Journeyhub for a fee of THB 500 per pet, per night.

Are there connecting rooms at Mercure Phuket Patong Journeyhub?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Mercure Phuket Patong Journeyhub?

The closest major airport to Mercure Phuket Patong Journeyhub is Phuket Intl. Airport (HKT), which is 23.6 mi away (55 minutes by car).

Are there rooms with balconies at Mercure Phuket Patong Journeyhub?

No, there aren't any guestrooms at Mercure Phuket Patong Journeyhub that offer a balcony.

Mercure Phuket Patong Journeyhub Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 153 reviews
Rating 8 - Good. 46 out of 153 reviews
Rating 6 - Okay. 22 out of 153 reviews
Rating 4 - Poor. 8 out of 153 reviews
Rating 2 - Terrible. 14 out of 153 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Magnus Ymbjørgøyen

Liked: Cleanliness, staff & service, amenities
Wonderful service, great food and spotless cleaning.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was excellent , a good vibe to the place
Stayed 12 nights in Jan 2026
Verified

2/10 Terrible

Josephine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely. Hotel is not
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a polished review in your natural voice: ⸻ Had a great stay here. The staff really stood out — extremely accommodating, friendly, and genuinely helpful throughout my entire stay. You can tell they take pride in what they do. The room was clean, modern, and very well maintained. Housekeeping did an excellent job — everything felt fresh and taken care of. They even let me check out at 2 PM at no extra charge since I had a later departure, which I really appreciated. That kind of flexibility goes a long way. The pool area is beautiful, very well kept, and offers an incredible view — especially at sunset. Definitely a highlight of the stay. Overall, a really solid experience. Would absolutely come back.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

FRANCOIS

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with great roof top garden and pool. Room was perfectly cleaned every day. Staff is very kind and helpful. Shuttle to Patong beach. Great breakfast buffet. A bit hard to find since there's only an elevator at ground level. Reception is at 8th floor. I recommand this hotel.
Restaurant
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Roko

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible food poisoning from the restaurant. My partner spend entire night vomiting after eating hamburger at the hotel. There is an awful smeell coming from the bathrooms. Worst stay during the entire trip to Thailand.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Raymondstar

Liked: Cleanliness, staff & service
Beautiful place to be at. Conveniently you can go to Patong beach which is in a walkable distance.. The staffs are amazing… A Must try Hotel ❤️🙏
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Luke

Liked: Cleanliness, property conditions & facilities
Clean, security good. Location slightly off were most would want. It’s reasonable value for money. Great for shorts stays 1-3 nights max. 4 star but at the lower end. Pay a little more and you can get better 4 stars with better location and more holiday feel. Staff friendly but can over do the niceness a little. I would stay again but only for shorter stays. :)
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is so nice to relax at after a mini workout at the gym. Nice breakfast and restaurant
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
We love it
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Rehman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go !!!!

Perfect location , staff soooo Nice ❤️
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Lindsay

Liked: Staff & service, amenities, property conditions & facilities
The roof top pool and patio is definitely worth staying there for, overall the room was alright and staff were nice.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Great pool area and great room. Very clean and tidy.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful. Rooms were great and clean. The restaurant food wasnt very good
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very helpful, very comfortable and rooms was immaculate. Staff helped me with luggage. Beds was very big and comfy. Pool was lovely. Restaurant is 24 hours which is amazing and the food is lovely and very well priced. Would definitely recommend a stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ovel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great breakfast. I will stay again aloso will recommend it 2 my pals back.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
great set up . amazing pool . Very helpful staff
Verified

6/10 Okay

Jess

Liked: Property conditions & facilities
The hotel was nice and friendly, located in a good general location too! Pool was nice and refreshing, gym was pretty small and standard but still useable. Only downfall was no balcony or opening windows so the room became very damp. Especially because the bathroom fan wasn’t very strong to suction out the steam of the shower as well. Overall good for the amount of nights we stayed/price we paid
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Samuel Saforo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and very welcoming! The rooms were a good standard followed by the restaurant and pool area. Not too far from the shops, restaurants and clubs, but a good enough distance to get quietness and peace. Overall a great 6 night stay, really makes a difference when all the staff and manager look after you! Would definitely stay again.
Stayed 6 nights in May 2023
Verified

6/10 Okay

maurice

Liked: Staff & service
Ok for one night
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect welcome, nice rooms, nice pool. It's a bit removed from the beach and the nighlife area. Patong has plenty of options to get around so it's certainly manageable.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel and staff. We are heading back to phuket before we leave and likely will be booking journey hub again. About 15-20 minute walk from beach and close enough to night life to have fun but far away so you can have a quiet nights sleep :) let me add the rooftop pool and patio was AMAZING. Laundromat and 7/11 right next door
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Pascal

Liked: Staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please note the hotel is not on the beach, the pic

They publish a picture of a pool with a beach, the hotel is not close to the beach at all, on purpose to mislead the customers, so for me everything is really disappointing.
Stayed 2 nights in Sep 2023